Richard McCann has received 476 reviews, averaging 4.95 Stars!

About Richard

Richard has been a dedicated service technician for over three years with Precision. He thrives on challenges that spark his creativity and finds great satisfaction in resolving problems. In his downtime, Richard enjoys fabrication/welding, restoring cars, and woodworking.
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Reviews for Richard McCann

Richard A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/21/2024

I was very satisfied with the service technician Richard M. He was dealing with a truck breakdown and called us to inform that he would be delayed in coming. Within 2 minutes he resolved the keypad issue by showing me how to replace the battery. Our existing remotes were very old and one of them did not work. He then provided us two new remotes and programmed them. He only charged us for the service call and not the new remotes.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Gary Haakenson

Google 1 2 3 4 5
Raleigh, NC 09/19/2024

Richard was on time, efficient, personable. He did a great job and didn't try to talk is into anything.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your five-star review of Precision Garage Door of Raleigh. We appreciate your feedback and are delighted that you had a great experience. We strive to provide fast, reliable service and are pleased that you were satisfied with our work.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Anna Maria Evans

Google 1 2 3 4 5
Durham, NC 09/16/2024

Excellent service

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Anna Maria! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

John Ascher

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, John! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Davis Orr

Google 1 2 3 4 5
Raleigh, NC 09/13/2024

John was awesome to work with! He arrived on time, resolved my issue quickly, and went the extra mile to make sure my garage door was working and would continue to. Thank you John!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words, David! We're so glad that you're happy with the service you received from our technician. Our team is always happy to help, and we're here anytime you need us. Kind regards, Yani Yough, Precision Garage Door Service

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Dennis Blair

Google 1 2 3 4 5

Richard was absolutely amazing! The door spring broke and he was there in 1/2 hour. He was the BEST! THANK YOU RICHARD!

Response from Ashley Gammon, General Manager Business Owner

Thank you, Dennis! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Tate Allen

Google 1 2 3 4 5
Raleigh, NC 09/11/2024

Richard M. was my technician, and he went above and beyond. I would recommend to anyone needing maintenance or updating!

Response from Ashley Gammon, General Manager Business Owner

Thank you, Tate, for your kind words and five-star review of our service. We appreciate your feedback and are always happy to help. Please contact us if you have any questions or concerns. Kind regards, Yani Yough, Precision Garage Door Service

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Crystal Jones

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Crystal! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Judith Riley

Google 1 2 3 4 5
Durham, NC 08/31/2024

Prompt service; genuine care.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Judith! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Dennis Paren

Google 1 2 3 4 5
Cary, NC 08/29/2024

Precision Garage Door Service answered my call quickly in the morning and they were able to fix the door springs the same afternoon. So we are glad we called Precision!

Response from Ashley Gammon, General Manager Business Owner

Thank you, Dennis! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Samantha Carson

Google 1 2 3 4 5
08/28/2024

Shoutout to Andy of Precision Garage Door Service of Holly Springs! He replaced our entire opener system—everything but the door, which did not need replacing—in about 2 hours. Very personable while also knowing exactly what he was doing. 5 stars, will use for any future services.

Response from Ashley Gammon, General Manager Business Owner

Reviews like this make our day! Thank you for giving us 5 stars, Samantha! We're so glad to hear that you're satisfied with the service you received from Andy and the Precision Garage Door of Raleigh team. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Kevin Collins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have a 20 yr old garage door opener and all door hardware that was installed by Precision Door in Chapel Hill area. I’ve had several service calls for spring replacements and today I had a new belt installed. The technician, Mr McCann was phenomenal. 5 stars + He was punctual, polite, knowledgeable and kind. He explained options. Did not attempt to update anything. He was thorough and quick with the belt replacement and maintenance was provided to the rest of my system. I wholeheartedly continue to recommend Precision Door for all my garage door needs. Excellent service, excellent company.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Jim Mcwilliams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our home was built in 1994. It had a Genie chain drive garage door opener. After 29 years of noisy but dependable service, we selected Precision to upgrade the system with a Lift Master top of the line belt drive unit. For a premium price, it provided very quiet service and came with a warranty. One year later, it quit working. The service technician quickly identified the problem as a broken or defective wire. No problem, all the wiring was replaced within 30 minutes and I was given a bill for $203. It turns out the installer used the previous 29 year old wiring when upgrading to the new system. Apparently, this a common problem when replacing garage door openers. No warranty credit. Suggestion: When replacing units, replace the wiring and warranty the work. It is a minimal cost item and only takes a few minutes to accomplish. It will also improve customer relations. Both of the service techs were courteous, qualified and efficient.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Steve Y

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/15/2024

Richard did an excellent job. He was prompt and professional and explained all the options. We also enjoyed meeting and talking with him.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Tony Lee

Google 1 2 3 4 5
Durham, NC 11/13/2023

From start to finish a well done experience. Everyone a Precision were professional and provided the information I needed to replace my garage door in a timely manner. During the replacement every steps was clearly communicated. They removed the prior items and made sure to clear all prior evidence of a broken, obsolete, discolored prior garage door. They also installed a new LiftMaster garage opener with a backup battery. Everything was seamless and they integrated with some of my prior hardware. Job well done and I would highly recommend. Please note that you normally get what you pay for so note this when selecting vendors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our team provided a professional and seamless experience during your garage door replacement. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Robert Bernstein

Google 1 2 3 4 5
Cary, NC 10/14/2023

Excellent garage door. Excellent service. Staff very professional, precise and did an excellent job cleaning up afterwards.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you were pleased with the garage door and our team's professionalism and cleanup. Your satisfaction is important to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Nicholas Sterlacci

Google 1 2 3 4 5

Richard is the man! Came out on a Sunday morning. Had my door fixed in an hour. Gave me some maintenance & DIY tips.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the great review! We're glad Richard could assist you promptly and provide valuable maintenance tips. If you need further help, feel free to reach out.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Kathy Anthony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
10/10/2023

Richard did a great job repairing my garage door. He was polite and courteous and thoroughly explained what needed to be done and gave me several options. I’m very satisfied with the work done and will definitely use this company again.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

James Floyd

Google 1 2 3 4 5
Cary, NC 10/08/2023

Chris C provided excellent service. On time and fast repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Chris C provided excellent and timely service. Your satisfaction is important to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Sarah N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 10/07/2023

Shoutout to Richard for showing up and being extremely knowledgeable and efficient! Very happy with the repairs we had done today.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Ron Reed

Google 1 2 3 4 5

Precision was able to make a same day appointment and Brandon laid out my options clearly without pushing me in one way or another.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you appreciated the same-day appointment and Brandon's clear communication. If you need further assistance, feel free to reach out.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Eric Hauck

Google 1 2 3 4 5
Apex, NC 09/30/2023

Chris expertly explained the maintenance options for my garage doors and had all the necessary hardware on the truck. He efficiently changed the springs and bearings to get the doors working like new. Precision Overhead Garage Door Service equips their employees with the Surewinder, a remarkable tool for winding and unwinding garage door springs. The Surewinder is far safer than using winding bars thus reducing both the chance of operator injury or fatigue and installation time. I highly recommend Precision for garage door service because their expert employees like Chris have the best tools to complete the job safely, quickly, and efficiently.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your detailed review. We're glad Chris provided expert service and utilized the Surewinder for safety and efficiency. Your recommendation is greatly appreciated!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

George Kangkolo

Google 1 2 3 4 5
Raleigh, NC 09/27/2023

He was very knowledgeable and very friendly. He completed the work on time. I am very grateful

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our technician provided knowledgeable and friendly service. Your satisfaction is important to us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Richard Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/26/2023

The tech was very professional and thorough.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Remotes / Keypad

Carolyn Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/25/2023

Richard was a great excellent — very courteous and informative

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

James Mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They installed the door originally and have been there when ever needed for the last 14years. GREAT Service

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Install

Product: Remotes / Keypad

Karen Moffitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/19/2023

My technician, Richard McCann, was friendly and helpful - he explained the problem & how he would fix it then accomplished the task effectively! I highly recommend him & if I need further services from you I would ask for him,

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Ashley Stansbury

Google 1 2 3 4 5
Bahama, NC 09/18/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We appreciate your support and are glad to hear you had a positive experience with Precision Garage Door Service in Morrisville.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Cai Stuart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/15/2023

Richard was great, very nice, helpful and knowledgeable in his craft. The work was quick and he even gave me a full breakdown of cost before he started. 10/10 experience!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Jennifer Roberts

Google 1 2 3 4 5
Durham, NC 09/14/2023

Our technician arrived on time and completed in quoted timeframe. Doors look so nice and updated technology for the openers is great. We certainly appreciate Precision Doors and will be happy to recommend them.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our technician was timely and that you're pleased with the updated garage doors and openers. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

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