Richard McCann has received 476 reviews, averaging 4.95 Stars!

About Richard

Richard has been a dedicated service technician for over three years with Precision. He thrives on challenges that spark his creativity and finds great satisfaction in resolving problems. In his downtime, Richard enjoys fabrication/welding, restoring cars, and woodworking.
Trusted
Professional
Customer
Focused

Reviews for Richard McCann

Michelle Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/12/2023

The hinge on our garage door broke and we had to manually close and open it. We called Precision and they came out the very next day. They assessed the issue and showed us our options, which we appreciated. They also reinforced the other loose hardware that we didn’t realize were loosed. The service guy (Richard) was friendly, professional, and quick.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Rand Brewer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great job!! Technician very friendly & informative

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Product: Springs

Steven Zeisel

Google 1 2 3 4 5

Really excellent service by Richard McCann

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had excellent service from Richard McCann. Your satisfaction is important to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

John Viser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard McCann is perfect for the job he has bringing nothing but kudos to the Company he represents. With two homes and garages, we’ve used only Richard exclusively. We’ve been extremely fortunate and will always request him even if we have to await his availability. John Viser

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Nick Karasek

Google 1 2 3 4 5

Best experience in a long while. Opened the garage door this morning - not. Inspected and found I had three springs instead of the two I was expecting. Well, one had actually become two. Called the Durham office and was connected with a very personable dispatcher who set me up with an appointment same day. RC just left impressing me greatly with his knowledge, ability, his attitude, and surprisingly, his ethical base as well - I wish the world had more folks like him in it.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your great experience with our team and RC's service. Your satisfaction is important to us. If you need assistance in the future, feel free to reach out.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Timur Gergiia

Google 1 2 3 4 5
Cary, NC 08/26/2023

Fast and easy with lots of explanations, great service! Thanks a lot to Richard McCann who did the work!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear you had a fast and informative experience with Richard McCann. Your satisfaction is our priority!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Pat Pruitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 08/21/2023

Great service person. Knowledgeable

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Ela Randall

Google 1 2 3 4 5

The name of technician was Richard McCann. He was courteous and on time completed his evaluation of my garage door issues.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Richard McCann provided courteous and timely service for your garage door evaluation. Your satisfaction is important to us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Gloria Jones

Google 1 2 3 4 5
Pittsboro, NC 08/18/2023

Mr. Greg Gray, called to notify me of his arrival time. He was very professional and took the time to explain to me what was wrong with my door. He went above and beyond with great customer service! I definitely will continue to use Precision Door Service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Greg provided professional service and clear explanations. We appreciate your continued support of Precision Garage Door Service in Raleigh!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

John Hoagland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/18/2023

Cannot say enough good things about Precision Door: tech (Richard) was personable, professional, knowledgeable, etc, etc. He looked at the problem, gave us a quote and repaired our door in a very timely fashion. If ever I need any more garage door repair I shall definitely call Precision.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Mark Mancini

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

All good. Thanks for helping us. Highly recommend Richard.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Christoper Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/13/2023

Richard did a fantastic job - explained options and efficiently replaced the opener. Completed in under the 45 minutes quoted. Company was timely with scheduling and was able to come over weekend when problem arose. I would highly recommend to others.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Door Opener

Gene Annunziata

Google 1 2 3 4 5
Apex, NC 08/08/2023

Brandon was very professional and the work was completed very quickly. New springs and lift belt.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Brandon provided professional service and completed the work quickly. If you need assistance in the future, feel free to reach out.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Larry Gritz

Google 1 2 3 4 5
Cary, NC 08/07/2023

Stellar team…. From Jason in the office who spent time with me reviewing my needs in order to determine which product would best be for me to Richard McCann who did the installs… I purchased 3 LiftMaster garage door openers one for my home, which had a single door and two for my sons home, which had two garage doors. Additionally my springs needed to be replaced, they broke on both sides and they replaced them also. Highly recommend this company!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear Jason and Richard provided excellent service in meeting your garage door needs. We appreciate your recommendation!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Matt Plonski

Google 1 2 3 4 5

Very personable. Replaced the motor and chain very quickly and clearly. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our team was personable and efficient in replacing your motor and chain. Your satisfaction is our priority.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Michael Conley

Google 1 2 3 4 5

Richard was super nice and professional. He has obvious extensive knowledge of garage doors/systems.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Richard provided you with excellent service and showcased his expertise. Your satisfaction is our priority.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

James Corrao

Google 1 2 3 4 5
Raleigh, NC 07/31/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We appreciate your feedback and are glad to hear you had a great experience with Precision Garage Door Service in Morrisville.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Greg Pierce

Google 1 2 3 4 5

Richard was excellent. Very professional and courteous. On time and explained everything in detail. Very efficient. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Richard provided excellent service and detailed explanations. Your recommendation is greatly appreciated!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

George Hendricks

Google 1 2 3 4 5

I posted an earlier review where I gave the company a 1 for my review. The local manager called immediately and the issue was resolve and it was all due to a misunderstanding largely on my part. I promised in the original review to change my rating to a 5 if the issue was cleared up and it was to my satisfaction. Turns out the company was standing by the original agreement from the start. I will continue to do business with this company for my future needs. Thanks to Richard for the great service work and to Allison for the prompt telephone and resolving the issue.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much Mr. Hendricks for posting a follow up review. We are so happy that Allison was able to help assist with the miscommunication and that you were pleased with Richard and his work. Please let us know if we can help in the future.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Mary Gagnon

Google 1 2 3 4 5
Cary, NC 07/26/2023

Brandon Mills was on time, knowledgeable and got us what we needed in a new garage door. I highly recommend Precision for any garage door needs!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Brandon provided you with timely and knowledgeable service for your new garage door. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Leslie Rogers

Google 1 2 3 4 5

It’s the second time I’ve had Precision out and I will have them out again. Professional, friendly, and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with our professional and knowledgeable team. We look forward to assisting you again in the future.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Pat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/10/2023

Richard was professional, friendly and was patient with us explaining our current door and answering our questions. We needed a tune up and when he left our garage door was running smoothly and quieter. We are so impressed. He never tried to sell us on anything. He just stated the facts and let us make the decisions.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Rollers

Stephen Johnson

Google 1 2 3 4 5
Apex, NC 07/08/2023

Richard McCann showed up and evaluated the issue with my garage door quickly. He walked me through my repair options and quickly went to work when I picked the repair I wanted. He was professional and quick. The garage door was back to functioning within an hour of him arriving. Would definitely use Precision Garage Door again.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided prompt and professional service. We look forward to assisting you again in the future.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Kaye Myhrum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/07/2023

One of the springs on our garage door broke yesterday about 5:00 pm and PDS made an appointment for us the next day which was great bc both of our cars were in the garage and the door was inoperable. Our technician, Richard, did a great job replacing the springs in about 30 minutes! He was very friendly and knowledgeable. We will definitely call PDS when we have a garage door issue in the future! Thank you! Kaye

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Elizabeth Howard

Google 1 2 3 4 5
Durham, NC 07/06/2023

very effcient, keeps to schedule, keeps customer informed, excellent work. very sastified.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback and letting us know you received 5 star service from your technician. Please let us know if there is anything we can help you with in the future.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

David Paul

Google 1 2 3 4 5
Zebulon, NC 06/28/2023

Brandon was excellent! He was timely, informative, and very quick with his repairs. The quality was excellent as well. I would definitely use Precision Garage Door Service again and would request Brandon specifically.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Brandon provided timely and quality service. We look forward to assisting you again at Precision Garage Door Service in Morrisville.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Mike Biron

Google 1 2 3 4 5

Brandon M did a great job fixing our door and even came out to do it on a Sunday!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon M provided excellent service on a Sunday. Your satisfaction is our priority.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Dave Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great prompt repair by Richard McCann.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Jerry & ingrid Beckman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician, Richard, was very professional and knowledgeable. He was able to diagnose the issue quickly and offered multiple solutions. He was also very patient as I had a lot of questions in determining the best option for us. I would definitely recommend Precision for your garage door needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Product: Garage Door Opener

Houston T. Kidd

Google 1 2 3 4 5
Durham, NC 06/19/2023

Richard McCann was on time, professional, and got the job done in less than an hour. Not only did he get my issue fixed, he educated me on other aspects of our garage door and it’s functioning parts that I had no clue about. He even quickly noticed/fixed an install issue from the original builder. Overall 10/10 experience and would highly recommend their services to anyone!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided timely and professional service while educating you about your garage door. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: (919) 230-6000
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: (919) 355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502