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Trevor Mills's Bio:
Garner, NC
Product:
Clayton, NC
Travis was up front and honest about the problems that actually were much bigger than originally thought. He fully repaired ALL the underlying issues that caused the original problem. The door actually operates better than when the house was built in 2015.
- Thomas Elliott
Fuquay Varina, NC
Trevor was super helpful with getting me set up with a new garage door opener in less than 2 hours! Great customer service and product knowledge.
- Jennifer Cundiff
Product:
Wake Forest, NC
Great repair. Trevor Mills was an experienced, knowledgeable technician and had my door fixed in less than an hour. Great experience and I’ll be using your company again if I need repairs.
- Steven Boyd
Product:
Apex, NC
Needed to have a quick turn around and Precision was there to help in less than 90 minutes. Trevor was one of the best service calls we’ve ever encountered with his professionalism and expert knowledge of what we needed. Do not look any further if you have any type of garage door issues. Top notch
- Lane Goodwin
Product:
Durham, NC
I chose Precision because of Sunday availability and previous high ranks. Trevor was great through whole process, timely and efficient! I’d recommend to friends and neighbors without hesitation.
- Danny Kozink
Chapel Hill, NC
Trevor was our service person and he was great. Told us what he was going to do and got right to it. Highly recommend him and Precision
- Linda Johnston
Cary, NC
Very nice and professional. They did a great job thank you
- Eric Scheiner
Product:
Raleigh, NC
I had garage door modified to a high lift with side opener. Ran into problems with opener and Trevor found the problem and Scott and Trevor re tuned door and replaced motor under warranty. Ya get what ya pay for and I’m glad I chose Precision. Can’t give enough stars as more are deserved
- Mike Dobbs
Product:
Timberlake, NC
Trevor was prompt and explained the problem and the solution. I am sure we will use you again if we need anything.
- Jerry Jolly
Fuquay Varina, NC
Their service is as good as their website says! They were here within an hour because they were nearby. Fixed in a matter of minutes by a pleasant and professional employee. You get what you pay for!
- Lynne Nelson
Durham, NC
Five stars for the service rep. Professional, friendly, and fast. He did a great job. One star for the company. Was not told over the phone that a new garage door keypad to be installed would cost $250. Was also not told that I would get charged $75 just for the service rep showing up. Once he told me $250 I almost turned him away but then he said you're going to get charged $75 just for me showing up. Was told that it has to be a special type of keypad entry system and that I couldn't get one at the store. Would not recommend this company at this time. Very disappointed in their billing practices.
- Rufus Reynolds
Thank you for your business and feedback. We are glad to see you were happy with the service Trevor provided, but we are sorry to see you weren't happy with the pricing he provided to you. The call center that handles our scheduling is who you spoke with first. They are supposed to advise you of the $75.00 service fee that will be charged if work is not performed, but would be waived if work is performed. This is a standard fee that almost all service companies charge. All of our calls are recorded so we listened. We apologize that she did not inform you of the fee as she should have and we will address that with the call center. The price of the Marantec keypad wasn't discussed on the call at all. The call center wouldn't have had the pricing for that key pad to provide even if you did ask because they aren't at the job site and wouldn't know what to offer you. As you mentioned in the call, a generic keypad will not work for your motor. We have to specifically order Marantec items to keep in stock to service customers like yourself who have that particular opener. Again, we are sorry you're unhappy with the price and if you would like to discuss further, please call and speak with our service manager.
Product:
Raleigh, NC
Precision gave me a quick response and excellent service. The before and after were quite different in function and sound of our garage door. Care was taken and options explained. I opted for the best package that included warranty on the work. The service man was knowledgeable and respectful. I highly recommend Precision Overhead Garage Door Service.
- Joan Thompson
Cary, NC
The service response was great. Less than 12 hours. The service tech was well versed in analyzing the problem and fixing the issue (new opener purchased) He also checked the garage door, straightened the door and lubed all the rollers and joints.
- Stanley Marin
Product:
Hurdle Mills, NC
My experience with Precision Door Service was great! The technician Trevor was so nice and helpful! He explained things well and provided great service. I have found a garage door specialist I can count on! Ps I called this morning and he was her by afternoon. Thank you so much Trevor and Precision Door!
- Catonya Beasley
Product:
Efland, NC
Technician was very personable and he finished really quickly. The door performs great.
- David Cecil
Raleigh, NC
The spring on my garage door broke around 1:30 on a Sunday and Precision Door was out and fixed it before 5:30. Definitely will use again!!
- Mike Behrend
Product:
Knightdale, NC
I’m not happy at all. I called Precision thinking I would pay the $75 trip charge and would get my garage door motor fixed, but was told it would cost me $149 to put in a new circuit board because I had already ordered it straight from Liftmaster and their were no guarantees it would work. They said I could pay $600+ for a new garage door motor with a 4 year guarantee, so I just paid the $75 trip charge and did it myself. The commercial for Precision looks grea and professional, but I wasn’t impressed with the customer service I received.
- Robert Herbert
Youngsville, NC
I looked up garage door repair in my area, found Precision and read the reviews, they were all good, so I called to schedule a repair. I was very pleased with my service and the technician’s openness and honesty. Showed me, and explained in detail what needed to be done. Left broken parts so my husband could see them and told me to tell my husband to call him on his cell phone if he had any questions. Garage door is working perfectly! Thank you!
- Jeanna Harris
Product:
Wake Forest, NC
We had some issues with our garage doors closing properly. I called, technician, Trevor, came out the next day and fixed all our issues. Doors work and operate much more quietly now. Would definitely use again if we had any issues.
- John Rittman
Raleigh, NC
Trevor was great and knew his job. Mission accomplished. I am happy with the results. Please correct my name. My name is Miriam Johnson and not Mary Ann Johnson. Thanks
- Miriam Johnson
Chapel Hill, NC
TV ad
- Phil Drayson
Product:
Durham, NC
Trevor was great! He installed our new equipment and got all the remotes working including the one that is part of my car. Thank you Trevor!
- James Abbruzzese
Product:
Durham, NC
This experience was awesome. Trevor was early and that is a nice change! He was thorough and explained all of our options. He was very helpful and even set up our devices before he left.
- Kim Lyon
Product:
Morrisville, NC
My experience and expectation with Precision was great. The technician came early than quoted time. He was very knowledgeable of the products, identified the problem and solved it quickly. He handled himself in a courteous and professional manner.
- Fabra Watson
Product:
Raleigh, NC
Trevor was awesome! Overnight turnaround. He was professional, knew his stuff, was friendly and like I said awesome! Highly recommend Precision Doors AND TREVOR! Thank you thank you thank you!
- Kim Cadwallader
Cary, NC
We have used your company since we moved to NC. Always have gotten professional service. Trevor was polite, explained everything, and completed the job to our satisfaction.
- Jodi Berger
Product:
Durham, NC
Our technician, Trevor Mills was outstanding! He replaced springs, motor, opener, added a key pad, replaced sensors, cable set, rollers and helped us set up the door opener option using the phone app. He was professional and accomplished all this in record time! My husband and I are very pleased! Job well done!
- Steve Mele
Product:
Apex, NC
This is our second time using Precision Garage Door service. We are ???? % satisfied by the prompt, professional & courteous service from this company. From the initial call to completion of work they were a model for efficient service. A special shout out to Trevor for today’s work. Equally great was the gentleman on 8/31/21. Thank you. God bless you for your great service with a smile.
- Kumari Verghese
Product:
Cary, NC
Very transparent on their pricing, quick and great service. Used them multiple times and each tech was professional and courteous.
- Al C.
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 263-2017
636 Holly Springs Road
Holly Springs, NC 27540
Trevor was on time, polite, professional and did fantastic work in a timely manner. Trevor asseted the damage, told me what needed to be repaired as well as what maintenance he would recommend.. I will definitely call Precision Door for any garage door issues.
- Bryan Badey