Garage Door Repair in Raleigh, NC - Page 2

Kate Carlton

Quick and easy. Somehow our garage door broke Sunday morning as I was trying to take down halloween decorations and they were out Sunday afternoon to fix. Our tech was knowledgeable and professional. thanks!

Michael Shevchuk

Fast response, courteous employees , great service.

Matt Jenkins

I had a few estimates for new doors and motors. All were reasonably priced with professional experts, but Precision stood out. During the initial estimate, John was very helpful and incredibly responsive to follow-up questions. Waiting for the doors, I received regular updates. Scheduling the install ran smoothly, and the installation professionals did a great job and were very professional. Best of all, the doors work great and the price was amazing. Thank you!

Charlie

Ricky is the bomb get personality and willing to take time with you and explain in depth what needs to be done and why…. After today’s visit the next time that I have a garage door issue I will only call Mr. Ricky…

Ira Weiss

I had a broken spring on my door opener. I contacted with them to fix this. From prior experiences I knew the cost to replace 2 springs should be between $400-500. The tech came in and immediately started examining the door. Then he spent the better part of 10 minutes playing with his iPad. Finally he came back with 3 choices; good, better, best. He started with best greater then $2100. Next was better around $1300 and finally good around $800. I told him I did not want to be upsold and when I could not get him to focus on the springs I asked him to leave. Later today another company came and replaced the springs for $500 If you enjoy being upsold this is the company you should use. I will never call them again

Chris Reilly

Chris was prompt, knowledgeable, professional and kind. He gave us several options for repairing our door and laid everything out without trying to upsell us. Will be calling again.

Jeffrey Cawley

Scott did an excellent job fixing the issue and completing the maintenance steps. He was on time, cleaned up and knew exactly what he was doing! Would definitely recommend Precision !

Emory Miller

We had a smooth, quick, and positive experience with Precision Garage Door. They offered an excellent price, communicated clearly and quickly, completed the job without issue. Hopefully we won't need another garage door, but if we do we'll use them again.

Alan Piercy

Fantastic customer service and phenomenal product!

Michael Shevchuk

Tech arrived at the scheduled time. Advised me of what was needed and what was not needed in repairs. He advised me from start to finish. Excellent service and experience.

Roger Moore

Ryan was great to work with and thoroughly skilled at his work. A pleasure to work with. Thanks!

Jerry Alien

Great job very satisfied

Stuart Kaplan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. Work was done in a very timely manner. Technician was professional, courteous and experienced.

Clayton Murphy

We have used Precision Garage Door Service for many years and they are consistently outstanding, 5 stars! Our technician, Charles, was extremely knowledgeable, friendly & neat. He thoroughly explained the new system & demonstrated its operation to us. We’re calling Charles with Precision for further garage door needs.

G H

Precision's technician did a very thorough job assessing our repair and maintenance needs, not only for the door with the faulty opener, but for all our garage doors. The sales pitch for the garage door opener included several alternatives, all of which were thoroughly explained and contrasted. While ultimately we didn't reach a mutually agreeable price for the garage door opener we needed the technician and the service were outstanding.

thaddeus jones

Technician Ryan was freaking outstanding. He explained his plan of action and then executed seamlessly. He broke things down to where a novice like myself understood. Ryan represented Precision with great professionalism

Gene Annunziata

They were quick to get to us and did a great job.

william hunter

Scotty Johnson is a professional in all respects! He is well prepared and does an extremely good review of all options regarding my ancient garage doors. He is an asset to Precision Garage Doors!

Greg Moon

Scotty came out and gave me clear instructions on what i needed to do. Installation by Jaxon was top notch. Overall, it was a very easy experience and aligned well with other prices i received.

Craig Newmark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician came out same morning as the garage door broke. He was prompt, quite cordial, and efficient. Solved the problem completely. I'm very satisfied.

Wes McElveen

Pros: Knowledgeable, professional salesperson and great price Cons: None so far We needed to replace two garage doors and motors, so we sought out quotes from three very highly rated businesses, one of them being Precision Garage Door of Raleigh. Here is what I appreciated about my experience so far with this business: - Online booking - fast: On Sunday I went online and booked an appointment for Monday. At the same time, I submitted contact forms for two other businesses (with no online booking option). One called me back on Monday and booked a Tuesday appointment. The other called me back on Tuesday and booked a Wednesday appointment. One point for Precision. - Quality salesperson - Page Ellison: Page showed up at the expected time (after the company sent me a text in advance confirming he was on the way) and took the time to explain my options clearly, understand my priorities, and answer my questions knowledgeably, then made a recommendation based on all of this. Far and away a superior experience. One of the other two companies' salesperson essentially handed me a booklet and told me pick what I wanted. The other was good, but not great when compared with Page. - Great price - online deals: One of my priorities was a well-insulated door, and my research indicated that U-factor was a more relevant metric to look at than R-value (although I encourage you to do your own research). Of the three companies I received quotes from, this was the only one that had doors with U-factors as low as 0.106 or less. The others were closer to 0.2 or higher (with lower numbers being better). Aside from that, the doors quoted were comparable. Despite this, Precision's overall quote came in the lowest(!), largely due to a promotion they were running at the time that was advertised on their website. Based on this positive experience and apparent door quality, I have placed a deposit for the doors and motors, which should arrive in about a month. I'll update this review following the installation.

Amy Meadowcroft

Great experience with Precision Garage Door. The technician was efficient and provided me with transparent options. Once agreed, he did the work expediently and with care. Very pleased with the result.

Cleveland Bryant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am writing to formally express my disappointment with the recent services provided at my home. In March of this year, your company replaced the trimming/seal around the outside of my garage door. At the time, I trusted that the work performed would be durable and comparable in quality to the original trimming, which lasted nearly nineteen years before it was removed. Earlier this month, the newly installed trimming/seal detached and fell. I contacted your office, and a technician came to inspect the issue. I was informed that the detached trimming could not be reused and that I would need to pay more than $200 for a replacement. Given that the installation is less than eight months old, I find this response unacceptable. A product and installation of this nature should reasonably last far longer than eight months. I am requesting that your company repair or replace the trimming/seal at no additional cost, as the failure appears to be related to workmanship or material quality rather than normal wear. After talking to some members in my community, I am not sure if I got a decent price on the work that was done. I appreciate your prompt attention to this matter and look forward to a resolution.

Janet Jacobs

Lucas did a fantastic job of solving my garage door opener issue. He was able to give me a quote right away & install everything I needed. He was personable & professional. Great solution for my garage access problem. Thanks, Lucas!

Dennis Paren

Precision Garage Door Service answered my call quickly in the morning and they were able to fix the door springs the same afternoon. So we are glad we called Precision!

Glendale Community

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful experience. We are excited to have our garages fixed and upgraded for our tenants.