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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2291 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garrett was amazing. Got all of our garage door issues fixed and was so friendly and helpful. I hope if we have anymore issues Garrett will be available to help us.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Garrett Yeager Service Provided:
Garage Door Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello there, the gentleman that you sent to my home was very pleasant very nice and he did a great job. I believe he deserves a race. Thank you very much for servicing my garage door.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard McCann Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door opener was not working properly and we were able to schedule a next-day appointment (on the weekend) via the website, within a reasonably narrow time frame (2hrs). John Patton arrived promptly, provided excellent explanations of the work to be done, and was able to perform the work immediately with supplies from his truck. (We needed a new opener and new springs.) As he was performing the work, he was very knowledgeable to answer any questions I had, and he even set up the opener with our vehicles. I have no notes for John. I felt that the price was a bit high given the cost of the parts themselves, but the convenience and great service took most of the sting out of that.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

John Patton Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent business model from start to finish. User-friendly website and easy appointment scheduling. Our service technician was Arron Bean. He was extremely professional, courteous, and efficient. Will definitely use Precision Garage Door Service company for future needs.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Aaron Bean Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez was very informative about what was the real problem, gave me options, and professionally installed the chosen option.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard Sanchez Service Provided:
Garage Door Opener Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service man was very knowledgeable on what he was doing. Everything went well.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful review, great feedback and insight into your visit with our Precision Garage Door Service team. Thanks again for sharing and providing clarity into your visit. We are glad we could be part of your garage door solution! Have a great weekend!

Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I can't say enough good things about Precision Door. One of our springs had broken, and I called Precision Door just before 2pm. They were able to schedule me a same-day appointment from 4-8pm. Richard showed up by 4:30 and I had texts indicating he was on the way. The spring replacement was completed in under an hour and the garage door is now working great. Precision exceeded my expectations in having the broken spring on my garage door fully fixed within 3 hours of my first call. Thank you so much!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the wonderful review, great feedback and insight into your visit with our Precision Garage Door Service team. Thanks again for sharing and providing clarity into your visit. We are glad we could be part of your garage door solution! Have a great weekend!

Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garrett was terrific. He immediately identified the issue and because it was a very simple fix and possibly related to an installation by Precision, he didn't even charge me for the visit. Will definitely be calling Precision the next time I need help with my door.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Garrett Yeager Service Provided:
Garage Door Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician, Ricky Sanchez, did a really good job. The existing unit was about 20 years old (install by you all) so without parts available the only choice was to replace the entire unit... such is life sometimes. Slight difference in the unit installed compared to the existing one yet nothing to be upset or concerned about.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the great review and shout-out on your visit with our Precision Garage Door Service team. We appreciate you taking the time to share and provide feedback. We love to hear this and are here for any of your garage door needs! Thanks again!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician was Ricky Sanchez and he did a very thorough job of explaining how he was going to replace my broken spring, how I could upgrade my current garage door system (with pricing) and how to perform maintenance on my existing setup.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson did a great job. He explained everything and was very knowledgeable and efficient.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez was the service tech that came out and installed a new door opener along with other ancillary parts for our small door (8' x 8') (see Invoice 964949008). He explained what he was doing and why in a coherent manner and we are happy with his work.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John Patton was prompt and extremely capable. I had purchased a new car and had several people try to connect the car's home link to the garage. John was able to do that and then checked my door for cracks and showed me some routine maintenance I could do myself.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

John Patton Service Provided:
Garage Door Opener Install

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron went above and beyond to ensure my garage door was working properly and that he explained everything thoroughly so that I could make an informed decision moving forward. He was prompt, professional, polite, and respectful in every way possible.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

Aaron Bean Service Provided:
Garage Door Repair

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was knowledgeable, understood the situation, and advised us accordingly. Could not ask for better!

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

Garrett Yeager Service Provided:
Garage Door Opener Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was first impressed by your ratings so I gave you a call and within 15 minutes. I had a scheduled appointment for your technician to come out for an estimate. Two hours later, he was here, he was very pleasant, very professional, and very knowledgeable. He took all the measurements we discussed my plan and he said he would get an estimate back to me probably by this afternoon. I look forward to the next step. Have not had any actual work performed as of now.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

John Lefevre Service Provided:
Install Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job & was very nice & helpful! We would give him a 10 if we could! Thx again Andy & Precision!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service, recommdations and outcome. Aaron was excellent and knowledgeable.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Aaron Sweet Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was very happy with the work Precision Garage Door Service did for me. They were very helpful and professional. Would definitely recommend them.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Richard McCann Service Provided:
Garage Door Opener Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I needed a repair on one of my garage doors, and Senior Technician Andy Maynard was extremely helpful. He clearly explained what was needed and provided honest, professional advice throughout the process. Excellent service and communication — highly recommended! Thank you Andy!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky called and came at time quoted. Listened to us what happened, showed us the problem. Quoted two options, had the door working in approximately 1 hour. Very professional and showed what he did.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was great, quick and efficient. Very knowledgeable and good to work with. Would certainly use this company again.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I phoned in the morning, had a appointment for 4 hours later.Scotty Johnson arrived and was fast and great to work with.Would highly recommend this Company and Scotty!

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door broke on a Sunday, and I was relieved to find that I could book an appointment online with Precision Garage Door Service for the very next day. The scheduling process was smooth, and I appreciated receiving a text message with my technician’s name and photo—this made me feel confident and prepared for the visit. Greg, my technician, arrived promptly and was incredibly professional. He took the time to explain why the damage had occurred and walked me through the necessary repairs. He also pointed out a few other components that weren’t functioning optimally and gave me the option to replace them. I was impressed that he was able to complete all the agreed-upon repairs on the spot—thanks to Precision’s well-stocked service trucks. Overall, the experience was seamless and reassuring. I highly recommend Precision Garage Door Service for anyone needing prompt, knowledgeable, and courteous garage door repair.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez finally addressed all the issues plaguing our garage door. He was thoughtful and thorough with his assessment. His work is well- done and allows the customer to feel very reassured.

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Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision several times before and have always been satisfied. I called Sunday to set up a time for someone to come out. I was told Monday between 10-2. I called back Monday at 2:10 and was told I wasn't on the schedule. I think the girl working Sunday forgot to put it in the schedule, she repeated address, phone number , email and time. I waited all that time when I had other things I could have done. Aaron was fantastic and very polite. If needed I will use Precision again.

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Aaron Bean Service Provided:
Garage Door Opener Repair

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very impressed with the customer service. Evan Kopel arrived the day after our call. He is very impressive, personable & knowledgeable. We had expected we would need a new garage door since the door was installed when the house was built in 2000. Evan inspected the door/mechanism and offered us 3 choices to repair the door. He did the work we approved, quickly & efficiently. The door now operates like a new door, no more clunking! Thanks to Evan and the folks at Precision for their prompt and efficient service. Special thanks to Evan!

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A Response from: Ashley Gammon, General Manager

Hey, thank you for the kind words, feedback and insight. We appreciate always hearing from our customers at Precision Garage Door Service. Have a lovely day and reach out if you have any further concerns or questions!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was able to arrive ahead of the scheduled time, which was appreciated. He called to let me know. Aaron was professional, explained options I had to resolve my issue and efficiently took care of my problem. Aaron was a good communicator and a pleasure to work with. I would recommend Precision without hesitation.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, efficient, courteous reasonably priced and fair. Came out on a cold Saturday morning and made repairs in short order. Shoutout to technician Tim McCrae. Randy Bishop

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure having Ricky Sanchez come to our house and work on our garage door which needed new springs. He didn't pressure us into purchasing other items. We discussed that we've been in the house for 9 years and decided to have a tune up and lubricate the door. He explained what he was doing and why. Ricky was definitely very courteous and professional along with being very personable. We are very grateful that we choose Precision Garage Door Service!!

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A Response from: Ashley Gammon, General Manager

Hey, thank you for the kind words, feedback and insight. We appreciate always hearing from our customers at Precision Garage Door Service. Have a lovely day and reach out if you have any further concerns or questions!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
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Raleigh Area (919) 500-5059
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