Garage Door Repair in Raleigh, NC - Page 3

Timothy Melvin

Great job! He was able to make it the same day. I'll be using precision again in three future.

Daryl Burgess

Scotty was very professional and explained everything he was going to perform.

Richard Casey

Fast response to a major problem. First thing in the morning going off to work and I found that the spring had broken and the door would not go up. Stuck with no way to drive, I called Precision Garage Door and they were able to be here before lunch! Evan was great. Knew about everything and got it fixed fast. I believe that I got my money’s worth in both time and talent with Precision Garage Door.

charlie

I had a poor experience with the technician, but Jessica from the quality assurance team refunded me. While I can’t give the company 5 stars as I still have a broken garage, the refund tells me the company does care about quality and the customer.

Patrick Lambert

Great company and staff! Shout out to Evan getting us situated!

Ben Wright

Charles was awesome! Came on time, was super helpful and knowledgeable, was transparent, and did great work. Would highly recommend Charles and Precision!

Elizabeth Welsby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Scotty Johnson was friendly, professional and fast! Garage door opener diagnosed and repaired same day as called. Highly recommend.

Kate Carlton

Quick and easy. Somehow our garage door broke Sunday morning as I was trying to take down halloween decorations and they were out Sunday afternoon to fix. Our tech was knowledgeable and professional. thanks!

Michael Shevchuk

Fast response, courteous employees , great service.

Jeff Cho

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding Customer Service – Thank You, Ashley and Richard! I had an outstanding experience with Precision Garage Door, especially thanks to General Manager Ashley and technician Richard. More than three years after my garage door spring was originally installed, we discovered that the spring was not properly sized. Even though the original warranty had expired, Ashley took the time to listen to my concerns, understand the situation, and arrange for the issue to be resolved. Richard, the technician who came out to replace the spring, was also extremely friendly, courteous, and professional. He handled everything with great care and made the entire experience even better. The spring was replaced at no charge, but what impressed me most was not the free replacement. It was the way Ashley and her team genuinely cared about their customer and stood behind their work. It's refreshing to see a company that truly values customer satisfaction and takes responsibility even years after the original service. Thank you, Ashley, Richard, and the entire Precision team for your professionalism, integrity, and exceptional customer service. You've truly earned my trust and appreciation. Highly recommended!

Matt Jenkins

I had a few estimates for new doors and motors. All were reasonably priced with professional experts, but Precision stood out. During the initial estimate, John was very helpful and incredibly responsive to follow-up questions. Waiting for the doors, I received regular updates. Scheduling the install ran smoothly, and the installation professionals did a great job and were very professional. Best of all, the doors work great and the price was amazing. Thank you!

Charlie

Ricky is the bomb get personality and willing to take time with you and explain in depth what needs to be done and why…. After today’s visit the next time that I have a garage door issue I will only call Mr. Ricky…

Ira Weiss

I had a broken spring on my door opener. I contacted with them to fix this. From prior experiences I knew the cost to replace 2 springs should be between $400-500. The tech came in and immediately started examining the door. Then he spent the better part of 10 minutes playing with his iPad. Finally he came back with 3 choices; good, better, best. He started with best greater then $2100. Next was better around $1300 and finally good around $800. I told him I did not want to be upsold and when I could not get him to focus on the springs I asked him to leave. Later today another company came and replaced the springs for $500 If you enjoy being upsold this is the company you should use. I will never call them again

Chris Reilly

Chris was prompt, knowledgeable, professional and kind. He gave us several options for repairing our door and laid everything out without trying to upsell us. Will be calling again.

Jeffrey Cawley

Scott did an excellent job fixing the issue and completing the maintenance steps. He was on time, cleaned up and knew exactly what he was doing! Would definitely recommend Precision !

Emory Miller

We had a smooth, quick, and positive experience with Precision Garage Door. They offered an excellent price, communicated clearly and quickly, completed the job without issue. Hopefully we won't need another garage door, but if we do we'll use them again.

Alan Piercy

Fantastic customer service and phenomenal product!

Michael Shevchuk

Tech arrived at the scheduled time. Advised me of what was needed and what was not needed in repairs. He advised me from start to finish. Excellent service and experience.

Roger Moore

Ryan was great to work with and thoroughly skilled at his work. A pleasure to work with. Thanks!

Jerry Alien

Great job very satisfied

Stuart Kaplan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. Work was done in a very timely manner. Technician was professional, courteous and experienced.

Clayton Murphy

We have used Precision Garage Door Service for many years and they are consistently outstanding, 5 stars! Our technician, Charles, was extremely knowledgeable, friendly & neat. He thoroughly explained the new system & demonstrated its operation to us. We’re calling Charles with Precision for further garage door needs.

G H

Precision's technician did a very thorough job assessing our repair and maintenance needs, not only for the door with the faulty opener, but for all our garage doors. The sales pitch for the garage door opener included several alternatives, all of which were thoroughly explained and contrasted. While ultimately we didn't reach a mutually agreeable price for the garage door opener we needed the technician and the service were outstanding.

thaddeus jones

Technician Ryan was freaking outstanding. He explained his plan of action and then executed seamlessly. He broke things down to where a novice like myself understood. Ryan represented Precision with great professionalism

Gene Annunziata

They were quick to get to us and did a great job.

william hunter

Scotty Johnson is a professional in all respects! He is well prepared and does an extremely good review of all options regarding my ancient garage doors. He is an asset to Precision Garage Doors!

Greg Moon

Scotty came out and gave me clear instructions on what i needed to do. Installation by Jaxon was top notch. Overall, it was a very easy experience and aligned well with other prices i received.