Garage Door Repair in Raleigh, NC - Page 3

Kevin Maddox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Service! Prompt and informative on new technology.

John Wenceslas

No drama, no unwanted up-selling. The repair was quick and effective. John, my technician, was courteous and informative. Would not have to think twice about staying with Precision.

Charles Ray

1st on time was important. Technician was thorough and explained in detail. I was very pleased

Bruce Gingerich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision stands behind their products. I called Precision about a year after my Garage Door installation because the door made this odd clicking noise when the door was opened. They sent Brian who fixed it with a minor adjustment and was done in less than 10 minutes. He is a great technician and I recommend these guys 100%. The call center was very easy to work with as well!

Ken Williams

Highly recommend! Jonathan M. is an excellent technician. Very friendly and did a great job installing my new garage door. Communication throughout the ordering process was excellent as well.

Barbara Word

Thanks to Ryan for fixing my problem. He was very professional and informative. Great job by technician

Wes McElveen

Pros: Knowledgeable, professional salesperson and great price Cons: None so far We needed to replace two garage doors and motors, so we sought out quotes from three very highly rated businesses, one of them being Precision Garage Door of Raleigh. Here is what I appreciated about my experience so far with this business: - Online booking - fast: On Sunday I went online and booked an appointment for Monday. At the same time, I submitted contact forms for two other businesses (with no online booking option). One called me back on Monday and booked a Tuesday appointment. The other called me back on Tuesday and booked a Wednesday appointment. One point for Precision. - Quality salesperson - Page Ellison: Page showed up at the expected time (after the company sent me a text in advance confirming he was on the way) and took the time to explain my options clearly, understand my priorities, and answer my questions knowledgeably, then made a recommendation based on all of this. Far and away a superior experience. One of the other two companies' salesperson essentially handed me a booklet and told me pick what I wanted. The other was good, but not great when compared with Page. - Great price - online deals: One of my priorities was a well-insulated door, and my research indicated that U-factor was a more relevant metric to look at than R-value (although I encourage you to do your own research). Of the three companies I received quotes from, this was the only one that had doors with U-factors as low as 0.106 or less. The others were closer to 0.2 or higher (with lower numbers being better). Aside from that, the doors quoted were comparable. Despite this, Precision's overall quote came in the lowest(!), largely due to a promotion they were running at the time that was advertised on their website. Based on this positive experience and apparent door quality, I have placed a deposit for the doors and motors, which should arrive in about a month. I'll update this review following the installation.

margaret tse

Service was good and fast. Serviceman explained in detail the condition of garage door and gave honest advice . Job was done in an hour ! I would recommend to anyone who needs garage door repair !

Francine Teasley

Leaving home and garage door stopped. Would not go up or down. Called Precision Garage - wonderful customer service! Got appointment between 9 to 1. They were at my house within the hour. Evan Kopel was great - explained what went wrong and what was needed and the cost. Excellent service! Will definitely recommend Precision and use their services again!!

Mark Leary

Precision Garage Doors scheduled us promptly, showed up on time, repaired our problems efficiently, and were helpful in explaining how to keep our garage door healthy moving forward. Technician Ricky Sanchez was unusually informative and straightforward. We will certainly use them again if a problem arises.

Andy Popdad

Professional and prompt service

David Bolduc

Lucas was great to work with. He was on time, professional and did fantastic work above and beyond what was required. Before leaving he ensured all remotes, key pads and vehicle garage door openers were set up and functioning. I highly recommend Precision Garage Door for your garage door opener needs.

Amos Hughes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was knowledgeable and understanding of what I wanted and needed

Don Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You do it right the first time there is no one else i would call very knowledgeable fast and efficient!

James Hooper

Had issues with closing contracts & Jeffrey solved issue

Kiesha Harrison

Mr. John Patton was very nice and polite. He was very helpful in helping reset my garage and very informative.

Janel Fromme

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called got same day service! Travis was great to explain service and if sensor has hit again how to fix. This was third time your company has fix problems. Your techs are good to work with.

John Kalainikas

Quick and repaired.

James Blackburn

Great service, quick to come out. Technician seemed very honest & fixed the issue right then, definitely saved my clients money rather than trying to upsell them on a replacement system.

Mike Pring

Always a pleasure, addressed all concerns and fixed our door!

Craig Madsen

Travis did a fantastic job on fixing my garage door for me and I am so happy with the results. Sincerely Craig

Frank Garner

Scott did a very professional and efficient job. And we will use the services. I can

Juliann Tenney

First, I learned about Precision through through their ad in "Valpak" that arrived in my mailbox. Second, I had noticed that one of the two major springs was broken and knew that I would eventually have trouble with the door's balance. So, I checked on their website and saw a very favorable review from someone that I knew. Also, though it was Sunday morning, I could make an appointment on-line for the next morning - exactly when I could accommodate a service call. The next morning I received a call from Scotty, the technician (a half hour before the scheduled arrival) and he told me when he would arrive. He also texted me with his picture so that I knew exactly whom to expect. Scotty offered two service packages and I got a bit of a discount through the Valupak ad. The appointment took about an hour, included springs and hardware replacement, lubrication, and instruction. Everything was explained, and there was no attempt to "upsell." It was one of the best service engagements I have ever had. Plus, the howling cat noise (which probably irritated the neighbors) was gone!

Kyle Stanek

Service was good but I thought 250 was a bit steep for unsticking the trolly from the stop nut and adjusting the door.

Scott Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and professional

Lawrence POWELL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous and respectful technicians. They sent texts with their pictures and also called before coming. The office mistakenly told me the door spring was still under warranty when it was actually not; however, Precision door honored my expectation of free springs and even gave us an upgrade. I was very pleased!

Jordan Pressley

Fantastic work and great customer experience. Definitely recommend for all garage needs in the Triangle area!