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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2100 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Sweet came out today and replaced my 20 year old chain drive garage door opener (getting kinda shaky) with a sweet (pun intended), WiFi + camera, super quiet belt drive opener. I think it only took 30-40 minutes. All my expectations were met/exceeded and it has a lifetime warranty.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Aaron Sweet Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As usual, Precision Garage Door got our door fixed and working well in short order. Aaron was professional and courteous. He did what he said he would do for the amount he said. We had no problems or surprises and are happy to be able to get our car out of the garage again! Thanks!

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was wonderful. He was knowledgeable and quick. He found the problem and fixed it. If we ever have another problem please send him back

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating. We would truly appreciate your feedback and insight into your visit and work with our Precision Garage Door Service team so feel free to update this with further information or reach out directly and share. Have a wonderful weekend!

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim McRea was easy going and task oriented, with excellent logical troubleshooting knowledge. He had the original problem fixed in ten minutes. In addition he programmed our new Prius to operate our 23 year old motor. Fantastic, so pleased with his skills, he is a valuable asset to your company. Thanks again and I will use your service if I need help again. Tim is the man!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating. We would truly appreciate your feedback and insight into your visit and work with our Precision Garage Door Service team so feel free to update this with further information or reach out directly and share. Have a wonderful weekend!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our neighbors recommended Precision Garage Door Service. The technician was professional, he was knowledgeable, and efficient. Our garage door now opens quietly. I would not hesitate to recommend Precision Garage Door Service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating. We would truly appreciate your feedback and insight into your visit and work with our Precision Garage Door Service team so feel free to update this with further information or reach out directly and share. Have a wonderful weekend!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson did a great job. Garage doors have never sounded better. Very professional, knowledgeable, efficient, highly recommend

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician gave a a courtesy call to inform me of his arrival. Very punctual and polite introduction. I conveyed our problems with our garage doors to Aaron. He inspected them thoroughly and made recommendations that really helped my husband and I make a sound decision. Due to the age and much needed work on both doors we followed his advice. We received a quote and time schedule to complete our job. Very satisfied with technician and our ethical treatment as their customer.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Sweet did an excellent job with the installation.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!

Aaron Sweet Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was excellent! First of all, he was here within two hours on a Monday morning after I called to make the appointment. He was obviously highly knowledgeable and experienced, quickly diagnosing and fixing the issue. In addition to fixing the first door, he went ahead and made an adjustment on our 2nd door, noting that it would eventually have the same problem. We could not have been more pleased! I unequivocally recommend him!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi Ashely, I am very disappointed and frustrated with your service, I feel like got cheated and ripped off. I have Wayne Dalton garage doors which was installed by builder and looks like having issue with torsion springs. Your service guy mentioned these springs cannot be replaced at all and we must completely change everything and quoted around $2,250. I asked him few times to confirm if it is possible to just replace springs, and he said no it cannot be done and only option is to replace everything and that's what we do for everyone. I believed him and paid it. Later found out that Torque master torsion springs can be replaced just for $500. I believe you guys are completely dishonest and unfair, I called your company to diagnose the issue, if you guys don't have the parts to replace or if you don't do maintenance on Wayne Dalton system, you need to mention we don't do it, so that I could have called Wayne Dalton company for service or someone else who can do the job. I could have fixed it for around $500 instead I paid around $2,300. I called your company and told them what happened, and they gave refund of around $800. I certainly appreciate that, but it would be nice if you are fair to customers. Thanks, Ajay

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A Response from: Ashley Gammon, General Manager

Hi there! We appreciate all feedback and are always striving to ensure our customers are satisfied with both the quality of our work and the value they receive. Our technician thoroughly reviewed the scope of work needed to safely and effectively convert your Wayne Dalton TMS spring system to a standard torsion system—a necessary conversion due to the proprietary nature of TMS systems. You were provided a detailed estimate beforehand, and you signed off on the work before any repairs began. We truly understand your feedback and feelings. As we have discussed and worked through, a refund was issued, and we want you to know we are here for you. We are always looking to do quality work and an honest job with our customers. If there is anything else youd like to discuss, please reach out directly to us. Thanks again, we appreciate your feedback and for working together!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door did a wonderful job for us. They responded promptly, fixed my issues the same day and were very pleasant to work with. I will defiantly choose them again.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing job completed so quickly!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Aaron Sweet Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing service by our technician Greg. We had to compare replacing parts vs system replacement and when we did, he gave us a very honest cost estimate comparison. Ultimately I feel very good about the choice we made, mostly because when he did the install, he was so meticulous that it exceeded all expectations we had, i am very pleased and can highly recommend them.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Sweet showed up on time and fixed our noisy garage door in a matter of minutes!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Aaron Sweet Service Provided:
Garage Door Opener Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Scottie Sr. Technician came before estimated time frame given That was good. He inspected the garage door and advised that door is to be installed new. He at my request shu the door. He was very polite and very knowledgeable in his work. We appreciate him and company he represents.

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A Response from: Ashley Gammon, General Manager

Hi there, thanks for the wonderful review. We appreciate your insight and feedback so much! We are so glad we could be of service and be there for you. Have a wonderful day and rest of your week. Reach out to our Precision Garage Door Service team if you need us.

Scotty Johnson Service Provided:
Install Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received excellent service. Greg installed new sensors and a surge protector and took a thorough look into the "health" of my garage. He was knowledgable and took time to explain the issue and resolution.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service technician

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson was very professional and knowledgable. He walked us through the process and wee were satified with his installation.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have an old wooden garage door to my workshop that needed new springs and cables. Aaron came out on a Friday, took a look at it and gave me a reasonable quote. He returned the following Monday and in an hour my door was opening smoothly. Would highly recommend!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I literally backed into my garage door and couldn’t get out and was in a panic because I have a very important Dr appt tomorrow morning. They were here within an hour and a half, was able to get out and secure my garage until I get receive a new door. Aaron, my tech was courteous, empathetic and was a pleasure to deal with. I recommend them to everyone. I found them in desperation by googling!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron’s outstanding and well explained service helped us to make the right decision for our two car garage door. He really tried to repair the damage door and broken spring before we decided to go with a new garage door kit. Also got a military discount. Looking forward to working with Aaron when the kit comes in. Thank you for your service!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Aaron Sweet Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They did a terrific job, and particularly Scotty. He quickly diagnosed the root cause of my belt breaking, and replaced the rollers with a better quality roller, as well as the proper spring to relieve tension on the door. Extremely satisfied with the professional approach.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Sweet did a awesome job

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Aaron Sweet Service Provided:
Garage Door Repair

Product:
Springs

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron Sweet was exceptionally helpful. He took time to explain to me all of my options, from doing nothing to replacing all of my doors and equipment, with no pressure or sense of an up-sell. I will definitely call this company again.

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A Response from: Ashley Gammon, General Manager

We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Aaron Sweet Service Provided:
Garage Door Repair

Technician: Aaron Sweet
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty did a great job!

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A Response from: Ashley Gammon, General Manager

We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

met my expectations problem solved worker was very courteous and professional clled late afternoon came next day.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Needed Garage door fixed, wife looked y’all up so I reached out. Technician Richard Sanchez very knowledgeable, took care of business had everything up and running in no time. Highly recommend him and y’all’s all around service. Much Appreciated God Bless!

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used Precision for twenty years. Our garage was doors have experienced only minor problems during this time but Precision has always responded quickly and made needed repairs efficiently and cost effectively. Our recent request was to address the doors not automatically reversing. Andy arrived the same day, identified the issue, and made the repair. He was polite, professional, and explained the service procedure throughly. We will not hesitate to call Precision if needed again.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We lost power during tropical storm Chantal and had to disengage our garage door's motor mechanism so that we could manually open and shut the door until power was restored. However, we were unable to reattach the link once power came on in a way that fully closed the door, even after 2 hours of my own efforts. Precision's efficient telephone responder set up a quick appointment the day after we called, and Precision kept us updated on the approaching appointment until technician Richard McCann arrived, on time. Richard listened to our problem, quickly diagnosed the problem, carefully adjusted our garage door closing mechanism to restore it fully, and assured me my efforts were not unreasonably dumb. He also checked the whole system for any unperceived problems, all at no additional cost. Richard was smart, personable, and very well trained. We are completely satisfied and will happily call Precision with any future garage door needs.

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A Response from: Ashley Gammon, General Manager

Wow, that is scary with the storm! We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You know that sinking feeling—you pull into the driveway after a long day, hit the garage door opener, and… nothing. Just silence and disappointment. That was my Tuesday night. I first called the company listed on the opener unit, thinking, "They’ll know what to do!" Instead, I was told I needed to troubleshoot the issue myself, snap some pictures, and maybe—just maybe—they’d send someone out (eventually). Oh, and by the way, their vans don't carry all the parts. Not exactly the help I was hoping for. So I called Precision. Total game-changer. Not only did they say they could have someone out that same day between 4 and 8 PM, but the technician, Andy Maynard, actually arrived early—at 3 PM! He quickly diagnosed the problem, clearly explained my options (with zero pressure or pushy upsells), and had the new part installed in no time. By that evening, my garage door was back in action and my car was happily tucked into its cozy little parking spot like nothing ever happened. Friendly, fast, professional—and honestly, a relief after the earlier runaround. Huge thanks to Andy and the Precision team. Would absolutely call them again!

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A Response from: Ashley Gammon, General Manager

Hi there, WOW! Thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andy Maynard
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300 Dominion Drive
Suite 201

Morrisville, NC 27560
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1426 Wall Road
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Office: (919) 367-3784
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Raleigh, NC 27609
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Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540