Read what people are saying
about Precision Garage Door

As always, Precision was incredibly responsive and professional. Garret arrived early, was incredibly courteous, and did an excellent job. We have been very happy with Precision for years and this visit confirmed our loyalty.

- Don Kahl

Great experience with Precision. Devon showed up on time, was courteous, fixed our broken spring and answered all questions. Highly recommend.

- Will Barlett

I was so pleased with Precision Garage Door's service. Andy set to work immediately, and within one hour, I had a new header unit to replace the one that kept malfunctioning. Andy discussed my various options, and I ended up with a garage door that no longer makes creaks and groans every time I press my remote. They're fast and do quality work!

- Kathy Younkin

Garrett was very punctual, courteous and informative throughout the replacement process. He made sure I was aware of what was needed prior to making the repairs. He kept me updated during the process and was knowledgeable about what my garage door needed to function properly.

- Rebecca Q.

I have used Precision before and was pleased so I called them to help with the new issue. Evan came on time - calling me when he was on his way which is very helpful - and a service I very much appreciate. He assessed the situation, found the problem and fixed it. He was very patient and kind explaining things to me and answering my many questions about troubleshooting problems . He was polite and a pleasure to work with. I give him a 5+ star recommendation. Thank you! Please do not use my name - use "a very satisfied customer"

- Joan Orourke

My garage door was heavy and jammed shut when the tensioner spring failed, causing my vehicle to be trapped. This created a big inconvenience, if not a bit of an emergency, for me. Precision Garage Door Service was chosen after contacting the original company that installed my garage door system. Original installer only had a voicemail for response. Since they had a large service coverage over the Triangle area, I then called Precision, who answered with a live person and set up a repair visit for the following day. The responding technician, Garrett Yeager, promptly came out during the assigned time slot and had my system repaired and upgraded in a very short time. My garage door system now runs much better and more quietly! Excellent Job by Garrett !! --- Many Thanks, Roger Brown

- Roger Brown

Greg Gray did a great job repairing our garage door; he was super knowledgeable and courteous. Thanks!

- David Jennings

Excellent service. The technician, Chris C., was early and finished ahead of projected time. Did not try to up sale. Provided options and corrected my issues. Bailed me out by fixing on a Sunday. This is my second service call with firm. They are very professional and would gladly call them again.

- David S.

Had Devon come by and did a great job. Did repair on Garage door and found spring needed to be replaced on inspection.

- Sally Delmastro

Evan was very thorough and knowledgeable. He explained the problem and also showed me exactly what was wrong so that I would have a clear understanding of the work he will perform. In addition, he was very professional. Thank you, Evan!

- Farra Khan

I had the pleasure of working with Greg Gray recently, and I can confidently say that the service provided was nothing short of exceptional. From the moment he arrived, Greg demonstrated professionalism, expertise, and a genuine commitment to ensuring that my needs were met. Greg went above and beyond in every aspect of the job. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the problem and the solution in a way that was easy to understand. This level of communication was incredibly reassuring and showed a dedication to customer satisfaction that is rare to find. What truly sets Greg apart is the extra effort he put into the job. He didn't just address the immediate problem but also conducted a thorough inspection to ensure everything was in top shape, preventing future issues before they could arise. This proactive approach saved me time and potential headaches down the road. Moreover, Greg's friendly and courteous demeanor made the entire experience pleasant. He was respectful of my home. It's clear that he takes great pride in his work, and it certainly shows in the results. I highly recommend Greg Gray. He is a true professional who delivers outstanding service with a smile. Thank you, Greg, for your hard work and dedication.

- Britney Edwards

Richard McCann did a great job with diagnosing and immediately fixing a problem we had with our one-year old garage door. The track had become too tight and we noticed the door malfunction on three occasions along with new noises. Richard went above and beyond the requested repair so that our door is whisper quiet and running very smoothly. Richard has excellent communication skills, is very patient, courteous and a pleasure to work with. We are very glad that we have worked with this company for more than a decade and we will continue to use them indefinitely.

- Happy Customer in Cary

The job was finished very quickly and professionally. I was very pleased.

- Joseph Zinnanti

Quick, on-time, knowledgeable service by John at my home today. John was quick to assess my garage door issue, gave me multiple options and pricing of each, and was very courteous and personable to deal with. Definitely a great experience. Thank you for the excellent service John!

- Nick Stolzer

Scottie did a great job for us. He is a very pleasant person and a pleasure to have around.

- Jim Harshaw

Greg Gray is a fantastic technician. He was able to identify my problem immediately and come up with several solutions. We had him install all new parts, and now everything is working like new. I wouldn’t hesitate to recommend Greg and Precision Door Service.

- Rob Edwards

Johnny was very knowledgeable and professional, courteous. He explained everything in detail and was easy to understand.

- Simon Stover

Scotty and his associate... were professional, clearly knew what they were doing, pleasant to be around and deal with. What I have described here is not something I get to say often.

- Frank Woody

Chris did a fine job....called ahead of time to let me know he was on his way.....explained all my options...when finished reviewed what work was done and answered my questions. thank you!

- John Hipskind

Where do I begin…PGDS of Raleigh and the service technician John simply put is/was outstanding, professional, honest and efficient in resolving my broken garage door and giving me a better understanding on the health of my garage door. Something myself and many others out there by ignoring the door. I will never do that again they have won a customer for life!

- Bill Salerno

Scotty and Garrett were quick and efficient. They explained my options and did not pressure me to take a more expensive option. They rate a 5 out of 5.

- Michael Miller

Scott arrived at the agreed upon time and fixed the problem in at most two minutes. If this particular problem (Genie code needed to be reset after batteries were changed) arises again, as it unfortunately certainly will, I will know how to deal with it myself so I can avoid the exorbitant service charge. Scott was friendly, efficient and polite.

- Felix Bloch

Technician, Alex Glenn, called ahead and was on time. Was professional and thorough. Explained everything and was very helpful in setting up remote control and app for garage. Very satisfied. Represented the company with highest standards. Have him on my speed dial for any future issues.

- Elbert Edwards

Precision replaced an old door opener just over a year ago and I recently had a small issue with a noisy chain. Scheduled my appointment for next day at 12pm and Thomas called to say he could be there earlier at 1115am. Thomas, my technician identified and corrected the problem and was done in 30 minutes. I would recommend Precision any time.

- Richard Todd

Great service, explained everything really well and was really courteous.

- William poske

Great work! Evan was efficient and knows all the details of the operation and installation of the garage door opener. He was able to diagnose and solve our problem and install a new system. He came and did the installation the same day. Our door now moves smoothly. He was very professional and also programmed our remotes and assisted with the application. Precision was recommended by a family member and I am glad I called them.

- Juan S.

Very thorough, professional, timely, and detailed.

- Paul Kimes

Called precision door. The came as promised, replaced a broken spring and offered advice on another door. Service person was very efficient, polite and friendly. Will definitely use there service in the future.

- Dan Clark

Was truly impressed with the service I received from Precision Garage door Service. Called in the afternoon and had an appointment scheduled for the same afternoon. Technician actually arrived well ahead of schedule. Diagnosed the problem and presented the options to me. Service was exceptional & price I thought was reasonable. Technician setup the system and thoroughly explained everything. What was even more impressive is that the system displayed an error code - did not affect the operation. Instead of just saying don't worry about it and disappearing, when the technician worked with the manufacturer on the problem, following up with me daily on what was going on. Never felt out of the loop or abandoned. Problem is now solved.

- John Rivers

Andy Maynard was efficient, knowledgeable and finished the job in a timely matter. So fa,r I am very satisfied with the results.

- Richard Schreiner