I think i passed because the technician first said there is nothing he could do in the moment. He offered me a package of $1100 to which i said i would think about it and then he asked me if price was my concern. I said yes. He went back to his car and after a few minutes he came back with a proposal to do another tuning to the trolley and reprogramming the door. He quoted $150 for just that. I told him that I don’t want to move forward. He used a green can of lubricant which said do not use on garage tracks but he did use it on the tracks. The only reason i found out about this fine print because i took a picture of the container. I am sorry but I can’t recommend to anyone.

- Satnam Pat

Hello Mr. Patel, we appreciate you taking the time to write a review concerning your experience, but we feel we must clarify a few items. You asked us to come out and address some loud noises your door was making and take a look at it to see what it would take to fix it. You have a heavy and out of balance door, and you have what is called a TMS tube which everything is built onto an assembly which is commonly used in new construction builds (springs, tube, cable drums are all built into this one assembly), therefore the only thing we can offer is to do a total rebuild as the tms system does not have replaceable individual parts like the system we would of installed for you. Also the parts we use are long life/high cycle and are designed to last 3 or 4 times as long as the standard builder grade parts that come with the manufacturer's doors. Your other issue you have is your garage door opener. The limits are set to start/stop at a certain point and they are going beyond those points causing the opener rail to push or pull on the door too far in the open and closed position which can damage door panels, the opener rail, and the chain to slack on the rail. The $150 quote was to reset all the settings in hopes that would fix it, lube, and do maintenance on the opener in an attempt to keep you from needing to replace it down the road and get it working properly for the time being. Regarding the lube, he did spray down all your parts including the rollers since they do not have a sealed bearing assembly. He sprayed the back of the rollers and not the entire track, but despite what the can of spray says, there is no harm in lube ending up on the track where the rollers travel. Please feel free to reach out should you have any other questions or need us in the future.

Our installer was quite knowledgeable and personable. He finished the job in record time and talked to us about the mechanics of the garage door. He made it very interesting and we could tell that he loves his work.

- Holly Martin

Great service! Fast and very professional

- Suzanne Comstock

Great experience. Scott was very patient and knowledgeable. Appreciate coming out on a Saturday and replacing door. Would recommend. Scott and Precision Door for new and repair of garage door operators. *****

- David S.

Scotty converted my springs to a stronger and more modern system. He was extremely knowledgeable, professional, and very cordial. He is a real asset to your company.

- Randy Cobb

Richard did an excellent job and would recommend to everyone in my Hawthorne neighborhood. Employers need more tradesmen like Richard. Thanks Sean

- Sean Irwin

Liked working with Precision. My interactions over the phone and face to face were pleasant and professional. My garage door issue was diagnosed, explained and successfully addressed.

- Pat

Firstly they were able ti make it the same day and arrived early. Secondly Richard was awesome; friendly, good convo and explained what could be done: lastly, he could have tried to rip me off; but he didnt. He did the maintenance on it but the cost wasnt insane. Even the girl who scheduled me was amazing!! I will be calling them again!!

- Valerie Thorpe

Fast and friendly service. Explained all the repair options and very engaging. Brandon Mills did a fantastic job.

- Paul Jalazo

A neighbor recommended you guys. Same day service was key! Andy was my service technician. He was great. Friendly and knowledgeable!

- Debbie Gilliam

I called for a damaged door and their response was swift. Brandon came out and with ten years experience he made very short work of the repair. The door now works flawlessly and runs smoother and quieter than when new. I recommend precision door service to everyone for your garage door needs. You won’t regret it! Thank you Precision Door!

- Yvette Tarsitano

Brandon Mills was very professional technician. Explaining what service was needed & finished in a timely manor. I would recommend him for services.

- Janel Fromme

Called for a quote on new doors at 10:00am rep came. 12:30 New doors install scheduled next day!

- Tommy Evans

Bandon was very courteous and efficient. He always gave great advice going forward.

- Garfield Brown

On time very polite, great job !

- Rodney & ann Smith

Brandon did a great job. Professional and Honest

- Ryan Bumpass

Excellent job! Charlie and Teddy I don’t have enough words to express my joy Also,Matt your advice and help priceless.Thank you so much

- Barbara

Evan was very professional and knowledgeable. He explained the issues of what caused the failure of my garage assembly and parts that needed to be replaced. He obviously knows his stuff! Would definitely recommend him to family and friends.

- Kenny Wolly

Evan did an excellent job. My garage is up and running!

- Angela Washington

The spring on our garage door broke on a Saturday morning. We called Precision and they placed us in the queue, with a 6-10 pm timeframe. Their technician, Travis, called us @2:00, and was able to make the service call earlier, which we very much appreciated. He was professional and explained the issue clearly, replacing the spring and addressing other issues as well. We were very satisfied and would hire him again without question. The service was excellent. Thank you!

- Nate Sanson

Brandon Mills was punctual, provided great service, as well as affordable alternative solutions.

- Robert Moseley

Precision Garage Door Service ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? View all Precision Garage Door Service 5.0 (649) Garage door supplier in Franklin County, North CarolinaOpen OVERVIEW SERVICES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 5.0 (649) Reviews Alltech 34 job 26 informative 19 efficient 18 +6 Sort by Most relevant Newest Highest Lowest Mary Pierson 25 reviews·9 photos just now NEW Brandon was amazing! Arrived promptly, clean, professional and friendly. Very knowledgable and was patient when educating us on everything. We never felt rushed. We felt like we were working with someone trustworthy which reflects directly to the trust we have with your company. Brandon is a keeper! Derrick Marcey 1 review a month ago Jon was awesome to work with. He communicated with us prior to arriving and showed up when he said he would. During the repair process he outlined multiple options and detailed the … More Heartwood Animal Hospital 2 reviews·2 photos a year ago Justin was awesome, our spring was broken and I reached out to precision at 8am. By 1130 our garage door was back up and running quieter than ever before. Very professional and knowledgeable about garage doors. Would recommend to anyone. Photo 1 in review by Heartwood Animal Hospital Photo 2 in review by Heartwood Animal Hospital Sheila Younger 3 reviews·1 photo 2 months ago My experience with Precision Garage Door Service representative Greg was outstanding. His customer service skills were on point. He arrived at my residence ON TIME and introduced himself as we grew each other. … More Photo 1 in review by Sheila Younger Donna Grissom 3 reviews 3 months ago Very happy with Precision's work and customer service. Greg came out same day I called, he kept me informed of his arrival time and was helpful in explaining all my options. He did a great job repairing my garage door. I definitely recommend Precision Garage Door Service. Jesse Tara Clement 9 reviews 4 months ago I decided I wanted a garage door that works. Precision came out the same day I called and was able to replace all the mechanics and motor and openers the very same day. Paul was so helpful and professional. Had it all done in 2 hours. I'm so happy that my garage door works now. I just wish I had called sooner. Thank you Paul! Savannah Richards 1 review 4 months ago We are thrilled with our new garage door opener and keypad from Precision! We had an older system that we wanted to upgrade. Paul did an excellent job reviewing our options and installing the new system!! We appreciate his attention to … More Melissa Newman 2 reviews 4 months ago I called Precision on Monday afternoon and they were here the following morning. Paul was excellent. He explained my options and had the job completed within a couple of hours. He showed me what the issue was once he had it apart, ensured … More shawn lewis 2 reviews·1 photo 6 months ago I purchased my new Garage Door from Precision Garage Door Service. The new door is absolutely beautiful and is a great addition to my house. The Precision team were very nice, professional and prompt. Thank You Precision, I highly recommend you Photo 1 in review by shawn lewis Elias Hicks 4 reviews 3 months ago Richard from Precision Garage Door Service provided exceptional service. We called about our problem late on a Sunday night, and he came to our house at 10:30 the following morning. Richard quickly diagnosed the problem and proposed several … More Jamal Young 2 reviews a month ago Company was great to work with. Called for an appointment and they came out the next day. Jon was my technician. He was extremely professional, really knew his trade and gave valuable advice/recommendations. He spent 2-3 hours doing a large … More Lazaro Colato 4 reviews·4 photos 6 months ago I think it’s important to say that Brandon did an excellent job his very professional and was worth contacting Precision to do the job for me thanks Brandon for a job well done Photo 1 in review by Lazaro Colato Photo 2 in review by Lazaro Colato Photo 3 in review by Lazaro Colato tuckosi 4 reviews·1 photo 4 months ago Paul was very helpful and thorough. The only thing I was disappointed about was that a precision employee last year gave me false/conflicting information from what Paul told me about how to take proper care of my garage door. I appreciate Paul setting the record straight. Sarah Brafford 3 reviews 2 months ago Justin programmed the new remote opener quickly. Then he examined the garage door and existing mechanisms. He explained how to maintenance them and what to do if they require future care. He answered my questions so that I could understand. … More Paula Lang 4 reviews 3 months ago Scotty Johnson replaced my defective key pad and patiently helped me set up app on my phone. He was very friendly and professional. Precision Door Service - very dependable company and employees. I appreciated the time he took to make sure all remotes were working properly!. I would highly recommend this group . Lisa Card 5 reviews 4 months ago Greg was amazing! He came to our house after hours and he not only had a solution right away but also found another issue that could have been an even bigger issue than the one we originally called him out for. He was very thorough and professional. If you want top notch service ask for Greg! Marisa Shapiro 5 reviews 3 months ago We called on a whim because our original garage company no longer exists. Brandon Mills was our technician and he was excellent. Super knowledgeable, quick, efficient and professional. Would definitely recommend this company for anyone and will absolutely use them should we need anything in the future. Destiny fullwood 4 reviews 4 months ago Greg was amazing! He is very knowledgeable and professional, and he provided my husband and me with reasonable options for our garage repair. Make sure to request Greg as your repairman; you will not regret it! Steve Myrick Local Guide·17 reviews·5 photos a month ago I called because my garage spring snapped around 8pm and they had someone out by 10am who was able to assess and fix my door within an hour. Richard was very helpful and provided multiple options on how we could fix the door based on budget. It’s back and working better than ever! Highly recommended. Beth Morris 1 review 4 months ago Greg did a great job replacing springs for my garage door. Everything was covered under warranty. He was very professional and a great representative for his company! P Wilcock 2 reviews 4 weeks ago Jon with Precision Door did a great job on our garage door repair. He was also very helpful and informative about another repair issue. He gave us different options on how to deal with it. I’d be happy to work with Jon again. He was very knowledgeable and spent plenty of time explaining the process. Bryan Kay 4 reviews 3 months ago Brandon Mills did an excellent job with our garage door maintenance. The appointment was made quickly. Brandon called before arriving and showed up on time. All repairs were clearly outlined, and pricing came as no surprise. Salay 5 reviews 4 months ago Brandon diagnosed the root cause of my garage door closing issue in the first 5 minutes he was here. He was able to get it working again, and recommend some ways to make it work even better if I was interested. He's a real pro. Mike Genova 5 reviews 4 months ago Great experience with Greg! He talked us through all the options and got us to the best solution. Super knowledgeable and everything is working great. Glad to have Greg and Precision Door to work with on future needs. Mary Pierson 25 reviews·9 photos just now NEW Brandon was amazing! Arrived promptly, clean, professional and friendly. Very knowledgable and was patient when educating us on everything. We never felt rushed. We felt like we were working with someone trustworthy which reflects directly to the trust we have with your company. Brandon is a keeper!

- Mary Pierson

Richard did an excellent job doing a routine service on our 2 doors. He was on time . He showed me how he greased the door and what he was using. He explained what he was doing as he did it. He is very knowledgeable. Highly recommend this company.

- Dennis Wooten

Luke arrived on time and in a matter of hours removed two 40-year old doors and installed two new insulated garage doors. After a total debris cleanup, Luke programmed all openers to my personal satisfaction. He was very polite, experienced and customer service oriented. Precision Doors are very fortunate to have this level of committed and dedicated professional on staff. I highly recommend that you call Precision Doors for a new-install estimate or for any of your service or repair needs. Mike Turner

- Michael Turner

It is my great pleasure to recognize the great experience I had dealing with Precision Garage Door Service and Greg the technician who installed a new garage door opener at my home. Greg arrived on schedule, and patiently explained the problem with my garage door opener and the options from which I could choose. He knew what he was doing and went about methodically replacing my old opener with the “Bog Boy” opener. He also helped me install the app to control the opener and the camera. Because of my pleasant experience with Greg, I’m also having Precision install my new door. Thank you Greg and Precision.

- Ram Kumar

I had a wonderful experience with this service. Scotty was prompt and considerate and I really appreciated how he explained everything to me, it was very helpful. I wish him the best and I will definitely recommend him and Precision to my friends!

- Sueanna A.

The technician spent 10 seconds here and told he he doesn’t work on the brand of door opener that I have. I was still charged the $80 service fee. I spoke to a scheduler and the technician before the service visit and neither of them mentioned this possibility.

- Lisa Stevens

Earlier repairs from 2012 and they were excellent. Decided to use them again and was pleased. Trevor explained my options and was detailed in what to expect.

- Ann Young

Terrific service

- Steven Cutler

Had a old screw drive opener break. Called them up, and had an appointment same day. Tech called me and said we can fix that,but the opener is so old that it's just a matter of a short time before something else beaks on it. So bit the bullet and got two new belt drive units. Very happy with them, SOOOOO much quieter than the units they replaced. Would definitely recommend to others both the openers and Precision.

- Jason Pickard