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about Precision Garage Door
Precision Garage Door of Raleighhas received 1634 reviews, averaging 4.89 Stars:
Wake Forest, NC
Raleigh, NC
I appreciate the quick, same-day service. Justin did a great job explaining my options. He was thorough, efficient, very personable and completed the job quickly. I will definitely use Precision again if I have any garage door needs in the future.
- Chip Law
Product:
Cary, NC
ANDY…. Quick,efficient, and knew what he was doing. Mack
- Harold Mcelhaney
Cary, NC
Very transparent on their pricing, quick and great service. Used them multiple times and each tech was professional and courteous.
- Al C.
Product:
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The technician explained everything that was wrong with my garage door and he fixed the problem.
- Carolyn Gray
Wake Forest, NC
I called Precision as they were on a list of service providers prepared by my community. My garage door spring had broken. When I first called, I was assisted by a very courteous person who surprisingly stated she could have a service person at my home within just a few hours. From the call I received until leaving after completing the service, Mike Grove was professional and efficient. He immediately diagnosed the problem and clearly explained my options. After I selected my repair approach, Mike went to work and completed the service in less time than initially estimated without any attempt to upsell me. Throughout he was extremely polite and concluded by thoroughly cleaning up any trash. Finally, he assisted with all the technical set up assuring all was working before leaving. I will certainly go back to Precision if I need garage door service in the future and recommend them to others.
- R Hawley
Product:
Wake Forest, NC
They are a LiftMaster rep and I decided to use a local business that could fix my LiftMaster opener. Paul did an excellent job !!
- Vince Pudelski
Product:
Raleigh, NC
Just had my new door installed by Lucas Fisher. He was early, efficient and pleasant. He went over the garage door and opener features. I highly recommend Precision Garage and especially Lucas. Need more people like him
- Dixie Kapka
Wake Forest, NC
The service technician was excellent He got here early and was informative and professional throughout. I will be calling on Precision Garage Door when needed in the future
- William Brooks
Product:
Raleigh, NC
Technician Justin showed up, on time, friendly greeting, analyzed the issue quickly and started working after he quoted the cost. Very professional, clean job He did fantastic work, I will hire Precision Door Service again- they obviously perform as their tv ad tells us! Gerard
- Gerard Terwee
Product:
Durham, NC
Justin did a great job!!
- John Riester
Product:
Wake Forest, NC
I am very happy and satisfied with Mr.Greg work on my garage door pad. He is very efficient and helpful with all the work that he has done. Thank you, Ted Gebremichael
- Ted Gebremichael
Durham, NC
Scottie was prompt and professional. He explained everything that was wrong and how he could fix it. In a very short while, my garage door was working and much quieter than when he came.
- Nicole Smith
Apex, NC
Greg, was professional and knowledgeable, explained everything in detail. Great service!
- Tony Vinogradov
Durham, NC
Came same day and did a great job
- Corrie Finger
Morrisville, NC
Paul arrived promptly as scheduled. He provided me with estimates of what needed to be done, what he recommended be done and what additional services he could perform. He performed the work in a timely and professional manner to my complete satisfaction. Paul was very polite and courteous as well as professional.
- Jack Rodman
Product:
Holly Springs, NC
Very Good on time, great worker.Happy New Year Thank you
- Mindy Cooke
Raleigh, NC
On time, which is amazing. Polite, professional and quick! Thank you Scotty Johnson.
- Susan Cupp
Holly Springs, NC
On Thanksgiving Day, a torsion spring broke on our garage door, we contacted the company who installed the garage door 14 years ago; It took three weeks for them to come out to replace the torsion springs. They did not even, do a service check on any other component, although they did say, it was a 14 year old system, things are going to break. We knew the lift was near end of life and we needed a reliable company to come out to service our garage door and its components, and install a new lift. We did a google search and Precision came up as the number 1 garage door company in our area. From the time we made the call to schedule an appointment for service with Precision, we were impressed with their professionalism, politeness and knowledge, and willingness to accommodate our schedule. Enter Justin, he was as polite, knowledgeable, and professional as you could ever wish for. He took time to explain to both my husband and me the options available for replacing the lift and refurbishing the door components. He had all parts available on his truck as was able to complete the job within 3 hours. When he was finished with the installation, he assisted with setting up the MyQ app on my smartphone, along with syncing our vehicles to the new lift. Our experience was exceptional, will definitely refer Precision to anyone needing garage door repair.
- Scott and Bonnie Balliet
Product:
Willow Spring, NC
Precision Garage Door for my repair for two reasons. The first being their prompt response and secondly for their courteous and knowledgeable employees. Prediction’s technician, Greg, has serviced our garage doors twice and is most knowledgeable about the problems and company products that just puts us at ease about our issues and repair needs. Thank you Greg!
- Marti Kerr
Garner, NC
Greg was on time, knowledgeable and honest! He had my door working in approximately an hour! The reason for the 3 stars 1) no 24 hour service available 2) Greg wanted to install springs that were too weak for my door and then take parts off the door until it worked Note: I was willing to replace; springs, rollers, cables and drums 3) $375 in labor for approximately an hour of labor “pricey”! IMHO
- Thomas Matthews
Thank you for your business and feedback. We are pleased to see that you were happy with Greg. We do understand that you feel the price was high for the length of time Greg worked on your door. He is an experienced technician so what might take a new technician longer, he is able to do in a timely manner and be respectful of your time, as well as other customers on the schedule. The service he provided was to get your door operating again as it was not operable and he reset your cables and re-tensioned your springs. Greg stated he did recommend a parts upgrade as your existing springs are too weak/small for your heavy door and the cables, bearings, and shaft failed the 25 point inspection, but you declined the recommendation at this time. If you change your mind and would like to move forward with the additional work, please don't hesitate to call us.
Morrisville, NC
We contacted Precision because we were pleased with prior experience. The call was handled in a very professional manner; and your service tech, Mike provide all the options available for our garage door problem. We where contacted the following day by Brent explaining the ordering process and scheduling on the installation. Look forward to the completion of The installation in the New Year.
- Brian Speer
Product:
Holly Springs, NC
Very pleased with the service I received today. Quick and easy install
- Chris Wes
Product:
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I had an issue with a roller on my door . Called the service center the day before Christmas and within 30 minutes the technician showed up. Within 15 minutes the problem was resolved. Service is top notch.
- Richard Kendall
Raleigh, NC
Work was done well and timely, labor rate kinda high.
- Bridges Reed
Product:
Raleigh, NC
They were precise and on time. Friendly technician. 24 hour service is a winner !! Got a same day appointment.
- Kimberly Foskey
Apex, NC
Richard Mc Cann was very knowledgeable and helpful with the necessary repairs needed on my garage door. I am very satisfied with the repairs made.
- Richard Petronella
Raleigh, NC
Great service and prompt and friendly technician. Would recommend your service to all my friends. Thanks again
- Rick & sherry Kohan
Raleigh, NC
I found them with a google search and being new to the area I was impressed with the professionalism shown by the technician and his knowledge of the systems. I will use them again if I have more issues.
- Ted Jadlowski
Cary, NC
Great service.
- Kyle Pelligra
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Called Precision at 7:00pm for a broken spring on our double garage. They had someone at my house before 8:00pm. Andy Maynard was the Technician that came and he was unbelievably quick, and so efficient! After realizing how old my current door opener was, I decided on a new one and Andy had it installed in no time. He explained everything and answered all of our questions. So glad I called Precision!
- Mary Moore