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Reviews for John Patton
Thanks for your 5-star review, Linda. We're pleased to hear you had a positive experience with our garage door services. Your support helps us serve the Morrisville community better.
Technician: John Patton
Service: General repairs & installation
After making a service call John, our assigned technician arrived in less than 30 minutes. He was professional and thorough! I highly recommend this company for your garage door repairs!
Thanks for your review, Dianne. It's great to hear that John provided prompt and professional service. Your recommendation means a lot to us!
Technician: John Patton
Service: General repairs & installation
Prompt and reliable service. Options clearly stated. No pressure to upsell. Will definitely be using them for all my garage door needs.
Amy, thanks for your feedback. We're pleased to hear you found our service prompt and reliable without pressure to upsell. We look forward to assisting you with all your garage door needs in the future.
Technician: John Patton
Service: General repairs & installation
John was great. Very personable, knowledgeable, and courteous. He made light work of my issue, did it at a fair price, and left without a trace. 10 star experience
Thanks for the great feedback, Kevin. John’s personable and knowledgeable approach reflects our commitment to providing top-notch garage door services at fair prices. We're glad you had such a positive experience!
Technician: John Patton
Service: General repairs & installation
David Meder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
You came out same day, addressed my immediate problem and offered a long term solution. Your technician, John Patton was friendly, worked quickly and efficiently, and explained everything to me in detail.
Hello! Thank you for sharing and taking the time to provide clarity into your visit with our Precision Garage Door Service team. We are overjoyed to hear this feedback and look forward to helping you with garage door repairs and needs! Thanks again!
Precision Garage Door reacted to my call for help within 2 hours. They are the absolute best. I spoke to the repair person and everything was spelled out. It was very easy to pick a repair option. They are the best. Call them.
Thanks for the great review, Curtis. We're pleased to hear that our team responded quickly and provided clear repair options. Your support means a lot to us!
Technician: John Patton
Service: Garage door consultation
I have used Precision Garage on several occasions. Each time they have been responsive and very professional. Can recommend highly!
Thanks for your kind words, LR. It's great to hear that you've had positive experiences with Precision Garage Door Service. Your recommendations mean a lot to us!
Technician: John Patton
Service: Garage door consultation
Penny, thank you for your 5-star review! We're pleased to hear about your positive experience with Precision Garage Door Service in Morrisville. If you have any future garage door needs, we're here to help!
Technician: John Patton
Service: General repairs & installation
Dennis, thank you for the 5-star review! We’re pleased to hear you had a positive experience with Precision Garage Door Service in Wake Forest. Your support means a lot to us.
Technician: John Patton
Service: General repairs & installation
The tune up went well. Everything was completed in a timely manner.
Thanks for sharing your experience, Roberta. It’s great to hear that the tune-up went well. If you have any more needs regarding garage door services, let us know.
Technician: John Patton
Service: General repairs & installation
Great good by John. And another great job by Precision.
Thanks for your review, Keith. Great to hear John did a fantastic job! If you need garage door services in the future, we’re here to help.
Technician: John Patton
Service: General repairs & installation
John Patton was our tech today. He was professional and pleasant to work with. He answered all our questions and completed our needed garage door maintenance. We have used Precision twice now & have been happy both times.
Thanks for sharing your experience, Dan. We're pleased to hear that John provided professional service during your garage door maintenance. Your continued trust means a lot to us.
Technician: John Patton
Service: Garage door consultation
edward morenberg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your response to my problem and the expert repair were outstanding. I can’t thank you enough for how quickly your office staff arranged for the repair and how effective John was in fixing my door. My experience with your company has always been professional and I would not hesitate to recommend you.
Technician: John Patton
Service: Garage Door Repair
John replaced my broken spring with a much higher quality and much stronger spring. Very satisfied.
John replaced your broken spring with a higher quality option. It’s great to hear you’re very satisfied with the stronger spring. Your feedback helps us maintain our high standards in garage door services.
Technician: John Patton
Service: General repairs & installation
We had a great experience with Precision Garage Door. They came highly recommended to us by a friend. Scheduling online was very easy. Communication was great. They showed up on time and completed the repair in under an hour. We would highly recommend Precision Garage Door.
Thanks for the great review, Lisa. We're pleased to hear you had a smooth experience scheduling online and that our team completed the repair quickly. Your recommendation means a lot to us!
Technician: John Patton
Service: General repairs & installation
Diana Rogers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John Patton listened carefully to my observations of the remote controls losing their ability to communicate with the motor mechanism. He gave me reasonable options that were readily evaluable. I chose the option that I felt would work best for me at this time. He gave me a document that assists me in the future as to the current state of my 15 year old system. The new system works great. In addition, I have a very small dog that loves to meet new people and make a new friend. He was very kind to her and I appreciated that he absolutely made her day.
Hi! Thank you for the Precision Garage Door Service recommendation. We truly appreciate your kindness and support. We are here for your garage door repairs, questions and concerns! Thanks again.
Thanks for your positive review, Mike. We're pleased to hear you were satisfied with our garage door services in Raleigh. Your feedback helps us continue to improve!
Technician: John Patton
Service: General repairs & installation
Thanks for the five-star review, Jimmy. We're pleased you had a positive experience with our garage door services in Wake Forest. Your support means a lot!
Technician: John Patton
Service: General repairs & installation
Jeff Sturdivant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am a repeat customer of Precision Garage Doors and called to have some preventative maintenance done on my garage door. My technician, John Patton arrived on time and asked what the nature of the call was. He did a quick assessment of the door and then explained what services he would be performing during the visit. John was very thorough, knowledgeable, and efficient in his craft. He also pointed out potential issues down the road and provided quotes should I choose to have the work performed. Thanks again for your quick response and professionalism.
We appreciate your rating and review! Thanks for sharing and providing clarity into your visit. Our Precision Garage Door Service team is here to support and assist in your garage door needs. We are here for your garage door repairs, questions, concerns and more! Thanks again.
Technician: John Patton
Service: Garage Door Repair
Excellent service
Thanks for your review, Mark. It's great to hear you received excellent service from Precision Garage Door Service in Durham. We strive to provide top-notch garage door solutions.
Technician: John Patton
Service: General repairs & installation
Thanks for the great review, Steve and Donna. We're pleased to hear you had a positive experience with our garage door services in Raleigh. Your support means a lot to us!
Technician: John Patton
Service: General repairs & installation
Highly Recommend I've used Precision Garage Door Service in Wake County twice over the past two years — once for routine maintenance and again for a full door replacement after one of my doors was vandalized. Both experiences were excellent. What first won me over was how easy they are to work with. Response times are fast, and scheduling has never been a headache; they consistently had availability that fit my schedule without the usual back-and-forth. The quality of the work itself has been great. The replacement in particular was handled professionally from start to finish, and the end result looks and functions exactly as it should. The technicians were courteous and clearly knew what they were doing. Pricing was fair and transparent; I always knew what I was paying for and why. For anyone in Wake County needing garage door service, repair, or replacement, Precision is who I'd call without hesitation.
Thanks for sharing your experience, Bryan. It's great to hear that our fast response times and professional service met your needs for both maintenance and door replacement. We aim for quality and transparency in all our work. Your recommendation means a lot!
Technician: John Patton
Service: Garage door consultation,Customer support,General repairs & installation
Kathryn Chappelle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Unfortunately I had a need for garage door repair after years of seeing you advertised on ABC 11. The experience was excellent from start to finish. I scheduled next-day service, which was incredibly convenient. The technician, John P. arrived right on time, was professional and friendly, and did an excellent job repairing my garage door. Everything is working perfectly now. I really appreciated the fast response and quality service. Highly recommend!
Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!
Technician was professional and the work quality appears very good. Door is operating smoothly again. Pricing was higher than competing quotes, but service was prompt and same-day.
Thanks for your review, Brian. It's great to hear the technician was professional and your door is operating smoothly again. While our pricing may be higher, we strive to provide prompt, quality garage door services. If you have any questions or need assistance, don’t hesitate to contact us.
Technician: John Patton
Service: General repairs & installation
I have used Precision Garage Door twice now. They are amazing available quickly and they repair promptly. I will always use them.
Thanks for sharing your experience, Bruce. It's great to hear that Precision Garage Door Service provided prompt repairs and quick availability. We look forward to assisting you again in the future!
Technician: John Patton
Service: General repairs & installation
When my garage door broke, John Patton gave me options starting at $1,800. I was in a rush and didn't know enough to question it, so I went with the $2,100 quote despite my gut feeling. I’ve since discovered that I was sold a full renovation when a $700 spring replacement was all that was needed. John deliberately withheld the most affordable solution. It’s clear your tactic is to exploit a customer's lack of knowledge for higher commissions. This kind of dishonest, cunning behavior is short-sighted and will eventually cost you your reputation.
Hi Kevin! We appreciate you reaching out and sharing here and with our team directly. We are here for your concerns and are grateful we could discuss this further. We believe your feedback and issues have been resolved locally with our internal team. If there is anything we missed or you want to share further, please reach out directly again. Thank you, Kevin! We appreciate it!
Technician: John Patton
Service: General repairs & installation
Thanks for your 5-star review, J. S. Pannu. We strive to provide excellent garage door services in Raleigh. If you have any questions, don't hesitate to contact us.
Technician: John Patton
Service: General repairs & installation
Faye Hurst
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision Garage Door Service because of their reputation, and because we have utilized their services for 16 years. Your technician, John Patton, was very courteous & professional, explained everything to me, and definitely was knowledgeable in everything he did. I am pleased with the repair that he performed. I would recommend John to anyone.
Hi! Thank you for the shout-out. We appreciate your support of our Precision Garage Door Service team! Have a safe and great week.
Technician: John Patton
Service: Garage Door Repair
Irene, thank you for your 5-star review. We're glad our garage door services met your expectations. If you have any future needs, we're here to help!
Technician: John Patton
Service: Garage door consultation,Service not listed
John Patton did a wonderful job on my garage doors. He gave me information on a maintenance schedule and suggested an upgrade to my main door that made it work so much better and quieter. They also were available within a minimal timeframe and arrived on time and communicated well. John was such a nice and respectful person. Job well done!
Thanks for the detailed review, Amber. We're pleased to hear John provided helpful maintenance information and that the upgrade improved your garage door's performance. Your positive experience with our communication and timeliness is appreciated.
Technician: John Patton
Service: General repairs & installation