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Scotty Johnson
Average: 4.97 stars
Scotty Johnson's Bio:
Hello! I am Scotty Johnson, master technician. I have been in the garage door industry since 1988. My free time is spent with my family, or drag racing.
Durham, NC
Greg, We are grateful for this thoughtful and detailed review of your experience with the team at Precision Garage Door. Our team strives to provide outstanding service to every customer they meet, Scotty and Ricky will be so delighted to get your feedback. Thank you for choosing Precision Garage Door for all your garage door needs! Sincerely,
Raleigh, NC
Experienced fair on time service.
- Jack Payne
Thank you so very much Jack for taking a moment to share this positive, 5-star feedback with us. We truly appreciate your business! Regards,
Wake Forest, NC
Excellent Job!
- Edward Woodhouse
Hi Edward, We’re so grateful that you took the time to leave us a 5-star review. Thank you! Sincerely,
Raleigh, NC
Precision was so great. They came out next day, and the parts came in quicker than anticipated. The techs were so great to work with.
- Jenny Smetana
Hi Jenny, Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. We appreciate you choosing Precision Garage Door for your garage door needs. Kindly,
Chapel Hill, NC
Scotty Johnson was on time, knowledgeable and explained everything very clearly. He made the repair quickly and efficiently. Very pleasant fellow. I have been pleased with a professionalism of all the Precision Garage Door Service staff.
- Pam Hoover
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Scotty receives the recognition they deserve. Thank you again, Pam, have a great day! All the best,
Chapel Hill, NC
Scotty and Ricky were great! They gave a thorough assessment and presented the best solution for our garage door. They worked quickly and resolved our issue in a timely manner. I would definitely recommend Precision for your garage needs.
- Weatherly Cook
Dear Weatherly, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Warm regards,
Wake Forest, NC
Very pleased with the service
- Kevin Fisher
Hi Kevin, We are happy to hear you are pleased with the garage door service provided to you by Precision Garage Door. Thank you for sharing your review! Regards,
Wake Forest, NC
Scotty Johnson could not have been more polite and professional. He explained in detail our damage to our door and how replacement was the best route to go.
- Rhonda Fullam
Hi Rhonda, Thank you so much for your awesome feedback! We are so very pleased to hear you were happy with service provided to you by Scotty. We'll be sure he gets your feedback, it will for sure make his day! Kind regards,
Morrisville, NC
Great tech, quick service
- Quinn Martin
We appreciate your 5 star feedback, Quinn! Thank you for allowing Precision Garage Door to serve your garage door needs! Sincerely,
Knightdale, NC
Excellent Service. Scotty was extremely knowledgeable!
- Sabrina Lewis
Thank you so much for your kind words, Timothy! We're so glad our tech earned 5 stars! Kind regards, Precision Garage Door Service
Durham, NC
Precision Garage Door Service promptly repaired my broken garage door. The technician was very detailed in his review and explanation of service. He was very friendly and efficient in his work. I truly appreciate the service I received.
- Joan Nelson
Reviews like this make our day! Thank you for giving us 5 stars, Joan! We're so glad to hear that you're satisfied with the service you received from the Technician and the Precision Garage Door team. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service
Chapel Hill, NC
Spring broke so looked online for repair company. Several came up but Precision look and easy online appointment scheduling made choice easy. Scott arrived and was thorough and easy to talk to. Gave me several options and explained very carefully what was involved with each. He worked efficiently and in a short time i had a working garage door again. It operated much more quietly than before so that was a great side benefit.
- Michael Levandoski
Michael, We are so pleased Scotty was able to get you timely and make your garage door good as new! We're here to serve you anytime! Regards,
Chapel Hill, NC
Scotty was great . Explained everything. Worked fast and with a smile.
- Richard Considine
Thank you for taking a moment to share this awesome 5 star feedback! We value you as our customer! Regards,
Raleigh, NC
Precision garage door service provided me with a timely repair when our residential garage door spring failed. Scotty Johnson their technician called before he arrived, was well skilled and completed his task in a very timely manner. The only room for improvement is the final cost was more than the estimate. That was not Scotty’s fault, I suggest any future phone estimates should cover a range to help set expectations.
- Larry Williams
Hillsborough, NC
I couldn’t be happier with our experience using Precision Garage Door Service. I was able to schedule an appointment for the very next day after our garage door spring broke. Scotty texted as he was on his way and gave me an estimated time that he would arrive. He assessed the damaged door and explained what had happened and then gave me a list and explanation of all of my options. The repairs were performed quickly and Scotty went over everything with me after he finished.
- E. Hill
Hi E, We are so thankful you took a moment to share your experience with us. We could not be happier to hear that Scotty delivered a timely, professional garage door service for you. Please do not hesitate to reach out if we can assist you in the future.
Hillsborough, NC
I called Precision Garage Door Service at 10:00pm to repair broken garage door that had come off track and would not close. The attendant scheduled an early morning appointment for the next day. I loved that company's confirmation email included the name and picture of the service tech who was assigned to my case. Mr. Scotty Johnson arrived earlier than the scheduled appointment time, diagnosed the problem, and quoted me the cost of the repair. After agreeing to the price quoted, Mr. Johnson started and completed the repair within 30 minutes. My garage door is operating efficiently again. If you are in need of service to your garage door, do not hesitate to contact Precision and ask for Scotty Johnson.
- James Isaac
Durham, NC
Scotty was wonderful! Knew everything, and offered very good advice.
- John Shorter
Durham, NC
Excellent service received in each area as requested . My garage door opener was replaced and installed. Reprogramming done. Purchased a new opener. The technician was patient, and informative. We were extremely pleased. I would highly recommend this company to all. Dorothy Humphrey/Solomon.
- Dorothy Humphrey
Durham, NC
Scotty Johnson was my service guy this morning. Thank you so much. I really appreciate your expertise and your excellent customer service. Thank you for not only completing a excellent job but the time you spent explaining the job really helped us understand about what was needed.
- Byron Thompson
Louisburg, NC
Scotty was the technician assigned, he arrived on time, quickly diagnosed the problem and gave me the options of just a fixing the broken springs or a full tune up and allowed me to make the call without pushing the up sale to the full package. the work was completed quickly as he had all the needed parts on the truck.
- James Trevillian
Durham, NC
Scotty Johnson was very professional and knowledgeable. Showed up early, really appreciated him. I will be requesting Scotty for future service’s.
- Steve Moore
Raleigh, NC
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- Rob Harris
Raleigh, NC
Precision was responsive and Scotty, our technician, did great work.
- T Spence
Chapel Hill, NC
Excellent service!! Arrived on time, learned quickly the problem and provided a cure. Taught how to handle such a problem personally should it occur again.
- Marc Drezner
Fuquay Varina, NC
Today I heard a beeping and found it was the garage door battery. I called your company and a technician, Scotty Johnson, was here within a couple of hours. He was knowledgeable, professional, courteous and a pleasure to work with, and quickly installed a new battery. I have had the pleasure of working with your company in the past to replace the opening coil, and a door panel. It has always been a positive experience.
- Lois Mevs
Willow Spring, NC
Scotty was our tech and he was quick and honest with no trying to upsell. He was very professional and went over his entire inspection with me and all the cost options. He had everything he needed on the truck and was able to get our garage fixed ASAP.
- Michael Bagnasco
Cary, NC
Excellent visit. Scotty was here within 45 minutes. He quickly diagnosed the issue (garage door opener not working) and corrected the issues within 20 minutes. Great job and Scotty was personable and friendly.
- John Wright
Holly Springs, NC
I was very, very pleased with Scott my repair man! The door opens like it never had a problem And he answered all my questions! He was very courteous ! Ann Shirilla
- Ann Shirilla
Chapel Hill, NC
Scotty was an excellent repairman! God bless you Scotty!
- Karen Lewis
Durham, NC
Wonderful experience! Our tech, Scotty Johnson, did a great job on replacing our springs, cables and overall maintenance. From initial phone call to completed job within 2 hours, was professional and stress free. Many thanks and would definitely recommend.
- Rick Herr
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A
Durham, NC 27707
Scotty and Ricky were exceptionally friendly and professional in their efficient repair of the broken spring on my two-car garage door system. The repair process took approximately one hour. They were also courteous enough to provide comprehensive explanations and address all my question, including potential/future options for my garage door system. I highly recommend their services.
- Greg Ulmer