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Scotty Johnson
Average: 4.97 stars
Scotty Johnson's Bio:
Hello! I am Scotty Johnson, master technician. I have been in the garage door industry since 1988. My free time is spent with my family, or drag racing.
Chapel Hill, NC
Fuquay Varina, NC
Today I heard a beeping and found it was the garage door battery. I called your company and a technician, Scotty Johnson, was here within a couple of hours. He was knowledgeable, professional, courteous and a pleasure to work with, and quickly installed a new battery. I have had the pleasure of working with your company in the past to replace the opening coil, and a door panel. It has always been a positive experience.
- Lois Mevs
Willow Spring, NC
Scotty was our tech and he was quick and honest with no trying to upsell. He was very professional and went over his entire inspection with me and all the cost options. He had everything he needed on the truck and was able to get our garage fixed ASAP.
- Michael Bagnasco
Cary, NC
Excellent visit. Scotty was here within 45 minutes. He quickly diagnosed the issue (garage door opener not working) and corrected the issues within 20 minutes. Great job and Scotty was personable and friendly.
- John Wright
Holly Springs, NC
I was very, very pleased with Scott my repair man! The door opens like it never had a problem And he answered all my questions! He was very courteous ! Ann Shirilla
- Ann Shirilla
Chapel Hill, NC
Scotty was an excellent repairman! God bless you Scotty!
- Karen Lewis
Durham, NC
Wonderful experience! Our tech, Scotty Johnson, did a great job on replacing our springs, cables and overall maintenance. From initial phone call to completed job within 2 hours, was professional and stress free. Many thanks and would definitely recommend.
- Rick Herr
Durham, NC
First of all, most excellent response time - I called the office early in the AM - scheduled from 12 to 4. Service tech arrived later in the AM. Big thank you! Backed into the garage door, knocked 8 rollers out of the track. Mr Scotty Johnson showed up, looked at the door and determined that it was all good. Bing, bang, and a boom the double door was back on track and functioning perfectly. As an aside, the door popped one of the side finishing strips with the wind gaskets off - no sweat, Scotty stapled it back on - all's well with my door. Scotty recommended rollers with a longer shaft which will, hopefully extend the life of the door. Scotty called earlier than expected, which was a big plus. Courteous, and professional - a most awesome service representative of Precision Garage Door.
- Joseph Jarocki
Durham, NC
I was very happy with the quick service and repair. Scotty was prompt and pleasant.
- Joy S.
Raleigh, NC
Scotty and Saul were great! Very professional, knowledgeable, and made the entire process as easy as possible. 10/10 would recommend!
- Izabella Costello
Cary, NC
Always quick response , good knowledge of problems and timely repair of issues.
- Wilma Guy
Chapel Hill, NC
Just had Precision out to fix our garage door and Scotty (the technician) was professional, knowledgeable and courteous. The product he installed is working great - and he even programmed both remotes to work on both garages!
- Mary Beth Knelson
Durham, NC
Scotty Johnson was excellent! He answered all of my questions, explained my options and worked in a timely manner. I am very pleased with the results.
- Patricia Lasater
Raleigh, NC
Prompt courteous attention to detail always with a smile
- Sandra
Raleigh, NC
Scotty and Betty Lou did an excellent job. They diagnosed the problem and gave us several options. We will continue to use Precision in our future for our garage door repairs. Thank you!
- Michael Bielinski
Raleigh, NC
Great service, Scotty was able to come before the scheduled time, which was much appreciated. Did a good job fixing the door and explaining everything.
- Jim Underwood
Raleigh, NC
I've used Precision for all of my garage door issues in multiple homes. They've always done a great job. My recent experience was no exception. Scotty was courteous, thorough, and efficient. He fixed all of the issues with my door and it's working perfectly now. Top notch!
- Michael Pelz-sherman
Raleigh, NC
None of my garage door codes would work. Called Precision Garage and Scotty arrived the same day and immediately diagnosed the problem. The garage motor printed circuit board was bad. Scotty installed a new motor head containing the circuit board and I was good to go. In addition he also made sure MyQ remote system worked. I recommend Precision.
- Dennis Dallin
Durham, NC
I used Precision Garage Door Service after reading the reviews and watching the commercials. I used there service because my garage door stopped working and they had a technician out the next day. Scotty Johnson the technician diagnosed the problem and had the garage door opener fixed in under an hour. I would highly recommend anyone that has issues with their garage door or openers to use there service. Thanks again for an outstanding job.
- Charles Richardson
Rolesville, NC
Arrived on time. Found the problem with weak signal from remotes and replaced the door opener electronic board in less than 30 minutes. Professional, courteous and a pleasure to deal with. We've used Precision for over ten years and always appreciate good service. Highly recommended.
- BLH
Raleigh, NC
Service person quickly determined the problem and repaired it. He also explained what future problems might occur and what I should do about them. He was very customer oriented and I appreciate not being made to incur additional costs. Thanks.
- Malina Little
Chapel Hill, NC
Scottie did a great job for us. He is a very pleasant person and a pleasure to have around.
- Jim Harshaw
Youngsville, NC
Johnny was very knowledgeable and professional, courteous. He explained everything in detail and was easy to understand.
- Simon Stover
Chapel Hill, NC
Scotty and his associate... were professional, clearly knew what they were doing, pleasant to be around and deal with. What I have described here is not something I get to say often.
- Frank Woody
Durham, NC
Scotty and Garrett were quick and efficient. They explained my options and did not pressure me to take a more expensive option. They rate a 5 out of 5.
- Michael Miller
Chapel Hill, NC
Scott arrived at the agreed upon time and fixed the problem in at most two minutes. If this particular problem (Genie code needed to be reset after batteries were changed) arises again, as it unfortunately certainly will, I will know how to deal with it myself so I can avoid the exorbitant service charge. Scott was friendly, efficient and polite.
- Felix Bloch
Durham, NC
Your company was recommended to us by our cousin, Clyde Moore. We received same day service, from ‘Scotty’. He diagnosed our situation promptly. After the quote and ok to do the work, he worked very quickly and efficiently in completing the job.He was thorough in explaining any questions we had. We are thrilled to have car openings features, quiet opening and closing garage door plus new key pad access for the house. Thank you Scotty for a job well done!
- Sally Fields
Durham, NC
I was very pleased with the level on professionalism, knowledge, and customer service exhibited by Scotty Johnson. Unfortunately, our 21 year old garage door opener had failed completely and could not be repaired. Scotty was thorough in explaining options and helping me make informed decisions on replacements. He went out ofhis way to provide the best prices available and getting the new assemblies ordered. And kudos to Precision in that the new door is scheduled for installation just 2 work days later.
- Jane Seeley
Raleigh, NC
Excellent job. Fast, courteous, and a good working knowledge of the repair necessary to address and fix the issue. Well pleased. Fairly priced also.
- Donald Holland
Cary, NC
Scotty was great and did not pressure me on any repairs beyond what was needed.
- Elizabeth Scott
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A
Durham, NC 27707
Excellent service!! Arrived on time, learned quickly the problem and provided a cure. Taught how to handle such a problem personally should it occur again.
- Marc Drezner