4.9 1 2 3 4 5 11,007 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 211

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is widely praised across the Triangle for fast response, professional technicians, and dependable garage door repairs and installations. Customers frequently mention same-day or next-day scheduling, clear explanations of repair options, and work that leaves doors running smoother, quieter, and more reliably. The strongest recurring sentiment is that the company is knowledgeable, courteous, and easy to work with, with many reviewers saying they would use Precision again and recommend it to others.

What Customers in Your Area Mention Most

Responsiveness (207) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage doors need urgent help. Professionalism (198) Reviewers consistently describe the technicians and office staff as professional, courteous, polite, and respectful throughout the service experience. Expertise (184) Customers frequently note that technicians are knowledgeable, thorough, and able to diagnose problems clearly while explaining what is needed in understandable terms. Communication (166) Many reviews highlight clear explanations, arrival updates, option breakdowns, and follow-through that help customers understand the work being done. Speed (152) Customers often mention that repairs and installations are completed quickly, sometimes within an hour or the same day. Workmanship (150) Reviewers praise the quality of the repair and installation work, often saying doors, openers, springs, and related parts were fixed correctly and working better than before. Friendliness (145) Technicians are often described as friendly, pleasant, personable, and easy to talk to, which contributes to a strong service experience. Booking Experience (92) Customers appreciate the easy online booking process and the ability to schedule service conveniently, including after-hours or weekend requests. Trustworthiness (88) Reviews regularly mention honesty, no-pressure recommendations, and transparent options that make customers feel confident in the company’s advice.

Recent Reviews from Raleigh

Phyllis Russ

Google 1 2 3 4 5

Michael Ottosen came out to our home here yesterday to install a new motor and spring/coils... Given that our unit was 30 years old we were happy to get the work done. He was so quick and thorough and explained everything very satisfactory.. We give him a thumbs up and would recommend this company very highly. Thank you all again. Phyllis & David Russ Hillsborough, NC 27278

Response from Ashley Gammon, General Manager Business Owner

Awesome to hear that Michael got you taken care of. Thanks for the review.

Service: General repairs & installation

Jennifer Marcom

Google 1 2 3 4 5
Wendell, NC 01/13/2024

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a review. Thank you.

Service: General repairs & installation

Mike Carter

Google 1 2 3 4 5
01/12/2024

the installation was quick and great quality. The installers were professional and personable. It was a positive experience.

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a review, glad to hear our door team got you taken care of.

Service: General repairs & installation

Pam

Google 1 2 3 4 5
01/12/2024

Our first time using this company, but it won’t be our last. The appointment process was easy, the technician, Mike, was prompt, friendly, and knowledgeable, and we were very happy with the way the work was completed. Great service all around!

Response from Ashley Gammon, General Manager Business Owner

We can’t thank you enough for the kind words about Michael. Your review means a lot to us and lets us know we’re on the right track.

Service: General repairs & installation

Terry Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank you for the quick response. Andy was here about an hour after I called, and had it diagnosed and fixed a half hour later. Thanks for the quick work.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Lynne Ibarguen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 01/12/2024

Richard was great and did a fantastic job! Thanks.

Service: Garage Door Repair

Product: Springs

Alex Glenn

Google 1 2 3 4 5
Apex, NC 01/12/2024

I called Precision Garage Door of Holly Springs after another company bailed on me last minute. Not only was the service fee $20 cheaper than the other company but they also gave me a quick response scheduling an appointment within 2 hours of my call on the same day. Scotty Johnson showed up and did a fantastic job getting the broken spring fixed in my garage. Not only was he right on time he was extremely knowledgeable and professional. He took the time to explain to me the different parts of the garage door mechanism and even helped rewire my garage sensors. Scotty was very personable and out of all the repairs and things I have had done over the years this one was the best all around, thanks for your help buddy!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review, we really appreciate the time you took to write such a detailed review. Thanks Alex!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Hayley Dana

Google 1 2 3 4 5

I really enjoyed having Thomas come out and look at my door. He was very informative on the issue, how to take care of my door, and worked well with my budget. I’d recommend him to anyone!

Response from Ashley Gammon, General Manager Business Owner

We are glad to hear you had a positive experience with Thomas. Thank you for the review.

Service: General repairs & installation

Brenda Sedberry

Google 1 2 3 4 5
01/11/2024

My replacement door looks great. I love being able to open/close it remotely with the app. He even programmed my car to operate it.

Response from Ashley Gammon, General Manager Business Owner

Thank you Brenda for the review. I'm glad our door team met your expectations.

Service: General repairs & installation

Jadie Baldwin-Hamm

Google 1 2 3 4 5
01/11/2024

Michael did a great job diagnosing and giving options for our repair. We appreciate how quickly he got things fixed and back in order!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with Michael.

Service: General repairs & installation

Sharon Oast

Google 1 2 3 4 5
Apex, NC 01/11/2024

I had a garage door emergency repair need quite a few years ago in another house, another city and Precision was the ONLY company who was able to fix it that same day. So when I needed an old door replaced in another house/city, I called them for a quote. Their professionalism, taking time to educate me on the products available, and the follow through made Precision my choice for replacing a very old garage door. The price was a little higher than another local company, though not significantly, and my Dad always said "you get what you pay for". I am very pleased with Precision and am happy I chose this company and would do so again!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our new door division.

Service: General repairs & installation

Ian Dickerson

Google 1 2 3 4 5
01/11/2024

From the consultative sales through installation - Percision Garage Door were top notch professionals. Highly reccommend.

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience. Thanks for sharing.

Service: General repairs & installation

Jan

Google 1 2 3 4 5
01/11/2024

Thomas Botts came out after hours to provide service and found several items that needed to be addressed and took care of them for me. Thanks Thomas!

Response from Ashley Gammon, General Manager Business Owner

Thanks for the review Jan. Glad to hear that Thomas was able to get you taken care of.

Service: General repairs & installation

Eddie Ellerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Quick response and reliable have used multiple times

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Rita Atkins

Google 1 2 3 4 5
01/11/2024

Very efficient! Was able to arrive earlier than scheduled time, solved problem, and graciously answered all questions.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Service: General repairs & installation

Scott Douglass

Google 1 2 3 4 5
01/11/2024

Mike was great. Appreciated his skills and attitude.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the review it is much appreciated.

Service: General repairs & installation

Scott Douglass

Google 1 2 3 4 5
01/11/2024

Knowledgeable and considerate. Job well done.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Service: General repairs & installation

David Haeussler

Google 1 2 3 4 5
Raleigh, NC 01/10/2024

Scotty did a great job, will call Precision again when I need garage door help

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision to take care of your door needs. Your support is valued, and we appreciate you being our customer!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Amy Dren

Google 1 2 3 4 5
01/10/2024

We have used Precision for several years and are always very satisfied with the service and their technicians. This last visit, Chris C was our technician and was efficient, pleasant and represented the company well.

Response from Ashley Gammon, General Manager Business Owner

Thanks for being a repeat customer we appreciate the kind words and the 5 star review.

Service: General repairs & installation

Clay Jones

Google 1 2 3 4 5
Cary, NC 01/09/2024

Justin is great and honest. He came to my house very quickly. My car was stuck in the garage and couldn't lift a 16' garage door with a broken coil Spring. He had the part and did other to make my door run very smooth.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you leaving us a review. Thanks Clay.

Service: General repairs & installation

jack snead

Google 1 2 3 4 5
Cary, NC 01/09/2024

Chris C arrived at his scheduled time. He explained what repairs were needed. He installed a new motor and rollers in a little over an hour. He even helped me set up an app on my phone dealing with my new garage door opener. He did a wonderful job for us. I would certainly recommend Precision to everyone. Jack Snead

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback, Jack. We're glad Chris provided timely and thorough service, and that you found the app setup helpful. Your recommendation means a lot to us!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

FA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 01/09/2024

Greg Gray came out on short notice during a thunderstorm , determined what the issues were and fixed our garage door. He was very professional, courteous and provided superb customer service. I highly recommend him! We are quite pleased with his service. Thank you Greg!

Tim McRae

Technician: Tim McRae

Service: Garage Door Repair

Ian Peters

Google 1 2 3 4 5
01/09/2024

Jon H was very attentive, personable and knowledgeable on the subject, fixed all our garage door problems!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your time.

Service: General repairs & installation

Holly Eva

Google 1 2 3 4 5
01/09/2024

Thomas was wonderful and the job is perfect! Will definitely call again and will refer to my neighbors. Thank you so much!!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5 star rating for Thomas - it's much appreciated

Service: General repairs & installation

Beth Compton

Google 1 2 3 4 5
01/08/2024

Fantastic same day service by Michael Ottosen! Highly recommend!!

Response from Ashley Gammon, General Manager Business Owner

We truly appreciate you taking the time to leave us a review.

Service: General repairs & installation

Rodney Barr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 01/08/2024

Excellent service he is very thorough and knowledgeable I will highly recommend your company to all of my friends and family

Service: Garage Door Repair

Product: Springs

Amber Jaggars

Google 1 2 3 4 5
Raleigh, NC 01/08/2024

Great service with quick response and resolution, thanks Michael Ottosen and Precision for helping us out.

Response from Ashley Gammon, General Manager Business Owner

Glad to hear that Michael provide you with 5 star service. We appreciate the review.

Service: General repairs & installation

Steve Garry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. Spring broke Saturday morning. Everything was fixed by 3pm

Service: Broken Garage Door Spring Repair

Product: Springs

Linda Trail

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
01/08/2024

I am very pleased with the outcome of the job done. All expectations were met and then some. Some additional features I did not have before makes things so simple. The technician was friendly and professional, explained everything so well. I will definitely use Precision again if needed. They are top notch. Linda T.

Service: Garage Door Opener Repair

Frederick Plenge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 01/08/2024

Serviceman was sharp, resolved electronic issue quick.????

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Ready to Experience 5-Star Service?

Join your Raleigh neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
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Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502