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about Precision Garage Door
Precision Garage Door of Raleighhas received 1915 reviews, averaging 4.89 Stars:
Wake Forest, NC
Chapel Hill, NC
Evan was very helpful walking us through our options for repairing our garage door. We are happy with the repairs.
- Mary Jordan
Cary, NC
The response time was incredible! My technician Chris C was helpful and explained the issues very well. He completed the work on time and was very professional. I would recommend Precision to neighbors and friends.
- Brenna Breeden
Raleigh, NC
Extremely knowledgeable, professional, and thorough. We highly recommend Precision!!
- John Cash
Durham, NC
Second time reaching out and they have been responsive and professional. Tim McRae came out during the schedule time and and provided recommend service that was needed and provide knowledge on how to maintain my garage door.
- Kenneth Howard jr
Clayton, NC
Prompt and exceptional same day service by Trevor! Highly recommend him. Courteous and thorough. Thank you.
- Jared Sargent
Product:
Durham, NC
Used company in the past and was impressed by the professional work and professionalism attitude by the technician . Could not ask for better service !!
- Eb Roberts
Clayton, NC
Very nice installation and very knowledgeable team…… I would give them 10 stars if I could
- Billy Kornegay
Raleigh, NC
We have always used Precision. They did another excellent job.Brandon Mills was superb.On time,very professional,and promptly took care of the problem.Very pleased with the service.
- Beth Board
Raleigh, NC
Did work on a timely manner.
- William Fields
Product:
Cary, NC
Was told on the phone that a Torsion spring repair would be between $150-$300 all in, but they couldn’t quote the exact price until tech shows up. Oh, and the tech costs $75 to show up, but we credit you if you use us. Classic sunk cost fallacy here. Tech shows up and says the part costs $330. Just wasted $75 for a visit.
- Joe Gatt
We are sorry you felt you had a bad experience as we strive to provide 5 star level service to everyone. All calls that come in are recorded to help if there is a communication breakdown during the scheduling and quoting process. After listening to the call, the young lady quoted the service call of $75 that was waived with repair on multiple occasions as that was a specific question you had about the charge. You also asked about pricing which you were given a range which the technicians quote also matched. We are sorry you're unhappy, but the information you were given on what to expect when the technician came out to your home was correct. Please let us know if you have any other questions.
Rocky Mount, NC
I was amazed to get same day service after contacting them!! Evan Koppel, the technician evaluated the door condition and gave me three options. We chose the most extensive fix and wow. He fixed the problems quickly and with great care. Works great now. Not many contractors this good! Thanks!
- Scott Hartness
Very knowledgeable and friendly
- Ned Smith
Angier, NC
Very satisfied with installation and courtesy of young man
- Rethea
Raleigh, NC
Tim was professional, knowledgeable and expeditious. As I told him, he lets no grass grow under his feet. Very personable and a likable disposition. No negatives for this exemplary young man.
- Jeff Burrell
Clayton, NC
I was very happy with the sales process, being kept informed of the installation date and the installation itself. All went smoothly. The door looks great, no issues and the price was reasonable. I would definitely recommend Precision to others.
- STEPHEN KRAUS
Fuquay Varina, NC
Heard good things from others. Chris was so Professional and explained everything so well.
- Frank Mocnik
Raleigh, NC
Andy cane on time Explain us everything in a nice way that we could understand have a smiley face
- Rosita Banares
Cary, NC
Great service person. Knowledgeable
- Pat Pruitt
Holly Springs, NC
After calling the install vendor and another company that was also listed on the garage door I was unable to get a service person until Monday or Tuesday. I finally called a friend about 3:50 and they recommended Precision and their service is spectacular! I went to the website and actually used the “chat” feature and understandably the first available appointment was not until Monday morning. I explained the situation of how my husband was headed out for an appointment, pushed the garage door button and the spring broke and the garage door is so heavy we couldn’t get the cars out and our garage door is one of those doors that weighs so much you really can’t use a release button and just push it up. The “chat” then told me about the emergency option and fee and how they could have someone out between 6-10 pm. Evan from Prevision called me about 5:15 said he would be at the house in 25 minutes and he arrived before 6! He was compassionate, asked questions, and was so good at informing me of my options in getting the door repaired. Evan said the repair time would be about an hour. Evan finished within the hour, explained my warranty, shared my statement, I paid and he shared his business card, a sticker for Prevision (of course we put it on the garage door and removed the other stickers)and headed out! Thank you Evan! You made a not so happy experience much easier to handle with your excellent service skills. ~Jackie
- Jacqueline Stanton
Durham, NC
Cannot say enough good things about Precision Door: tech (Richard) was personable, professional, knowledgeable, etc, etc. He looked at the problem, gave us a quote and repaired our door in a very timely fashion. If ever I need any more garage door repair I shall definitely call Precision.
- John Hoagland
Durham, NC
Mr. Scott Johnson was very knowledgeable and courteous. I was happy with my decision to choose Precision for service. I will recommend to family and friends.
- Clive Walcott
Raleigh, NC
Andy did a great efficient job
- Joe Ruggieri
Fuquay Varina, NC
Knowledgeable, friendly and fast
- Mark Goglio
Durham, NC
Precision sent Scotty Johnson to replace an 18-year-old garage door opener. He was prompt, knowledgeable, professional and courteous. If I have any garage door issues in the future, I will definitely call Precision and request Scotty.
- S J Peterson
Clayton, NC
Very satisfied with our garage doors. We got three estimates and Precision estimator John was very thorough and honest with us. The service crew arrived on time, went right to work, and did a very professional job. I do highly recommend the Raleigh area Precision Door Triangle garage door replacement crew.
- Rose Hammond
Raleigh, NC
Tyler was wonderful. He know what he was doing and talking about; the garage fully functional quickly and was able to explain the issue without using technical terms. THANK YOU, Tyler!
- Farra Khan
Service Provided:
Product:
Technician: Andy Maynard
Louisburg, NC
Greg did a wonderful job for us. Very courteous and professional. Thank you.
- Chris Jamgochian
Fuquay Varina, NC
Chris was professional, informative and customer focused. He did a great job and is an excellent representative of the company.
- Dana Lewis
Service Provided:
Product:
Technician: Chris Colucci
Clayton, NC
Great service
- Robert Wynns
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Brandon mills was excellent, came quickly thank you!
- Kristin Alexander