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about Precision Garage Door
Precision Garage Door of Raleighhas received 1872 reviews, averaging 4.89 Stars:
Raleigh, NC
Morrisville, NC
Good reviews from other customers. Very responsive.
- Kim Charron
Product:
Apex, NC
Excellent timely and efficient. Brandon Mills was my technician.
- Katrina Arangala
Product:
Fuquay Varina, NC
Great experience from start to finish. John Lefevre’s initial consult was thorough, professional, and without pressure. The installers, Jaxon and Brian, impressed with their friendly, efficient and expert assembly and worked seamlessly as a team. Everyone on the phone was friendly and follow up’s were timely. We did shop two other companies: PrecisionDoor provided us a high-quality product at the most competitive price. Overall, they exceeded our expectations. “Precision” is their name … precision is their game
- Mike Mitchell
Durham, NC
Evan did a great job fixing our spring.
- John Riester
Cary, NC
They stood behind their Warrenty and made necessary repairs in a timely manner.
- Nancy Cinoman
Wake Forest, NC
Fantastic service from Precision Door as usual! Thank you also for the same day service!
- Tad Danley
Youngsville, NC
Greg was great. Convinced me getting a new complete door was the right option for us without any hassle.
- Toby Edwards
Wilson, NC
I am absolutely impressed with the quick response of Precision. Brandon was very patience with me as I asked a thousand questions about the service that was needed to get my garage door back working properly. Brandon was definitely the answer to my prayers today! #pleasedcustomer
- Vercilya Taylor
Product:
Raleigh, NC
Quick and professional friendly services.
- Perry Grady
Raleigh, NC
Outstanding service! Quick, efficient, polite, knowledgeable
- David Messerly
Nashville, NC
Did an awesome job
- Angie Jeffreys
Cary, NC
Evan did a great job fixing the garage door!
- Carlos Lopez
Craftmanship was excellent. Work was done in a timely manner. The technician was knowledgeable and extremely courteous. Would recommend your company to anyone. I'm very pleased with the outcome.
- Eleanor Green
Holly Springs, NC
Great response and service.
- Charles Bernard
Fuquay Varina, NC
We are thrilled with our new garage door opener! Brandon Mills was our technician and he was polite, knowledgeable, and great to work with. He was very patient when showing us how everything worked and was very thorough when giving us all of our options in choosing a new system. Thank you Brandon and Precision Door of Holly Springs!
- Jill Pobanz
Product:
Raleigh, NC
I highly recommend this company! They are extremely professional and very proficient. The men that came to work on the garage door and motor were Ted and Josh and they were FANTASTIC! Our garage door and motor needed to be replaced and the new door and motor weren’t going to be delivered until next month but everything arrived quicker than the estimated time frame by several weeks! We are very satisfied with the company and how the entire process went.
- Lori
Cary, NC
Jaxon and Johnathan did a great job installing our new garage door. They arrived promptly and worked quickly to get the job done in a timely manner. Jaxon answered all our questions about the new equipment installed and was happy to show us how some of the equipment worked. We were very pleased with the over-all experience and especially the timely response from customer service when ever we called with questions or concerns. We would certainly recommend Precision to others for garage door needs.
- Joe Ghiold
Holly Springs, NC
Jon was prompt, friendly and did a great job diagnosing our issue quickly!
- Gannon Karmire
Sanford, NC
I was very pleased with the service repair on my garage door. The service technician was very professional and polite. I highly recommend this company
- Bernie Davis
Cary, NC
Andy Maynard was the technician that serviced my garage door. Not only was Mr. Maynard courteous, professional and prompt, but he answered any questions or concerns I had. Highly recommend.
- Richard Makowski
Wake Forest, NC
Fast Service.
- Jessica Fitzpatrick
Clayton, NC
The service was great. In less than 24 hours of my call to précision they had replaced my motor and rail. Tim McRae was very knowledgeable of the system and explained everything he did to me. Thank you for your great service.
- Keith Nicholson
Raleigh, NC
Please give me a call at your earliest convenience, thanks Brian Queen
- Brian Queen
A call was returned within 3 hours of the initial phone request made prior to this review. Issues were addressed by the location manager. Thank you for your business and please let us know if we can assist you with anything else.
Apex, NC
Excellent service from initial phone call to the tech finishing all required repairs to complete the job! Quick and easy ….. courteous and knowledgeable people ….. a seamless experience happening the way it should ….. 5 STARS for Precision!
- Gene Karcher
Product:
Fuquay Varina, NC
Jaxon & Johnathan were the best! Great work and very friendly. The job was done and area cleaned up quickly! Enjoyed their “visit”!
- Peggy Reinders
Angier, NC
Exceptional sales and installation of our garage door from beginning to end! What a satisfying experience with a team of professionals! Highly recommended!
- Mike Jones
Youngsville, NC
Great Job…..nice guy…
- Rich Millward
Product:
Morrisville, NC
I think i passed because the technician first said there is nothing he could do in the moment. He offered me a package of $1100 to which i said i would think about it and then he asked me if price was my concern. I said yes. He went back to his car and after a few minutes he came back with a proposal to do another tuning to the trolley and reprogramming the door. He quoted $150 for just that. I told him that I don’t want to move forward. He used a green can of lubricant which said do not use on garage tracks but he did use it on the tracks. The only reason i found out about this fine print because i took a picture of the container. I am sorry but I can’t recommend to anyone.
- Satnam Pat
Hello Mr. Patel, we appreciate you taking the time to write a review concerning your experience, but we feel we must clarify a few items. You asked us to come out and address some loud noises your door was making and take a look at it to see what it would take to fix it. You have a heavy and out of balance door, and you have what is called a TMS tube which everything is built onto an assembly which is commonly used in new construction builds (springs, tube, cable drums are all built into this one assembly), therefore the only thing we can offer is to do a total rebuild as the tms system does not have replaceable individual parts like the system we would of installed for you. Also the parts we use are long life/high cycle and are designed to last 3 or 4 times as long as the standard builder grade parts that come with the manufacturer's doors. Your other issue you have is your garage door opener. The limits are set to start/stop at a certain point and they are going beyond those points causing the opener rail to push or pull on the door too far in the open and closed position which can damage door panels, the opener rail, and the chain to slack on the rail. The $150 quote was to reset all the settings in hopes that would fix it, lube, and do maintenance on the opener in an attempt to keep you from needing to replace it down the road and get it working properly for the time being. Regarding the lube, he did spray down all your parts including the rollers since they do not have a sealed bearing assembly. He sprayed the back of the rollers and not the entire track, but despite what the can of spray says, there is no harm in lube ending up on the track where the rollers travel. Please feel free to reach out should you have any other questions or need us in the future.
Our installer was quite knowledgeable and personable. He finished the job in record time and talked to us about the mechanics of the garage door. He made it very interesting and we could tell that he loves his work.
- Holly Martin
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Greg did a great job in diagnosing and resolving the problem. Scheduling was fast and responsive
- John Herron