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about Precision Garage Door
Precision Garage Door of Raleighhas received 1634 reviews, averaging 4.89 Stars:
Knightdale, NC
Cary, NC
The technician is very knowledgeable.
- Patricia Haun
Fuquay Varina, NC
Great job came out late into the night to fix greg was so nice
- Gary Harris
Holly Springs, NC
Very responsive…Came out the next day.
- Adam Lowe
Durham, NC
The agent was friendly and on-time. He quickly realized the issue with my wall mount garage door, which made for and easy service call.
- Latonya Smith
Clayton, NC
Richard McCann was very polite, knowledgeable of his work and performed the job in a timely manner. Great job! I highly recommend Richard and will request his service if needed in the future.
- Deborah Davis
Holly Springs, NC
This company was able to fix our garage door opener quickly and Richard provided excellent customer service. He was efficient, honest, and patient. We will use this company again when we need garage door service.
- Lisa Littleton
Raleigh, NC
Scotty was amazing
- Stephen Snyderman
Morrisville, NC
I scheduled technician for my garage door opener motor setting. Since I played with it earlier because door keep on opening itself and sometime just not get full close.He came and look at my garage door and told me to change its spring. Although spring was not broken or it might need some basic service. He told me to change spring that will cost $1300. I asked him first please look for motor setting since spring was not broken. But he refused to touch the motor. He played smart for half an hour. He told me, he will do it for me for $1000. I said still it is too much. I have to pay him $75 for nothing. Next day I called other garage door company. Other company told me spring is ok. If I still need to change it. He gonna charge $550 for the same spring that precision door technician was offering with out taking any money for estimate. I am very disappointed with the precision company, looks like scammer. WITH this review I ask you guys to return my $75. I will never recommend this company. Thanks
- Pawan Deo
,
Great response time,quality service
- Ronald Petty
Fuquay Varina, NC
Great experience. We have used Precision several times in the past and will continue to do so. The technicians are polite and knowledgeable and help us handle our issues in the most cost effective manner. Highly recommend.
- Jodi Marshall
Durham, NC
Good quick service and friendly. I thought $200 to replace and program a key pad was a bit much. I'd still recommend them.
- Rodney Robinson
Product:
Raleigh, NC
Scotty was very professional and courteous.
- Donald Fontes
Raleigh, NC
Great service and very professional.
- Teresa Zillmann
Raleigh, NC
Scotty diagnosed the problem immediately and fixed the door. He arrived ahead of schedule, did a great job and was professional. I will use Precision any time I have a problem with my garage doors. Thank you.
- Pam Cavin
Apex, NC
I want to thank you for sending such a capable and knowledgeable technician, Richard McCann. He was prompt, skillful and offered a solution to the very shoddy work and materials provided by Pulte Homes showed us this issues and clearly explained the solution while offering us options based on cost. The rollers were slacked and ground down due to the door being improperly balanced, the springs were undersized and overwound, and the wheels were too small and made of cheap plastic (they wouldn't stay in the track). We now have a re-worked system that should last for years. We will certainly recommend Precision to our neighbors who undoubtedly will be experiencing similar issues as they had the same shoddy builder. Thank you, Richard and Precision.
- Heather Lee Whipple
Wake Forest, NC
Scotty Johnson did an awesome job repairing our garage door today! Thank you Scotty for the superb service. Our garage door has never worked better and is also smooth and quiet!
- Tad Danley
Wake Forest, NC
I was very lucky to have picked your company. It was just by chance that I saw your ad. Paul was excellent. Took time to explain everything to me. Very thorough and very courteous. He got to the work quickly. Did a great review of what work he did and I actually understood everything. Thank you! Maryanne
- Marianne Camesano
Cary, NC
Great experience - very professional and prompt from start to finish and answered all my questions- I will call again next time I need help and encourage others to do so also.
- Brian Thorpe
Morrisville, NC
Professional, knowledgeable and fast. Excellent results. Highly recommend.
- Ted Matwijec
Raleigh, NC
Thankful for precision garage door service for their timely appointment And their staff member Richard McCann who explained everything to me about the problem I had and what should be done I also really appreciated the fact that he took his time to make sure that everything was functioning and working properly as it should and his cleanup ethics great friendly great personality I would highly recommend precision garage doors repairs as well as their staff member Richard to anyone who had a issue with their garage door great company as well as their staff member thank you
- Melody Cross
Durham, NC
We called Precision late in afternoon, when we could not open garage door. Technician, Richard, arrived by 6pm, quickly diagnosed problem, checked rest of garage door mechanics, and fixed the problem. Richard was very professional, knowledgeable and explained things very well. We were very pleased with the timeliness & quality of service
- Mike and cathy Halloran
Durham, NC
Greg did a great job doing an emergency fix on my garage door later in the evening. The door was VERY broken (much of it made worse by me trying to fix it myself) and I have no idea how he got it working again. He was also very friendly and easy to work with.
- Eric K
Raleigh, NC
Scotty replaced the load bearing rollers and sprayed lubricant on the rollers and hinges. The door was never this quiet when it was brand new. ???????? Thanks Scotty
- Ross Mclarnon
Holly Springs, NC
Andy was excellent. Gave a clear explanation of problem. Did not pressure us into doing it. * noted that the springs are weak and its just a matter of time. Did a little magic and no more noises for now. I believe we got service within a day, which is absolutely incredible these days. Will continue to use precision and recommend to all.
- Frank Falacara
Moncure, NC
I picked you because someone answered the phone. I knew the problem. Mike Grove was awesome and personable. Felt like an old friend. He did a lot of extra special attention and solved our problem beyond expectations.
- Steve Adams
Fuquay Varina, NC
Mike did a very nice job, thank you.
- Brian Davis
Product:
Raleigh, NC
Excellent service, Greg is very knowledgable and explained everything to me in detail and what my options were. I will certainly recommend your company.Good service.
- Ann Amorossi
Raleigh, NC
Paul was outstanding. Totally professional, efficient and very personal. A real asset for your company. I will be a referral source. Thank you. Dr. Michael Sharrock
- Michael Sharrock
Product:
Wake Forest, NC
Greg was on time and very courteous. Spent time discussing what was wrong and the options . Did not push anything , just informed us . Thank you . Will definitely keep using Precision Door .
- Diane Osborne
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I’m not happy at all. I called Precision thinking I would pay the $75 trip charge and would get my garage door motor fixed, but was told it would cost me $149 to put in a new circuit board because I had already ordered it straight from Liftmaster and their were no guarantees it would work. They said I could pay $600+ for a new garage door motor with a 4 year guarantee, so I just paid the $75 trip charge and did it myself. The commercial for Precision looks grea and professional, but I wasn’t impressed with the customer service I received.
- Robert Herbert