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about Precision Garage Door
Precision Garage Door of Raleighhas received 1915 reviews, averaging 4.89 Stars:
Cary, NC
Holly Springs, NC
Jon was prompt, friendly and did a great job diagnosing our issue quickly!
- Gannon Karmire
Sanford, NC
I was very pleased with the service repair on my garage door. The service technician was very professional and polite. I highly recommend this company
- Bernie Davis
Cary, NC
Andy Maynard was the technician that serviced my garage door. Not only was Mr. Maynard courteous, professional and prompt, but he answered any questions or concerns I had. Highly recommend.
- Richard Makowski
Wake Forest, NC
Fast Service.
- Jessica Fitzpatrick
Clayton, NC
The service was great. In less than 24 hours of my call to précision they had replaced my motor and rail. Tim McRae was very knowledgeable of the system and explained everything he did to me. Thank you for your great service.
- Keith Nicholson
Raleigh, NC
Please give me a call at your earliest convenience, thanks Brian Queen
- Brian Queen
A call was returned within 3 hours of the initial phone request made prior to this review. Issues were addressed by the location manager. Thank you for your business and please let us know if we can assist you with anything else.
Apex, NC
Excellent service from initial phone call to the tech finishing all required repairs to complete the job! Quick and easy ….. courteous and knowledgeable people ….. a seamless experience happening the way it should ….. 5 STARS for Precision!
- Gene Karcher
Product:
Fuquay Varina, NC
Jaxon & Johnathan were the best! Great work and very friendly. The job was done and area cleaned up quickly! Enjoyed their “visit”!
- Peggy Reinders
Angier, NC
Exceptional sales and installation of our garage door from beginning to end! What a satisfying experience with a team of professionals! Highly recommended!
- Mike Jones
Youngsville, NC
Great Job…..nice guy…
- Rich Millward
Product:
Morrisville, NC
I think i passed because the technician first said there is nothing he could do in the moment. He offered me a package of $1100 to which i said i would think about it and then he asked me if price was my concern. I said yes. He went back to his car and after a few minutes he came back with a proposal to do another tuning to the trolley and reprogramming the door. He quoted $150 for just that. I told him that I don’t want to move forward. He used a green can of lubricant which said do not use on garage tracks but he did use it on the tracks. The only reason i found out about this fine print because i took a picture of the container. I am sorry but I can’t recommend to anyone.
- Satnam Pat
Hello Mr. Patel, we appreciate you taking the time to write a review concerning your experience, but we feel we must clarify a few items. You asked us to come out and address some loud noises your door was making and take a look at it to see what it would take to fix it. You have a heavy and out of balance door, and you have what is called a TMS tube which everything is built onto an assembly which is commonly used in new construction builds (springs, tube, cable drums are all built into this one assembly), therefore the only thing we can offer is to do a total rebuild as the tms system does not have replaceable individual parts like the system we would of installed for you. Also the parts we use are long life/high cycle and are designed to last 3 or 4 times as long as the standard builder grade parts that come with the manufacturer's doors. Your other issue you have is your garage door opener. The limits are set to start/stop at a certain point and they are going beyond those points causing the opener rail to push or pull on the door too far in the open and closed position which can damage door panels, the opener rail, and the chain to slack on the rail. The $150 quote was to reset all the settings in hopes that would fix it, lube, and do maintenance on the opener in an attempt to keep you from needing to replace it down the road and get it working properly for the time being. Regarding the lube, he did spray down all your parts including the rollers since they do not have a sealed bearing assembly. He sprayed the back of the rollers and not the entire track, but despite what the can of spray says, there is no harm in lube ending up on the track where the rollers travel. Please feel free to reach out should you have any other questions or need us in the future.
Our installer was quite knowledgeable and personable. He finished the job in record time and talked to us about the mechanics of the garage door. He made it very interesting and we could tell that he loves his work.
- Holly Martin
Raleigh, NC
Great service! Fast and very professional
- Suzanne Comstock
Cary, NC
Great experience. Scott was very patient and knowledgeable. Appreciate coming out on a Saturday and replacing door. Would recommend. Scott and Precision Door for new and repair of garage door operators. *****
- David S.
Wake Forest, NC
Scotty converted my springs to a stronger and more modern system. He was extremely knowledgeable, professional, and very cordial. He is a real asset to your company.
- Randy Cobb
Raleigh, NC
Richard did an excellent job and would recommend to everyone in my Hawthorne neighborhood. Employers need more tradesmen like Richard. Thanks Sean
- Sean Irwin
Chapel Hill, NC
Liked working with Precision. My interactions over the phone and face to face were pleasant and professional. My garage door issue was diagnosed, explained and successfully addressed.
- Pat
Firstly they were able ti make it the same day and arrived early. Secondly Richard was awesome; friendly, good convo and explained what could be done: lastly, he could have tried to rip me off; but he didnt. He did the maintenance on it but the cost wasnt insane. Even the girl who scheduled me was amazing!! I will be calling them again!!
- Valerie Thorpe
Chapel Hill, NC
Fast and friendly service. Explained all the repair options and very engaging. Brandon Mills did a fantastic job.
- Paul Jalazo
Willow Spring, NC
A neighbor recommended you guys. Same day service was key! Andy was my service technician. He was great. Friendly and knowledgeable!
- Debbie Gilliam
Raleigh, NC
I called for a damaged door and their response was swift. Brandon came out and with ten years experience he made very short work of the repair. The door now works flawlessly and runs smoother and quieter than when new. I recommend precision door service to everyone for your garage door needs. You won’t regret it! Thank you Precision Door!
- Yvette Tarsitano
Product:
Wake Forest, NC
Brandon Mills was very professional technician. Explaining what service was needed & finished in a timely manor. I would recommend him for services.
- Janel Fromme
Product:
Called for a quote on new doors at 10:00am rep came. 12:30 New doors install scheduled next day!
- Tommy Evans
Product:
Wilson, NC
Bandon was very courteous and efficient. He always gave great advice going forward.
- Garfield Brown
Raleigh, NC
On time very polite, great job !
- Rodney & ann Smith
Hillsborough, NC
Brandon did a great job. Professional and Honest
- Ryan Bumpass
Product:
Durham, NC
Excellent job! Charlie and Teddy I don’t have enough words to express my joy Also,Matt your advice and help priceless.Thank you so much
- Barbara
Apex, NC
Evan was very professional and knowledgeable. He explained the issues of what caused the failure of my garage assembly and parts that needed to be replaced. He obviously knows his stuff! Would definitely recommend him to family and friends.
- Kenny Wolly
Apex, NC
Evan did an excellent job. My garage is up and running!
- Angela Washington
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Jaxon and Johnathan did a great job installing our new garage door. They arrived promptly and worked quickly to get the job done in a timely manner. Jaxon answered all our questions about the new equipment installed and was happy to show us how some of the equipment worked. We were very pleased with the over-all experience and especially the timely response from customer service when ever we called with questions or concerns. We would certainly recommend Precision to others for garage door needs.
- Joe Ghiold