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about Precision Garage Door
Precision Garage Door of Raleighhas received 2238 reviews, averaging 4.90 Stars:
Raleigh, NC
Apex, NC
Earlier repairs from 2012 and they were excellent. Decided to use them again and was pleased. Trevor explained my options and was detailed in what to expect.
- Ann Young
Durham, NC
Terrific service
- Steven Cutler
Had a old screw drive opener break. Called them up, and had an appointment same day. Tech called me and said we can fix that,but the opener is so old that it's just a matter of a short time before something else beaks on it. So bit the bullet and got two new belt drive units. Very happy with them, SOOOOO much quieter than the units they replaced. Would definitely recommend to others both the openers and Precision.
- Jason Pickard
Cary, NC
Excellent customer service!!! My garage door broke late on a Friday afternoon. I was able to schedule an appointment for Saturday. The technician showed up on time and was very knowledgeable and was able to fix and service my garage door. I was not able to be at home so had a friend there to meet the technician. The technician called me several times to keep me informed and to review what was being done as well as the cost. Will definitely be using Precision again!!!
- Martha Hardee
Raleigh, NC
I gave a 4 star rating because the first installer tried to come at the wrong time and we were not home. The second guy installer,Jaxon Fisher deserves a 5 star rating. I was very pleased with the job he did and the quality of the garage doors.
- Roger Philbeck
Product:
Raleigh, NC
Trevor arrived promptly, quickly diagnosed the problem, and clearly explained the repair options. He made the repairs immediately. We now have door with upgraded parts and a seven year warranty.
- Bob C
Product:
Cary, NC
Greg was friendly and efficient. He installed our first motor a few years ago and we did not want anyone else but Greg to do the second. Now we have 2 openers working smoothly.
- Lew Reynolds
Wake Forest, NC
Great work experience technicians know what they’re doing.
- James Rogers
Service Provided:
Product:
Technician: Scotty Johnson
Cary, NC
Thanks for the prompt response to our closed garage door situation. Scotty came from out of town not too long after I called your office and fixed our door with a quality spring, that will last for many years. He was very professional and let me know in advance how long it would take to fix the spring. I appreciated working with someone I knew I could trust! Thanks again!
- Lynn Jenkins
Chapel Hill, NC
Fast and well done. Have no concerns if you hire them
- Howard Craig
Durham, NC
Andrew did a fantastic job. He is quietly proficient and goes about his work with commendable skill. I know you must consider him to be a valuable team member. We are very happy with the product and happy to be associated with you and with him. Thank you for everything. Hank Waters
- Henry Waters
Raleigh, NC
Andy went above and beyond to make our experience better than we could have hoped for.
- Cory Capps
Raleigh, NC
So I’m happy be leave another 5???? review for Precision Door in the Raleigh area! First time that a company has actually arrived during the scheduled timeframe and Tim was actually here a minute early. ???? Extremely professional n knowledgeable when explaining what was broken. Very patient and efficient with fixing my door. Awesome jobs and would recommend without hesitation! Thank you!!
- Kersten Francis
Pittsboro, NC
I called on a Friday night and was thrilled to get an appointment first thing Monday morning. Then over the weekend saw some TV ads and thought damn they are just going to try to sell me a new garage door. Your man showed up up on time Monday morning. Boy was I wrong. He took his time showing me all the issues with my door. Good and bad. Gave me alternatives, never suggesting a new door. I accepted his recommendation. I will call you again, especially if I want a new door. Very professional attitude
- Michael Stauff
Raleigh, NC
Very professional, knowledgeable, and very helpful.
- Lea Ackerman
Product:
Durham, NC
Jon did our repair. He was polite, efficient, and very knowledgeable. Did a super job. Would highly recommend Jon.
- Howard Rice
Raleigh, NC
Great job!
- John Clark
Cary, NC
Scotty Johnson did a great job fixing my garage door. He explained everything to me. He was on time, finished quickly at an affordable price!
- Scott Emerson
Durham, NC
Very well trained and knowledgeable technicians. I have never had a bad experience with any of them. Precision is my go to company for and garage door needs. John was here today. He is a pleasant man and answered all my questions. You can't go wrong with this company!!!
- Mary catherine Kurzenski
Cary, NC
Brandon Mills did a fantastic job replacing the garage opener unit at my home! He explained the new features and pricing to me in detail, helped me with the mobile app setup, patiently answered all my questions and was able to get the entire job done quickly. Highly recommend Brandon for his expertise
- Patricia Dlima
Product:
Raleigh, NC
Our 35 year old garage doors needed replacing and we chose Precision based on their positive reviews. They did an excellent job with quality products and well informed technicians. Andrew did our 2 car garage install with motorized lifts in less than a day. The new doors and motors far exceed my expectations. Extremely satisfied! Thank you!
- Barry Lawson
Product:
Durham, NC
The Technician Scotty was very knowledgeable. He fixed the problem right away. Thank God for Precision!
- Margaret Raeford
Cary, NC
Fast response and fast knowledgeable fix from Justin
- Bill Mitchell
Product:
Chapel Hill, NC
Luke and Brian did an excellent job. They were on time, efficient and the work was top notch. 5 star recommendation.
- Daniel Shumate
Raleigh, NC
Have been with precision for over 10 years! A great team to work with!!! Justin just serviced my door doing an outstanding job. Always on time, quality work. We will go no place else! Thanks
- Grant & joan Ludwig
Product:
Holly Springs, NC
Service was great and the technician was very helpful.
- Josh Lutes
Cary, NC
Scotty Johnson came to my home this morning. He called identified himself and was here on time. He explained to me what needed to be done and proceeded to perform the work. He was very professional and courteous. He did an excellent job and I like to give him a four-star rating. I was certainly recommend him again. He's a good representative for precision doors.
- Stan Bouchard
Durham, NC
Great customer service. Tin was very helpful and even arrived ahead of schedule. Awesome job!!
- Mike Kirkman
Raleigh, NC
Superstar service, as always! Thank you!
- David Sweeney
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
The technician spent 10 seconds here and told he he doesn’t work on the brand of door opener that I have. I was still charged the $80 service fee. I spoke to a scheduler and the technician before the service visit and neither of them mentioned this possibility.
- Lisa Stevens