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Garage Door Repair Reviews in Raleigh (Page 64)
Precision Garage Door of Raleighhas received 2626 reviews, averaging 4.90 Stars:
Durham, NC
Product:
Creedmoor, NC
Excellent service and fast. They did end up having to replace a few parts that were not in estimate, which cost more money.
- Tim Manns
Product:
Morrisville, NC
Paul was prompt, knowledgeable, friendly & overall a great experience/guy. … highly recommended
- Janet Kaumeyer
Product:
Durham, NC
Scott Johnson did a great job. Well pleased. Got the job done the first time. Another satisfied customer.
- Harold Tyndall
Raleigh, NC
Excellent
- Jerry Root
Fuquay Varina, NC
My install couldn't have been better. Shane is a likable guy that did the installation without a hitch. We really needed it done because our garage contents were exposed due the my daughter taking out the original door by bad driving. John Lefevere wrote up the order. He is a great representative of Precision Doors as well. (I left another review but keep getting prompted to leave a review.)
- Louis E Mauget
Raleigh, NC
A spring broke in our door and we called them at 9 pm at night and they were onsite the next afternoon to repair it. Good service and responsiveness.
- David New
Apex, NC
Precision Garage Door solved my problem of a brokenspring. The people who represent the company were courteous, professional and helpful.
- Algen Carter
Product:
Holly Springs, NC
Richard was very personable. Explained problem. Fixed!
- Ella Royall
Rolesville, NC
Excellent service.
- Charles Hawkins
Fuquay Varina, NC
Their service is as good as their website says! They were here within an hour because they were nearby. Fixed in a matter of minutes by a pleasant and professional employee. You get what you pay for!
- Lynne Nelson
Cary, NC
Paul was very good
- Allen Joseph
Product:
Cary, NC
Richard was great and explained my issues/educated me on the garage door. Highly recommend
- Jeremy King
Cary, NC
Scotty Johnson quickly identified the problem and recommended replacement of the garage door opener. Installed it, checked out the system and left in about an hour. Good work.
- Howard Lem
Raleigh, NC
Paul’s customer service was awesome!
- Rita Gray
Willow Spring, NC
These guys were great. I was in a little sticker shock at first but once I was explained what I originally had and what I needed I totally understood. Love the warranty too. Tim was very knowledgeable and quick to knock it out . Answered any question I had.
- Darren Martiano
Wake Forest, NC
I was in need of repair on my garage door track and Paul came out when he was scheduled, explained everything that he was going to do thoroughly, and completed the task in a short amount of time. Very thankful for his efficient work.
- Kevin Meese
Product:
Youngsville, NC
Paul came out and did a great job. Our 20 year old door needed a rebuild. He took us through each step and when finished it sounded like a new door.
- Toni Bilotta
Raleigh, NC
Was pleased with the prompt service. Paul, the service technician, was professional, knowledgeable and did a nice job. Would not hesitate to call them again.
- Jerry C
Product:
Fuquay Varina, NC
Precision garage door service staff were very professional, courteous and helpful. They completed the work in a timely manner and cleaned up after themselves. They did a great job and my new garage door looks great!
- Renee Jackson
Product:
Raleigh, NC
Our installers did a GREAT JOB
- Chris Cooper
Chapel Hill, NC
Scotty was on time ,direct, and honest …His advice saved me approx $300.00 …I could not ask more of customer service technician…,
- Charles Price
Durham, NC
Jon was very knowledgeable and personable. I would highly recommend Jon and Precision Garage Door Service.
- Tracy Kochis
Product:
Durham, NC
While I appreciate an advance call from a technician telling me how I should just replace the garage door keypad myself and save some money, clearly that isn’t something I felt comfortable doing. Hence why I called you all in the first place. If a customer doesn’t take you up on the offer of just ‘doing it themselves’ the first or second time, it probably doesn’t make sense to state it a third and fourth time; just adding to the frustration. In the end, yes it was fixed the day I called; hence the three stars. But based on this interaction, I would not recommend this company.
- Bethany Butti
Thank you so much for providing feedback about your experience and bringing this to our attention. This isn't something we instruct our technicians to do unless the customer initiates the conversation. We have had a very lengthy conversation with Paul and used this as a teaching example for the rest of the employees. We appreciate you choosing Precision and please know if we can help in the future, we are here for you. You will certainly not have this kind of interaction again with one of our employees.
Product:
Cary, NC
Greg was very professional and very knowledgeable about the system.
- Larry Snead
Clayton, NC
Greg was very knowledgeable about his work and did a fantastic job!
- Micheal Coates
Product:
Garner, NC
Great service and attention provided by Richard McCann who worked on the garage door.
- Robert Gettings
Raleigh, NC
Extremly pleased with Precision Garage Door. Couldn't have asked for a better experience. From our initial call to set an appointment for a sales representative to look at our doors, to internal customer service and communications of process, timeline, scheduling and install; everything they said about timeline and expectations was spot on! Our doors were 27 years old and had both doors, railing, coils relaced along with installing new motors. Andrew was our installer. He did a wonderful job installing the doors as well as explaining about the new insulation, care for the coils and railing and abour our new motors. Again, Precision Garage Doors says it in their name and well deserved ????????????
- TM
Product:
Hillsborough, NC
We discovered our old door opener wasn't working in the morning and Brandon came right out to take a look. He quickly figured out the problems and gave us a list of recommended repairs. He also took a look at our other door while he was here and realized it needed similar maintenance. He worked quickly and ended up installing a new opener for us that is MUCH quieter than our old one. Before leaving he made sure all our remotes, keypads, and car buttons were programmed and functioning well. He was very knowledgeable and friendly throughout the whole visit. I will absolutely call Precision again if we ever have garage door issues again!
- Jason Barile
Product:
Durham, NC
Great job.
- James Davis
Product:
Andrew Bentley did a fantastic job on the removal of my old garage door and installation of the new one. Everything looks and works great and he went the extra mile to show me all the features and functions
- John Merrill