Garage Door Repair in Raleigh, NC - Page 74

Kristin Graham

We have used Precision Garage Door Service for many years and have been extremely satisfied with their professionalism, fast response, and friendliness. We highly recommend them!

Vincent Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Greg and the entire Precision Garage Door team, I can’t thank you enough for rescuing me when my garage door suddenly failed and left our cars trapped inside. I called five other companies – no one could come out on an emergency basis, some weren’t even answering the phone. Precision not only took my call seriously, you squeezed me in the same day and sent Greg – and that made all the difference. Greg, you were an absolute pleasure from the moment you arrived. You listened patiently, asked the right questions, and within minutes had pinpointed the broken springs as the root cause. Your calm, compassionate, and genuinely friendly demeanor turned what had been a very stressful situation into something completely manageable. You worked quickly, cleanly, and decisively – replacing both springs, balancing the door, and fine-tuning everything until it operated more quietly and smoothly than it has in years. Precision and Greg didn’t just fix my garage door; you restored my peace of mind on a day when I really needed it. You’ve earned a customer for life, and I will enthusiastically recommend you (and specifically Greg!) to family, friends, and anyone who will listen. Thank you for going above and beyond when no one else would. With deepest gratitude

Dianne Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Problem solved and very prompt service!

Ann Lockhart

When I made the appointment, I was told there would be a $95 mandatory charge for the "25 point safety inspection" that has to be done prior to any work. I get that there is typically a service call flat fee for any kind of home repair call. But there was no safety inspection. He looked at the door and immediately said it was "totaled" and said had no tools to do repair on this door, it was way overdue for replacement (14 years old.) Said it only had a three-year life. Maybe he meant warranty. So he wrote up the estimate for a replacement door, just the door, $4000. Said it would take 4-6 weeks but if I wanted the model manufactured in Raleigh, less than a week but $7000. He said he would help me get my car out of the garage. He wrote up the estimate, took measurements, showed me the catalog of options (i am very limited because in townhome community with identical garage doors.) When I told him I didn't want to sign a contract for new door until I looked into a second opinion, he said he couldn't save the estimate he had written up, it would have to be redone if I decided to go with them and that would involved another service call/fee! When I asked about getting the help getting my car out of garage and he told me he couldn't do that without a signed contract, then said for $350 he could. I tried to pay the $106 service call fee with credit card, but he waived it away and said something like "don't even worry about that." (But I did get an invoice via e-mail.) I guess this was more of a sales call and not a repair call.

Cathy Culton

Richard did a fantastic job. He was friendly, professional and competent. I have used this company three times and every time has been 5 stars!

pat lawrence

Outstanding communication and installation

Sandra Yarnall

Richard Sanchez did an excellent job of doing repairs and recommended maintenance on our garage door. I am very impressed with both his knowledge and technical skills. I would definitely use Precision Garage Doors and Richard Sanchez again. Precision doors- Garrett came out to do some repairs on our door and was excellent. He got everything repaired quickly. He was very knowledgeable and kind.

Ashley Britt

Scotty was absolutely amazing! Informative and honest! I highly recommend

Miguel Munoz

Great customer service!

Jim Workman

Well built doors. Tech did a fantastic job on install.

LISA FOURNIER

My garage door system was replaced, all new except the garage door itself. My original garage door system was failing and the technician thoroughly explained all of my options with pricing. I chose a plan that suited me and the installation was complete in a couple hours. My technician Scotty J was punctual, knowledgeable and friendly, and I now have an upgraded, updated garage door system that I can operate from an app on my phone.

Jeremy Rowe

Scotty is was great to work with. He was upfront and honest and gave me good options to choose from. Scotty was also extremely timely and thoughtful. I would strongly recommend Precision, especially if they’re sending out Scotty.

John Mark Madar

Excellent experience with Precision Garage Door Service of Raleigh. Scheduling the service appointment was very efficient, the staff at RGDSR was quite responsive. Technician Tim arrived right on time, was highly knowledgeable and very skilled at garage door issue diagnosis and repair. He installed two new garage door motors in a very reasonable amount of time and they work great. Tim took the time to thoroughly explain the operation of the new garage door openers and assisted us in reprogramming the remote functions in our vehicles. I highly recommend Garage Door Service of Raleigh for all things garage door related.

Kevin Roddy

Great experience. Had a broken spring replaced. Quick response, arrived on time, courteous; all good. Would recommend.

Tinalla Perry

My tech , Aaron Bean, was very helpful. He diagnosed my issue and fixed it quickly. He even took the time to try to program an off brand controller I brought from Amazon. I really appreciated the effort.

Burt Wichek

Needed new springs. Appreciated the very fast time to book. Technician came within a couple of hours of booking. Technician was here for 45 minutes and it cost almost $1000. He did offer me a couple of additional (recommended by them) services to potentially bring the cost to $2300. Very nice guy but extremely overpriced. They have a business to run, and I don’t begrudge them for seeking additional sales or charging a premium but I could have gotten this repair for 50% less. I valued the quick turnaround, so I paid for it!!! If you do research you will find the same services for significantly less.

Steve Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used this company several times in the last 2+ years. They are always super professional and helpful. I will defiantly continue to use them. Evan has been at my house multiple times and he is awesome!

Dana Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I could not be more pleased with the repairs Scotty Johnson made to our garage door. Extremely professional, courteous, and technically competent..! He very quickly identified the problem areas, gave options available and made repairs. A very pleasant experience!

BLT

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision door company normally they have been very helpful in helping me with my garage door if something does not work. I have always had a very good experience with Precision and I can even call back a few of the guys that have helped me in the past. Gary is always great to work with. However, this time I called because the garage door would not open all the way or close. The tech came out and it was the cable that had broke. I was not informed nor aware I could purchased just the cable and have it installed by a friend, or just have the cable replaced. The tech just said it needed a new cable and it comes with the rail, I asked the price, and was shocked, a tiny discount was offered, and the total cost was 441.00, that took less than 20 minutes. My issue is this - I called Gary and asked him about all of this and asked why wasn't I offered another solution to order the part which normally at any Home Depot, Lowes or on line the price is about 50.00. Which would have saved me almost 400.00. I am definitely not happy with the service or the tech that came out, he even tried to offer me a new motor for a total of over 800.00. It isn't even quiet. The tech just kept telling me my motor is old and I should get a new one. The tech also informed me when I purchased the garage doors and now they are more than double the price of what I paid. Not sure what all this had to do with getting a cable fixed on the garage door opener. Now, I just purchased another garage door opener - a Chamberlain MYQ with all the bells and whistles the whole unit, (with a motor 1/2 hp of course) for under 200.00, had it installed and it is much quieter than the one Precision put in. Having spend 441.00 of my money could have been avoided had the tech been a very honest and sincere person. I am 74 years old, senior, retired and party of one, felt like I was taken advantage of. Feel free to refund my full amount and take out the rail/cable that was not necessary and I'll get a whole new unit for half the price installed, and a more updated version. That's my problem solved. A very dissatisfied customer in Cary. BLT

andrew phelps

Quick service, Aaron Bean had my garage door fixed in a timely manner and explained everything he did. Very pleased with the service.

Marc Josephson

Technician was on time and installed our new garage door seal as promised. Other upgrade options were also suggested for future reference. We would use them again.

Mark Paulson

Scotty Johnson was prompt, courteous and knowledgeable. Thanks!

AJ Nepa

technician Ricky Sanchez did an amazing job. He went over everything with me prior to starting the repair on my garage door. And everything is perfect. I really appreciate the service of precision but a shout out to Ricky.

James Tsouris

I called on Saturday afternoon around 345pm about having someone come take a look my door that needed re-adjusting after I added insulation panels and they were able to get me scheduled same day. The tech, Aaron Bean, called about 15 minutes later to let me know he we was on his way and arrived about 45 minutes later. Aaron was very professional and personable and explained everything in an easy to understand way. He provided me three quotes for the repair and explained each one and why they differ. After agreeing on a quote, he got to work and was fast and efficient finishing within 30 minutes. After he was done, he again went over everything that was done and the reason behind it all. It was a great experience with Precision!

Geoffrey Engel

Richard was on-time, professional, and very friendly. He diagnosed the fault and a recommended a solution, and then repaired our garage door in just over an hour. Brilliant.

Gerald Daugherty

Excellent advice..price was fair..service tech was friendly knew what he was doing..and most important did it well..thanks folks for a job well done..gerald

Bobby Hathaway

Called before arriving, listened to my concern, quickly analyzed the issue and provided various options for resolution. Aaron Bean was very professional and did a great job. Would definitely use again.

Madeline Kalstein

My experience with your Technician Richard McCann was wonderful. I called to repair my garage. However he gently explained to me my garage door was beyone fixing and needed replacement.