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Reviews for Andy Maynard
Andy was prompt, polite, and very knowledgeable. He has made a new loyal customer!
Thank you for your positive feedback! We're glad to hear that Andy provided prompt and knowledgeable service. We look forward to serving you again in the future!
Technician: Andy Maynard
Service: General repairs & installation
We had to have one of our garage doors replaced. Not only was Andy prompt, he was very positive, extremely knowledgeable, and so helpful. Also very friendly. We would highly recommend Andy! Thank you!
Thank you for your feedback! We're glad to hear Andy provided prompt and knowledgeable service during your garage door replacement. Your recommendation is appreciated!
Technician: Andy Maynard
Service: General repairs & installation
Andy was awesome. Very thorough and responsive
Thank you for your positive feedback about Andy's thoroughness and responsiveness. We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville!
Technician: Andy Maynard
Service: General repairs & installation
Precision Door Service replaced our 33-year-old garage door at a fraction of the price I was quoted by another company. They finished the job in about 2 hours. Today I opened up the door just to hear how quietly and smoothly it works. I only wish I’d called Precision Door a few years ago.
Thank you for your positive feedback! We're glad to hear that you had a great experience with our garage door replacement and that you're enjoying the quiet operation. If you need any further assistance, feel free to reach out.
Technician: Andy Maynard
Service: General repairs & installation
Fast and perfectly installed!
Thank you for your positive feedback! We're glad to hear that you found our installation fast and perfect. Your satisfaction is our priority.
Technician: Andy Maynard
Service: General repairs & installation
Ron Sparrow
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Repair man was very nice and helpful. Would welcome him back any time we need service.
Technician: Andy Maynard
Service: Garage Door Opener Repair
Robert p Mcisaac
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
What a great experience this was. The team was terrific, the work done quickly, and we are very happy with the work accomplished. The new equipment is fantastic as well.
I was experiencing an emergency situation and received a 'same day' appointment. Andy and Mike arrived early and immediately assessed the problem. They presented various options to resolve the problem, prices and warranty information. They were extremely knowledgeable, respectful and humorous! It was an absolute pleasure to meet them.
Thank you for your positive feedback! We're glad Andy and Mike could assist you promptly and provide excellent service. Your satisfaction is important to us!
Technician: Andy Maynard
Service: General repairs & installation
Elliot Sanders
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the only Garage Door installer or repair company you need to have work for you! They know their business and put the client first. Seriously!! These are the only people to keep in your address book for anything Garage Door related!!
Technician: Andy Maynard
Service: Garage Door Opener Install
Charles Mcdonald
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Dry professional, quick, and knowledgeable
Andy and Mike were great. They arrived on time, were very polite and friendly and knowledgeable and fixed our garage door. I would defiantly recommend them.
Thank you for your positive feedback! We're glad Andy and Mike provided friendly and knowledgeable service. Your recommendation means a lot to us.
Technician: Andy Maynard
Service: General repairs & installation
Andy was absolutely perfect for this job. His explanation of the damage and the options for repair were clear. Moreover, he didn't push any particular recommendation unless I asked his opinion. I was only expecting a diagnostic assessment today, but he said he could repair my door while he was at my house, which he did.
Thank you for your feedback. We're glad to hear Andy provided clear explanations and excellent service. It's great that he could repair your door during the visit. Your satisfaction is important to us!
Technician: Andy Maynard
Service: General repairs & installation
Roy Champion
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician took seconds to look at the garage door and made an immediate assessment that it could not be repaired but needed to be totally replaced. He also implied that the door should not be opened as it was totally unsafe, which pressured us to feel we needed to replace the door. However, we contacted a second company whose technician inspected the door for 15 minutes then gave us a complete breakdown of the problems and gave us an estimate for the repairs. He repaired the door in 70 minutes and the cost was 1/3 of what you quoted for replacement. We felt as though he was honored to serve us and did so professionally and financially. First appearances are very important. Thank you!
Technician: Andy Maynard
Service: Garage Door Repair
Mike Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding responsiveness and flexibility in scheduling and in completing work efficiently!
Technician: Andy Maynard
Service: Garage Door Repair
David Patterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I appreciate how easy it was to schedule a technician to come out. Andy was great about explaining the issues with our existing garage door opener and presenting replacement options. He worked hard to complete the install in a timely manner. He made sure I was all set up to use the system before leaving.
Andy came to fix my garage. He arrived the time they said he would. Andy was very professional and direct in answering all my questions. I’m glad I finally picked a company I can trust.. thank you
Thank you for your positive feedback! We're glad to hear that Andy provided professional service and addressed your questions. Your trust in us is appreciated.
Technician: Andy Maynard
Service: General repairs & installation
Brendan Gilroy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your team was professional, timely, courteous, and demonstrated expertise in diagnosing and fixing our issue. I was appraised of the cost up-front, so there were no surprises. The front office staff was also professional and helpful. I would highly recommend your company to anyone in need of repair, maintenance, installation, or replacement of garage doors. Thank you!
Technician: Andy Maynard
Service: Garage Door Repair
Nice, responsive and professional.
Thank you for your positive feedback! We're glad to hear you found our team nice, responsive, and professional. Your satisfaction is our priority!
Technician: Andy Maynard
Service: General repairs & installation
Judy Ketcham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
While our repair was simple and quick, Andy was very friendly, courteous, and informational!
Technician: Andy Maynard
Service: Garage Door Repair
M. Young
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would not use Precision Door Service again. One of the torsion springs broke on our overhead double door. Precision Door Service charged us $750 to replace the pair of springs, which took the technician less than 40-minutes total. When I questioned/ pushed back on the cost, which was about 2x what I expected, the technician told me the springs cost them over $250 each! I later called four other garage door businesses and learned the going rate for this common repair averages $375 total, and our standard springs cost around $100 each. After calling Friday morning, they refunded me $350 to bring their cost in line. I learned from my calling around that this is an often repeated scenario with this company - and the ease and routine manner of the refund bore this out.
Thank you for your business and we are very sorry to see that you felt you received 1 star service. We apologize for the communication issue with the technician and we are happy to see that the service manager was able to take care of the refund for you. Customer satisfaction is our top goal and we are sorry we didn't meet this goal with you. We hope that we can work with you again in the future to prove this isn't how we operate our business. Please call if we can assist you with anything.
Technician: Andy Maynard
Service: Broken Garage Door Spring Repair
Timothy King
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Problem solved and expectations met. A bit expensive though!
Technician: Andy Maynard
Service: Garage Door Repair
Pete Alderese
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellence response. Came within 2 hrs of my call. Both techs were very professional and respectful
The men called and let me know they were on their way. They had all the tools and parts they needed. Replaced the broken parts and cleaned up after themselves. They were very professional, GOOD JOB !
Thank you for your positive feedback! We're glad our team was professional and well-prepared for your garage door needs. Your satisfaction is our priority.
Technician: Andy Maynard
Service: General repairs & installation
Adam Lowe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very responsive…Came out the next day.
Brian Thorpe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience - very professional and prompt from start to finish and answered all my questions- I will call again next time I need help and encourage others to do so also.
Frank Falacara
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andy was excellent. Gave a clear explanation of problem. Did not pressure us into doing it. * noted that the springs are weak and its just a matter of time. Did a little magic and no more noises for now. I believe we got service within a day, which is absolutely incredible these days. Will continue to use precision and recommend to all.
Technician: Andy Maynard
Service: Garage Door Opener Repair
Dan Marlowe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andrew was great! Professional, helpful and incredibly informative. I would certainly recommend Precision.
What can I say.... Same day service and what a great experience it was. Andy has a great attitude and his customer service it's phenomenal. He fixed my client garage door in no time. Very honest people. We thought it was the motor, but was just a sensor that he changed and calibrated. Now, my customer is happy and if my customer is happy, I'm happy. Thank you, thank you.
Thank you for the positive feedback! We're glad Andy provided same-day service and resolved the issue quickly. Customer satisfaction is our priority. If you need assistance in the future, feel free to reach out.
Technician: Andy Maynard
Service: General repairs & installation
Cecil Rhodes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quality service and very professional. Job was completely explained and work was excellent. Great job!
Mark Wygoda
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door Service fixed my garage door’s problem right the first time. The technician was highly professional and knowledgeable and completed the repair quickly. Highly recommended