Richard McCann has received 476 reviews, averaging 4.95 Stars!

About Richard

Richard has been a dedicated service technician for over three years with Precision. He thrives on challenges that spark his creativity and finds great satisfaction in resolving problems. In his downtime, Richard enjoys fabrication/welding, restoring cars, and woodworking.
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Reviews for Richard McCann

Sue Hoit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard was great! He explained what needed to be done and completed the job quickly and efficiently.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Alex Lang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 05/07/2026

Richard McCann did an excellent job of inspecting the original door. analyzing my problems and recommending solutions along the with cost of each. His repair work was completed quickly and correctly (to the best of my limited knowledge). Only time will tell but I'm initially quite happy with his work.

Response from Ashley Gammon, General Manager Business Owner

Hello, wonderful! Thank you for the review, kind words and feedback! We appreciate you sharing, providing this update and insight. We are always here for your garage door repairs!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Charles McDonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This is the second time we used Precision. They are always very prompt at coming out. Do a great job and never a problem with the work that is done. Both times the technician has been very knowledgeable and professional.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review, feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. We are always here for you and yours. Have a wonderful day and week! We are always here for your garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Lee Davis

Google 1 2 3 4 5
Durham, NC 04/24/2026

I had a great experience with Precision Garage Door service. They were very easy to deal with over the phone and very customer service friendly. The people were so nice and were able to get me a technician the same day. The technician, Richard, arrived and was able to diagnose my problem quickly. He gave me three different options one of which was cheaper and involved using another company because they were the ones that originally installed my system to begin with when the house was built 12 years ago. You really have to respect a company and a person who will take into account all the options and provide you with the cheapest ones, even if it is not their company. Overall, all I paid for was just the service fee for them to come out but I felt it still saved me money because now I know what's wrong and I won't get the overcharge of someone trying to sell me a complete new garage door system. Richard probably saved me at least $700 and I will be forever grateful for that. If I needed a system installed or any further work I would definitely consider this company first. They are a first class act and care about their customers.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Lee. It’s great to hear that Richard provided you with multiple options and saved you money. Your feedback highlights our commitment to honest service in garage door repairs. We look forward to assisting you again in the future.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

James Gassmann

Google 1 2 3 4 5
Knightdale, NC 04/24/2026

Richard was an awesome technician.He took care of the issues expeditiously, and I'm so pleased that I was able to go to precision and get this taken care of.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, James. It’s great to hear Richard addressed your garage door issues quickly. Precision Garage Door Service aims for efficient solutions in Morrisville.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

rodney keller

Google 1 2 3 4 5

As advertised, prompt professional service, several options with informed consultation. Richard was punctual, knowledgeable and professional. Excellent customer service and support. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the detailed review, Rodney. It's great to hear Richard provided prompt and professional service with informed options. We appreciate your recommendation!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Donna Salvo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/18/2026

Richard, the tech, inspected the door and saw the issue with the door windows frame. He advised that the plastic frame could not be replaced, no longer manufactured, that it is simply decorative, and I should consider replacing regular glass with plexiglass for safety. He was very thorough with his inspection and explanation. He also provided an estimate for door replacement. I’m going to try to replace the glass for now, but appreciate knowing the cost to replace the door if needed.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Kelley West

Google 1 2 3 4 5
Cary, NC 04/16/2026

Andy was great!! Highly recommend! Update-been 5 weeks since we ordered new doors and still no update on when these doors are coming. We were told 2-4 weeks and were told we got standards doors, nothing out of the ordinary. Update-they’ve had to come out twice now as the sensor was installed incorrectly so the doors wouldn’t shut. Now the spring broke 8 months in. We barely use these doors. Really disappointed when they have great reviews and come recommended by our neighbors. Did we just get an absolute botched job here?

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see! Thank you for the support and for kind words. We truly appreciate you sharing with our Precision Garage Door Service team. For any further garage door needs, please give us a call!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

BryanandAdrienne Gross

Google 1 2 3 4 5
Cary, NC 04/08/2026

Richard was punctual, professional and clear and shot straight with me which I really appreciate. We will call them again when we need the whole door replaced.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, BryanandAdrienne. It's great to hear Richard provided punctual and professional service. We look forward to assisting you with your garage door replacement in the future.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Martin Dempsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I returned from a trip and when I opened my garage door it came off several of the rollers. At approximately 2:00 PM, I googled garage door repair and found your web site which included your many 5-star reviews. Richard McCann showed up at my house at 6:00 PM. He was phenomenal. He not only made the necessary repairs but explained what needed to be done and how he would accomplish it throughout the process. I highly recommend Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the fabulous review and kind words here! We appreciate you sharing with our team at Precision Garage Door Service! Please reach out to share anything else you'd like us to know about or any garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Keiko & Michael Bury

Google 1 2 3 4 5

Easy to book online and technician was punctual and not condescending.

Response from Ashley Gammon, General Manager Business Owner

Keiko & Michael, appreciate your feedback on our online booking and technician's punctuality. We're committed to providing reliable garage door services. If you need anything in the future, let us know.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

LeeAine Powell

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

LeeAine, thanks for your 5-star review! We're pleased to hear about your positive experience with Precision Garage Door Service in Holly Springs. Your feedback motivates us to continue providing quality garage door solutions.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Jan Johnson

Google 1 2 3 4 5

Excellent customer service from Richard! He was very friendly and knowledgeable about our system, came fully prepared to start and finish the job. Would highly recommend Precision Garage Door Service!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Jan. It's great to hear that Richard provided excellent customer service and was knowledgeable about your system. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Brian Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 04/02/2026

Richard was great - thoughtful and informative and promptly fixed the door spring - inspected everything and gave me a few pointers for things to look out for. Quality work and service - will use again.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the rave review and stars. We appreciate you sharing and providing feedback into your visit. Our Precision Garage Door Service team appreciates you sharing and supporting our business as well as letting us solve your garage door concerns. Thanks so much! Have a great week!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Horace Ferguson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Exceptional service provided by a very competent and professional employee.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the rave review and stars. We appreciate you sharing and providing feedback into your visit. Our Precision Garage Door Service team appreciates you sharing and supporting our business as well as letting us solve your garage door concerns. Thanks so much! Have a great week!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Nick Quarantello

Google 1 2 3 4 5
Raleigh, NC 03/31/2026

Great service and communication

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Nick. Great to hear you experienced excellent service and communication. If you have any more questions about garage doors, feel free to contact us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

William Pitts

Google 1 2 3 4 5

Excellent service

Response from Ashley Gammon, General Manager Business Owner

Thanks for the excellent review, William. We strive to provide top-notch garage door service in Holly Springs. Your feedback helps us maintain our standards.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,Customer support,General repairs & installation

Alan Harer

Google 1 2 3 4 5
Raleigh, NC 03/28/2026

Technician was personable and knowledgeable

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Alan. It's great to hear that our technician was personable and knowledgeable. We strive to provide quality garage door service in Morrisville.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

kodjo Batawila

Google 1 2 3 4 5
Raleigh, NC 03/27/2026

Richard was great and amazing love dealing with him.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words, Kodjo. Richard appreciates your feedback and is dedicated to providing excellent service. If you need any garage door assistance, let us know!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Catherine Jarboe

Google 1 2 3 4 5
Cary, NC 03/27/2026

Richard provided super customer service!! Gave detailed and helpful explanations.High quality work!!

Response from Ashley Gammon, General Manager Business Owner

Thanks, Catherine, for highlighting Richard's customer service and quality work. We strive to provide detailed explanations and high standards in garage door service. Your feedback is valuable!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Ken Peroni

Google 1 2 3 4 5

Great service. Tech was very knowledgeable I would recommend Richard .

Response from Ashley Gammon, General Manager Business Owner

Thanks for the great review, Ken. We're pleased to hear Richard provided knowledgeable service. Your recommendation is appreciated!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Mohammed Bukhattala

Google 1 2 3 4 5
Raleigh, NC 03/24/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the five-star review, Mohammed. It's great to hear you had a positive experience with Precision Garage Door Service in Raleigh. Your feedback helps us continue providing quality service.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Charlie Williams

Google 1 2 3 4 5
Cary, NC 03/22/2026

Great customer service, Richard was very professional and knowledgeable. All maintenance and repair items were reviewed with me prior to the start of the service call, a post service debrief was provided as well.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Charlie. It's great to hear that Richard's professionalism and knowledge made a positive impact during your service call. Your feedback helps us maintain high standards in garage door maintenance and repair.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Janet Mattos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 03/22/2026

From Angela who answered my call and set up the appointment to having Richard the technician come out and repair our garage door, was the easiest I have encountered. Richard was prompt, professional and fixed our door fast. Highly recommend Precision Garage service.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Holly & Larry M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door provided excellent service with our garage door repair, from timely scheduling of service to the prompt resolution. Richard was very professional, knowledgeable, courteous, and personable. He took the time not only to diagnose the issue, but to also clearly explain the needed repair details and cost, fix the problem, and perform a thorough check and maintenance of all our garage door systems to ensure continuing smooth operation. Richard also patiently answered our many questions about any future maintenance we could do ourselves. We are very happy with the repair and service and would highly recommend Richard and Precision Door.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Jennifer Cundiff

Google 1 2 3 4 5

Another fantastic experience with Precision!!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your fantastic review, Jennifer. We're pleased to hear about your positive experience with Precision Garage Door Service in Holly Springs. Your support is valued!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Tommy Daniel

Google 1 2 3 4 5
Pittsboro, NC 03/17/2026

Richard was great and super helpful when he came out to diagnose our garage door. He explained things clearly and provided phenomenal answers to all my questions. Will be back should we ever need help.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Tommy. Richard is dedicated to providing clear explanations and answers for garage door issues. We’re here for any future needs!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Roxie Hayes

Google 1 2 3 4 5
Cary, NC 03/15/2026

Scheduled a quiet roller replacement and tuneup featured on their website for $279. Tech Richard McCann did a great job explaining the service and answered our questions about other items.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Roxie. We're pleased to hear Richard did a great job with your roller replacement and tune-up. If you have any other questions, don’t hesitate to get in touch!

Richard McCann

Technician: Richard McCann

Service: Service not listed

Ronald Jarrett

Google 1 2 3 4 5
Raleigh, NC 03/13/2026

Richard was very professional, courteous and knowledgeable. He did a great repairing the garage door and provided other options moving forward!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Ronald. It's great to hear Richard provided professional service and helpful options for your garage door repair. Your satisfaction helps us improve our services.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,Customer support

Niall Buckley

Google 1 2 3 4 5
Durham, NC 03/12/2026

Response from Ashley Gammon, General Manager Business Owner

Niall, thanks for your five-star review! We're pleased to hear you had a great experience with our garage door services. Your support means a lot to us!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

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