About Richard
Professional
Focused
Reviews for Richard McCann
Sue Hoit
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard was great! He explained what needed to be done and completed the job quickly and efficiently.
Hi there, thank you for the wonderful review and feedback. We appreciate your feedback, sharing, and insight. Our Precision Garage Door Service team is here for your garage door needs, questions and repairs. Let us know if you need anything else. Thank you!
Technician: Richard McCann
Service: Garage Door Repair
Alex Lang
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard McCann did an excellent job of inspecting the original door. analyzing my problems and recommending solutions along the with cost of each. His repair work was completed quickly and correctly (to the best of my limited knowledge). Only time will tell but I'm initially quite happy with his work.
Hello, wonderful! Thank you for the review, kind words and feedback! We appreciate you sharing, providing this update and insight. We are always here for your garage door repairs!
Charles McDonald
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the second time we used Precision. They are always very prompt at coming out. Do a great job and never a problem with the work that is done. Both times the technician has been very knowledgeable and professional.
Hi! Thank you for the wonderful review, feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. We are always here for you and yours. Have a wonderful day and week! We are always here for your garage door needs. Thanks again!
Technician: Richard McCann
Service: Garage Door Repair
I had a great experience with Precision Garage Door service. They were very easy to deal with over the phone and very customer service friendly. The people were so nice and were able to get me a technician the same day. The technician, Richard, arrived and was able to diagnose my problem quickly. He gave me three different options one of which was cheaper and involved using another company because they were the ones that originally installed my system to begin with when the house was built 12 years ago. You really have to respect a company and a person who will take into account all the options and provide you with the cheapest ones, even if it is not their company. Overall, all I paid for was just the service fee for them to come out but I felt it still saved me money because now I know what's wrong and I won't get the overcharge of someone trying to sell me a complete new garage door system. Richard probably saved me at least $700 and I will be forever grateful for that. If I needed a system installed or any further work I would definitely consider this company first. They are a first class act and care about their customers.
Thanks for sharing your experience, Lee. It’s great to hear that Richard provided you with multiple options and saved you money. Your feedback highlights our commitment to honest service in garage door repairs. We look forward to assisting you again in the future.
Technician: Richard McCann
Service: General repairs & installation
Richard was an awesome technician.He took care of the issues expeditiously, and I'm so pleased that I was able to go to precision and get this taken care of.
Thanks for sharing your experience, James. It’s great to hear Richard addressed your garage door issues quickly. Precision Garage Door Service aims for efficient solutions in Morrisville.
Technician: Richard McCann
Service: Garage door consultation
As advertised, prompt professional service, several options with informed consultation. Richard was punctual, knowledgeable and professional. Excellent customer service and support. Highly recommend.
Thanks for the detailed review, Rodney. It's great to hear Richard provided prompt and professional service with informed options. We appreciate your recommendation!
Technician: Richard McCann
Service: General repairs & installation
Donna Salvo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard, the tech, inspected the door and saw the issue with the door windows frame. He advised that the plastic frame could not be replaced, no longer manufactured, that it is simply decorative, and I should consider replacing regular glass with plexiglass for safety. He was very thorough with his inspection and explanation. He also provided an estimate for door replacement. I’m going to try to replace the glass for now, but appreciate knowing the cost to replace the door if needed.
Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.
Technician: Richard McCann
Service: Garage Door Repair
Andy was great!! Highly recommend! Update-been 5 weeks since we ordered new doors and still no update on when these doors are coming. We were told 2-4 weeks and were told we got standards doors, nothing out of the ordinary. Update-they’ve had to come out twice now as the sensor was installed incorrectly so the doors wouldn’t shut. Now the spring broke 8 months in. We barely use these doors. Really disappointed when they have great reviews and come recommended by our neighbors. Did we just get an absolute botched job here?
Wonderful to hear and see! Thank you for the support and for kind words. We truly appreciate you sharing with our Precision Garage Door Service team. For any further garage door needs, please give us a call!
Technician: Richard McCann
Service: General repairs & installation
Richard was punctual, professional and clear and shot straight with me which I really appreciate. We will call them again when we need the whole door replaced.
Thanks for your review, BryanandAdrienne. It's great to hear Richard provided punctual and professional service. We look forward to assisting you with your garage door replacement in the future.
Technician: Richard McCann
Service: General repairs & installation
Martin Dempsey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I returned from a trip and when I opened my garage door it came off several of the rollers. At approximately 2:00 PM, I googled garage door repair and found your web site which included your many 5-star reviews. Richard McCann showed up at my house at 6:00 PM. He was phenomenal. He not only made the necessary repairs but explained what needed to be done and how he would accomplish it throughout the process. I highly recommend Precision Garage Door Service.
Hi, thank you for the fabulous review and kind words here! We appreciate you sharing with our team at Precision Garage Door Service! Please reach out to share anything else you'd like us to know about or any garage door needs. Thanks again!
Technician: Richard McCann
Service: Garage Door Repair
Easy to book online and technician was punctual and not condescending.
Keiko & Michael, appreciate your feedback on our online booking and technician's punctuality. We're committed to providing reliable garage door services. If you need anything in the future, let us know.
Technician: Richard McCann
Service: General repairs & installation
LeeAine, thanks for your 5-star review! We're pleased to hear about your positive experience with Precision Garage Door Service in Holly Springs. Your feedback motivates us to continue providing quality garage door solutions.
Technician: Richard McCann
Service: Garage door consultation,General repairs & installation
Excellent customer service from Richard! He was very friendly and knowledgeable about our system, came fully prepared to start and finish the job. Would highly recommend Precision Garage Door Service!
Thanks for your review, Jan. It's great to hear that Richard provided excellent customer service and was knowledgeable about your system. Your recommendation means a lot to us!
Technician: Richard McCann
Service: General repairs & installation
Brian Carter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard was great - thoughtful and informative and promptly fixed the door spring - inspected everything and gave me a few pointers for things to look out for. Quality work and service - will use again.
Hello! Thank you for the rave review and stars. We appreciate you sharing and providing feedback into your visit. Our Precision Garage Door Service team appreciates you sharing and supporting our business as well as letting us solve your garage door concerns. Thanks so much! Have a great week!
Horace Ferguson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Exceptional service provided by a very competent and professional employee.
Hello! Thank you for the rave review and stars. We appreciate you sharing and providing feedback into your visit. Our Precision Garage Door Service team appreciates you sharing and supporting our business as well as letting us solve your garage door concerns. Thanks so much! Have a great week!
Great service and communication
Thanks for your feedback, Nick. Great to hear you experienced excellent service and communication. If you have any more questions about garage doors, feel free to contact us!
Technician: Richard McCann
Service: General repairs & installation
Excellent service
Thanks for the excellent review, William. We strive to provide top-notch garage door service in Holly Springs. Your feedback helps us maintain our standards.
Technician: Richard McCann
Service: Garage door consultation,Customer support,General repairs & installation
Technician was personable and knowledgeable
Thanks for your review, Alan. It's great to hear that our technician was personable and knowledgeable. We strive to provide quality garage door service in Morrisville.
Technician: Richard McCann
Service: General repairs & installation
Richard was great and amazing love dealing with him.
Thanks for your kind words, Kodjo. Richard appreciates your feedback and is dedicated to providing excellent service. If you need any garage door assistance, let us know!
Technician: Richard McCann
Service: Garage door consultation
Richard provided super customer service!! Gave detailed and helpful explanations.High quality work!!
Thanks, Catherine, for highlighting Richard's customer service and quality work. We strive to provide detailed explanations and high standards in garage door service. Your feedback is valuable!
Technician: Richard McCann
Service: Garage door consultation,General repairs & installation
Great service. Tech was very knowledgeable I would recommend Richard .
Thanks for the great review, Ken. We're pleased to hear Richard provided knowledgeable service. Your recommendation is appreciated!
Technician: Richard McCann
Service: Garage door consultation
Thanks for the five-star review, Mohammed. It's great to hear you had a positive experience with Precision Garage Door Service in Raleigh. Your feedback helps us continue providing quality service.
Technician: Richard McCann
Service: Garage door consultation,General repairs & installation
Great customer service, Richard was very professional and knowledgeable. All maintenance and repair items were reviewed with me prior to the start of the service call, a post service debrief was provided as well.
Thanks for your review, Charlie. It's great to hear that Richard's professionalism and knowledge made a positive impact during your service call. Your feedback helps us maintain high standards in garage door maintenance and repair.
Technician: Richard McCann
Service: General repairs & installation
Janet Mattos
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
From Angela who answered my call and set up the appointment to having Richard the technician come out and repair our garage door, was the easiest I have encountered. Richard was prompt, professional and fixed our door fast. Highly recommend Precision Garage service.
Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.
Technician: Richard McCann
Service: Broken Garage Door Spring Repair
Holly & Larry M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door provided excellent service with our garage door repair, from timely scheduling of service to the prompt resolution. Richard was very professional, knowledgeable, courteous, and personable. He took the time not only to diagnose the issue, but to also clearly explain the needed repair details and cost, fix the problem, and perform a thorough check and maintenance of all our garage door systems to ensure continuing smooth operation. Richard also patiently answered our many questions about any future maintenance we could do ourselves. We are very happy with the repair and service and would highly recommend Richard and Precision Door.
Hello! Thank you for the fantastic review, feedback, insight and details on your visit. We appreciate your business, support and for sharing with us. We are always here at Precision Garage Door Service for any of your garage door needs, concerns or repairs! Have a lovely weekend.
Technician: Richard McCann
Service: Garage Door Repair
Another fantastic experience with Precision!!
Thanks for your fantastic review, Jennifer. We're pleased to hear about your positive experience with Precision Garage Door Service in Holly Springs. Your support is valued!
Technician: Richard McCann
Service: Garage door consultation
Richard was great and super helpful when he came out to diagnose our garage door. He explained things clearly and provided phenomenal answers to all my questions. Will be back should we ever need help.
Thanks for sharing your experience, Tommy. Richard is dedicated to providing clear explanations and answers for garage door issues. We’re here for any future needs!
Technician: Richard McCann
Service: Garage door consultation
Scheduled a quiet roller replacement and tuneup featured on their website for $279. Tech Richard McCann did a great job explaining the service and answered our questions about other items.
Thanks for your review, Roxie. We're pleased to hear Richard did a great job with your roller replacement and tune-up. If you have any other questions, don’t hesitate to get in touch!
Technician: Richard McCann
Service: Service not listed
Richard was very professional, courteous and knowledgeable. He did a great repairing the garage door and provided other options moving forward!
Thanks for your feedback, Ronald. It's great to hear Richard provided professional service and helpful options for your garage door repair. Your satisfaction helps us improve our services.
Technician: Richard McCann
Service: Garage door consultation,Customer support
Niall, thanks for your five-star review! We're pleased to hear you had a great experience with our garage door services. Your support means a lot to us!
Technician: Richard McCann
Service: Garage door consultation,General repairs & installation