Richard McCann has received 476 reviews, averaging 4.95 Stars!

About Richard

Richard has been a dedicated service technician for over three years with Precision. He thrives on challenges that spark his creativity and finds great satisfaction in resolving problems. In his downtime, Richard enjoys fabrication/welding, restoring cars, and woodworking.
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Reviews for Richard McCann

DONALD MCNEILL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/11/2026

As has been the case in the past, Precision Door was precise, dependable and reasonably priced. Richard, the Tech, was polite, very knowledgable, prompt and moved steadly through the repairs/maintenance at hand. In addition, he was extremely adept in explaining the work he was engaged in. I highly recommend Precision Door to one and all!!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the feedback, review and rating. Our Precision Garage Door Service team appreciates your business, support and insight. Have a great day! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Remotes / Keypad

Luigi Racioppi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. The technician was kind and knowledgeable, and took the time to ensure everything was repaired properly. I’m very happy with the repair and would highly recommend them.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the feedback, review and rating. Our Precision Garage Door Service team appreciates your business, support and insight. Have a great day! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

David Mantica

Google 1 2 3 4 5
Cary, NC 03/09/2026

Fantastic work! Easy to schedule, on time and high quality work! Thank you!

Response from Ashley Gammon, General Manager Business Owner

David, thanks for your positive feedback! We're pleased to hear you found scheduling easy and appreciated the quality of our garage door work. Your satisfaction is important as we strive to provide timely and high-quality service in Holly Springs.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Frank Brooks

Google 1 2 3 4 5
Raleigh, NC 03/09/2026

Couldn't be happier with the service. Repair done on a Sunday; I was able to book easily online. Our technician was excellent, very competent, informative, and most importantly, pleasant and easy to deal with. Perfect overall, certainly "above and beyond" by proactively advising preventative maintenance in addition to fixing our broken door. We are deeply appreciative!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Frank. It's great to hear that our technician provided excellent service and proactive maintenance advice. We aim for a seamless process, even on weekends. Your appreciation means a lot!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

charlene McDanal

Google 1 2 3 4 5
Durham, NC 03/09/2026

Spring broke on my garage late Saturday afternoon but Precision got me scheduled for the next day. Richard McCann came out and took care of the repair. Delightful, professional young man. Explained what needed to be done and also what things I might see down the road that might need attention. Very pleased with the job!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review, Charlene. It's great to hear that Richard provided a clear explanation during your garage door spring repair. We strive to keep customers informed about future maintenance needs.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Robert Thompson

Google 1 2 3 4 5

Richard showed up on time and is very knowledgeable about his product. Very professional and positive attitude. Job well done. Robert Thompson

Response from Ashley Gammon, General Manager Business Owner

Thanks for the positive feedback, Robert. Richard's professionalism and product knowledge are key to our service. We're pleased to hear you had a great experience!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Pawel Polanowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door stopped opening while the motor kept trying to lift it. I called Precision and scheduled a service call. Richard McCann was the technician that came to the house next day and right on time. I described the problem to him and he knew exactly what the problem was (broken spring). He provided several different options to complete the repair and was ready to complete the job the same day. Richard was very professional and transparent about what needed to be done and explained the multiple options in great detail. I will highly recommend Richard from Precision for any needs related to garage door issues or new installs. Thank you for great service.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the great review and full picture details here. We are overjoyed that you decided to share with our team at Precision Garage Door Service. Thanks so much! Have a lovely weekend ahead.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Marchese

Google 1 2 3 4 5
Durham, NC 03/04/2026

Rich was extremely professional and courteous.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the review, Bill. We're pleased to hear that Rich provided professional and courteous service. Your feedback helps us maintain high standards in garage door service.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Catherine Diggs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard arrived in a timely manner and was very courteous and professional. He resolved my problem quickly and efficiently.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see, thank you so much! We appreciate your business, support and review. We are always here at Precision Garage Door Service for your garage door needs. Thanks for sharing!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Barbara Kearney

Google 1 2 3 4 5

I will admit to being a little nervous about a repairman I didn't know coming out. That didn't last long. Richard McCann was knowledgeable, polite, and friendly. He replaced the rollers on my garage doors and explained in detail what would be done and why. He also performed maintenance and again explained in detail what he would do. I was very, very pleased with the service.

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Barbara! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

todd crouse

Google 1 2 3 4 5
Cary, NC 02/25/2026

Prompt, professional service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Todd. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Raleigh, NC team.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Steve Dixon

Google 1 2 3 4 5

Richard came out to take care or a noise issue and do general maintenance. He replaced the the rollers, lubricated the tracks and calibrated the opener. The door is almost silent now. He also referred me to an online coupon that gave me a substantial discount. Really great technician!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Steve! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Christina Prowant

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Christina, so glad to hear you had a positive experience with our local Morrisville, NC team.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,Customer support,General repairs & installation

Golet Holloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard McCann is “The man!!!” He showed up to my residence in a very timely manner. He assessed the problem and explained all of the details to me in plain layman’s terms. His knowledge and experience was obvious. After he finished the repair, I expressed interest in upgrading the garage mechanics. Richard showed me multiple options and even forwarded the same to my email, to allow me to explain everything to my wife. Richard was highly professional and courteous. He is a great ambassador of your company. Looking forward to using your company for all of my garage repairs.

Response from Ashley Gammon, General Manager Business Owner

Hi Golet, thank you for the wonderful 5-star review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks so much!!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

David Newman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician, Richard McCann is an excellent communicator. He arrived on time immediately discovered the problem and then explained what he was going to do. Very professional and customer service oriented. I would recommend Precision Garage Door Service and have been a customer for 20 years.

Response from Ashley Gammon, General Manager Business Owner

Hi David, thank you for the wonderful 5-star review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks so much!!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Andrew Covington

Google 1 2 3 4 5
Cary, NC 02/06/2026

My spring broke and needed it replaced. Was able to conveniently schedule a same-day appointment online. Richard came out and listened to my problem, and provided a clear breakdown of different options. Felt like he was there to help, and not try to upsell things I wasn't asking for. Replaced the springs quickly and professionally. Would definitely recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Andrew! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Phil Braun

Google 1 2 3 4 5
Pittsboro, NC 01/30/2026

Precision technician access my garage door issue and then fixed the problem that included a tune-up of the entire system. My garage door works perfect and the noise of door opening and closing was dramatically reduced. This only took a few hours.

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Phil. Thank you for the review and comments.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Tom W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/27/2026

Rich was a pleasure to work with, courteous, professional and on time. He quickly identified the issue and recommeded several options to fix the problem. Once I selected an option, he quickly and professionally performed the work and I am very pleased with the results. I would definitely use Precision Garage Door Service for any problem in the future.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Larry Cameron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 01/22/2026

I’ve used this company several times and have always been very satisfied with their response and their service. Our technician today - Richard - did excellent work. He was polite and professional, he explained everything carefully, and he worked efficiently. Precision certainly deserves a 5-star rating.

Response from Ashley Gammon, General Manager Business Owner

Wonderful rating and review! Thanks so much! We appreciate you at Precision Garage Door Service. Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! We are always here for your garage door needs and concerns.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Shashi Buddula

Google 1 2 3 4 5
Apex, NC 01/16/2026

Excellent garage door repair service from start to finish a five star experience.Richard arrived on time, was professional, and clearly explained the issue. The repair was completed quickly and the door works perfectly now. Customer support was friendly, responsive, and easy to work with.Highly recommend this company for reliable and honest garage door service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Shashikanth. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Raleigh, NC team.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

john gilbert

Google 1 2 3 4 5

We had a problem with our garage door and called Precision Garage door service. Richard came out that same morning of the call and fixed the problem, this is the fastest I probably have seen a company come out and fix something so fast and did an excellent job. Very good company to do business with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, John! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Suzanne Alford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard was knowledgeable and able to repair the garage door quickly. He was pleasant and polite.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the joyous review, feedback and kind review. We appreciate you taking the time to share with our team at Precision Garage Door Service. We are always here for you and yours and are glad we can help with your garage door needs! Thanks!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Cristel Payne

Google 1 2 3 4 5
Cary, NC 01/13/2026

We have used them twice for different issues. Richard is very professional, knowledgeable and their prices are reasonable. Amazing company!

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Cristel. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Raleigh, NC team.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Kimberly Laney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 01/08/2026

My garage door opener stopped working late in the afternoon, and I was able to schedule an appointment for the very next morning! Richard was very polite and knowledgeable, and he was able to quickly diagnose the likely problems. I ended up with a new motor, and my door now opens and closes like a brand new door! I was very pleased with the service and professionalism, and I highly recommend that you call Precision Doors of the Triangle if your garage door opener isn’t functioning properly.

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the fabulous review, shout-out and kind rating. We appreciate you sharing, providing clarity and feedback and supporting our team at Precision Garage Door Service! Thanks again! Have a great week.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Product: Springs

Mike Damaso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 01/04/2026

Richard arrive on time (on the weekend). He explained everything and any recommendations. Springs were replaced quickly and everything works great. Costs were good. Definitely will call them again when needed.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review, rating and 5-star support! We are overjoyed you had a good experience with our team at Precision Garage Door Service. Please reach out for anything else with your garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Jim Black

Google 1 2 3 4 5
Cary, NC 01/03/2026

Richard was amazing! Quickly resolved the off track door issue complete rebuild accomplished within an hour and a half! Well done

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Jim! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Douglas Knott

Google 1 2 3 4 5

Arrived on time, check door for what problem I reported, found the problem & offered solution. Very professional

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Douglas! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Bradley Crain

Google 1 2 3 4 5
Raleigh, NC 12/30/2025

I had an excellent experience with this garage door service company. Scheduling the appointment through email was convenient and straightforward. Scotty arrived the very next day, fully prepared, and fixed my garage door quickly and efficiently. He was also incredibly friendly, patiently answering all my questions and happily letting me observe the repair—I always like to learn a bit about how things work. I highly recommend this company for any garage door needs!

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Bradley. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Raleigh, NC team.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Steve Vanderwoude

Google 1 2 3 4 5

Getting this work done was a pleasure, from making the appointment, changing it, the technician arriving on time and prepared to do the job. Richard was easy to work with, and did a good job assessing the situation, offering options, and explaining the advantages and disadvantages of them, and then doing the work efficiently and effectively. We are very happy with the results.

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Steve. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Morrisville, NC team.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Joseph Gambella

Google 1 2 3 4 5

The Customer Service is top notch. The Technician Richard diagnosed the problem right away. Highly recommend

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

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