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about Precision Garage Door
Precision Garage Door of Raleighhas received 2100 reviews, averaging 4.89 Stars:
Raleigh, NC
Product:
Durham, NC
We recently moved to NC. Our house here has a Precision door opener. It worked fine our 1st 6 months here, but then it became stuck open. We called because after trying several things ourselves, we couldn't get it to close. I looked up and called your company and was happy that a technician could come same-day. Tim soon arrived and worked through correcting our problem and helped preform some needed general maintenance as well. He was very pleasant to work with and answered all our questions on how best to do routine lubrication of the system, and how often a professional check-up and maintenance visit should be done. Would use Precision Garage Door again.
- Dan Johnson
Raleigh, NC
Brad was out quickly to fix a broken spring. Courteous, professional, a pleasure to me. Service scheduled quickly. Thank you!
- Jacqueline Tope
Product:
Cary, NC
We have a newly built home and after 3 years I woke up this morning to a broken garage spring. I called the company who installed the system only to be told that the next service call would be mid next week, which was unacceptable! I’ve worked with Precision Garage Doors back in New York and know them to be of the highest quality. I gave them a call and was informed that they would be out within a couple of hours. Our tech was Tim McRea who was awesome. He quickly diagnosed the problem and provided options for me to select from which fixed the problem. This will once again be my go to company for solutions!
- Derrick Jones
Clayton, NC
Andy called when in route to provide an ETA, was very professional and friendly. He gave us two options to choose from to fix our issue. He had all the parts in his truck and completed the service in a timely manner with good pricing. I will definitely use them again if needed.
- Sadie Brown
Durham, NC
Richard McCann was our Precision rep and he was 100% friendly and professional. He worked around a last-minute work complication of mine, did an excellent job explaining the core problem we were facing, answered my questions directly and intelligently, and presented me with several options to get our repairs completed. Once we had a plan, he did all of the work quickly and efficiently. I had no unmet expectations at all, and assuming he's representative of Precision as a whole I couldn't recommend them more highly.
- Dan Ozdowski
Product:
Cary, NC
Your team at three did a wonderful job and very knowledgeable on the system and how to program the cars and the myQ app. They double checked everything and that is a welcome event.
- Billie & mehre Higgs
Product:
Apex, NC
I received good attention from the schedule the service until the garage door was repaired. The technician Richard was kind, diligent and professional . Thanks!!
- Natalia Pena
Product:
Cary, NC
Our garage door spring broke on a Saturday. I called Precision and they had a tech Michael Ottoen here Monday morning. Michael was very knowledgeable of garage door parts and mechanics. He identified the problem and expalined options to fix the spring and replace other parts that would otherwise require replacement in the near future. Michael make the corrections and the door now functions as expected. IMichael was friendly and easy to discuss options. I recommend Presicsion to others based on this occurance.
- Jack Goggins
Product:
Wake Forest, NC
Fast reply next day service fixed my garage door top notch service.
- Daniel Jackson
Apex, NC
Devon culver did a great job!
- Michael Baker
Product:
Cary, NC
John, Install Team, Thanks for the quick and professional service you provided. I love the new doors and opener, so quite and smooth. The new ability to remotely open-close the doors is very handy. Steve
- Steve Michael
Mr. Scotty Johnson was the bomb!!! The response time was quick and he completed the job in the same fashion. He was very knowledgeable and explained everything. I pray I don’t have any more issues but if I do, Mr. Scotty will be the first call!
- Jocelyn Kersey
Garner, NC
Technician was fantastic. Product was priced way higher than average. But I was in a bind and just paid it. Some add on expenses should have been part of the standard new motor install.
- Ron Sherron
Durham, NC
Excellent & knowledgeable service ! Technician was professional & friendly,neat in appearance & very courteous.
- Steve Pettus
Hillsborough, NC
I had a great sales and installation experience with Precision Door. I would highly recommend them.
- Jason Hester
Product:
Wake Forest, NC
Very efficient, professional and on time
- Suzanne Burgess
Raleigh, NC
I’ve used your service in the past and was very pleased. But originally got your company name just from searching the Internet. For this current service appointment, you guys were great as always. Greg, our technician and sales person did a great job, very professional and knowledgeable and very pleasant. Greg is a great representative for your company. Thank you again.
- William Godfrey
Apex, NC
Chris was prompt and very knowledgeable and courteous.He answered all of my questions and let me make my own decisions without pressure.
- Dick Onofrio
Pittsboro, NC
Jonathan M and Justin were very professional and friendly. On time, did a fantastic job. I would highly recommend your company for all of your garage door needs. Thank you so much we were very happy.
- Madelyn Mann
Raleigh, NC
Evan Kopel did a great job on repairing the springs on our garage door. We’ll be scheduling the replacement of our old garage door opener soon!
- Nicole Suchniak
Durham, NC
Evan was knowledgeable and very efficient. He identified a couple of problems, which some others might have missed, and fixed them. He also gave me some valuable information about keeping the door mechanisms functional.
- Robert Paulick
Chapel Hill, NC
Great experience with Precision Garage. Everything from the estimate, to customer service to installation. Day of installation went perfect.
- Jason Hrdina
Fuquay Varina, NC
Chris C replaced my garage door opener today. He was skilled, efficient, and friendly. The same day service was amazing, as well! I’ll be using Precision again if I ever need them.
- Jennifer
Cary, NC
I met the tecnition Richard McCann a few months ago working on my neighbors garage door. Was so impressed with this young man wanted him to take care of my garage problem, did a great job.
- Dick Arsenault
Apex, NC
Are old opener stopped working on Friday afternoon. Having seen many commercials on TV for Precision I called them and they were able to have a service tech here on Saturday. The old unit was unrepairable. The tech installed a new LiftMaster in less than 2 hours. He was very knowledgeable about the product and getting us setup with the phone app. His workmanship was very professional and neat. We are happy we called Precision.
- Marty Krogh
Fuquay Varina, NC
I was having problems with my garage door not opening on a Saturday night; I called Precision Garage Door Service and they sent a technician out to me Sunday morning. My technician, Richard, was very kind, knowledgeable, and helpful. He walked me through what was wrong and my options to get my door operating again. He was able to replace what was needed on the spot and even assisted me in reprograming my vehicle garage door openers! I would definitely recommend Precision to my friends and family!
- Rachel Vega
Product:
Chapel Hill, NC
Evan, tech did an outstanding job. He went above and beyond to return to my home after there was an entry problem at the security gate. He explained his recommendation and presented me with repair options. The work was done efficiently and he removed all the worn parts. I used the web to find a company which included same day service.
- Jim Lofrese
Youngsville, NC
Excellent service! They did everything exactly as their website described. I really like seeing technicians pictures & stories, great security feature. My tech, Thomas Botts was outstanding. He explained what was needed now & what might be needed down the road based wear & tear. He gave several options & recommendations. Very nice, right on time.
- Diane Pfisterer
Product:
Apex, NC
your service provider, Chris C., was very capeable and efficient.
- Tom Vroman
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I would not recommend using this company. I found their pricing to be exorbitant to other competitors for a spring change. Additionally the tech left a mess in my garage and chipped in to the drywall. He made no effort to clean up or repair the damage to the wall. For paying well over a thousand dollars, I would have expected better service. They were able to come out in less than 24 hours to repair our garage. If you are looking for immediate service, they can be helpful but be prepared to pay a premium
- Robby Francis