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about Precision Garage Door
Precision Garage Door of Raleighhas received 2235 reviews, averaging 4.90 Stars:
New Hill, NC
Durham, NC
I was very pleased with the level on professionalism, knowledge, and customer service exhibited by Scotty Johnson. Unfortunately, our 21 year old garage door opener had failed completely and could not be repaired. Scotty was thorough in explaining options and helping me make informed decisions on replacements. He went out ofhis way to provide the best prices available and getting the new assemblies ordered. And kudos to Precision in that the new door is scheduled for installation just 2 work days later.
- Jane Seeley
Wendell, NC
Great interaction. The Tech was timely and friendly. He fixed the issue and the cost was reasonable.
- April Reese
Cary, NC
I called Precision Door Services after 5:00pm on Tuesday evening. They gave me an appointment time for next day on Wednesday. Richard McCann arrived Wednesday afternoon as planned. He evaluated my garage door problem and explained three options to fix our garage door. He was very polite and completely explained each option, I decided which option to take and he started to work right away. We reviewed everything he had done at the end of the project. I am very satisfied with work preformed and will recommend Precision Door Services to my friends and neighbors. Thank you.
- John Woodford
Product:
Durham, NC
Great Service, There was a thorough inspection by the Technician, and the garage door opener was updated with Genie 8FT belt Rail.
- Gregory Stewart
Raleigh, NC
Excellent job. Fast, courteous, and a good working knowledge of the repair necessary to address and fix the issue. Well pleased. Fairly priced also.
- Donald Holland
Cary, NC
Precision Door installed my garage doors years ago. When the spring broke yesterday, I called them and they scheduled a service appointment the next day. Andy arrived to replace the spring and was finished in 30 minutes. He was very friendly and professional and the entire experience was painless and efficient. Great company with wonderful employees!
- Colette Dishakjian
Durham, NC
The service tech that fixed our door was excellent and then some I’m glad that they fixed our door on a weekend. Thanks for that I feel that the price for parts was too high But thanks for the great service
- Irv Whitney
Raleigh, NC
Tim Your technicians are very professional and do quality work. Unless I’m missing something, the markup on the springs and the bearings/plate are pretty excessive. I understand the need to cover costs.
- Peter Wirth
Product:
Garner, NC
Andy was Superb. He checked it out, explained everything to us and let us decide while recommending the best option for us. He was done in an hour and made it look easy. He’s a gentleman I’d have a beer with
- Ben Stevison
Durham, NC
The lady who scheduled my appointment with the technician early this morning was professional and friendly. Thomas called within the window of time she had given me to say he was enroute. He diagnosed my garage door problem immediately and resolved my minor issue. He answered my questions about maintenance, was courteous, professional, and was all done within approximately 3 hours of my call to the company. I had used Precision Garage Door Service before and will continue to give this company my business, if I ever need to call them again.
- Tonya Page
Durham, NC
We chose Precision Door because of our excellent service experience from the past. Professional, efficient, well equipped employees.
- Howard Rice
Product:
Raleigh, NC
Greg Gray was my technician. He did a great job replacing the spring and rollers on my garage door. I had a new motor installed by precision door last year and he honored the estimate given to me at that time. He also fixed a short that was not allowing me to use the controller on the wall and fixed some trim on the outside that was loose. Thanks Greg! Good job!
- Brenda Crider
Chapel Hill, NC
Clear sales information, on time installation, courteous and professional installation. What's not to like? Of course I'll highly recommend this business. E. R. Weintraub
- Roy Weintraub
Product:
New Hill, NC
Andy was very knowledgeable and very courteous. He described the issue and provided several options to mitigate the problem. We decided to go ahead with the full fix as it provided a great warranty. Andy was fast and had our garage door back in operation in under an hour. Would highly recommend this company to anyone!
- Lee Howell
Raleigh, NC
Thomas was excellent. Professional, polite and very knowledgeable. Thanks
- Mike Stephens
Product:
Raleigh, NC
John LeFevre was an excellent salesperson and Jonathan did a fabulous installation. Thank you!
- Kathryn Christmas
Durham, NC
John was courteous and professional. He explained the issues clearly and concisely. He did a great job and cleaned up the area totally.
- David Dickerson
Wake Forest, NC
Greg was our technician. He arrived late on Friday afternoon but he tackled our problem quickly and efficiently. He explained exactly what he was doing in terms that we could understand. He was professional in every way and you can tell he loves his job.
- Peggy Beverage
Cary, NC
Evan Kopel from Precision did a great job repairing my garage door! One of the springs broke. The springs were replaced, along with a few other aging parts that needed replacing. The door now works much better (quieter and smoother) than it did before the spring broke. Everything was carefully explained before the work was done and several options provided, highlighting the ones that were most important. I would most definitely call him Evan again! Precision was great to send Evan just a few hours after I contacted them! Evan was fully equipped to do all the repairs on his first visit!
- George Amato
Raleigh, NC
Fine service appointment today with John. He diagnosed my remote problem immediately and replaced the faulty sensors and wiring. He provided the cost and that is exactly what I was charged. He was thorough, personable and onetime for our appointment. For any issues in the future, I will call Precision and request John if he is available. Great service thank you.
- Maureen Brennan
Clayton, NC
Chris did a great job. Very informative!
- Jay Kurtgeri
Durham, NC
Both the person taking the measurements and the team who installed were extremely friendly and knowledgeable. Great review of what they installed. Very impressive service!
- Suzan Perry
Product:
Durham, NC
Very courteous and knowledgeable. Replaced other items that were an upgrade of materials. Thank you for the same day response. Will recommend you to be others.
- Richard Rusche
Product:
Angier, NC
Excellent customer service. Our technician, John, was so efficient and personable. Highly recommend!
- Melissa Shreckengost
Clayton, NC
Great service from Greg. He was very knowledgeable and on time! I definitely want to use him again!
- Earl Johnson
Garner, NC
The tech was great and did a through job with my garage doors.
- Carl Campbell
Product:
Raleigh, NC
Service was excellent. Repair person was very detailed in his explanation of repairs needed. Pointed everything out He was on time. Did a very good job.
- Randy Mcintyre
Raleigh, NC
I was really happy with the whole process with Precision. I was able to get an appointment the day after I called, Thomas showed up on time and evaluated my doors while explaining everything he was examining and why. After his diagnosis, he walked me through different options without any pressure, answered all my questions, and had both up and running in under an hour. They sound like new! I would definitely use Precision again.
- Rob Klink
Raleigh, NC
Precision was great. Scheduling an appointment was easy. They came out in just two days and fixed the problem immediately. Richard was phenomenal. Prompt, professional, and reasonable, with outstanding customer service. I highly recommend Precision for any garage door needs.
- Lincoln Larson
Product:
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I’m very happy with the prompt, professional and courteous garage door repair service that I received from Precision Door. My service tech, Thomas, arrived right on time, worked very efficiently, and explained what he was doing and why, throughout the thorough inspection and repair process.
- Don Mcalister