About Richard
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Reviews for Richard McCann
Ella Royall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard was very personable. Explained problem. Fixed!
Jeremy King
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard was great and explained my issues/educated me on the garage door. Highly recommend
Richard was great came over and fix the issue right away
Thank you for your feedback! We're glad to hear Richard resolved your issue promptly. Your satisfaction is important to us.
Technician: Richard McCann
Service: General repairs & installation
Richard was on time and courteous. He did a great job installing new parts to get my garage door working. Explained everything clearly and was professional. Precision Door is the only company you need to call.
Thank you for your business and five star review. We are so glad Greg could take care of your door needs. We look forward to working with you again.
Technician: Richard McCann
Service: General repairs & installation
Robert Gettings
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service and attention provided by Richard McCann who worked on the garage door.
Technician: Richard McCann
Service: Garage Door Repair
The sound of a smooth well functioning garage door is truly a beautiful thing, never realize this until ours stopped working. Our technician Richard was great!! explain what was broken. What needed to be replace and got to work right away and was done in about an hour. Would definitely recommend to anyone having issues with theirs.
Thank you for your positive feedback! We're glad to hear Richard provided excellent service and got your garage door functioning smoothly again. Your recommendation means a lot to us!
Technician: Richard McCann
Service: General repairs & installation
Kathy Hiegel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I cannot say enough about the technician, Richard, who came to service my garage door today. He came the same day I called and provided great service. He had everything he needed in the truck to get the job completed while he was here. He explained all of the options available for the repair and also explained some things that may need to be addressed in the future with the garage door itself. He was very courteous, professional and knowledgeable and I would highly recommend him and Precision Door for any garage door services you may need.
Technician: Richard McCann
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Mary Amundsen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
terrific!! fast response, easy to schedule, great workmanship
Technician: Richard McCann
Service: Garage Door Repair
Marilyn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’ve had your service before but this was the experience I’ve had. It was better than five stars
Lisa Michael
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Figured out my garage issues very quickly, after several visits from another company.So thrilled.....
Technician: Richard McCann
Service: Garage Door Repair
Very prompt & professional service. Well done!
Thank you for your positive feedback! We're glad to hear you experienced prompt and professional service. Your satisfaction is our priority.
Technician: Richard McCann
Service: General repairs & installation
Joe Fort
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Highly rated BBB and online reviews. Richard was very professional and did an excellent job of resolving our problem, as well as servicing both doors.
Richard McCann was great. He was very knowledgeable of the system he installed. I also liked how he cleaned up afterwards and helped me program my multiple door openers and warned me about potential threats. Thanks Richard
Thank you for your feedback! We're glad to hear Richard provided knowledgeable service and helped with your door openers. Your satisfaction is important to us!
Technician: Richard McCann
Service: General repairs & installation
Margie Sack-york
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service and very knowledgeable
Heidi Haldeman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard was awesome. So friendly. Took time to explain everything
Technician: Richard McCann
Service: Garage Door Opener Repair
Keith Swart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Sunday afternoon one of our garage door springs broke, making this rather heavy door inoperable. Called Precision around 5pm (on a Sunday) had a technician on site in a little over an hour. Richard McCann handled our problem quickly. His vast knowledge and eye for detail is a great asset to Precision. He identified other areas of great concern and quickly re-engineered the improper installation by our builder, making our system much safer. Thank you, and thanks Richard! Keith S Holly Springs, NC
Karen Spake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scheduling was easy and the response time was great. Richard called prior to his visit and was able to diagnose the primary issue over the phone. Based on that conversation, he was able to show up with the required part and make the repair in one visit versus 2. He worked quickly and was very courteous and professional. We’ll definitely call Precision Door again for future garage door repairs/purchases.
Technician: Richard McCann
Service: Garage Door Repair
Thank you for your positive review! We're glad you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.
Technician: Richard McCann
Service: General repairs & installation
Excellent timely service.
Thank you for your feedback! We're glad to hear you received excellent and timely service. If you need assistance in the future, feel free to contact us.
Technician: Richard McCann
Service: General repairs & installation
Rebecca Lickteig
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called a little after 8 am and they were able to get me on the schedule same day! The technician called before arriving and explained all our options to fix the issue and prevent future issues. Very fast, friendly and professional! Great experience!
Leidy Z
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision really is the greatest, I called early morning and the Richard, our technician was here within the hour. He was a pleasure to work for, he did an amazing job at explaining the damage done to my garage door due to a lightning strike. He made recommendations to have everything repaired to perfection and now my door now runs smoother and much more quieter than ever before. I recommend Richard 10/10!!! :)
Scott Siegel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
excellent service and technician
Technician: Richard McCann
Service: Garage Door Repair
Same day service was amazing. Super friendly and very reasonable. Certainly, not a service you need to call upon often, but highly recommend when needed.
Thank you for your positive feedback! We're glad to hear you had a great experience with our same-day service and found our team friendly and reasonable. Your recommendation means a lot to us!
Technician: Richard McCann
Service: General repairs & installation
Eric Benedetti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.
Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.
Joe Puiatti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician who fixed my door was very professional. He is a valuable employee you should be happy to have representing your company.
Technician: Richard McCann
Service: Garage Door Repair
Colleen Bradley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Richard explained the issues with my garage door and repair the door in the same day. He was professional and thorough!
Technician: Richard McCann
Service: Garage Door Repair
John Calcagni
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They came soon after being called. They were very efficient in scheduling. Their repair person was very personable, arrived when scheduled, and very efficient.
Very pleased with Richard and Precision Garage door. Took time to answer all questions, provided timely service. Definitely recommend
Thank you for your positive feedback! We're glad Richard provided timely service and addressed all your questions. We appreciate your recommendation!
Technician: Richard McCann
Service: General repairs & installation
R. Olmsted
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Desperately needed emergency help (residential) well after normal hours to get the garage (2 car) door functioning again. Called Precision at 7:30 pm and was pleasantly surprised to be able to get an appt for 10 pm that very evening. Richard McCann came to the rescue. Richard assessed the situation quickly, provided options to resolve the problems and once a plan was chosen, was extremely efficient in completing the work by midnight ; ( replaced 2 springs, installed new safety cables, new lift motor and track, etc.) Quite impressive , indeed. I highly recommend Precision ( and Richard) for your garage door repair needs.
Service is always, always dependable.
Thank you for your feedback! We're glad to hear that you find our service dependable. Your satisfaction is important to us.
Technician: Richard McCann
Service: General repairs & installation