Richard McCann has received 476 reviews, averaging 4.95 Stars!

About Richard

Richard has been a dedicated service technician for over three years with Precision. He thrives on challenges that spark his creativity and finds great satisfaction in resolving problems. In his downtime, Richard enjoys fabrication/welding, restoring cars, and woodworking.
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Reviews for Richard McCann

Ella Royall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard was very personable. Explained problem. Fixed!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Door Opener

Jeremy King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 01/03/2023

Richard was great and explained my issues/educated me on the garage door. Highly recommend

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Ahamed Nafran Shiraz

Google 1 2 3 4 5
New Hill, NC 01/03/2023

Richard was great came over and fix the issue right away

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Richard resolved your issue promptly. Your satisfaction is important to us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Howard Eakes

Google 1 2 3 4 5
Raleigh, NC 12/22/2022

Richard was on time and courteous. He did a great job installing new parts to get my garage door working. Explained everything clearly and was professional. Precision Door is the only company you need to call.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your business and five star review. We are so glad Greg could take care of your door needs. We look forward to working with you again.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Robert Gettings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 12/19/2022

Great service and attention provided by Richard McCann who worked on the garage door.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Jesse Davis

Google 1 2 3 4 5

The sound of a smooth well functioning garage door is truly a beautiful thing, never realize this until ours stopped working. Our technician Richard was great!! explain what was broken. What needed to be replace and got to work right away and was done in about an hour. Would definitely recommend to anyone having issues with theirs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Richard provided excellent service and got your garage door functioning smoothly again. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Kathy Hiegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I cannot say enough about the technician, Richard, who came to service my garage door today. He came the same day I called and provided great service. He had everything he needed in the truck to get the job completed while he was here. He explained all of the options available for the repair and also explained some things that may need to be addressed in the future with the garage door itself. He was very courteous, professional and knowledgeable and I would highly recommend him and Precision Door for any garage door services you may need.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Mary Amundsen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 12/08/2022

terrific!! fast response, easy to schedule, great workmanship

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Marilyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 12/03/2022

I’ve had your service before but this was the experience I’ve had. It was better than five stars

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Doors

Lisa Michael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 11/30/2022

Figured out my garage issues very quickly, after several visits from another company.So thrilled.....

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Jody Brannon

Google 1 2 3 4 5
Cary, NC 11/22/2022

Very prompt & professional service. Well done!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you experienced prompt and professional service. Your satisfaction is our priority.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Joe Fort

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Highly rated BBB and online reviews. Richard was very professional and did an excellent job of resolving our problem, as well as servicing both doors.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

preston davis

Google 1 2 3 4 5
Clayton, NC 11/20/2022

Richard McCann was great. He was very knowledgeable of the system he installed. I also liked how he cleaned up afterwards and helped me program my multiple door openers and warned me about potential threats. Thanks Richard

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Richard provided knowledgeable service and helped with your door openers. Your satisfaction is important to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Margie Sack-york

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 11/18/2022

Great service and very knowledgeable

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Cables

Heidi Haldeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 11/10/2022

Richard was awesome. So friendly. Took time to explain everything

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Keith Swart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sunday afternoon one of our garage door springs broke, making this rather heavy door inoperable. Called Precision around 5pm (on a Sunday) had a technician on site in a little over an hour. Richard McCann handled our problem quickly. His vast knowledge and eye for detail is a great asset to Precision. He identified other areas of great concern and quickly re-engineered the improper installation by our builder, making our system much safer. Thank you, and thanks Richard! Keith S Holly Springs, NC

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Karen Spake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 10/26/2022

Scheduling was easy and the response time was great. Richard called prior to his visit and was able to diagnose the primary issue over the phone. Based on that conversation, he was able to show up with the required part and make the repair in one visit versus 2. He worked quickly and was very courteous and professional. We’ll definitely call Precision Door again for future garage door repairs/purchases.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Matt Frongello

Google 1 2 3 4 5
Raleigh, NC 10/18/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Barry Buhler

Google 1 2 3 4 5
Pittsboro, NC 10/10/2022

Excellent timely service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear you received excellent and timely service. If you need assistance in the future, feel free to contact us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Rebecca Lickteig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wendell, NC 10/03/2022

I called a little after 8 am and they were able to get me on the schedule same day! The technician called before arriving and explained all our options to fix the issue and prevent future issues. Very fast, friendly and professional! Great experience!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Leidy Z

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/23/2022

Precision really is the greatest, I called early morning and the Richard, our technician was here within the hour. He was a pleasure to work for, he did an amazing job at explaining the damage done to my garage door due to a lightning strike. He made recommendations to have everything repaired to perfection and now my door now runs smoother and much more quieter than ever before. I recommend Richard 10/10!!! :)

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Door Opener

Scott Siegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/20/2022

excellent service and technician

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Mark Mullen

Google 1 2 3 4 5

Same day service was amazing. Super friendly and very reasonable. Certainly, not a service you need to call upon often, but highly recommend when needed.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with our same-day service and found our team friendly and reasonable. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Eric Benedetti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/16/2022

I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.

Response from Tim Yeager Business Owner

Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Joe Puiatti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/09/2022

The technician who fixed my door was very professional. He is a valuable employee you should be happy to have representing your company.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Colleen Bradley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Richard explained the issues with my garage door and repair the door in the same day. He was professional and thorough!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

John Calcagni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/06/2022

They came soon after being called. They were very efficient in scheduling. Their repair person was very personable, arrived when scheduled, and very efficient.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Chuck May

Google 1 2 3 4 5
Apex, NC 09/02/2022

Very pleased with Richard and Precision Garage door. Took time to answer all questions, provided timely service. Definitely recommend

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided timely service and addressed all your questions. We appreciate your recommendation!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

R. Olmsted

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Desperately needed emergency help (residential) well after normal hours to get the garage (2 car) door functioning again. Called Precision at 7:30 pm and was pleasantly surprised to be able to get an appt for 10 pm that very evening. Richard McCann came to the rescue. Richard assessed the situation quickly, provided options to resolve the problems and once a plan was chosen, was extremely efficient in completing the work by midnight ; ( replaced 2 springs, installed new safety cables, new lift motor and track, etc.) Quite impressive , indeed. I highly recommend Precision ( and Richard) for your garage door repair needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Garage Door Opener

Susan Sheldon

Google 1 2 3 4 5

Service is always, always dependable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that you find our service dependable. Your satisfaction is important to us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

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