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Greg Gray
Average: 4.93 stars
Greg Gray's Bio:
My name is Gregory Gray but everyone calls me Greg. I have been with Precision for almost 3 years. It is the best job I have ever had. They always put the customer first and allow me to take my time and repair your door the right way the first time. I have 7 awesome kids 4 of which are adults and live out of the state. I have been married 15 years to my wonderful wife Shante. We have been blessed with 3 awesome children, Saibra, Saige and our "Chosen One" adopted daughter, Heaven. I am a Baptized Jehovah's Witness. I love Precision because they are an honest company which allows me to not compromise my beliefs.
Hillsborough, NC
Raleigh, NC
We have used Precision for a number of years. We had an issue in getting the door to close. Greg was our mechanic and he was wonderful. He helped us work out the problem. We decided to get a new remote keypad as well which he installed. He did a great job.
- Robert Hargraves
Angier, NC
Greg Gray was phenomenal!!! Thorough in all explanations, and a great personality. New door had to be ordered.
- Richard Dupree
Raleigh, NC
Great customer service! Greg did an outstanding job. Same day service and very competitive pricing!
- John Lowe
Raleigh, NC
Precision Garage Door Service was everything their name says. Our technician Greg was professional, knowledgeable and helpful. He explain what was wrong with my opener. Greg gave me options and didn’t push me into one that made me uncomfortable. He was patient throughout this experience. Now I have an opener that works great. Also I have peace of mind that the work was done right
- Beth Gooden
Apex, NC
Gregory Gray was the name of the mtechnician who arrived on time as stated. Follow the Covid guidelines, very professional, experienced and respectful. He found the problem quickly and replaced it with a new one in an ample time. Teaching us how to operate our new unit was done intelligently.
- Annie Mcbean
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Technician: Greg Gray
Raleigh, NC
Greg was professional. He walked me through the whole process in a way I could understand, and was comfortable with. He gets my best rating!
- Susan Daniel
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Technician: Greg Gray
Apex, NC
Had issue with garage door laser, which wasn't working, so we could only close door using a forced close. Our technician, Greg Gray, was awesome! We got same day service, he had replacement parts in his truck, and he took time to fix a poor laser mount situation, which the original home builders screwed up. My wife and I will continue to use Precision!!
- Nick Conley
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting our company, we appreciate your business. We look forward to working with you in the future if you need us.
Sanford, NC
Your service was very prompt and efficient. Thank you.
- Diane Adams
We are so happy to see how satisfied you are with the quick service provided by Greg, he is great! Thank you for your business and the five star review. Please call us if we can help you in the future.
Clayton, NC
I found your company by google. Greg did a great job repairing my garage door. He used all the proper guidelines for this virus. He was professional and friendly.
- Vicky Foote
Thank you so much for taking the time to share your experience. Greg is a great employee and we take pride in knowing you are happy with the service he provided. We appreciate your business and we hope you stay safe and healthy!
Cary, NC
Excellent professionalism and expertise!
- Carolyn Lee
Thanks for the 5-star review. Our team is thrilled that you’re happy with the service you received. We appreciate your business very much and we are always here if you need help in the future.
Angier, NC
Excellent customer service. Same day service. Greg our repair specialist was very knowledgeable and friendly. We are very pleased with our experience .
- Tonya Scott
Thank you for sharing your experience with our company and Greg, he is great! We love seeing how pleased you are with the service you received. If we can help in the future, please let us know. We appreciate your business and the five star review!
Garner, NC
See previous comments...
- Bill Bagley
Thank you for your business and the five star review!
Youngsville, NC
Great work & did it with a sense of ur!
- Ervin Crowther
Awesome to hear, so glad we could help. We appreciate your business and the five star review!
Holly Springs, NC
Greg is great!
- David Dyer
Thank you, we agree! Greg is a great employee and we are so happy he could help with your door needs. We appreciate your business very much!
Morrisville, NC
Greg did a great job replacing both springs on our garage door to get it working again. He was very safe and efficient in his workmanship.
- Stephen Payne
Thank you for sharing about your experience. Greg is great and we love seeing how happy you are with the service he provided. We appreciate your business and the five star review. Please let us know if we can assist you in the future.
Garner, NC
Prompt service and quality work, and high quality placement parts as well. Technicians are always professional and friendly!
- Nan Wiggins
Thank you so much, we are happy we could provide you with five star service. We appreciate your business and please call us if we can help in the future.
Holly Springs, NC
Good service by technician but very, very expensive. Although a discount, 233$ for less than 30’ of work without change any spare is really too much and without any warranty because the brand of system wasn’t the one expected. In my previous house I spent 150$ for the same issue with another company. I think I’ll not call Precision anymore.
- Ferdinando Longobardi
We appreciate your business and you taking the time to leave a review. After reviewing the invoice on your account to repair your door, we feel the price quoted and billed was fair. The service fee was waived and you were given an additional discount off of the labor. We try to be very competitive with our pricing to obviously keep our business running and to be fair to customers. We are sorry you don't feel the same about the pricing. We will be happy to help if you need anything in the future, just give us a call.
Apex, NC
Came same day I called. Fabulous service. Tech was wonderful in explaining the problem and giving me options. He even programmed both cars to open the garage door! Would definitely use again and recommend to anyone!
- Rachel Garcia
Thank you so much for your business and the recommendation. Greg is a great employee and we are so happy he provided you with five star service. If we can assist you in the future, please don't hesitate to call us.
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Technician: Greg Gray
Zebulon, NC
Tech did a great job
- Brad Murray
Great to hear, we appreciate your business and the five star review!
Durham, NC
Great customer service and prompt attention. The technician was very thorough and quick. Thank you!
- Martha Walsh
You are very welcome Martha! Glad we could take care of your door needs. We appreciate your business and the five star review. Let us know if we can assist in the future.
Garner, NC
Having just purchased a home, we found the 16' Garage Door was noisy,and the door opener did not have the capability to link with vehicles. I called Precision to set up service and possibly a new door/opener replacement evaluation. Technician Greg Grey visited the very next day. He was VERY thorough. He showed how when using the manual release, the door was clearly unbalanced (would immediately drop closed instead of remaining at the position set) and the 1/3 HP door opener was set to Max level 10, indicating the springs/rollers were not doing their job. He gave the quote to rebuild the door and replace the door opener with a current 1/2 HP model capable of not only linking with the vehicles but also WiFi enabled via MyQ App. I asked for a quote for a new door and Greg brought in samples of non insulated / partially insulated (core filled with Expanded Polystyrene I believe) / and fully insulated (core filled with Extruded Polystyrene which has a higher R value). As we'd just moved to the neighborhood, we wanted to ensure a new door would match those in the community for looks and style to keep within HOA guidelines. Greg was very patient in helping us through the process and we chose a new Amarr Hillcrest 3000 insulated door with an R value of around 9.05 if I remember correctly. He also installed a new Liftmaster 8355W door opener, helped program the vehicles, and walked me through how to set up the MyQ App on my iPhone 11 and test it. Greg was very thorough, extremely professional, and instilled a sense of trust in us. If you're in the market for a professional team, we'd HIGHLY recommend Precision Garage Door of the Triangle!!!
- Joe Rogers
Joe, Thank you so much for the kind words and the five star review. Greg is a valued employee and we are so happy to see that you saw that as well. We love hearing that our customers received a five star experience because we strive to provide that with each call we make. We appreciate your business, please let us know if you need us in the future. Enjoy the new door and opener!
Cary, NC
Great service! The technician came out same day we called and didn’t force us to buy anything. Fixed what was needed and informed us of things to keep an eye on as our garage door ages. Probably not the cheapest service but fantastic customer service - worth the price for the convenience!
- Zach & kristina Zeidler
Thank you so much for your business, glad we could help take care of your door needs.
Raleigh, NC
Greg came out on an emergency request and fix our spring problem and thoroughly checked our entire system for any other potential problems. He was very professional and polite. If I ever have another problem in the future I will request him.
- Dawn Case
Greg is great, so glad he was able to take care of your emergency call. We appreciate your business and look forward to working with you in the future if you need anything.
Raleigh, NC
Always on time, explains repairs well, and excellent customer service!! I’ve used them twice in 2 years and both experiences have been top notch!! Highly recommend!!
- Dolores Johnson
Thank you for continuing to trust our company with your garage door needs. We appreciate your business and your recommendation.
Apex, NC
Very professional and efficient
- Jim & alicia Mcgrody
Thank you, we appreciate your business and the five star review!
Clayton, NC
Greg was the technician and very professional, polite and very knowledgeable . I'm very please with my decision to buy a new insulation door and a more updated motor . Thank you Diane
- Diane Dolese
We appreciate your business and the five star review. We hope you enjoy the new door and motor. Please let us know if we can assist you in the future.
Raleigh, NC
Tim Yeagher was great. Patient, good at explaining problem, took care of everything
- Al Rankin
Awesome to hear, thank you for the feedback. We appreciate your business!
Durham, NC
Installer Greg Gray did an excellent job assessing the problem and making very reasonable recommendations. He then went above and beyond working late into the evening to make sure the job got done.
- Greg Stotsenberg
Thank you for the feedback about Greg and your experience. We love seeing the positive things our customers say about our employees, they are all stellar at what they do and make our company great. We appreciate your business and please don't hesitate to call if we can help in the future.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
My experience with Precision was exceptional. They came to fix my problem the same day I called. The technician GREG who fixed my problem was very professional in the way he handled the issue. He was clear in his communication with me and I felt totally confident in his ability to fix the issue. I highly recommend GREG and Precision to handle your garage door repair needs.
- Hans Warner