Garage Door Repair in Raleigh, NC
Precision Garage Door
Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Raleigh
Proudly serving the Raleigh, NC community with same day service.
Recent 5-Star Reviews from Raleigh
Thanks for your 5-star review, Oksana. We're pleased to hear you had a positive experience with Precision Garage Door Service in Apex. Your support is appreciated!
Service: Garage door consultation
Called and tech came within an hour. Great description of who would come and he was totally fine in listening and performing his duties. Previous install in 2018 was equally performed perfectly and at a good price. A quality experience both times.
Thanks for sharing your experience, Blue Mood. It’s great to hear that our technician arrived quickly and provided quality service. We strive for excellence in garage door installation and maintenance. Your repeat business is truly appreciated!
Service: Customer support,Service not listed
I first called Custom Door who originally installed our garage door and I was not pleased with the receptionist or the fact they could not come for 4 days to replace the rubber at the bottom of our door. I then called Precision and the receptionist Francesca was very helpful and they were able to come that day. Surprisingly the cost was about the same for each company. Precision's repairman Austin arrived and placed the new rubber on the door. Precision definitely won my confidence.
Patrick, thanks for sharing your experience. We're glad our team could assist you quickly with your garage door repair. Your confidence in us means a lot. If you need any more garage door services, we're here to help!
Service: Garage door consultation
Process was smooth and uneventful. Technician was very well versed in his job and very professional. I love my new door!!
Thanks for sharing your experience, Marcelle. It’s great to hear the process was smooth and that you're happy with your new garage door. Our technicians strive for professionalism and expertise in garage door services. Enjoy your new door!
Door Installer: Jaxon Nakovich
Service: General repairs & installation
Technical was professional, proficient and Prompt.
Morris, thank you for your review. It's great to hear you found our technician professional and prompt. We strive to provide proficient garage door services to all our customers.
Technician: Richard Sanchez
Service: Garage door consultation
I had an excellent experience with Precision Garage Door Service. Their service was professional, prompt, and efficient from start to finish. The staff was extremely detail-oriented and took the time to make sure everything was done correctly. Their expertise was evident throughout the entire process, and they clearly take pride in the quality of their work. I would definitely recommend Precision Garage Door Service to anyone looking for reliable, knowledgeable, and professional garage door service.
M, thank you for your detailed review. It’s great to hear our professional and efficient service met your expectations. Your recommendation means a lot as we strive for quality in garage door services.
Service: General repairs & installation
Thanks for your positive review, Adrienne. We're pleased to hear about your experience with Precision Garage Door Service in Apex. Your feedback helps us continue delivering quality garage door services.
Service: General repairs & installation
The technician, John, was very professional. He contacted me about his arrival time. He was very pleasant and explained everything. I would have him again as "my" technician from Precision Garage Door.
Thanks for sharing your experience, Judy. It's great to hear that our technician was professional and communicative. We look forward to assisting you again with any garage door services in the future.
Service: General repairs & installation
Quick response and excellent service. Lucas was great.
Thanks, Rolando, for your review. Quick response and excellent service are what we strive for. We're glad Lucas made a positive impression. If you need garage door services in the future, we’re here to help.
Service: Customer support,General repairs & installation
The agent did a good job
Thanks for your review, Kumar. It's great to hear that our agent did a good job. If you need any garage door services in the future, don’t hesitate to contact us.
Technician: Evan Kopel
Service: Garage door consultation
Fast and very friendly service. Lucas is a professional
Thanks for the positive feedback, Wesley. We're pleased to hear you experienced fast and friendly service. If you need garage door services in the future, don’t hesitate to contact us.
Technician: Lucas Fisher
Service: Garage door consultation
Ryan A did a great job and was easy to work with
Thanks for sharing your experience, Douglas. It’s great to hear that the service met your expectations. If you need garage door assistance in the future, we're here to help.
Technician: Ryan Ackley
Service: General repairs & installation
Ricky Sanchez was very thorough in examine the condition of the door mechanisms, explaining options and in performing the repairs.
Thank you for your feedback, Debra. It's great to hear that our technician was thorough in examining the door mechanisms and explaining your options. We strive to provide quality garage door services and effective repairs.
Technician: Richard Sanchez
Service: Garage door consultation
Called on Sunday, appointment on Monday, by mid- afternoon my garage door was repaired, quieter and smoother than ever. Richard was very clear on explaining what the issues were and how to correct them. Friendly. Responsive.
Thanks, Laura, for your review. It’s great to hear your garage door is now functioning quieter and smoother. Our team is dedicated to providing responsive service and clear explanations.
Technician: Richard McCann
Service: Garage door consultation,General repairs & installation
Noticed my garage door stopped working on a Saturday morning. Called Precision and was able to get someone out in a matter of hours. Evan came out, diagnosed the issue, and had the parts needed to solve my issue.
Thanks for sharing your experience, Dennis. We're pleased to hear we could quickly address your garage door issue. Our team is always ready to provide efficient garage door services when you need them.
Technician: Evan Kopel
Service: Garage door consultation,Customer support,General repairs & installation
Technician, Richard McCann was prompt on arrival. Provided a thorough assessment of my door, and provided solution options.
Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!
Technician: Richard McCann
Service: General repairs & installation
Customer service called me fixed my price to the quoted price that the call center gave me. Very help full, also the tech was super professional.
Thank you for sharing your feedback. We understand your frustration and appreciate the opportunity to clarify what occurred. After reviewing the phone call, we confirmed that our call center representative explained that spring replacement pricing depends on the type of spring system installed on the garage door and specifically noted that pricing differs between extension and torsion spring systems. The $262 price discussed applies to standard extension spring replacements. Upon arrival, our technician found that your door uses a torsion spring system, which requires different parts and a different repair process, resulting in a higher replacement cost. We also spoke with the technician and apologize for any misunderstanding regarding the call center’s role. His intent was to explain that our representatives cannot determine the exact spring type over the phone without seeing the door, which is why final pricing is confirmed during the onsite inspection. Our goal is always to provide clear pricing information so our customers can make an informed decision before moving forward with a repair. We appreciate your feedback and will continue working to make our communication as clear as possible throughout the service process.
Technician: Andy Maynard
Service: General repairs & installation
Thanks for your 5-star review, Rach. We're pleased to hear you had a positive experience with our garage door services. Your feedback helps us continue providing quality service in Raleigh.
Service: General repairs & installation
Great service! Thank you.
Thanks for your great review, Darrin. We're pleased to hear you had a positive experience with our garage door services. Your support is appreciated!
Technician: Evan Kopel
Service: Garage door consultation
Excellent service and experience. Evan is the Best!
Thanks for sharing your experience, Mark. We're pleased to hear you had an excellent service experience. Our team is dedicated to providing quality garage door services.
Service: General repairs & installation
My garage door spring broke on a Sunday morning. I called Precision at 11am, Ryan was on site at 12pm and the spring was fixed by 1:15. Ryan did explain several options to replace other worn parts (bearings, rollers) complete with pictures. I chose to only replace the spring at this point and he did not pressure the other fixes which I appreciated. I will use Precision when I want to replace those items now that I know what they are. Great experience for an unplanned fix. And they were offering a discount this time of year so if you are thinking about being proactive, now is a good time. Bonus!
Thanks for sharing your experience, Steve. We're glad the spring repair was quick and that you found the options helpful. Don't hesitate to contact us for future garage door needs!
Technician: Ryan Ackley
Service: Garage door consultation,General repairs & installation
Same day service and very knowledgeable and polite technician
Thanks for your review, Sharon. We're pleased to hear about your same-day service experience and the knowledge of our technician. Your satisfaction with our garage door services is valued.
Technician: Ryan Ackley
Service: Garage door consultation
Thanks for your positive review, David. We're pleased to hear you had a great experience with our garage door services. If you have any questions in the future, let us know.
Technician: Aaron Bean
Service: Garage door consultation
Travis diagnosed and got my GDO working agt.
Thanks for your feedback, Gary. Great to hear that Travis was able to diagnose and get your garage door opener working again. Your support helps us continue providing quality garage door services in Apex.
Technician: Travis Boone
Service: Customer support
Wonderful customer service and the tech was very king and knowledgeable
Thanks for your review, Dawn. It's great to hear you had a positive experience with our customer service and found our technician knowledgeable. Your feedback helps us continue to provide excellent garage door services in Apex.
Service: Garage door consultation
Jim, thank you for your 5-star review! We're glad our garage door services met your expectations. If you need anything in the future, just let us know!
Technician: Travis Boone
Service: General repairs & installation
The service, employees, & product all exceed my expectations. This is the company who I will call if I need any future garage door work.
Thank you, Douglas, for your feedback. It's great to hear that our service, employees, and products exceeded your expectations. We're here for any future garage door needs!
Door Installer: Brian Morphies
Service: Garage door consultation,General repairs & installation
Precision Door technicians were prompt, sent text with their pictures before coming; they were friendly, respectful and did a great job replacing door springs.
Lawrence, thanks for the positive feedback! It’s great to hear our technicians were prompt and did a great job replacing your door springs. Your satisfaction is important to us.
Service: General repairs & installation
Very nice employees.
Thanks for your kind words, Timothy. Our team takes pride in providing excellent garage door service. If you need assistance in the future, we're here to help.
Technician: Ashley Woodard
Service: Garage door consultation
We had a great experience with Precision Garage Door Service. John was very informative and provided honest options on replacing our 27 year old garage doors. Jaxon worked hard to get them installed today. He was diligent and professional. The doors are very quiet and they look sharp. Thanks for the great job and product.
Thanks for sharing your experience, Chuck. It's great to hear you found our garage door replacement service informative and professional. Enjoy your new quiet doors!
Service: General repairs & installation