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Precision Garage Door of The Triangle
about Precision Garage Door
has received 2 reviews, averaging 2.00 Stars:
Would have liked to have a more comprehensive range of options offered to me.
- Sandeep Kalelkar
Thank you for considering our company to service your garage doors. We appreciate your feedback and we apologize you did not receive five star service from our technician like you deserved. You should have been given ample options to choose from when deciding on a new door purchase. His actions do not represent how we run our business and how we expect our customers to be treated. We have discussed this with him internally and it will not happen again. Since your initial review, we appreciate you speaking with us to discuss door options and pricing and we are happy that we were able to work with you and get what you wanted ordered. Our goal is customer satisfaction and for you to receive five star service from start to finish and we hope we have been able to prove that to you. Please don't hesitate to reach out if there are any issues on the day of installation. Thank you again for your business and we look forward to working with you for many years.
Install Garage Doors
Holly Springs, NC
Good service by technician but very, very expensive. Although a discount, 233$ for less than 30’ of work without change any spare is really too much and without any warranty because the brand of system wasn’t the one expected. In my previous house I spent 150$ for the same issue with another company. I think I’ll not call Precision anymore.
- Ferdinando Longobardi
We appreciate your business and you taking the time to leave a review. After reviewing the invoice on your account to repair your door, we feel the price quoted and billed was fair. The service fee was waived and you were given an additional discount off of the labor. We try to be very competitive with our pricing to obviously keep our business running and to be fair to customers. We are sorry you don't feel the same about the pricing. We will be happy to help if you need anything in the future, just give us a call.
Broken Garage Door Spring Repair
Technician: Greg Gray