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Read what people are saying
about Precision Garage Door in:

Pittsboro Area, NC

Precision Garage Door of Raleigh
has received 24 reviews, averaging 4.67 Stars:
1 2 3 4 5
Review:

Richard was just wonderful! He came very quick and got me back in business! Thank you so much!!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Reputation

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

John was the technician that was assigned to my home. He was fantastic! He took the time to answer all of my questions and fixed my noisy garage door. He made sure everything was aligned and was moving smoothly along the track. Do yourself a favor, Call Precision Door and ask for John.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Great service and professionalism. They were able to come out the same day. Fixed the issue and provided a 90 day warranty. Highly recommend! Will definitely use this company again.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Very responsive.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called on a Friday night and was thrilled to get an appointment first thing Monday morning. Then over the weekend saw some TV ads and thought damn they are just going to try to sell me a new garage door. Your man showed up up on time Monday morning. Boy was I wrong. He took his time showing me all the issues with my door. Good and bad. Gave me alternatives, never suggesting a new door. I accepted his recommendation. I will call you again, especially if I want a new door. Very professional attitude

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great Service

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
Review:

I appreciate how easy it was to schedule a technician to come out. Andy was great about explaining the issues with our existing garage door opener and presenting replacement options. He worked hard to complete the install in a timely manner. He made sure I was all set up to use the system before leaving.

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Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andy Maynard
Review:

I would not use Precision Door Service again. One of the torsion springs broke on our overhead double door. Precision Door Service charged us $750 to replace the pair of springs, which took the technician less than 40-minutes total. When I questioned/ pushed back on the cost, which was about 2x what I expected, the technician told me the springs cost them over $250 each! I later called four other garage door businesses and learned the going rate for this common repair averages $375 total, and our standard springs cost around $100 each. After calling Friday morning, they refunded me $350 to bring their cost in line. I learned from my calling around that this is an often repeated scenario with this company - and the ease and routine manner of the refund bore this out. 

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A Response from: Tim Yeager

Thank you for your business and we are very sorry to see that you felt you received 1 star service. We apologize for the communication issue with the technician and we are happy to see that the service manager was able to take care of the refund for you. Customer satisfaction is our top goal and we are sorry we didn't meet this goal with you. We hope that we can work with you again in the future to prove this isn't how we operate our business. Please call if we can assist you with anything.

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Technician: Andy Maynard
Review:

I picked you because someone answered the phone. I knew the problem. Mike Grove was awesome and personable. Felt like an old friend. He did a lot of extra special attention and solved our problem beyond expectations.

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Service Provided:
Garage Door Repair

Review:

Shane was very friendly. Showed up Monday morning with a smile! He was knowledgeable and very efficient.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Lucas Fisher did a great job installing our new doors and garage door motors with belt drive. He worked by himself. I was surprised that he had no help, but he finished in about 5 hours or so. He was friendly and polite. The doors look and work great! Highly recommend!

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Lucas Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Lucas Fisher
Review:

Andy did a great job trouble shooting our door and providing alternatives. He was very professional and didn’t pressure us to go with a new door. I would highly recommend Precision Door for anyone needing overhead door service of any type.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

Prompt,skilled,pleasant. Explained options clearly

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Greg Gray Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
Review:

Great service but extreamly expensive i would shop it out. 1200. For two hours work including parts.

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A Response from: Tim Yeager

Thank you for your feedback and we are very pleased to see you felt the service was great. Andy is an experienced technician and is able to do his job very efficiently. We are sorry you felt the cost of the repair was too expensive. Our parts are heavy duty, high cycle parts and we stand behind them. Not all companies provide the same quality parts which is why the cost is cheaper with other companies. The quote you approved included upgraded parts and a 7 year warranty so its very likely you will not have an issue with this particular service for a long time. We appreciate your business and please don't hesitate to call if we can assist you with anything.

Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Andy Maynard
Review:

Replaced springs, rollers and cables. You have a great scheduling system with excellent follow up before and after service. John did an excellent job and made sure everything was working perfectly before he left. We appreciate the great service!

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Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Holbrook
Review:

Very pleased with Precision! Communication was easy and prompt. All promised deadlines met or exceeded. Customer service was top notch. The installer Lucas F. was really great! He was efficient, had great attention to detail, and was really kind and helpful! 10/10 would recommend this company!

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Lucas Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Lucas Fisher
Review:

Greg was very courteous and professional. A good representative for your company.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Hope the new motor will work this time after four appointments calls!

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Service Provided:
Garage Door Repair

Review:

Precision was very responsive and courteous from my initial phone call through satisfactory completion of my service request. The technician, Greg, was extremely helpful in assessing the condition of all components of my 33 year old 18’ wide garage door. He explained various options and offered professional advice. I elected to have him replace torsion springs, shaft, bearings, cables, rollers, cable reels, and to lubricate all hinges. The door now operates quieter and more smoothly than when it was new. He adjusted my existing garage door operator and verified all safety features. I highly recommend Precision Door.

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A Response from: Tim Yeager

We love hearing this, thank you for sharing your feedback! Greg will he pleased to know how happy you are with his service. We appreciate your business and recommendation. We look forward to working with you again when needed.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Awesome job , Andy was very professional . Highly recommend Andy and Precision Garage Door for your repairs !!

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A Response from: Tim Yeager

Thank you so much for the recommendation. We agree, Andy is great! We appreciate your business and providing feedback about your experience.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Precision Overhead Door Service is an excellent choice for your garage door needs. Greg my technician was outstanding. He installed a new Liftmaster Smart WIFI unit adjusted the door, lubricated it and now it is perfect. It works great and sooo silent. I am very pleased. Very happy I called them. Call them for your garage door needs. They are the best around.

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A Response from: Tim Yeager

Thank you so much for the kind words! We love seeing how happy you are with the service Greg provided, he is a great employee. We hope you enjoy your new motor for many years. We appreciate your business and the recommendation!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

OUTSTANDING SERVICE!

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A Response from: Tim Yeager

Awesome to hear, thank you for sharing. We appreciate your business and the five star review!

Service Provided:
Garage Door Repair

Review:

We have had several people look at our problem garage doors in our new home, and nobody was able to make them functional until Andy. He responded quickly and was knowledgeable and courteous. We highly recommend Andy at Precision!

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A Response from: Tim Yeager

Thank you for taking the time to share this positive rating! We will make sure to share this with Andy and let him know to keep up the amazing work. We appreciate your business and if we can help in the future, please don't hesitate to call.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
207 W Millbrook Road
Suite 205

Raleigh, NC 27609
Precision Garage Door Service of Holly Springs
Office: (919) 263-2017
636 Holly Springs Road
Holly Springs, NC 27540