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about Precision Garage Door in:
Pittsboro Area, NC
Precision Garage Door of Raleighhas received 30 reviews, averaging 4.73 Stars:
Pittsboro, NC
Pittsboro, NC
Chris was not only very professional and educated, he did a superb job and did so quickly and efficiently. I was very impressed by him and your company, and would highly recommend Precision in the future. ~ Dr. B. Cooper
- Baskin Cooper
Pittsboro, NC
I was surprised that someone could come out to fix my broken door so quickly, and over the weekend! Richard was on time, called ahead to let me know he was on his way, and explained everything really well including the different options available to fix my system. He resolved my problem and cleaned up his job site before reviewing with me through the work he did. Couldn't ask for anything more. Really pleased with the whole experience start to finish.
- Linda D
Pittsboro, NC
Richard came out to my house on a Sunday afternoon and within 45mins he had replaced old/worn/rusted coils and springs and now my garage door works like it's brand new. He was exactly on time, courteous, and super knowledgeable. Any questions we had...he had answers. Very high marks for Richard and Precision. Thank you very much!!! Walter Martin
- Martin Walter
Pittsboro, NC
From initial contact to the time technician Timothy McRae arrived was about an hour...unbelievably quick. Right from the start Timothy was courteous and professional. He diagnosed the problem within minutes and patiently explained repair options. Once I decided on a best course of action for our needs and budget, he began work. I was pleasantly surprised he had all needed items on board his truck (btw a very professional rig). It quickly became obvious he has in-depth job knowledge and is well trained. There was not a single wasted motion or moment during execution of the repair. His demeanor was professional, extremely pleasant and customer oriented. As I was curious about some of the technical aspects of work performed, he explained and satisfied all curiosities. To top it all off, he performed a thorough explanation of the new system and programmed the exterior wall remote and vehicle remotes within what seemed like seconds. From past experience, it would have taken us several hours and perhaps a few phone call to accomplish. The professionalism of Timothy and quality of work performed exceeded all expectations. I will strongly recommend Precision Garage Door Service to friends and neighbors. Thank you, Timothy...
- Ilija Lukic
Pittsboro, NC
Jonathan M and Justin were very professional and friendly. On time, did a fantastic job. I would highly recommend your company for all of your garage door needs. Thank you so much we were very happy.
- Madelyn Mann
Pittsboro, NC
Richard was just wonderful! He came very quick and got me back in business! Thank you so much!!
- Sandy Danford
Product:
Pittsboro, NC
Reputation
- Chris Curtin
Product:
Pittsboro, NC
John was the technician that was assigned to my home. He was fantastic! He took the time to answer all of my questions and fixed my noisy garage door. He made sure everything was aligned and was moving smoothly along the track. Do yourself a favor, Call Precision Door and ask for John.
- Todd Turner
Product:
Pittsboro, NC
Great service and professionalism. They were able to come out the same day. Fixed the issue and provided a 90 day warranty. Highly recommend! Will definitely use this company again.
- Jen Holmes
Pittsboro, NC
Very responsive.
- Dick Schuler
Pittsboro, NC
I called on a Friday night and was thrilled to get an appointment first thing Monday morning. Then over the weekend saw some TV ads and thought damn they are just going to try to sell me a new garage door. Your man showed up up on time Monday morning. Boy was I wrong. He took his time showing me all the issues with my door. Good and bad. Gave me alternatives, never suggesting a new door. I accepted his recommendation. I will call you again, especially if I want a new door. Very professional attitude
- Michael Stauff
Pittsboro, NC
Great Service
- Billy Waller
Pittsboro, NC
I appreciate how easy it was to schedule a technician to come out. Andy was great about explaining the issues with our existing garage door opener and presenting replacement options. He worked hard to complete the install in a timely manner. He made sure I was all set up to use the system before leaving.
- David Patterson
Pittsboro, NC
I would not use Precision Door Service again. One of the torsion springs broke on our overhead double door. Precision Door Service charged us $750 to replace the pair of springs, which took the technician less than 40-minutes total. When I questioned/ pushed back on the cost, which was about 2x what I expected, the technician told me the springs cost them over $250 each! I later called four other garage door businesses and learned the going rate for this common repair averages $375 total, and our standard springs cost around $100 each. After calling Friday morning, they refunded me $350 to bring their cost in line. I learned from my calling around that this is an often repeated scenario with this company - and the ease and routine manner of the refund bore this out.
- M. Young
Thank you for your business and we are very sorry to see that you felt you received 1 star service. We apologize for the communication issue with the technician and we are happy to see that the service manager was able to take care of the refund for you. Customer satisfaction is our top goal and we are sorry we didn't meet this goal with you. We hope that we can work with you again in the future to prove this isn't how we operate our business. Please call if we can assist you with anything.
Moncure, NC
I picked you because someone answered the phone. I knew the problem. Mike Grove was awesome and personable. Felt like an old friend. He did a lot of extra special attention and solved our problem beyond expectations.
- Steve Adams
Pittsboro, NC
Shane was very friendly. Showed up Monday morning with a smile! He was knowledgeable and very efficient.
- Debbie Cosentino
Product:
Pittsboro, NC
Lucas Fisher did a great job installing our new doors and garage door motors with belt drive. He worked by himself. I was surprised that he had no help, but he finished in about 5 hours or so. He was friendly and polite. The doors look and work great! Highly recommend!
- Angela Hicks
Pittsboro, NC
Andy did a great job trouble shooting our door and providing alternatives. He was very professional and didn’t pressure us to go with a new door. I would highly recommend Precision Door for anyone needing overhead door service of any type.
- Mark Filipek
Pittsboro, NC
Prompt,skilled,pleasant. Explained options clearly
- Ellen Adams
Moncure, NC
Great service but extreamly expensive i would shop it out. 1200. For two hours work including parts.
- Don Iannucci
Thank you for your feedback and we are very pleased to see you felt the service was great. Andy is an experienced technician and is able to do his job very efficiently. We are sorry you felt the cost of the repair was too expensive. Our parts are heavy duty, high cycle parts and we stand behind them. Not all companies provide the same quality parts which is why the cost is cheaper with other companies. The quote you approved included upgraded parts and a 7 year warranty so its very likely you will not have an issue with this particular service for a long time. We appreciate your business and please don't hesitate to call if we can assist you with anything.
Pittsboro, NC
Replaced springs, rollers and cables. You have a great scheduling system with excellent follow up before and after service. John did an excellent job and made sure everything was working perfectly before he left. We appreciate the great service!
- Peter Lindner
Product:
Pittsboro, NC
Very pleased with Precision! Communication was easy and prompt. All promised deadlines met or exceeded. Customer service was top notch. The installer Lucas F. was really great! He was efficient, had great attention to detail, and was really kind and helpful! 10/10 would recommend this company!
- Chris Postlewaite
Pittsboro, NC
Greg was very courteous and professional. A good representative for your company.
- Karl Shaffer
Product:
Moncure, NC
Hope the new motor will work this time after four appointments calls!
- Teresa Mcmillian
Pittsboro, NC
Precision was very responsive and courteous from my initial phone call through satisfactory completion of my service request. The technician, Greg, was extremely helpful in assessing the condition of all components of my 33 year old 18’ wide garage door. He explained various options and offered professional advice. I elected to have him replace torsion springs, shaft, bearings, cables, rollers, cable reels, and to lubricate all hinges. The door now operates quieter and more smoothly than when it was new. He adjusted my existing garage door operator and verified all safety features. I highly recommend Precision Door.
- Phillip Stout
We love hearing this, thank you for sharing your feedback! Greg will he pleased to know how happy you are with his service. We appreciate your business and recommendation. We look forward to working with you again when needed.
Product:
Pittsboro, NC
Awesome job , Andy was very professional . Highly recommend Andy and Precision Garage Door for your repairs !!
- Donald Parker
Thank you so much for the recommendation. We agree, Andy is great! We appreciate your business and providing feedback about your experience.
Product:
Pittsboro, NC
Precision Overhead Door Service is an excellent choice for your garage door needs. Greg my technician was outstanding. He installed a new Liftmaster Smart WIFI unit adjusted the door, lubricated it and now it is perfect. It works great and sooo silent. I am very pleased. Very happy I called them. Call them for your garage door needs. They are the best around.
- Domenic Marotta
Thank you so much for the kind words! We love seeing how happy you are with the service Greg provided, he is a great employee. We hope you enjoy your new motor for many years. We appreciate your business and the recommendation!
Product:
Moncure, NC
OUTSTANDING SERVICE!
- Teresa Mcmillian
Awesome to hear, thank you for sharing. We appreciate your business and the five star review!
Pittsboro, NC
We have had several people look at our problem garage doors in our new home, and nobody was able to make them functional until Andy. He responded quickly and was knowledgeable and courteous. We highly recommend Andy at Precision!
- David Whittington
Thank you for taking the time to share this positive rating! We will make sure to share this with Andy and let him know to keep up the amazing work. We appreciate your business and if we can help in the future, please don't hesitate to call.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
The best in the business!
- Britt Norwood