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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 45 reviews, averaging 4.00 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely pleased with the service, Garret was a very polite young man who obviously new his way around garage doors. You came highly recommended by my son and my best friend and lived up to expectations. My only negative comment is your pricing. Charging $389.00 for a single spring replacement is reasonable, charging the same price for the second spring is absurd. It's not like he made 2 trips, he brought them both in at the same time, and he had to loosen, and retighten the same hardware whether he was doing one or both. Also you advertise same day service but I had to wait from Friday until Tuesday for servicing.

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A Response from: Ashley Gammon, General Manager

Donnie, Thank you for your 4-star review! We're thrilled to hear you received professional service from Garrett. We always strive to improve and appreciate you sharing your thoughts on how we can improve and make your next visit a 5 star one! We're here to serve you anytime! Warm regards,

Garrett Yeager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision garage door service provided me with a timely repair when our residential garage door spring failed. Scotty Johnson their technician called before he arrived, was well skilled and completed his task in a very timely manner. The only room for improvement is the final cost was more than the estimate. That was not Scotty’s fault, I suggest any future phone estimates should cover a range to help set expectations.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast scheduling. Chris was the technician. He diagnosed my issue and was able to resolve without having to resort to more expensive options. Overall I am very happy with the service. My only gripe is that he didn’t clean up after complete - just took the old materials away. Not a super big deal, but I have to ding them a star for this. Again, happy customer!

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Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I HAVE USED THE SERVICE BEFORE THOUGH THEY COST A LOT

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Chris Colucci Service Provided:
Garage Door Opener Install

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Evan was thorough in his explanation in the repairs he performed and the repairs he recommended.

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Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy and Alfredo were friendly, knowledgeable and worked very efficiently. They were in and out in under 2 hours for a complete install. The only reason for 4 stars and not 5 was the service call fee tacked on even though I went forward with the fully recommended repairs.

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Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was good but the cost was too high.

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Chris Colucci Service Provided:
Garage Door Opener Repair

Product:
Cables

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have not received my receipt for the work done.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service tech that fixed our door was excellent and then some I’m glad that they fixed our door on a weekend. Thanks for that I feel that the price for parts was too high But thanks for the great service

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Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim Your technicians are very professional and do quality work. Unless I’m missing something, the markup on the springs and the bearings/plate are pretty excessive. I understand the need to cover costs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Random

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT HELP AND NOT TALK OVER MY HEAD. DID GOOD JOB OF TRYING TO GET ME TO OK A JOB -further than I called for--will consider as Brandon did good job of explaining, though $1300 is alot. Will call again when in need.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas Botts has great customer service skills. Great technician. Great attitude. He is Upfront and honest and will address any concerns you have immediately. Highly recommend him for any sales or corporate positions in the company.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was fantastic. Product was priced way higher than average. But I was in a bind and just paid it. Some add on expenses should have been part of the standard new motor install.

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Evan Kopel Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was timely, efficient, and very knowledgeable.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great fast service but pricing was high. We got 2 springs replaced for over $900 it might have been cheaper to get an entire new garage door opener.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for the fast turnaround. Kind Regards, L English

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Reputation

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Estimate was more expensive than was quoted on phone. Wish I had more of an idea of orice

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Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt did a great job repairing our garage door. Our springs needs adjusting because we didn’t realize how often we were using the garage door to enter and exit our home. We’ve changed that now to use our home front door instead of the garage door. Matt gave us this and several other valuable tips to help us extend the service life of our garage door system. I’d have Matt back anytime when need service.

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Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I've used Precision every time I had an issue with my garage doors. Good service and knowledgeable employees. But this time the price literally blew me away. Trevor mentioned a price change but this time it seem ridiculously high. $1300 to repair my wife's garage door. He wasn't at my house an hour. Again good service but the price may make me look elsewhere.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I gave a 4 star rating because the first installer tried to come at the wrong time and we were not home. The second guy installer,Jaxon Fisher deserves a 5 star rating. I was very pleased with the job he did and the quality of the garage doors.

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Jaxon Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jaxon Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg was great. He repaired my door quickly then gave me input on replacing my door since it was bent. Took a while for financing. Greg was patient and stayed while I completed it.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First what I liked: Tim the installer was great. Their office staff was also helpful too being able to quickly schedule an appointment for next day which is also appreciated. The company knows what it’s doing, and has the necessary gear on the truck to fix the problem. Not a situation where they have to come back. They arrived at 8 and left at 10:30 with the problem solved. What I didn’t like: the value proposition was a little rough. I get that having an office staff, truck, materials on hand etc all costs money and at the end you will pay for that as a consumer, but paying so much for some metal and a couple of hours of labor doesn’t feel great. My suspicion is that if you were willing as a consumer to deal with the hassle of shopping around and maybe waiting an extra day or two for repair that some money could be saved.

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Tim McRae Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good quick service and friendly. I thought $200 to replace and program a key pad was a bit much. I'd still recommend them.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very courteous service call. Informative and knowledgeable Technician. We will evaluate the options presented. Thank you.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good fast service but way over priced in my opinion.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Trevor was great and knew his job. Mission accomplished. I am happy with the results. Please correct my name. My name is Miriam Johnson and not Mary Ann Johnson. Thanks

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

TV ad

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
207 W Millbrook Road
Suite 205

Raleigh, NC 27609
Precision Garage Door Service of Holly Springs
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540