Justin Potter has received 163 reviews, averaging 4.94 Stars!

About Justin

I have found a passion in garage doors over the years. It is my goal to leave every customer happy, whether it be a quick repair or a brand new look. I spend my personal time with my family. I enjoy wake boarding during the summer and riding trails on my 4x4 during the winter.
Trusted
Professional
Customer
Focused

Reviews for Justin Potter

Willlie Hunter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

This is my third time using this company. The tech is great, and professional. The product and service quality is excellent. Prices are high but all prices are high so you have no choice. I’m not cutting corners on a door that opens and closes to let out my car. Recommend this company. Justin was the service technician.

Service: Broken Garage Door Spring Repair

Product: Springs

Glen Margaretten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 01/03/2024

I loved the quick response to my garage door issue .Justin the technician was at my house the same day I called . He quickly diagnosed my problem and fixed it . He even went out of his way to fix something else with my transmitter . In short this a good company with quality technicians.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Carlton Ware

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Justin was great. He called to share the estimated arrival time, walked my wife and I through the options of what needed to be done, completed the work in the communicated amount of time then demonstrated the completed work, which I’m am satisfied with. Thank you

Service: Broken Garage Door Spring Repair

Product: Springs

Grace Haven

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 01/02/2024

Past experience

Service: Broken Garage Door Spring Repair

Jessica Mayse

Google 1 2 3 4 5
Pittsboro, NC 12/21/2023

I was able to get a same day appointment and the work was excellent. Justin explained what was wrong and did not try to upsell me at all. I have already recommended them to my neighbors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review. Glad to hear that Justin got you taken care of.

Service: General repairs & installation

Ed Vennik

Google 1 2 3 4 5
Cary, NC 12/19/2023

Easily set up appointment on line, and technician,Justin, arrived on time, and went right to work. He explained issues as he encountered them and did a great deal of work in a very reasonable amount of time. Very satisfied.

Response from Ashley Gammon, General Manager Business Owner

We're happy to see that you had a 5-Star experience with Justin. Thanks for sharing.”

Service: General repairs & installation

mary sherland

Google 1 2 3 4 5

Justin did a great job

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a 5-star review.

Service: General repairs & installation

Brian Hoegg

Google 1 2 3 4 5

I called for service at 11:00 and the technician was there by 11:45. Justin was fantastic. He explained everything and showed me the issue. He completed the work quickly and stayed to make everything was working properly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin was able to assist you promptly and thoroughly. Your satisfaction is important to us.

Service: General repairs & installation

Linda Stephens

Google 1 2 3 4 5

Justin did a great job replacing the motor for my garage door. He explained everything he did

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Justin provided excellent service and clear explanations during your garage door motor replacement. Your satisfaction is important to us.

Service: General repairs & installation

Julie Camia

Google 1 2 3 4 5
Cary, NC 11/27/2023

Justin was wonderful! He determined what the problem was quickly and implemented the repair. I was very comfortable that Justin knew exactly what needed to be done! Thank you, Justin!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Justin provided quick and effective service. Your comfort and satisfaction are our priorities at Precision Garage Door Service.

Service: General repairs & installation

Valerie Steenkamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The installer was super friendly, helpful, and competent. He took time to explain the options and to install the app. We will absolutely recommend you to others.

Service: Garage Door Opener Install

Product: Garage Door Opener

Barbara McGuffey

Google 1 2 3 4 5
Pittsboro, NC 11/15/2023

Excellent service. The technician was very knowledgeable and professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear the technician provided excellent service and showcased their knowledge and professionalism. Your satisfaction is our priority.

Service: General repairs & installation

Barbara Irwin

Google 1 2 3 4 5
Cary, NC 11/10/2023

Thomas was prompt and courteous. Did a thorough job and explained everything. Thank you Thomas

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Thomas provided prompt and courteous service while thoroughly explaining everything. Your satisfaction is important to us!

Service: General repairs & installation

Greg Pierce

Google 1 2 3 4 5

Andy was efficient, excellent and trustworthy. Above and beyond!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Andy provided efficient and trustworthy service. Your satisfaction is our priority.

Service: General repairs & installation

Ronnie Wilkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 star great job totaly satisfied. Will call again

Service: Garage Door Repair

Lauren Humphries

Google 1 2 3 4 5

Michael Ottosen came out to assess our garage door. He was very informative, helpful and professional. He was able to install a new unit quickly same day. Very appreciative of his work and was able to come out same day they were called.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Michael provided prompt and professional service for your garage door installation. Your appreciation means a lot to us.

Service: General repairs & installation

Robert Newhart Jr

Google 1 2 3 4 5
Raleigh, NC 10/23/2023

Jon H was awesome for sure!! On a Sunday I had a garage door emergency but did not pay “emergency” fee or upcharge. Jon diagnosed my garage door that was literally unhinged off its rollers gave me some pricing options no pressure and returned my garage door to work like new!! I definitely recommend Jon H and Precision Garage Door Service if you have any garage door issues or are looking for new replacement garage door systems!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Jon was able to assist you with your garage door emergency without any extra charges. Your recommendation means a lot to us! If you need further assistance, feel free to contact us at (919) 874-1012.

Service: General repairs & installation

Steve Gardner

Google 1 2 3 4 5
Raleigh, NC 10/15/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Wake Forest. Your satisfaction is our priority.

Service: General repairs & installation

Dan Clement

Google 1 2 3 4 5
Durham, NC 10/15/2023

I was well satisfied with the garage door repairs performed by Justin. He was efficient and took the time to explain what was being done and why. He also advised what things to monitor in the future to prevent small problems from becoming bigger. Justin exceeded my expectations for both quality of repairs and customer engagement.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Justin's efficient repairs and thorough explanations exceeded your expectations. Your satisfaction is important to us.

Service: General repairs & installation

Dan Seale

Google 1 2 3 4 5
Raleigh, NC 10/11/2023

Justin was fantastic. All around helpful and gave me the best solution for me.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Justin provided you with helpful solutions. If you need further assistance, feel free to reach out.

Service: General repairs & installation

Dorothy Corrigan

Google 1 2 3 4 5
Raleigh, NC 09/26/2023

Justin was very knowledgeable and took the time to explain all options for repair and replacement. He was on time, and very thorough!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Justin provided thorough explanations and timely service. Your satisfaction is important to us!

Service: General repairs & installation

Terri Shumaker

Google 1 2 3 4 5
Rolesville, NC 09/26/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Raleigh. Your satisfaction is our priority.

Service: General repairs & installation

Elana Sunseri

Google 1 2 3 4 5
Garner, NC 09/26/2023

Justin was the Precision employee who fixed our 2 garage doors today. He was on time, efficient and informative. We highly recommend Precision Door Holly Springs!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Justin provided efficient and informative service for your garage doors. Your recommendation means a lot to us!

Service: General repairs & installation

Cosgrove Michael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 09/21/2023

Great service very professional

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Tonya Whitaker

Google 1 2 3 4 5
Raleigh, NC 09/20/2023

Justin was very professional and helpful explained everything to me from start to finish.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Justin provided professional and helpful service. If you need any further assistance, feel free to reach out!

Service: General repairs & installation

William Adkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
09/14/2023

I am completely satisfied with the service technician and the work he did

Service: Garage Door Repair

Product: Opener

Trisha Jackson

Google 1 2 3 4 5
Knightdale, NC 09/05/2023

When I called for service, they were able to schedule me within a very short time period. When I found out I would be home a few days early, they were able to reschedule for the same day. The technician called when they were on their way and showed up promptly. I was told parts were not available for my current opener and they would have to replace it, which they did within an hour or so. They even programed my car and a 2nd remote that I had on hand within seconds that would have taken my husband an hour or more to do based on passed experience. I really appreciate the professionalism that Chris provided. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your quick scheduling and the professionalism of Chris. Your satisfaction is important to us. If you need further assistance, feel free to reach out.

Service: General repairs & installation

Shon Mccargo

Google 1 2 3 4 5
Zebulon, NC 08/31/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We're glad to hear you're satisfied with our garage door services. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

William Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 08/29/2023

Did work on a timely manner.

Service: Garage Door Repair

Product: Cables

Judy Porter

Google 1 2 3 4 5
Durham, NC 08/28/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Raleigh. Your satisfaction is our priority.

Service: General repairs & installation

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Raleigh Area (919) 500-5059
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Holly Springs Area (919) 706-0191
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