Justin Potter has received 163 reviews, averaging 4.94 Stars!

About Justin

I have found a passion in garage doors over the years. It is my goal to leave every customer happy, whether it be a quick repair or a brand new look. I spend my personal time with my family. I enjoy wake boarding during the summer and riding trails on my 4x4 during the winter.
Trusted
Professional
Customer
Focused

Reviews for Justin Potter

Tim Heyer

Google 1 2 3 4 5
Cary, NC 07/25/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Timothy! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Penny Keathley

Google 1 2 3 4 5

Excellent work and customer service. Prompt and professional. Highly recommend

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Penny! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Karen Scotchlas

Google 1 2 3 4 5
Raleigh, NC 07/10/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Karen! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

William Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/08/2024

Very timely ,prompt, professional ,knowledgeable and most of all very courteous.

Service: Garage Door Opener Repair

Product: Garage Door Opener

April Reese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wendell, NC 06/28/2024

Great interaction. The Tech was timely and friendly. He fixed the issue and the cost was reasonable.

Service: Garage Door Repair

Jennifer Metz

Google 1 2 3 4 5
Raleigh, NC 06/28/2024

Awesome experience. Professional, timely and courteous. Our tech completed our service quickly and gave extra info to help us. Highly recommend

Response from Ashley Gammon, General Manager Business Owner

Thank you Jennifer for your kind words. We appreciate the 5-star review. Best Regards, Atiya Massey

Service: General repairs & installation

Mitch Saffie

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Mitch! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Denise Whitley

Google 1 2 3 4 5
Apex, NC 06/10/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Denise! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Carl Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Garner, NC 06/07/2024

The tech was great and did a through job with my garage doors.

Service: Garage Door Repair

Product: Springs

Mohammed Aleem

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/03/2024

Yes, the technician did the good job, I have no issues with him. But, I had a broken belt, instead of just replacing it he replaced the whole assembly. As per him it is company policy to replace the assembly, I think it is not necessary, I just need the belt. It cast me way more than I expected.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Tom West

Google 1 2 3 4 5
Raleigh, NC 05/22/2024

Justin was wonderful !!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5-star review! Our team over at Precision Garage Door Raleigh was thrilled to get you taken care of. Best regards, Atiya Massey

Service: General repairs & installation

Linda J Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 05/21/2024

Random

Service: Broken Garage Door Spring Repair

Product: Springs

Amy Tendler

Google 1 2 3 4 5

Justin was friendly and knowledgeable. Did excellent work. I’m very pleased.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Amy! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Allen West

Google 1 2 3 4 5
Angier, NC 05/10/2024

We had a garage door spring real and Justin came out and gave us 3 options and explained all 3 very well. His work and communication skills were excellent. Highly recommend Precisiin Door.

Response from Ashley Gammon, General Manager Business Owner

"Hi Allen, Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our services. Justin and the Precision Garage Door of Raleigh (Morrisville) team is committed to delivering high-quality service. Thanks again, and it was a pleasure serving you! Kind regards, Donya S Precision Garage Door Service

Service: General repairs & installation

Tom D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 04/18/2024

Justin, showed up on time. Did a detailed description of what needed to be done. Plus gave us other options to discuss. Since the opener was over 16 years old, instead of putting a band aid on it we decided to completely replace it. We could not be happier. Justin made this work and decision seamless. I would 100% recommend using Precision. In this day and age when customer service seems to be lacking. Other companies should mimic what Precision does and it would lead to a good deal more business and fully satisfied customers.

Service: Garage Door Opener Install

Product: Opener

Steve Hardister

Google 1 2 3 4 5
Durham, NC 04/16/2024

Justin showed up on time and explained precisely what was causing the problem with our garage door. In addition to the immediate needed repairs he pointed out additional worn parts that would cause more problems and costs down the road. He worked quickly and efficiently in order to get us up and running again and I'm confident, with the preventive maintenance he performed, this garage door will be problem free for years to come.

Response from Ashley Gammon, General Manager Business Owner

Steve, What an astounding review of your garage door repair experience with Justin and the Precision Garage Door of Raleigh Team! We take great pride in our work and Justin and team will be thrilled to know how pleased you were with their hard work. Thank you for being our customer! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Jim Ludwiczak

Google 1 2 3 4 5
Cary, NC 04/03/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Jim! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Mario Hernandez

Google 1 2 3 4 5
Apex, NC 03/29/2024

The technician provided an explanation of the problem and answered all of our questions. He was very professional and knowledgeable and repaired our garage door opener in a timely manner. I appreciated that he took time to demonstrate the garage door opening function with no power to my wife. We would call on this company again for repairs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave a review, Mario! Your feedback means the world to us, and we're so glad you're happy with our service. The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Yani Yough Precision Garage Door Service

Service: General repairs & installation

Tom Tantuccio

Google 1 2 3 4 5
Raleigh, NC 03/29/2024

Showed up on time and were very informative on what the problem was. Fixed the issue and did a general inspection and told me that my springs were getting old and would soon need replacing.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Tom! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

John Beck

Google 1 2 3 4 5
Selma, NC 03/25/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, John! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Jesi Wilde

Google 1 2 3 4 5

Be very careful if you get the technician Justin Potter. He charged me for the powder coated springs, but installed the $100 each cheaper oil coated springs. And he did not tell me it would be 3% cheaper if I paid by check. Among other things.....Thankfully once I caught the over charge, I called and they refunded me the $200 difference. Not something I would have expected to deal with.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Jesi! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Madelyn Mann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pittsboro, NC 03/19/2024

Jonathan M and Justin were very professional and friendly. On time, did a fantastic job. I would highly recommend your company for all of your garage door needs. Thank you so much we were very happy.

Service: Install Garage Doors

MB

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Appreciated same day service with the problem solved and repaired quickly!

Service: Garage Door Opener Repair

John Robinson

Google 1 2 3 4 5
Rolesville, NC 02/09/2024

Justin called and advised of his arrival time (on time). Justin was professional, courteous, very knowledgeable, and honest. I think Justin has the knowledge and skills to manage. Thank you Justin. God bless you and your family.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for this review. We really appreciate you being a customer.

Service: General repairs & installation

Lisa Blaser

Google 1 2 3 4 5
Raleigh, NC 02/06/2024

Justin arrived on time, explain the needed motor replacement and finished when he said he would. This is the second time I have used Precision and highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thanks for being a repeat customer, we appreciate your business and the 5 star review.

Service: General repairs & installation

Michael Whitford

Google 1 2 3 4 5
Zebulon, NC 01/15/2024

Justin came out on a Sunday on time as forecasted. He explained the problem and several options for me to choose from. In a little more than a hour our garage door went from opening an inch to being able to raise entirely with one finger and very smooth and quiet. Justin was very nice and professional.

Response from Ashley Gammon, General Manager Business Owner

Thanks Michael. We appreciate you taking the time to write a review and provide us a rating.

Service: General repairs & installation

Mary jane & daniel Moseley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Justin was awesome!! Very informative, and so nice. He really knows his product. We bought a door and motor! Highly recommend Justin and your company. Thank you!

Service: Garage Door Repair

Product: Garage Doors

Jennifer Marcom

Google 1 2 3 4 5
Wendell, NC 01/13/2024

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a review. Thank you.

Service: General repairs & installation

Clay Jones

Google 1 2 3 4 5
Cary, NC 01/09/2024

Justin is great and honest. He came to my house very quickly. My car was stuck in the garage and couldn't lift a 16' garage door with a broken coil Spring. He had the part and did other to make my door run very smooth.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you leaving us a review. Thanks Clay.

Service: General repairs & installation

Terry Harvey

Google 1 2 3 4 5
Cary, NC 01/06/2024

Service was great and representative Justin was very thorough and professional.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to leave us a 5 star review.

Service: General repairs & installation

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