Courtney Brooks

We had two broken brackets on our garage door. Not only did Precision come by that day, they came at the beginning of their window and finished within 30 minutes. Our technician, Andy, was super friendly and knowledgeable, and our overall experience was great. We'll definitely be calling Precision again if we need help in the future!

John Jordan

Very professional done on a timely manner.

Montz Burckhardt

The service of my technician, Andy Maynard, was timely, thorough and informative. My broken spring issue was resolved. I appreciate you for your professionalism today and will reach out to you for my future needs. Thank you.

Mike Glavin

My garage door spring broke and needed repairs, they did amazing and I’m up and running better than before

Michael Suchenski

Always reliable and use them for last 4 years here in Cary. Very good knowledgeable team and fair costs.

Jennifer Bisser

Andy Maynard was very knowledgeable and just terrific to work with!

John Lay

Andy Maynard diagnosed my "problem" garage door and completed the repairs in about 1/2 hour. Very pleased with the results.

James Murdock

Andy was extremely professional and at our residence promptly for our appointment. He was polite and provided us the repair options to fix our issue. He performed the repairs in a timely manner and knew his craft. We are extremely happy with the service we received. We will definitely recommend the service to our friends and family. Thanks! James Murdock

Joe Cestaro

They did a great job. Responded quickly and the work was completed very fast. Andy was great and took care of everything.

Ericka Edmundson

My technician Andy Maynard is a cool and funny guy! But most importantly he was professional. He was straight forward and was very good about giving me details and instructions of every part of my invoice. He was patient and didn't make me feel rushed to make a decision. Thanks Andy!

bill brower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always great service and technicians. Andy was great Thanks Andy

Jim Dates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech Andy showed up exactly when he said he would. He diagnosed the problem quickly and had solutions. The work was completed in less time than estimated and the results over expectations. Andy had great advice on future upgrades I may make. Great overall experience. I would highly recommend Precision and Andy.

Jane Bossert

Our technician arrived on time and quickly diagnosed the problem with our garage door opener. He installed the new one and help me program it. Didn’t feel any pressure to buy anything I didn’t need and am happy to have everything working again!

ryan schuler

Andy Maynard did a great job, was fast, thorough, and informative.

roger middlesteadt

Repairman was very courteous and efficient. I was told when he would arrive and he appeared on time. The repair was performed on the same day I called for assistance. I was offered alternatives on what repairs could be done - a short term solution and a longer term one which had a year’s warranty. The alternative I chose was quickly performed as all needed parts were on the repairman’s truck. I was very much pleased with the service.

Terry Meyer

Service man, Adam Maynard was great. Saw things that needed to be fixed, didn't fix those that didn't need to be fixed. My only complaint was the high cost. I haven't compared prices though, so maybe all garage door repair services are expensive,

Jolie Mayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy did a great job and came very quickly which I really appreciate. The reason I gave only 3 stars was that the price seemed very high for what was done. When I called, they told me it would be a $95 diagnostic fee and if they had to do work, that fee would go toward the cost of the work done. The diagnostic feel included an inspection of our doors. I was fine with that. Turns out they only apply the service fee if the cost of the work is $250 or more. So it was $95 for the call plus $150 which is the minimum for any work done. They may have said that and I just missed it but either way, that seemed very high. I would have expected the $95 plus the difference between the $150 and would have been pleased. As it was, I felt a little bit deceived and taken advantage of. I would use them again as they do provide good service but would be more selective in what I use them for.

Surya Tokdar

Prompt, professional and friendly service. Honored warranty without any hassle. Highly trustworthy

Robert Kellington

Keypad not working. Your man fixed in no time. Very professional.

Ann Lockhart

When I made the appointment, I was told there would be a $95 mandatory charge for the "25 point safety inspection" that has to be done prior to any work. I get that there is typically a service call flat fee for any kind of home repair call. But there was no safety inspection. He looked at the door and immediately said it was "totaled" and said had no tools to do repair on this door, it was way overdue for replacement (14 years old.) Said it only had a three-year life. Maybe he meant warranty. So he wrote up the estimate for a replacement door, just the door, $4000. Said it would take 4-6 weeks but if I wanted the model manufactured in Raleigh, less than a week but $7000. He said he would help me get my car out of the garage. He wrote up the estimate, took measurements, showed me the catalog of options (i am very limited because in townhome community with identical garage doors.) When I told him I didn't want to sign a contract for new door until I looked into a second opinion, he said he couldn't save the estimate he had written up, it would have to be redone if I decided to go with them and that would involved another service call/fee! When I asked about getting the help getting my car out of garage and he told me he couldn't do that without a signed contract, then said for $350 he could. I tried to pay the $106 service call fee with credit card, but he waived it away and said something like "don't even worry about that." (But I did get an invoice via e-mail.) I guess this was more of a sales call and not a repair call.

Dennis Dale

I needed to replace my old garage door opener when Andy Maynard with Precision Garage Door that parts were no longer available for my opener. He installed a new opener and was very professional.

Randy Cole

Great meeting Andy and working with him today. He was timely, professional, and very knowledgeable of the task at hand. I will certainly use this service in the future if needed. Thanks, Andy, thanks Precision.

George Paugh

Tech Andy arrived at 8 am and went right to work. Very professional with years of training. This guy knows his business. Quickly fixed my issues and gave me some helpful tips going forward. Highly recommend Precision Garage Door Service and especially Andy. He is the BEST!!!

Sharon Mahovlic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy did a great job & was very nice & helpful! We would give him a 10 if we could! Thx again Andy & Precision!

John Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a repair on one of my garage doors, and Senior Technician Andy Maynard was extremely helpful. He clearly explained what was needed and provided honest, professional advice throughout the process. Excellent service and communication — highly recommended! Thank you Andy!

Doug Hardy

Andy Maynard came out and totally fixed our noisy garage door. On time, courteous and polite, and got the job done. Thanks Precision!

K Bendel

On time, friendly, knowledgeable and got the job done in one trip!