About Thomas
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Reviews for Thomas Botts
Britney Edwards
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had the pleasure of working with Greg Gray recently, and I can confidently say that the service provided was nothing short of exceptional. From the moment he arrived, Greg demonstrated professionalism, expertise, and a genuine commitment to ensuring that my needs were met. Greg went above and beyond in every aspect of the job. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the problem and the solution in a way that was easy to understand. This level of communication was incredibly reassuring and showed a dedication to customer satisfaction that is rare to find. What truly sets Greg apart is the extra effort he put into the job. He didn't just address the immediate problem but also conducted a thorough inspection to ensure everything was in top shape, preventing future issues before they could arise. This proactive approach saved me time and potential headaches down the road. Moreover, Greg's friendly and courteous demeanor made the entire experience pleasant. He was respectful of my home. It's clear that he takes great pride in his work, and it certainly shows in the results. I highly recommend Greg Gray. He is a true professional who delivers outstanding service with a smile. Thank you, Greg, for your hard work and dedication.
Service: Garage Door Opener Install
Product: Garage Door Opener
Richard Todd
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision replaced an old door opener just over a year ago and I recently had a small issue with a noisy chain. Scheduled my appointment for next day at 12pm and Thomas called to say he could be there earlier at 1115am. Thomas, my technician identified and corrected the problem and was done in 30 minutes. I would recommend Precision any time.
Service: Garage Door Opener Repair
Dan Clark
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called precision door. The came as promised, replaced a broken spring and offered advice on another door. Service person was very efficient, polite and friendly. Will definitely use there service in the future.
Service: Garage Door Repair
John Rivers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Was truly impressed with the service I received from Precision Garage door Service. Called in the afternoon and had an appointment scheduled for the same afternoon. Technician actually arrived well ahead of schedule. Diagnosed the problem and presented the options to me. Service was exceptional & price I thought was reasonable. Technician setup the system and thoroughly explained everything. What was even more impressive is that the system displayed an error code - did not affect the operation. Instead of just saying don't worry about it and disappearing, when the technician worked with the manufacturer on the problem, following up with me daily on what was going on. Never felt out of the loop or abandoned. Problem is now solved.
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Monica Andrews
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We have used Precision for over 20 years. They are prompt, professional, and have always fixed our garage door with same day service. Will continue to use Precision for as long as we own our home.
Service: Garage Door Opener Install
Product: Garage Door Opener
Don Mcalister
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I’m very happy with the prompt, professional and courteous garage door repair service that I received from Precision Door. My service tech, Thomas, arrived right on time, worked very efficiently, and explained what he was doing and why, throughout the thorough inspection and repair process.
Service: Garage Door Repair
Tonya Page
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The lady who scheduled my appointment with the technician early this morning was professional and friendly. Thomas called within the window of time she had given me to say he was enroute. He diagnosed my garage door problem immediately and resolved my minor issue. He answered my questions about maintenance, was courteous, professional, and was all done within approximately 3 hours of my call to the company. I had used Precision Garage Door Service before and will continue to give this company my business, if I ever need to call them again.
Service: Garage Door Repair
Howard Rice
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We chose Precision Door because of our excellent service experience from the past. Professional, efficient, well equipped employees.
Service: Broken Garage Door Spring Repair
Product: Springs
Mike Stephens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas was excellent. Professional, polite and very knowledgeable. Thanks
Service: Garage Door Opener Install
Product: Opener
Randy Mcintyre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was excellent. Repair person was very detailed in his explanation of repairs needed. Pointed everything out He was on time. Did a very good job.
Service: Broken Garage Door Spring Repair
Rob Klink
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was really happy with the whole process with Precision. I was able to get an appointment the day after I called, Thomas showed up on time and evaluated my doors while explaining everything he was examining and why. After his diagnosis, he walked me through different options without any pressure, answered all my questions, and had both up and running in under an hour. They sound like new! I would definitely use Precision again.
Service: Garage Door Repair
Marlon Robinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas Botts has great customer service skills. Great technician. Great attitude. He is Upfront and honest and will address any concerns you have immediately. Highly recommend him for any sales or corporate positions in the company.
Service: Garage Door Repair
Product: Springs
Ken Tarolla
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas replaced our garage door controller. He was thorough, prompt and efficient. Great personality and a pleasure to work with. Great company!
Service: Garage Door Opener Install
Product: Garage Door Opener
Mark Ross
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas was outstanding. He is extremely knowledgeable and accommodating. Very helpful and pleasantly took care of all my needs. Well done.
Service: Garage Door Opener Install
Product: Garage Door Opener
Phillip Levy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On time arrival. Sensible problem analysis. Options for resolution and future maintenance. Quick and excellent work.
Service: Garage Door Repair
Product: Rollers
Robby Francis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would not recommend using this company. I found their pricing to be exorbitant to other competitors for a spring change. Additionally the tech left a mess in my garage and chipped in to the drywall. He made no effort to clean up or repair the damage to the wall. For paying well over a thousand dollars, I would have expected better service. They were able to come out in less than 24 hours to repair our garage. If you are looking for immediate service, they can be helpful but be prepared to pay a premium
Service: Garage Door Repair
Product: Springs
Diane Pfisterer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service! They did everything exactly as their website described. I really like seeing technicians pictures & stories, great security feature. My tech, Thomas Botts was outstanding. He explained what was needed now & what might be needed down the road based wear & tear. He gave several options & recommendations. Very nice, right on time.
Service: Broken Garage Door Spring Repair
Product: Springs
Peter Dimeo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
A big shout out to Thomas for a great job replacing our torsion spring and bearings. He has a good mix of technical and interpersonal skills. He was engaging and pleasant to work with. In the technical arena he is a good diagnostician which inspired confidence in his abilities. Overall, a great guy who deserves five stars plus if one can award more!
Service: Broken Garage Door Spring Repair
Charles Thompson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas was timely, efficient, and very knowledgeable.
Service: Broken Garage Door Spring Repair
Product: Springs
Tomeka Williams
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas was absolutely amazing! Very friendly, professional and knowledgeable! I would definitely recommend this company. I was in need of a repair ASAP and this company delivered.
Service: Broken Garage Door Spring Repair
Product: Springs
Joseph Sci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Mr. Botts was very professional, and explained my issues. He also arrived early, and did the repairs professionally.
Service: Garage Door Repair
Product: Springs
Kay Hedrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Every thing explained so I could understand .
Service: Garage Door Repair
Steve Nijoka
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast and quality service. Opener went out Sunday, replaced it the next day. Thanks!
Service: Garage Door Opener Install
Product: Opener
Rodney Barr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service he is very thorough and knowledgeable I will highly recommend your company to all of my friends and family
Service: Garage Door Repair
Product: Springs
Linda Trail
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very pleased with the outcome of the job done. All expectations were met and then some. Some additional features I did not have before makes things so simple. The technician was friendly and professional, explained everything so well. I will definitely use Precision again if needed. They are top notch. Linda T.
Service: Garage Door Opener Repair
Ed Hidalgo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I'm delighted with the professionalism, response time, customer service, and knowledgeability this company shows. I called the day before. My door was fixed the next morning. All expectations have been met 100%. Thanks!
Service: Garage Door Repair