(888) 976-5881

Greg Gray

Greg Gray
Technician
Reviews: 82
Average: 4.88 stars
Drug Test: 3/2/2022
Greg Gray has received 82 reviews, averaging 4.88 Stars:
1 2 3 4 5

Greg Gray's Bio:

My name is Gregory Gray but everyone calls me Greg. I have been with Precision for almost 3 years. It is the best job I have ever had. They always put the customer first and allow me to take my time and repair your door the right way the first time. I have 7 awesome kids 4 of which are adults and live out of the state. I have been married 15 years to my wonderful wife Shante. We have been blessed with 3 awesome children, Saibra, Saige and our "Chosen One" adopted daughter, Heaven. I am a Baptized Jehovah's Witness. I love Precision because they are an honest company which allows me to not compromise my beliefs.

Review:

PRECISION DOOR ‘s technician, Gregg, has been to my home on two occasions to work on my malfunctioning garage door and opener. Gregg is an excellent technician and repairman. Just as importantly, Gregg demonstrated honesty and integrity in seeking the best interest of both his customer and his company. I highly recommend this fine gentleman.

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

I phoned Precision about 9 am this morning (Monday), and Greg was here within a couple hours! As a retired business executive, I can unequivocally say Greg was the most professional and experienced representative I’ve experienced in years. Greg Gray gets an A+++ from me! He’s a huge asset to Precision.

-

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Greg Gray
Review:

Greg was awesome and extremely helpful! Our garage door disconnected somehow from the lift a few nights ago and we were unable to use our garage. I was able to connect with Precision late last night and Greg arrived this afternoon! Awesome experience, quick diagnosis, fixed our issue promptly and efficiently. Top notch work and customer service!

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Greg was excellent. He called when he was on his way to our home. Assessed my door problem and explained what he needed to do i.e. tighten springs, reset communications, lubricated door n advised on maintenance.

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Reputable company

-

Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Greg Gray
Review:

Greg came out today to fix a problem in which the door would only open after 3, 4, 5 presses of the button. Diagnosed the problem quickly & repaired it first time. Very pleased!

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Recommend! Can always depend on Precision Garage Door, Morrisville, NC to provide great customer service and maintenance/repair on our garage doors. Have used them over several years; recently for routine maintenance. Greg, the technician, called in advance, arrived on time, professional, answered questions, explained the invoice in detail, and provided suggestions for the future. Will return again as a repeat customer. Thank you!

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Very happy with the service and knowledge of the technician.

-

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

Great job came out late into the night to fix greg was so nice

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Greg did a great job doing an emergency fix on my garage door later in the evening. The door was VERY broken (much of it made worse by me trying to fix it myself) and I have no idea how he got it working again. He was also very friendly and easy to work with.

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Excellent service, Greg is very knowledgable and explained everything to me in detail and what my options were. I will certainly recommend your company.Good service.

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Greg was on time and very courteous. Spent time discussing what was wrong and the options . Did not push anything , just informed us . Thank you . Will definitely keep using Precision Door .

-

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Greg Gray
Review:

Our technician Greg was great! Super honest, very friendly, and knowledgeable. I highly recommend precision overhead garage doors!

-

Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Review:

Greg was on time and did a great job

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Great service! Professional and explained everything. Greg was our technician and he is a real pro.

-

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
Review:

I was charged $972.00 for a guarage repair. All I needed was new springs and a motor.

-

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

Greg was very helpful.

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Greg did a phenomenal job for us. We purchased two new openers and he took the time to install them correctly (no small feat since our house is 50 years old), even upgrading the buttons by the door to wifi. The components and labor were fairly priced, and the workmanship was excellent.

-

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Greg Gray
Review:

I had a broken spring so my garage door failed. Greg from Precision Garage door came next day and replaced the spring. He was great!! I highly recommend Precision and Greg. 5 Stars for sure.

-

Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Review:

We were well-pleased with our experience with Precision Garage Door Service. Greg Gray was our technician and he phoned and left a detailed message regarding his arrival time. He was prompt and thorough in his inspection process and gave a detailed analysis of our needed repairs. He analyzed the situation with our exterior pad not connecting to the remote after a new one was installed. It now works flawlessly. We would highly recommend Precision Door to anyone needing repairs or maintenance of their garage doors.

-

Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Greg Gray
Review:

Out standing service! Greg was friendly and very knowledgeable! My garage door is better than new! Great job Greg!

-

Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Review:

Prompt,skilled,pleasant. Explained options clearly

-

Greg Gray Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
Review:

Greg did a great job with the installation and showing us how the features work!

-

Greg Gray Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Greg Gray
Review:

We are very pleased with our service today. Greg called beforehand with the expected time of arrival. This is the second time that we had the pleasure of meeting him. He is very knowledgeable and has a great way of explaining what the problem is and why we are experiencing the issue. Thanks Greg!

-

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

I am very happy and satisfied with Mr.Greg work on my garage door pad. He is very efficient and helpful with all the work that he has done. Thank you, Ted Gebremichael

-

Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Greg, was professional and knowledgeable, explained everything in detail. Great service!

-

Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Greg Gray
Review:

Precision Garage Door for my repair for two reasons. The first being their prompt response and secondly for their courteous and knowledgeable employees. Prediction’s technician, Greg, has serviced our garage doors twice and is most knowledgeable about the problems and company products that just puts us at ease about our issues and repair needs. Thank you Greg!

-

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Greg Gray
Review:

Greg was on time, knowledgeable and honest! He had my door working in approximately an hour! The reason for the 3 stars 1) no 24 hour service available 2) Greg wanted to install springs that were too weak for my door and then take parts off the door until it worked Note: I was willing to replace; springs, rollers, cables and drums 3) $375 in labor for approximately an hour of labor “pricey”! IMHO

-

A Response from: Tim Yeager

Thank you for your business and feedback. We are pleased to see that you were happy with Greg. We do understand that you feel the price was high for the length of time Greg worked on your door. He is an experienced technician so what might take a new technician longer, he is able to do in a timely manner and be respectful of your time, as well as other customers on the schedule. The service he provided was to get your door operating again as it was not operable and he reset your cables and re-tensioned your springs. Greg stated he did recommend a parts upgrade as your existing springs are too weak/small for your heavy door and the cables, bearings, and shaft failed the 25 point inspection, but you declined the recommendation at this time. If you change your mind and would like to move forward with the additional work, please don't hesitate to call us.

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Precision came to complete my service within 2 hours of me booking my appt. Greg was friendly and professional! He was able to quickly identify the issue with my garage door and pro fixed me with several options. I really appreciate the good customer service.

-

Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Greg Gray
Review:

We were very pleased with the service. Greg was the technician. He was very knowledgeable about the product and explained everything to us. He worked very efficiently and even cleaned up.

-

Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Next Page
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587