Click
to view local phone numbers

Greg Gray

Greg Gray
Technician
Reviews: 9
Average: 5.00 stars
Drug Test: 12/20/2019
Greg Gray has received 9 reviews, averaging 5.00 Stars:

Greg Gray's Bio:

My name is Gregory Gray but everyone calls me Greg. I have been with Precision for almost 3 years. It is the best job I have ever had. They always put the customer first and allow me to take my time and repair your door the right way the first time. I have 7 awesome kids 4 of which are adults and live out of the state. I have been married 15 years to my wonderful wife Shante. We have been blessed with 3 awesome children, Saibra, Saige and our "Chosen One" adopted daughter, Heaven. I am a Baptized Jehovah's Witness. I love Precision because they are an honest company which allows me to not compromise my beliefs.

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Great customer service and prompt attention. The technician was very thorough and quick. Thank you!

- Martha Walsh

A Response from: Tim Yeager

You are very welcome Martha! Glad we could take care of your door needs. We appreciate your business and the five star review. Let us know if we can assist in the future.

Greg Gray Service Provided:

Garage Door Repair


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Having just purchased a home, we found the 16' Garage Door was noisy,and the door opener did not have the capability to link with vehicles. I called Precision to set up service and possibly a new door/opener replacement evaluation. Technician Greg Grey visited the very next day. He was VERY thorough. He showed how when using the manual release, the door was clearly unbalanced (would immediately drop closed instead of remaining at the position set) and the 1/3 HP door opener was set to Max level 10, indicating the springs/rollers were not doing their job. He gave the quote to rebuild the door and replace the door opener with a current 1/2 HP model capable of not only linking with the vehicles but also WiFi enabled via MyQ App. I asked for a quote for a new door and Greg brought in samples of non insulated / partially insulated (core filled with Expanded Polystyrene I believe) / and fully insulated (core filled with Extruded Polystyrene which has a higher R value). As we'd just moved to the neighborhood, we wanted to ensure a new door would match those in the community for looks and style to keep within HOA guidelines. Greg was very patient in helping us through the process and we chose a new Amarr Hillcrest 3000 insulated door with an R value of around 9.05 if I remember correctly. He also installed a new Liftmaster 8355W door opener, helped program the vehicles, and walked me through how to set up the MyQ App on my iPhone 11 and test it. Greg was very thorough, extremely professional, and instilled a sense of trust in us. If you're in the market for a professional team, we'd HIGHLY recommend Precision Garage Door of the Triangle!!!

- Joe Rogers

A Response from: Tim Yeager

Joe, Thank you so much for the kind words and the five star review. Greg is a valued employee and we are so happy to see that you saw that as well. We love hearing that our customers received a five star experience because we strive to provide that with each call we make. We appreciate your business, please let us know if you need us in the future. Enjoy the new door and opener!

Greg Gray Service Provided:

Garage Door Opener Install


Product:

Garage Doors


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Great service! The technician came out same day we called and didn’t force us to buy anything. Fixed what was needed and informed us of things to keep an eye on as our garage door ages. Probably not the cheapest service but fantastic customer service - worth the price for the convenience!

- Kristina Zeidler

A Response from: Tim Yeager

Thank you so much for your business, glad we could help take care of your door needs.

Greg Gray Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Greg came out on an emergency request and fix our spring problem and thoroughly checked our entire system for any other potential problems. He was very professional and polite. If I ever have another problem in the future I will request him.

- Dawn Case

A Response from: Tim Yeager

Greg is great, so glad he was able to take care of your emergency call. We appreciate your business and look forward to working with you in the future if you need anything.

Greg Gray Service Provided:

Broken Garage Door Spring Repair


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Always on time, explains repairs well, and excellent customer service!! I’ve used them twice in 2 years and both experiences have been top notch!! Highly recommend!!

- Dolores

A Response from: Tim Yeager

Thank you for continuing to trust our company with your garage door needs. We appreciate your business and your recommendation.

Greg Gray Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Very professional and efficient

- Jim & alicia Mcgrody

A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Greg Gray Service Provided:

Garage Door Opener Repair


Product:

Opener


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Greg was the technician and very professional, polite and very knowledgeable . I'm very please with my decision to buy a new insulation door and a more updated motor . Thank you Diane

- Diane Dolese

A Response from: Tim Yeager

We appreciate your business and the five star review. We hope you enjoy the new door and motor. Please let us know if we can assist you in the future.

Greg Gray Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Tim Yeagher was great. Patient, good at explaining problem, took care of everything

- Al Rankin

A Response from: Tim Yeager

Awesome to hear, thank you for the feedback. We appreciate your business!

Greg Gray Service Provided:

Garage Door Opener Repair


Technician: Greg Gray
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Comments:

Installer Greg Gray did an excellent job assessing the problem and making very reasonable recommendations. He then went above and beyond working late into the evening to make sure the job got done.

- Greg Stotsenberg

A Response from: Tim Yeager

Thank you for the feedback about Greg and your experience. We love seeing the positive things our customers say about our employees, they are all stellar at what they do and make our company great. We appreciate your business and please don't hesitate to call if we can help in the future.

Greg Gray Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Greg Gray
Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Sanford Area

(919) 398-7767

(919) 398-7767
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560