Read what people are saying
about Precision Garage Door

The spring broke on our door and I called Precision as I saw all the positive reviews on the company. Evan came out the next day. He analyzed the problem, explained it all to us and did the repairs in record time! He was friendly, knowledgeable and did a great job! Thank you!!

- Kathy Trunzo

Kathy, We are so happy to hear you were pleased with your first time experience with Precision Garage Door. We are delighted to have such a great base of customers that have been so pleased with our work. We really enjoy what we do and it's because of customers like you! Thank you for allowing Precision Garage Door to serve your garage door needs, we're here for you anytime! Warm regards,

Precision Garage Door Service promptly repaired my broken garage door. The technician was very detailed in his review and explanation of service. He was very friendly and efficient in his work. I truly appreciate the service I received.

- Joan Nelson

Reviews like this make our day! Thank you for giving us 5 stars, Joan! We're so glad to hear that you're satisfied with the service you received from the Technician and the Precision Garage Door team. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service

Great experience - response time was amazing. Tech - John was informative, understanding and very knowledgeable. Couldn’t ask for better service.

- Claudia Gray

Claudia, Thank you for taking a moment to share with us this positively awesome feedback of your garage door service experience! We appreciate you allowing us the opportunity to serve you! Kind regards,

Spring broke so looked online for repair company. Several came up but Precision look and easy online appointment scheduling made choice easy. Scott arrived and was thorough and easy to talk to. Gave me several options and explained very carefully what was involved with each. He worked efficiently and in a short time i had a working garage door again. It operated much more quietly than before so that was a great side benefit.

- Michael Levandoski

Michael, We are so pleased Scotty was able to get you timely and make your garage door good as new! We're here to serve you anytime! Regards,

Scotty was great . Explained everything. Worked fast and with a smile.

- Richard Considine

Thank you for taking a moment to share this awesome 5 star feedback! We value you as our customer! Regards,

Precision garage door service provided me with a timely repair when our residential garage door spring failed. Scotty Johnson their technician called before he arrived, was well skilled and completed his task in a very timely manner. The only room for improvement is the final cost was more than the estimate. That was not Scotty’s fault, I suggest any future phone estimates should cover a range to help set expectations.

- Larry Williams

John Patton was the service technician who provided maintenance and repair services for our garage door. He did a great job of explaining all of our service options, and he did a really good job carrying out the option we chose. Our garage door is now opening and closing very smoothly. We are very happy with the service that Precision Garage Door Service provided.

- Judy Miller

Judy, We are so thrilled to hear John was able to take great care of you! We take great pride in our dedication to making customers happy and we are so happy to hear this commitment was reflected in your experience with John. Thank you for the opportunity to have served your garage door needs. Regards,

Super service!

- brian zuercher

My technician Chris Colucci was very knowledgeable about his job and how to handle the situation. He also explained my issue in detail and gave a pre-estimate of cost before performing the work. I hope Chris will be an employee always as he will be my go to garage door guy. Thanks

- Warren Crowell

Thank you for sharing your feedback about our team, Warren! Thank you for giving us 5 stars, we're so glad to hear that you're satisfied with the service you received from Chris and the Precision Garage Door team. We're here anytime you need us! Kind regards, Precision Garage Door Service

Garrett was an extremely personable and consummate professional in the efficient management of my emergent garage door spring break. He was knowledgeable, prompt (actually arriving an hour earlier which was very greatly appreciated!), and very thorough in explanation of the repair work indicated. I am a repeat customer with Precision; however, this was my first interaction with Garrett. I will most certainly be contacting him for any future garage needs that arise.

- Dr. Kim Spaulding

Professional, fast, and excellent work. Richard did a phenomenal job providing options and helping me decide what is the best solution. He worked quickly and professionally. I highly recommend this company.

- Jeff Hood

Great reliable service!

- Kia Bassiri

Hi Kia, Thank you for this glowing 5 star rating! We really appreciate it! Regards,

Tim did an excellent job with what he had to work with, we felt like he was honest, didn't try to sell us things we didn't need, and gave us a solution that will hopefully work for a while but did inform us what we will be up against eventually. Can't ask for anything better :)

- Rhonda & Michael Gillespy

M/M Gillespy, We’re so happy to hear you had a great experience at Precision Garage Door. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Warm regards,

Great service. Tim was outstanding in presenting my options for my garage door. Explained everything and answered every question I had. A real asset to any company. I have scheduled installation of a new door and motor. Superb service

- James Nass

Dear James, We are so thrilled to hear you received outstanding service from Tim. We pride ourselves on our customer service and thrilled that was reflected in your visit with Tim. We can't wait to hear how much you are enjoying your new door and motor. Thank you for entrusting Precision Garage Door!

I appreciate your fast service and the very efficient manner that Evan handled my repair. I will certainly recommend Precision to friends and family.

- Gary Evans

Thank you for your review, Gary! We’re so glad to hear you had a great experience and Evan will be thrilled to hear this positive feedback of his service! Thank you for choosing Precision Garage Door.

Evan did a great job on repairing our garage door yesterday, and he made good recommendations on what I might have him do to create a quieter closing door. He gave me an estimate on how long the job might take, and he was accurate to the minute! I’m very pleased that I called Precision on Thursday night after one of the springs snapped, and Evan is a great representative for your business. I highly commend and recommend Evan and Precision for this work!

- Joseph Pratt

Joseph, We could not be happier to hear how pleased you were the professional and timely service provided to you by Evan at Precision Garage Door. We strive to provide only the best service possible and are thrilled this was reflected in your visit. Please know you can count on us anytime for your garage door needs! Regards,

I needed maintence on the door. Setup was done already by precision

- donna HOWELL

Donna, We'd be happy to help with your garage door. Give us a call, our phones are answered 24/7 @ (919) 500-5160.

We have used Precision before, and their work is very professional.

- Steve Wilson

Hi Steve, We appreciate your continued loyalty and support of Precision Garage Door. You can count on us anytime to take care of your garage door needs. Kind regards,

Garrett was prompt, knowledgeable, professional and courteous. He completed the work in a timely manner and made sure everything was working properly before he left. Thank you, Phil Goff

- Phil Goff

Thank you, Phil! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door team is always happy to help. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service

Greg Grey was our technician who performed the work needed to repair our garage door . Greg was very professional, took exceptional care of our property and replaced the springs, rollers, bearings and sensors. The garage door works like new. In short, he did an excellent job.

- Sherry Or Hank Adams

Sherry and Hank, Thank you for sharing your experience with us. We're thrilled to hear Greg provided great service and met your expectations with your gaage door repair. We can't wait to work with you again! Warm Regards,

I had trouble with the door opening properly so I called Precision. Evan arrived on time and quickly diagnosed the problem, gave me some options, and ultimately fixed my "old" door to work like new! Thank you!

- Chris Nelson

Thank you so much for your review Chris. We love hearing from our customers and take great pride in the service we provide. We are thrilled that was reflected in your visit. Please get in touch if we can ever make your day again! Regards,

I had broken springs repaired11/10/24. Called Precision and was promptly scheduled for repair. Paid $1,300 for the repair. More expensive than I remembered for previous repairs over the years, but I chose not to get additional quotes for repair. Evening of 12/10/24, I came home and closed the garage door. As the door closed, the door came of the tracks and failed to close properly. Upon closer inspection, the door had also pulled at the bracing between the top of the door and the connection to the garage door opener chain. Obviously, I called Precision to get it checked out again. I had also recalled the tech saying he had adjusted the tracks during the initial repair. I assumed as a courtesy. When I chatted online and called directly, I explained prior service and the current issue. I would have expected, given such a recent service and at such expense, I would have been told we will get someone out asap to take a look. Dissapointed that I was obviously chatting with and speaking to a scheduler who was just giving me the next available time. The soonest that would work was days later. Contacted another Company and they came out with hours and got the door functioning again. Icing on the cake was the tech saying I had paid twice what they would have charged to replace the spings. Just left an overall bad feeling

- Michael Parker

Michael, We regret to hear you were not satisfied with your recent service experience. We would love the opportunity to further address your concerns and have left our contact information to further address your concerns. Customer satisfaction is of the utmost importance and I want to make this right. I hope to hear from you!

Precision has professionally maintained our garage doors for 13 years. Today the technician (Chris) once again more than fulfilled expectations. In addition to servicing and replacing components as needed, Chris provided additional options and estimates that will help us create a timeline for future maintenance and upgrades.

- b. moore

Thank you for sharing your feedback about our team, B. Moore! We're so glad our tech went above and beyond for you! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door. It was a pleasure serving you! Kind regards, Jenifer Lawless Precision Garage Door Service

Fast response. The technician, Greg, was skilled and professional. He quickly repaired the problem, inspected to ensure there was no additional damage, and flagged maintenance that will be required in the future so we could plan. Great job!

- Kevin Perveiler

Kevin, Thank you so much for taking time to share this awesome 5 star feedback! We are so pleased to hear your needs were addressed professionally and your satisfaction. We are here to serve you anytime you need us! Kind regards,

Chris C completed my garage door repair today. Chris was very professional, courteous, and informed me about the repair process. Great job!

- Wayne Taylor

Wayne, We are so grateful for your feedback. We are delighted to hear Chris provided you with excellent service. We can't wait to work with you again! Best regards,

We called Precision Garage Door because our garage door came off the rails suddenly and we couldn't get it to close. Called their 24/7 line and Chris came the next morning and got it to close and then a couple of days later, Jonathan came out to replace the garage door. I liked that their response time and service were prompt, both men were courteous and professional, and they gave you a call 30 minutes to let you know they are on their way.

- Diana Chan-warren

Thank you so much for your glowing review! We're thrilled to hear you loved your service experience. Your satisfaction is our top priority and we're thrilled to hear we met the mark. Thank you for allowing us the opportunity to serve you!

. Chris was sent out and was very knowledgeable and narrowed down the problem quickly, resolved it, and answered all of the questions. He was polite and helpful from the start.

- Paulette Shekell

Dear Paulette, Thank you for sharing your garage door service experience with us. We are pleased to hear Chris was able to address all your needs with exemplary service. Thank you for allowing us the chance to serve you! Regards,

Great service! Our door was fixed less than 24 hours after it broke.

- Matthew Willis

It’s football season and Andy Maynard scored a touchdown to win the game! Andy did a great job explaining garage door issue and made sure I understood my options on making decisions related to solving the problem. He did a great job checking out the different components of door, motor, sensors, etc. in terms I could understand. After reviewing everything, I decided to purchase a new door based on his experience and expertise. He was courteous, friendly, and made sure I understood his findings so I could make an informed decision. Thank you for sending a specialist that knew what he was talking about. I also appreciate same day response. Great job, Andy!

- Dalma Dickens

Dalma, To say your review made our day would be an understatement! It is football season and Andy is a rockstar quarterback! Thank you so very much for your detailed and kind review of your overall experience with Andy. We couldn't be happier to hear he WOWed you with the experience, we look forward to doing so again. We're here to serve you anytime. Regards,

Great job!

- Gary Sandefur

Gary, We appreciate your glowing review of your garage door service experience. We look forward to serving you again! Regards,