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about Precision Garage Door
Precision Garage Door of Raleighhas received 1655 reviews, averaging 4.89 Stars:
Louisburg, NC
Product:
Cary, NC
Richard McCann did a great job with diagnosing and immediately fixing a problem we had with our one-year old garage door. The track had become too tight and we noticed the door malfunction on three occasions along with new noises. Richard went above and beyond the requested repair so that our door is whisper quiet and running very smoothly. Richard has excellent communication skills, is very patient, courteous and a pleasure to work with. We are very glad that we have worked with this company for more than a decade and we will continue to use them indefinitely.
- Happy Customer in Cary
Morrisville, NC
The job was finished very quickly and professionally. I was very pleased.
- Joseph Zinnanti
Cary, NC
Quick, on-time, knowledgeable service by John at my home today. John was quick to assess my garage door issue, gave me multiple options and pricing of each, and was very courteous and personable to deal with. Definitely a great experience. Thank you for the excellent service John!
- Nick Stolzer
Product:
Chapel Hill, NC
Scottie did a great job for us. He is a very pleasant person and a pleasure to have around.
- Jim Harshaw
Rolesville, NC
Greg Gray is a fantastic technician. He was able to identify my problem immediately and come up with several solutions. We had him install all new parts, and now everything is working like new. I wouldn’t hesitate to recommend Greg and Precision Door Service.
- Rob Edwards
Youngsville, NC
Johnny was very knowledgeable and professional, courteous. He explained everything in detail and was easy to understand.
- Simon Stover
Chapel Hill, NC
Scotty and his associate... were professional, clearly knew what they were doing, pleasant to be around and deal with. What I have described here is not something I get to say often.
- Frank Woody
Durham, NC
Chris did a fine job....called ahead of time to let me know he was on his way.....explained all my options...when finished reviewed what work was done and answered my questions. thank you!
- John Hipskind
Wake Forest, NC
Where do I begin…PGDS of Raleigh and the service technician John simply put is/was outstanding, professional, honest and efficient in resolving my broken garage door and giving me a better understanding on the health of my garage door. Something myself and many others out there by ignoring the door. I will never do that again they have won a customer for life!
- Bill Salerno
Product:
Durham, NC
Scotty and Garrett were quick and efficient. They explained my options and did not pressure me to take a more expensive option. They rate a 5 out of 5.
- Michael Miller
Chapel Hill, NC
Scott arrived at the agreed upon time and fixed the problem in at most two minutes. If this particular problem (Genie code needed to be reset after batteries were changed) arises again, as it unfortunately certainly will, I will know how to deal with it myself so I can avoid the exorbitant service charge. Scott was friendly, efficient and polite.
- Felix Bloch
Wake Forest, NC
Technician, Alex Glenn, called ahead and was on time. Was professional and thorough. Explained everything and was very helpful in setting up remote control and app for garage. Very satisfied. Represented the company with highest standards. Have him on my speed dial for any future issues.
- Elbert Edwards
Product:
Assistant General Manager: Alex Glenn
Cary, NC
Precision replaced an old door opener just over a year ago and I recently had a small issue with a noisy chain. Scheduled my appointment for next day at 12pm and Thomas called to say he could be there earlier at 1115am. Thomas, my technician identified and corrected the problem and was done in 30 minutes. I would recommend Precision any time.
- Richard Todd
Angier, NC
Great service, explained everything really well and was really courteous.
- William poske
Product:
Raleigh, NC
Great work! Evan was efficient and knows all the details of the operation and installation of the garage door opener. He was able to diagnose and solve our problem and install a new system. He came and did the installation the same day. Our door now moves smoothly. He was very professional and also programmed our remotes and assisted with the application. Precision was recommended by a family member and I am glad I called them.
- Juan S.
Durham, NC
Very thorough, professional, timely, and detailed.
- Paul Kimes
Raleigh, NC
Called precision door. The came as promised, replaced a broken spring and offered advice on another door. Service person was very efficient, polite and friendly. Will definitely use there service in the future.
- Dan Clark
Wake Forest, NC
Was truly impressed with the service I received from Precision Garage door Service. Called in the afternoon and had an appointment scheduled for the same afternoon. Technician actually arrived well ahead of schedule. Diagnosed the problem and presented the options to me. Service was exceptional & price I thought was reasonable. Technician setup the system and thoroughly explained everything. What was even more impressive is that the system displayed an error code - did not affect the operation. Instead of just saying don't worry about it and disappearing, when the technician worked with the manufacturer on the problem, following up with me daily on what was going on. Never felt out of the loop or abandoned. Problem is now solved.
- John Rivers
Product:
Raleigh, NC
Andy Maynard was efficient, knowledgeable and finished the job in a timely matter. So fa,r I am very satisfied with the results.
- Richard Schreiner
Apex, NC
Tim did a great job and was quick
- Mark
Selma, NC
I was very impressed by the professionalism and quality of service I received . My technician Tim was here within an hour or my call. He replaced my garage door springs and hardware and had my door working like new in no time.
- Mark McMahon
Durham, NC
Your company was recommended to us by our cousin, Clyde Moore. We received same day service, from ‘Scotty’. He diagnosed our situation promptly. After the quote and ok to do the work, he worked very quickly and efficiently in completing the job.He was thorough in explaining any questions we had. We are thrilled to have car openings features, quiet opening and closing garage door plus new key pad access for the house. Thank you Scotty for a job well done!
- Sally Fields
Cary, NC
Service was quick and the technician was very knowledgeable.
- Don Bryant
Angier, NC
Precision was quick to respond when I needed to replace my garage door. Installation of new door was quick and the crew was courteous.
- Sandra Berry
Product:
Durham, NC
We had an emergency situation with our garage door not closing. After my husband’s numerous attempts to resolve the issue, he finally decided to contact a professional. He found Precision on his Google search, contacted them and they sent someone out within a few hours. He was very knowledgeable and efficient in repairing the garage door and even suggested an additional part to reinforce the middle of the door. Even though we didn’t add the addition to our repair bill, he was nice enough to tell us where we could purchase an alternative to provide some support. We are very pleased with the service we received.
- Michael Caston
Fuquay Varina, NC
Lightning struck our garage door opener and fried it. Andy replaced it. I also asked that he replace the springs, belt, rollers, and rubber door bottom while he was here. I was very pleased with his work. He explained everything very well to me, and quickly completed all the work.
- David L.
Holly Springs, NC
Service personnel was courteous and professional. It was a simple problem, but am grateful for the prompt attention.
- Linda Vonada
Durham, NC
I called first thing in the morning and they were able to get me an appointment that same morning . Alex was able to be at our house within an hour. He was pleasant and nice and took the time to look over everything. He not only explained what the problem was, he took the time to show me exactly what he was talking about to ensure I was not being mislead. We even purchased and installed a new opener while he was here even though the old one probably would of given us a few more years out of it. Alex never pushed anything on us. I appreciate the courtesy and it was a pleasure to have Alex perform our service.
- J Winstead
Product:
Assistant General Manager: Alex Glenn
Raleigh, NC
The best. Period.
- Scott Raby
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I had the pleasure of working with Greg Gray recently, and I can confidently say that the service provided was nothing short of exceptional. From the moment he arrived, Greg demonstrated professionalism, expertise, and a genuine commitment to ensuring that my needs were met. Greg went above and beyond in every aspect of the job. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the problem and the solution in a way that was easy to understand. This level of communication was incredibly reassuring and showed a dedication to customer satisfaction that is rare to find. What truly sets Greg apart is the extra effort he put into the job. He didn't just address the immediate problem but also conducted a thorough inspection to ensure everything was in top shape, preventing future issues before they could arise. This proactive approach saved me time and potential headaches down the road. Moreover, Greg's friendly and courteous demeanor made the entire experience pleasant. He was respectful of my home. It's clear that he takes great pride in his work, and it certainly shows in the results. I highly recommend Greg Gray. He is a true professional who delivers outstanding service with a smile. Thank you, Greg, for your hard work and dedication.
- Britney Edwards