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Mike Grove

Mike Grove
Technician
Reviews: 43
Average: 4.67 stars
Drug Test: 1/29/2021
Mike Grove has received 43 reviews, averaging 4.67 Stars:
1 2 3 4 5

Mike Grove's Bio:

Hello, my name is Mike Grove. I have been doing service and sales for over 10 years as well as playing music and touring. My goal is to provide the absolute best service to my customers and always leave them with a smile on their face when I finish the job. I look forward to seeing you today and helping you with all of your garage door needs.

Review:

Prompt scheduling and the service person was excellent.

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

Mike Grove did a great job. Got everything fixed fast and correctly. I’ll be calling for him in the future.

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Mike Grove Service Provided:

Garage Door Repair


Product:

Springs


Technician: Mike Grove
Review:

Quick response and exceptional service!

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Mike Grove Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Technician: Mike Grove
Review:

Technician, Mike Grove was on time and knowledgeable. Garage door repaired in an hour

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

Your guy did an awesome job. He was very polite & did an awesome job. I will definitely recommend you to everyone who needs garage repairs or replacement. Thank you for being so on top of everything. You’re number one in our book. ????????

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Mike Grove Service Provided:

Broken Garage Door Spring Repair


Technician: Mike Grove
Review:

Great service, two car garage door, over 20 years old with no prior service. Tech was able to complete work in one afternoon. Door works and sounds like when first installed.

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

My service was definitely a five star day! Mike Grove was very professional, and outlined everything he was planning to do. He assisted with helping me navigate downloading the app onto my phone, and answered all my questions. Will def reach out in the future if I need you all again! And I will definitely recommend you as well. Thank you so much

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Mike Grove Service Provided:

Install Garage Doors


Product:

Opener


Technician: Mike Grove
Review:

good job

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Mike Grove Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Mike Grove
Review:

I called Precision as they were on a list of service providers prepared by my community. My garage door spring had broken. When I first called, I was assisted by a very courteous person who surprisingly stated she could have a service person at my home within just a few hours. From the call I received until leaving after completing the service, Mike Grove was professional and efficient. He immediately diagnosed the problem and clearly explained my options. After I selected my repair approach, Mike went to work and completed the service in less time than initially estimated without any attempt to upsell me. Throughout he was extremely polite and concluded by thoroughly cleaning up any trash. Finally, he assisted with all the technical set up assuring all was working before leaving. I will certainly go back to Precision if I need garage door service in the future and recommend them to others.

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Mike Grove Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Technician: Mike Grove
Review:

We contacted Precision because we were pleased with prior experience. The call was handled in a very professional manner; and your service tech, Mike provide all the options available for our garage door problem. We where contacted the following day by Brent explaining the ordering process and scheduling on the installation. Look forward to the completion of The installation in the New Year.

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Mike Grove Service Provided:

Broken Garage Door Spring Repair


Product:

Garage Doors


Technician: Mike Grove
Review:

Great service and prompt and friendly technician. Would recommend your service to all my friends. Thanks again

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Mike Grove Service Provided:

Garage Door Opener Install


Technician: Mike Grove
Review:

Mike was very professional. He troubleshooted my problem and solved it in 5 minutes.

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Mike Grove Service Provided:

Garage Door Opener Repair


Technician: Mike Grove
Review:

Mike was competent and courteous. Installed a new keypad and fixed other garage door issues. Same day service and easy to get appointment. Very pleased.

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Mike Grove Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Mike Grove
Review:

I have used Precision a couple of times and I was always satisfied with the technician’s knowledge and skills to complete the job. Today Mike Grove came in and assessed my problem and thoroughly explained what needed to be done. He was also very helpful setting up the app and took the time to sync my car with the garage door opener. I would recommend Precision to anyone who has a garage door problem. Thank You

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Mike Grove Service Provided:

Garage Door Opener Install


Technician: Mike Grove
Review:

Always great. They easily fixed the issue, and were very reasonably priced.

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

Great fast service

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

I I was very pleased with my serviceman Mike Grove. He was very knowledgeable and answered all of my questions. He was also compassionate and understood my needs and gave me the best quotes for what I need it to get the job done. I am glad I contacted Precision!

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Mike Grove Service Provided:

Garage Door Repair


Product:

Garage Doors


Technician: Mike Grove
Review:

The service guy was good. But the service is overly expensive. We just had to get the remote calibrated to the garage and they charged $100 for that. Then he said the door is not installed well, so he said he will calibrate the same, he just tightened the screws and charged 120 for that. So for 30 mins job we were charged $240. Which is ridiculous. Also, he was trying to sell us the remote for $69. Same ditto remote is available for $30 online. Not recommended. Arjun & Divya

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A Response from: Tim Yeager

Thank you for your business and feedback. We are happy to see you are pleased with the technician but we are sorry that you are unhappy with the price for the service. Our service manager has tried reaching you by phone to discuss your service call and the pricing, but he has not been able to reach you. Please call the office and ask to speak with Sean, the service manager. Customer satisfaction is our main goal and we want to make sure your expectations are met.

Mike Grove Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Mike Grove
Review:

Mike was very thorough and explained this issue in detail. Great customer service!!

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

Nothing against the tech Mike who came out to install my new garage door opener but I would like to provide some feedback on the fact that the serial number decal given to me on the manual wasn't the correct one for registering the warranty. It would have been nice to have been told that and even nicer if the correct serial number was detailed somewhere other than on the actual opener under the light cover.

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Mike Grove Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Technician: Mike Grove
Review:

I discovered Precision from work done by Mike Grove for others in my neighborhood. Mike was exceptional. He was very helpful and attentive to resolve my issue, which he did so above my expectations. Initial interaction, he was eager to answer my questions while finishing up another job to understand my situation.

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

Mike Grove was the technician that worked with us. He was excellent across the board. Not only did he repair my torsion springs but my garage door is working better than before.

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Mike Grove Service Provided:

Garage Door Repair


Product:

Springs


Technician: Mike Grove
Review:

Mike was on time, professional and repaired our openers in a timely manner and at a reasonable price. Love the service we get from Precision.

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Mike Grove Service Provided:

Garage Door Opener Repair


Technician: Mike Grove
Review:

We use Precision when we had a garage issue at our last house, and they did great. So when we had an issue with the opener at our newest house, we pulled out the old invoice and called again. Mike was able to come out same day, and even though we were one of his last stops, he committed to and finished a pretty big job, working into the evening to remedy our garage door issues with excellent attention. Kudos!

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Mike Grove Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Technician: Mike Grove
Review:

Very professional and knowledge.

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Mike Grove Service Provided:

Garage Door Opener Repair


Product:

Remotes / Keypad


Technician: Mike Grove
Review:

Timely response, knowledgeable, efficient and friendly. Mike Grove is an excellent technician.

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Mike Grove Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Technician: Mike Grove
Review:

Prompt and reliable service given by some of the nicest people you’ll meet!

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Mike Grove Service Provided:

Garage Door Repair


Technician: Mike Grove
Review:

Very quick follow up and professional work completed. My second great experience !!

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A Response from: Tim Yeager

Thank you for sharing your experience with us. We appreciate you continuing to trust us with your business and we look forward to working with you for many years.

Mike Grove Service Provided:

Garage Door Opener Install


Product:

Opener


Technician: Mike Grove
Review:

Precision did a fantastic job. The technician that came out, Mike Grove, was on time, totally professional and completely fair with the price. I couldn’t recommend him more!

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We appreciate your business and look forward to working with you in the future.

Mike Grove Service Provided:

Garage Door Opener Repair


Technician: Mike Grove
Review:

Let me first say our technician was wonderful. Highly recommend I needed to get two springs installed. That went great The price was $600. I consider that to be well silly I did pay it but not sure I would use these guys again They were great but the price is too high

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A Response from: Tim Yeager

Thank you for your business and taking the time to give us your feedback. We hate to see that you didn't receive 5 star service. After reviewing the ticket for your job, I see that you were quoted for two platinum, high cycle, powder coated springs. Our springs are higher quality and have a typical life span that is 3-4 times longer than springs our competitors sell. Our technicians review the quote with customers on every call before any work is done, so in case there are questions, they can get answered before work is started. If you have further questions, please call the office and we will be happy to assist you.

Mike Grove Service Provided:

Garage Door Repair


Product:

Springs


Technician: Mike Grove
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Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Serivce
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587