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Trevor Mills
Average: 4.76 stars
Trevor Mills's Bio:
Durham, NC
Raleigh, NC
Great service- on time and knew what he was doing! Very easy!
- Sara Taylor
Raleigh, NC
Same day, Trevor came out and quickly diagnosed the problem and proposed the fix. An hour later we were back in business. Great service.
- James Saranteas
Clayton, NC
Prompt and exceptional same day service by Trevor! Highly recommend him. Courteous and thorough. Thank you.
- Jared Sargent
Product:
Durham, NC
Trevor Mills is excellent! He is professional, courteous and helped us resolve a keypad issue quickly.
- Steve Mele
Wake Forest, NC
Quick response on a Sunday at 4pm. Polite friendly tech Trevor that knew what he was doing.
- David Bald
Product:
Carrboro, NC
Great Service.
- Michael Pilcher
Product:
Raleigh, NC
Excellent service Experienced and knowledgeable installer I highly recommend this installer he was a motivated and paid attention to detail
- Michael Senew
Product:
Raleigh, NC
I was so pleased with the service and the technician. Trevor arrived exactly on time, assessed the problem and presented 3 options for repairs. He allowed me time and space to make the decision then worked efficiently to complete the repairs. His customer sills were excellent and the garage door is so much quieter. Job well done!!
- June Williams
Product:
Raleigh, NC
Arrived as per time window.called 30 min before appointment. Asked the problems with opening and closing rot side garage door. Gave estimate of repair ,parts. And time to fix it. After our OK. Trevor was easy deal and talk .friendly and knowledgeable.complete the job as promised..I greatly recommend..
- Janakiram Setty
Durham, NC
Great service and same day install. Thank you!
- Jeremy T
Product:
Durham, NC
I've used Precision every time I had an issue with my garage doors. Good service and knowledgeable employees. But this time the price literally blew me away. Trevor mentioned a price change but this time it seem ridiculously high. $1300 to repair my wife's garage door. He wasn't at my house an hour. Again good service but the price may make me look elsewhere.
- Rodney Robinson
Product:
Raleigh, NC
The spring on our garage door broke on a Saturday morning. We called Precision and they placed us in the queue, with a 6-10 pm timeframe. Their technician, Travis, called us @2:00, and was able to make the service call earlier, which we very much appreciated. He was professional and explained the issue clearly, replacing the spring and addressing other issues as well. We were very satisfied and would hire him again without question. The service was excellent. Thank you!
- Nate Sanson
Product:
Apex, NC
Earlier repairs from 2012 and they were excellent. Decided to use them again and was pleased. Trevor explained my options and was detailed in what to expect.
- Ann Young
Raleigh, NC
Trevor arrived promptly, quickly diagnosed the problem, and clearly explained the repair options. He made the repairs immediately. We now have door with upgraded parts and a seven year warranty.
- Bob C
Product:
Garner, NC
Trevor was on time, polite, professional and did fantastic work in a timely manner. Trevor asseted the damage, told me what needed to be repaired as well as what maintenance he would recommend.. I will definitely call Precision Door for any garage door issues.
- Bryan Badey
Product:
Clayton, NC
Travis was up front and honest about the problems that actually were much bigger than originally thought. He fully repaired ALL the underlying issues that caused the original problem. The door actually operates better than when the house was built in 2015.
- Thomas Elliott
Fuquay Varina, NC
Trevor was super helpful with getting me set up with a new garage door opener in less than 2 hours! Great customer service and product knowledge.
- Jennifer Cundiff
Product:
Wake Forest, NC
Great repair. Trevor Mills was an experienced, knowledgeable technician and had my door fixed in less than an hour. Great experience and I’ll be using your company again if I need repairs.
- Steven Boyd
Product:
Apex, NC
Needed to have a quick turn around and Precision was there to help in less than 90 minutes. Trevor was one of the best service calls we’ve ever encountered with his professionalism and expert knowledge of what we needed. Do not look any further if you have any type of garage door issues. Top notch
- Lane Goodwin
Product:
Durham, NC
I chose Precision because of Sunday availability and previous high ranks. Trevor was great through whole process, timely and efficient! I’d recommend to friends and neighbors without hesitation.
- Danny Kozink
Chapel Hill, NC
Trevor was our service person and he was great. Told us what he was going to do and got right to it. Highly recommend him and Precision
- Linda Johnston
Cary, NC
Very nice and professional. They did a great job thank you
- Eric Scheiner
Product:
Raleigh, NC
I had garage door modified to a high lift with side opener. Ran into problems with opener and Trevor found the problem and Scott and Trevor re tuned door and replaced motor under warranty. Ya get what ya pay for and I’m glad I chose Precision. Can’t give enough stars as more are deserved
- Mike Dobbs
Product:
Timberlake, NC
Trevor was prompt and explained the problem and the solution. I am sure we will use you again if we need anything.
- Jerry Jolly
Fuquay Varina, NC
Their service is as good as their website says! They were here within an hour because they were nearby. Fixed in a matter of minutes by a pleasant and professional employee. You get what you pay for!
- Lynne Nelson
Durham, NC
Five stars for the service rep. Professional, friendly, and fast. He did a great job. One star for the company. Was not told over the phone that a new garage door keypad to be installed would cost $250. Was also not told that I would get charged $75 just for the service rep showing up. Once he told me $250 I almost turned him away but then he said you're going to get charged $75 just for me showing up. Was told that it has to be a special type of keypad entry system and that I couldn't get one at the store. Would not recommend this company at this time. Very disappointed in their billing practices.
- Rufus Reynolds
Thank you for your business and feedback. We are glad to see you were happy with the service Trevor provided, but we are sorry to see you weren't happy with the pricing he provided to you. The call center that handles our scheduling is who you spoke with first. They are supposed to advise you of the $75.00 service fee that will be charged if work is not performed, but would be waived if work is performed. This is a standard fee that almost all service companies charge. All of our calls are recorded so we listened. We apologize that she did not inform you of the fee as she should have and we will address that with the call center. The price of the Marantec keypad wasn't discussed on the call at all. The call center wouldn't have had the pricing for that key pad to provide even if you did ask because they aren't at the job site and wouldn't know what to offer you. As you mentioned in the call, a generic keypad will not work for your motor. We have to specifically order Marantec items to keep in stock to service customers like yourself who have that particular opener. Again, we are sorry you're unhappy with the price and if you would like to discuss further, please call and speak with our service manager.
Product:
Raleigh, NC
Precision gave me a quick response and excellent service. The before and after were quite different in function and sound of our garage door. Care was taken and options explained. I opted for the best package that included warranty on the work. The service man was knowledgeable and respectful. I highly recommend Precision Overhead Garage Door Service.
- Joan Thompson
Cary, NC
The service response was great. Less than 12 hours. The service tech was well versed in analyzing the problem and fixing the issue (new opener purchased) He also checked the garage door, straightened the door and lubed all the rollers and joints.
- Stanley Marin
Product:
Hurdle Mills, NC
My experience with Precision Door Service was great! The technician Trevor was so nice and helpful! He explained things well and provided great service. I have found a garage door specialist I can count on! Ps I called this morning and he was her by afternoon. Thank you so much Trevor and Precision Door!
- Catonya Beasley
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Very good customer service. They respond to client requests very quickly. The technician explained what I needed and gave me options for cost
- Sheba Smith