Garage Door Repair in Raleigh, NC - Page 2
Precision Garage Door
Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Raleigh
Proudly serving the Raleigh, NC community with same day service.
Recent 4-Star Reviews from Raleigh
Everything was good. I already sent a note and review
Thanks for your review, Mary. It's great to hear that everything was good. If you have any more feedback or questions, don’t hesitate to let us know.
Service: General repairs & installation
Cost was expensive for installation of a new spring. Wish the installer had corrected the clattering noise from the panels folding
Robert, thank you for your feedback. We're sorry to hear about the installation cost and the clattering noise from the panels. For any adjustments needed, please contact us at (919) 500-5160.
Technician: Andy Maynard
Service: General repairs & installation
My 30-year-old garage door motor finally stopped working. I called Precision a little after 8 AM on Monday morning, and was so happy that I was told that they could have someone at my home that same day, between 9 and 1 PM! Around 9 AM I received a call from one of their service technicians, Ricky Sanchez, who told me that he would be at my around 9:30. He replaced my old motor, and suggested improvements that would strengthen my 2 garage doors, prolonging their lifespan. He advised me on simple homeowner cleaning/lubricating strategies that would also keep my doors working smoothly, also prolonging their lifespan. He was totally professional in every aspect of this repair. I would highly recommend Ricky and Precision for any garage door issues. I am a very satisfied customer!
Thanks for your review, Timothy. We're pleased to hear that Ricky provided professional service and helpful maintenance tips for your garage doors. Your recommendation is appreciated!
Technician: Richard Sanchez
Service: General repairs & installation
Grace, thanks for your review. We're glad you had a positive experience with Precision Garage Door Service in Morrisville. If you have any questions or need assistance, don’t hesitate to contact us.
Door Installer: Connor Fisher
Service: Garage door consultation,Customer support,General repairs & installation
Thanks for your review, Bob. Your feedback helps us improve our garage door services. If you have any specific concerns or questions, feel free to contact us at (919) 213-4742.
Technician: Tim McRae
Service: General repairs & installation
Your technician was very knowledgeable about our issue and the adjustment was made and it is working well.
Thanks for sharing your experience, Bonnie. It's great to hear that our technician addressed your issue effectively. If you need any further garage door services, let us know!
Technician: Scotty Johnson
Service: Service not listed
They are on the pricier side of garage door installers. They will try and upsell stuff. With that said, they did a great job replacing my broken spring.
Thanks for your feedback, Steve. We strive to provide quality service, and we appreciate your comments on pricing and upselling. Glad to hear you were satisfied with the spring replacement. If you have further questions, feel free to call us at (919) 874-1012.
Technician: Richard Sanchez
Service: General repairs & installation
Aaron was a delightful technician and explained everything beautifully. Five stars for him. The only reason I said four stars overall is the shocking price of the repair. The website states clearly that most repairs are in the mid hundreds and ours was $1500+
Thanks for your feedback, Mary. It's great to hear that Aaron provided excellent service. We understand repairs can be costly, and we strive to offer transparent pricing. If you have further questions about the repair costs, please call us at (919) 874-1012.
Technician: Aaron Bean
Service: Service not listed
Precision Garage opening was quick to respond to our garage door not opening. Boah did a thorough diagnostic of our Wi-Fi system and was able to determine the problem and fix it. We have been customers for 7-years and would highly recommend them to anyone looking for their garage door needs.
Debbie, thank you for your review. It’s great to hear that Boah was able to quickly resolve the Wi-Fi issue with your garage door. Your long-term support means a lot to us!
Service: Customer support
Ken, thank you for your review. We're pleased to hear you had a good experience with Precision Garage Door Service in Wake Forest. If you have any questions or need assistance, don't hesitate to contact us.
Technician: Aaron Bean
Service: Garage door consultation,General repairs & installation
Had a coupon for a garage door tune up, safety inspection. According to the technician it was a missed-print. He was polite and seemed knowledgeable on his trade, called me when he was on his way and came on time. He told me he could honor the coupon price but just for one door. As a first time customer I would have appreciated for your company/technician to honor it for the second door too, especially not having spent to much time on it. That would have definitely tipped the balance on your favor and not have felt penalized for somebody 's error. Nevertheless, I'm grateful for the service given.
Thank you for your feedback, Maridel. We're glad our technician was knowledgeable and punctual. We apologize for the coupon misunderstanding and appreciate your understanding. Your comments will be considered for future improvements.
Service: General repairs & installation
Thanks for your review, Steve. We're pleased to hear your experience with Precision Garage Door Service in Holly Springs was positive. If you have any questions or need assistance, please let us know!
Service: General repairs & installation
The service was fine,.. very pricy. Also the functionality of the software was more limited than described.
Thank you for your feedback, insight and review. We appreciate you sharing and we are grateful to hear. We are also disappointed to hear the pricing concern was a factor as we are always here to discuss the details of our visit, services and options. We love to dive in and help our customers! We are confused on the software portion; can you please reach out to directly discuss this further? Thank you!
Service: General repairs & installation
We called Precision Door because our door would not close. Within the hour they were at our home evaluating the situation. Diagnosis was a quick fix and we were taught a trick if it happened in the future.
We appreciate your positive review, Sylvia! Thank you for taking a moment to provide feedback.
Technician: Chris Colucci
Service: Garage door consultation
They came out quickly, addressed the problem, and fixed it.
Thank you so very much for this kind review and shout-out. We appreciate your kind words, feedback and 4 stars. Is there anything else we can do to help assist with your garage door needs, concerns or a 5-star worthy experience? We are always here for you at Precision Garage Door Service! Thanks again.
Technician: Richard Sanchez
Service: General repairs & installation
When I called this garage door company first thing in the morning, I was very pleased to know they were immediately available. We scheduled the appointment and the technician completed the work in under 2 hours. The only negative was the price was extremely high but I needed the garage door fixed as it was completely inoperable.
We appreciate your positive review, Pete! Thank you for taking a moment to provide feedback.
Technician: Tim McRae
Service: General repairs & installation
Thank you for taking the time to leave a review. Please call us at (919) 263-2017 if there is anything we could do to improve your experience.
Technician: Evan Kopel
Service: General repairs & installation
Thanks for the positive review, James!
Technician: Scotty Johnson
Service: General repairs & installation
Expected service charge to be included in price of the maintenance charge.
Thank you for choosing Precision Garage Door Service, Dwight! We appreciate your feedback and look forward to serving you again in the future!
Technician: Tim McRae
Service: Garage door consultation
Selva Mohan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good company to work with. Have had very hard time getting responses at times even with new build.
Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!
Needed evaluation for garage door repair. Easy to make appointment and worker arrived timely and explained all options.
Thank you for your feedback, Elizabeth! We appreciate your support and look forward to serving you again.
Service: General repairs & installation
Thank you, Stephanie! We would love to know how to make it a 5 star experience next time. Please call us at (919) 263-2017 if you have any feedback.
Technician: Scotty Johnson
Service: General repairs & installation
Jim Dates
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tech Andy showed up exactly when he said he would. He diagnosed the problem quickly and had solutions. The work was completed in less time than estimated and the results over expectations. Andy had great advice on future upgrades I may make. Great overall experience. I would highly recommend Precision and Andy.
Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!
Andy from Precision showed up exactly when he said would, took only minutes to diagnose the problem and suggest the options I had. Once decided he started work and was done in less than the estimated time. He answered questions I had about other garage door issues that may arise in the future. Excellent experience. Highly recommend.
We really appreciate you leaving us a review Jim. Thank you for the review and comments.
Service: General repairs & installation
Garrett was great with everything on the repair..quote, repair, and payment!
We really appreciate you leaving us a review Lee. Thank you for the review and comments.
Service: General repairs & installation
Scotty arrived quickly which was needed. Backup cord did not work. He was thorough in his evaluation and put an interim fix in place. We order a whole new door and motor as ours is over 30 years old. He was knowledgeable and customer focused. I would highly recommend Precision. I only didn’t give 5 stars because the door hasn’t been installed yet.
Thank you Hope for your review! We appreciate your support and look forward to serving you again in the future.
Technician: Scotty Johnson
Service: Garage door consultation,Customer support
Thank you from our local Morrisville, NC team!
Technician: Andy Maynard
Service: General repairs & installation
Service man, Adam Maynard was great. Saw things that needed to be fixed, didn't fix those that didn't need to be fixed. My only complaint was the high cost. I haven't compared prices though, so maybe all garage door repair services are expensive,
Terry, thank you for the review! We're glad to hear that you had a positive experience with our team at Precision Garage Door Service.
Technician: Andy Maynard
Service: General repairs & installation
All went well.
Thanks for your review. We appreciate your feedback for our Raleigh, NC location.
Service: General repairs & installation
Online scheduling was a breeze. We were able to get same day service the day before Thanksgiving which was amazing. We received a text with a photo and description of our repair person which was reassuring. He diagnosed our problem, made the repairs, and suggested future potential problems to keep an eye out for. Definitely not the cheapest service, but we appreciated the straight forward approach.
Hi! Thank you for the fabulous review and rating. We appreciate you taking the time to share. We are always here for you and yours. Have a wonderful day and week. Reach out to our Precision Garage Door Service team if you need anything else. Thanks again!
Technician: Aaron Bean
Service: General repairs & installation