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about Precision Garage Door in:
Raleigh Area, NC
Precision Garage Door of Raleighhas received 738 reviews, averaging 4.88 Stars:
Wake Forest, NC
Wake Forest, NC
I first compared prices from Precision Garage door with that of another. Their price was cheaper and so I selected them for no other reason. Now, having hired them and door installed I am so happy! With the initial consultation, I was really pleased with the professionalism. Also, upon seeing my makeshift "headprotection" set on the garage overrail, it was asked if I wanted the rails raised. Something I didn't know was possible to do and very happy it was suggested! The team that came to insult the door, was also very courteous, efficient and professional. It all works and looks great. I just love my new door.
- Nancy
Youngsville, NC
Michael Ottosen was assigned to repair my broken spring and various other issues. He was very polite and professional. I was a service Manager for 25 years with a IT company and i only wish that I had this kind of talent and courtesy working for me. He as friendly and took charge of fixing the broken spring as well as the shaft bearing. He also replace the door bottom weather strip. While the price was higher than I had anticipated, all in all, I am satisfied that I now have a very dependable and quite garage door again.
- Maurice Evans
Wake Forest, NC
Jonathan did an excellent job. From the start, he was very careful unloading the materials off the truck. He was meticulous and paid attention to every detail. The quality of his work was outstanding, and his personality was very pleasant as we interacted. He is, in my opinion, a huge asset to your company. Glenn Weaver
- Glenn Weaver
Raleigh, NC
We were able to get same day service, the parts needed were on the truck, and the service person was excellent.
- Norman Tuomi
Zebulon, NC
My new door was installed yesterday. Both installers were very professional and efficient. we are very happy with the service and product.
- Tal Sherron
Clayton, NC
I was very pleasantly surprised by how early the technician arrived. Chris C was very commutative about when he was going to arrive and what the issue was with my garage door. He answered all my questions. He explained the different options for fixing the options and did not try to upsale me. He fixed the issue in a timely manner. Thanks Chris
- Nadine Maloney
Raleigh, NC
We had an issue programming our new car, remote garage door opener with our garage doors. I called Precision late in the afternoon, and they had someone out early the next a.m. The scheduling person was professional, polite and very efficient. The morning of the scheduled visit, the technician, Scotty Johnson, called and texted me to advise he could come earlier if OK with me. In spite of the new technology in the car, Scotty knew exactly what to do and had the remote functioning in no time. He too was professional, polite, knowledgeable and very efficient. Start to finish an exceptional, service experience! Use them!
- David Sousa
Raleigh, NC
Very satisfied with my new garage door, services, on time, work team (Justin, Johnathan and Justin K. Installers) were very courteous and professional. I would definitely recommend Precision Garage Door and Services.
- Billie Gaston
Youngsville, NC
Torsion spring on 13-yr old double door broke 6:30 pm. Called 24/7 phone number and scheduled repair for next morning. They arrived at 8:30 am as scheduled and replaced 2 springs and serviced other things. Price seemed a bit high but they explained it well before doing work.
- Glen Allen
Raleigh, NC
Excellent same day service.
- Rebecca Thompson
Raleigh, NC
Terrific service, on time they explained in detail the proposed work after their diagnostic. In general excellent support, I highly recommend their services
- Luis Rubio
Garner, NC
On time, professional service, great product.
- Michael Lentz
Product:
Raleigh, NC
When I found my garage was door broken, I was confident the whole thing would need to be replaced and it would be a 2 day+ job. Andy came out the same day I called Precision Garage Door for help and was able to fix everything in an hour. All their technicians carry the parts in their trucks to fix things on the spot, so your door doesn't sit broken for days or weeks. Andy also took the time to walk me through all the repairs and explain what needed to be replaced and why. Overall, great experience and would highly highly recommend.
- Patrick Weiss
Raleigh, NC
Your employee was most helpful in getting my garage door to continue to work in the future by spraying the mechanism with Precision Spray Lube (which I bought a can of). Thank you for helping me to continue to use the garage door I have rather than needing a new one!
- Jeanne Kauss
Youngsville, NC
Called on a Friday morning and garage door was working in the pm, ended up replacing 16 year old motor and track system with new remotes and sensors, Greg was up front with what needed to be repaired and made little time of getting it done, very pleased
- Richard Chartier
Service Provided:
Product:
Technician: Greg Gray
Raleigh, NC
Precision Door Repair has been our go to for garage door updates. The spring on our garage door system broke and Precision Door Service came the same day to repair it. Greg Gray did a great job on the repair, was courteous, and on time. Highly recommend!
- Helen M.
Raleigh, NC
I would give zero if I could. Quoted $1995 to replace springs and other components. When I asked to just replace springs he said the parts alone would be $1000. So having just replaced springs in our other house for $200 I said we would investigate before going forward Called Wayne Dalton who quoted $560 for upgraded springs with 5 year warranty. The moral of this story is run from Precision.
- Caaaandra Miller
Raleigh, NC
We have used Precision previously and were very satisfied with their work! Their technician Devon was friendly, efficient and even called to come early!!
- Cheryl Difiore
Clayton, NC
Thomas Botts has great customer service skills. Great technician. Great attitude. He is Upfront and honest and will address any concerns you have immediately. Highly recommend him for any sales or corporate positions in the company.
- Marlon Robinson
Product:
Raleigh, NC
Excellent experience. Technician arrived on time, was very courteous and professional. Job was completed as promised. I will use them again when I need garage door work done.
- Dan Davis
Raleigh, NC
I could not get out of my garage and Precision responded very quickly to replace springs, and also for a follow-up visit to check balance. Scotty was extremely knowledgeable. He and his partner were very professional and courteous, and I will call them again if needed.
- James Hamel
Raleigh, NC
Justin, showed up on time. Did a detailed description of what needed to be done. Plus gave us other options to discuss. Since the opener was over 16 years old, instead of putting a band aid on it we decided to completely replace it. We could not be happier. Justin made this work and decision seamless. I would 100% recommend using Precision. In this day and age when customer service seems to be lacking. Other companies should mimic what Precision does and it would lead to a good deal more business and fully satisfied customers.
- Tom D
Product:
Clayton, NC
They were able to come out one hour after I called for service. Tim (our technician) was efficient and took care of our garage door repair right away. Excellent service!
- Laura Kunkel
Willow Spring, NC
My repair was done professionally, efficiently and at a fair price! I’m glad I went with y’all. Even chatted some baseball with the service technician! Would recommend.
- Danny Lin
Raleigh, NC
Jaxson and his associate were fantastic. Their customer service was impeccable and professional. I cannot be happier with my new door. It’s so quiet. YAY!!!!!
- Jen Boles
Raleigh, NC
Scott was very knowledgeable and professional. Quickly got the work done. Listened to my future plans and adapted his repair recommendations in real time. Thank you.
- Joseph Vide
Clayton, NC
Excellent service and customer experience. From the dispatcher to the technician. Special recognition to Tim Yeager! Very kind and professional. Thank you.
- Luis Meneses
Raleigh, NC
Thomas was outstanding. He is extremely knowledgeable and accommodating. Very helpful and pleasantly took care of all my needs. Well done.
- Mark Ross
Product:
Raleigh, NC
Andy helped me understand the condition of the door. It’s very old. He also explains pained everything I needed to know. Being a recent widow I’ve had to deal with things on my own. Andy was awesome! Took his time and helped me to understand what needed to be done. I chose your company because of your ads on tv. And I’m glad I did. Looking forward to the rest.
- Jill Mcdowell
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
A very pleasant experience overall. John was very helpful and professional. The installers, Jack and Edward were excellent and did a fabulous job. I am waiting on the hardware and would like to get an update on when that will be available/installed.
- Sue Hoit