WITH 1,656 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of Raleighhas received 1656 reviews, averaging 4.89 Stars:
Holly Springs, NC
Durham, NC
Cannot say enough good things about Precision Door: tech (Richard) was personable, professional, knowledgeable, etc, etc. He looked at the problem, gave us a quote and repaired our door in a very timely fashion. If ever I need any more garage door repair I shall definitely call Precision.
- John Hoagland
Durham, NC
Mr. Scott Johnson was very knowledgeable and courteous. I was happy with my decision to choose Precision for service. I will recommend to family and friends.
- Clive Walcott
Raleigh, NC
Andy did a great efficient job
- Joe Ruggieri
Fuquay Varina, NC
Knowledgeable, friendly and fast
- Mark Goglio
Durham, NC
Precision sent Scotty Johnson to replace an 18-year-old garage door opener. He was prompt, knowledgeable, professional and courteous. If I have any garage door issues in the future, I will definitely call Precision and request Scotty.
- S J Peterson
Clayton, NC
Very satisfied with our garage doors. We got three estimates and Precision estimator John was very thorough and honest with us. The service crew arrived on time, went right to work, and did a very professional job. I do highly recommend the Raleigh area Precision Door Triangle garage door replacement crew.
- Rose Hammond
Raleigh, NC
Tyler was wonderful. He know what he was doing and talking about; the garage fully functional quickly and was able to explain the issue without using technical terms. THANK YOU, Tyler!
- Farra Khan
Service Provided:
Product:
Technician: Andy Maynard
Louisburg, NC
Greg did a wonderful job for us. Very courteous and professional. Thank you.
- Chris Jamgochian
Fuquay Varina, NC
Chris was professional, informative and customer focused. He did a great job and is an excellent representative of the company.
- Dana Lewis
Product:
Technician: Chris Colucci
Clayton, NC
Great service
- Robert Wynns
Holly Springs, NC
All good. Thanks for helping us. Highly recommend Richard.
- Mark Mancini
Raleigh, NC
Richard did a fantastic job - explained options and efficiently replaced the opener. Completed in under the 45 minutes quoted. Company was timely with scheduling and was able to come over weekend when problem arose. I would highly recommend to others.
- Christoper Moore
Raleigh, NC
Evan was very professional and explained to me what my options were. Evan did a great job installing my new garage door openers and explaining how to use them. Very impressed with how well they look and how quiet they run. Thanks again for fixing my problem so quickly.
- Ronald Collins
Raleigh, NC
I am disappointed because I asked if i have to pay for the visit and estimate and you said no and the guy charged me 75
- Evandro Oliveira
Hi, thank you for calling us to come and provide an estimate for your spring replacement. We are sorry to see that you feel you received 1 star service. We have listened to the call that you had on 8/11/23 with the call center for 7 minutes and 53 seconds. All of our calls are recorded so we can make sure all details and pertinent information is provided to the customer. The scheduler did instruct you around the 2:07 mark of the call about the $75.00 service fee for coming out and that it would be waived if you had the repairs done. She also advised you multiple times of the ballpark price of the springs and that it was a per spring price of anywhere from $126-$330. When she advised you of the estimated price over the phone, she was very adamant in telling you that the technician would give you the exact price after the inspection was done. You repeated this information back to her on more than one occasion. We strive very hard to provide 5 star service and if we do something wrong, we will make every attempt to fix it, but in this case, the scheduler did exactly as she is supposed to. If you would like to discuss this more, please feel free to reach out to the office and speak with the service manger. We can provide you with a copy of the recorded call if needed.
Durham, NC
They did the original install in 2020. The technician was polite and knowledgeable.
- Denise Sailstad
Durham, NC
Evan provided excellent service.
- Latonya Bridges
Durham, NC
Great service. Costa were well explained up front. Evan did a great job especially connecting all the devices!
- Jenay
Wake Forest, NC
Brandon was very courteous and professional. I am very pleased with all the work he did.
- Sammy
Chapel Hill, NC
I have used them in the past. They always respond quickly, they’re on time and do a great job. Couldn’t have been happier with Scotty and Eric the other day when I needed to repair my door.
- Jonathan Martin
Chapel Hill, NC
Wonderful and prompt service. Evan Kopel carefully explained what was broken and the repair to be done. The garage door now operates much better than it has previously.
- Cliff Meltzer
Raleigh, NC
Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider
- John Havlin
Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.
Pittsboro, NC
Great service and professionalism. They were able to come out the same day. Fixed the issue and provided a 90 day warranty. Highly recommend! Will definitely use this company again.
- Jen Holmes
Raleigh, NC
I received several estimates to replace my broken garage door. While all the estimates were in the same ballpark John was the only one who brought various door samples, discussed several options and went into detail about the installation. The door was installed quickly and the team was professional, courteous and knowledgeable.
- David Burchfiel
Cary, NC
Very friendly and professional
- John Gaff
Chapel Hill, NC
Evan was professional , promptly fixed our garage doors - we are very happy with the initial install and follow up adjustments and te posits Keep up the great work
- Iyengar Sridhar
Cary, NC
Quick response and repair. Scott and Eugene were courteous and friendly. Everything that needed to be done was explained well before work started. Thanks so much
- Jessica Kranz
Mebane, NC
This place has no respect for your time or money. After setting up an appointment for garage repair. I was given the time slot 10am-12pm just for no technician to not show or call. I then called their office just to be told my appointment was 10am-2pm. When 2pm came still no call or show from tech. It took until 2:30pm for the tech to call me and say he will show up at 3pm. The tech shows takes a 3min look at my garage just to escalate the repair more. I was then charged $75 for a late appointment carving out my work schedule missing out on an opportunity with a client that cost me. Called their office with my concerns just to be placed on a long hold and told a manage will call me back. Never received a call from manager which cost them this review. Lucky for them I have YouTube page with 700k subscriber and will leave a review their to compensate for my time, money and awful service that was provided. Please save your time and money with this company and go elsewhere like “WeFixIt” and other surrounding companies that doesn’t still charge for late technicians to examine your garage.
- Shea Lyde
We apologize for showing up about an hour late to your appointment window. We take customer service and satisfaction very seriously and apologize you felt your time was wasted. The manager who was being contacted by the call center was actually on vacation and the office was unaware of what was going on with your situation until the next morning. We were glad we were able to talk out the situation and come to a resolution and hope you give us another chance next time you need your garage door worked on or replaced.
Garner, NC
Greg Gray has serviced our garage door several times and is always professional and helpful. He is great to troubleshoot and try to fix rather than just announce how much a new one will cost. He is a great asset to Precision Door and to anyone needing their services.
- Jean Coble
Raleigh, NC
Very professional showed me the problem and the solution to resolve it. No pressure from the techs.
- Billy Tomlinson
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
After calling the install vendor and another company that was also listed on the garage door I was unable to get a service person until Monday or Tuesday. I finally called a friend about 3:50 and they recommended Precision and their service is spectacular! I went to the website and actually used the “chat” feature and understandably the first available appointment was not until Monday morning. I explained the situation of how my husband was headed out for an appointment, pushed the garage door button and the spring broke and the garage door is so heavy we couldn’t get the cars out and our garage door is one of those doors that weighs so much you really can’t use a release button and just push it up. The “chat” then told me about the emergency option and fee and how they could have someone out between 6-10 pm. Evan from Prevision called me about 5:15 said he would be at the house in 25 minutes and he arrived before 6! He was compassionate, asked questions, and was so good at informing me of my options in getting the door repaired. Evan said the repair time would be about an hour. Evan finished within the hour, explained my warranty, shared my statement, I paid and he shared his business card, a sticker for Prevision (of course we put it on the garage door and removed the other stickers)and headed out! Thank you Evan! You made a not so happy experience much easier to handle with your excellent service skills. ~Jackie
- Jacqueline Stanton