4.9 1 2 3 4 5 10,977 Reviews

From Raleigh Homeowners

Garage Door Repair in Raleigh, NC - Page 21

Precision Garage Door

Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Raleigh FREE Service Call Over $250 With Any Repair

Serving Raleigh

Proudly serving the Raleigh, NC community with same day service.

Service truck

Local Garage Door Repair in Raleigh, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Raleigh

Serving Raleigh

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively across the Triangle service area, with customers consistently praising fast response times, same-day availability, and professional technicians who explain issues clearly and complete repairs efficiently. Reviewers also frequently highlight courteous communication, easy scheduling, thorough inspections, and high-quality repairs or installations that leave doors working smoother, quieter, and more reliably. Many customers mention helpful repair options, honest guidance, clean work areas, and strong follow-up, which together create a trusted, repeat-worthy service experience.

What Customers in Your Area Mention Most

Responsiveness (390) Customers repeatedly praise fast callbacks, same-day or next-day appointments, and quick arrival when a garage door issue is urgent. Professionalism (360) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (340) Customers frequently note that technicians are knowledgeable, diagnose problems quickly, and clearly explain what is wrong and how it will be fixed. Communication (315) Many reviews highlight clear explanations, advance ETA texts or calls, detailed walk-throughs, and helpful updates throughout the job. Speed (300) Customers regularly mention quick repairs and efficient service completion, often within an hour or the same day. Service (295) Reviewers praise the overall service experience, especially friendly staff, helpful phone support, and a customer-first approach from booking through completion. Workmanship (250) Customers describe the repair and installation work as high quality, thorough, and done correctly the first time. Trustworthiness (190) Reviewers often say the team is honest, straightforward, and does not pressure them into unnecessary work. Value (165) Many customers say the service was worth it, note fair or reasonable pricing in some cases, and appreciate transparent estimates or repair options.

Recent Reviews from Raleigh

Ty Rorick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great experience - we needed a more quiet door opener. I called on Tuesday and they were here Wednesday afternoon (they could have come Tuesday afternoon!) - Evan was prompt, thorough, and explained all of our options. A few hours later we had 2 new beautifully quiet garage door openers. Fantastic experience all around. Thank You Evan!

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this, thanks so much! We truly appreciate your business, support and kind words shared here. Have a lovely week and soon to be weekend so near. Reach out for any further garage door needs, questions or concerns. Thanks!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Install

Product: Garage Door Opener

Jermaine Moore

Google 1 2 3 4 5

Timely quick and reasonable. Same day service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Jermaine. Great to hear you found our same-day garage door service timely and reasonable. Your feedback helps us enhance our service!

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

rick whitcomb

Google 1 2 3 4 5
Cary, NC 07/08/2026

On time and professional service

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Rick. It's great to hear that you found our service timely and professional. We strive to provide top-notch garage door services in Morrisville.

Service: Garage door consultation,Customer support

Jimmy Mac

Google 1 2 3 4 5
07/08/2026

The technician was on time and completed the installation in a reasonable time. I did not expect the price point of replacing a garage door to be expensive. The technician cleaned the work space and lubricated all my hinges and shared what he thought may need replacing or repairing some time in the future. I would recommend the company increase the veteran discount to 10% vices 5% given that is what seems to be the standard for most commercial establishments. Overall it seems they do quality work and are honest about the repairs required. I will use them again just based on their integrity and quality work.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your feedback, Jimmy. We're pleased to hear you found our installation timely and our work quality high. Your suggestion for a veteran discount increase is noted. Looking forward to serving you again!

Service: General repairs & installation

Bernie McShane

Google 1 2 3 4 5
07/08/2026

While my neighbor was away on vacation their garage door broke. They gave me permission to contact Precision door to come out and check the status of the door and to replace if necessary. I contacted them and the customer service was phenominal. The service technician was great and explained step by step was was required. I have used Precision Door for my own home and I would use no other company. Professional and reliable.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Bernie. It's great to hear about the excellent customer service and thorough explanations during your garage door repair. Your continued trust in Precision Garage Door Service is appreciated.

Service: General repairs & installation

Greg J

Google 1 2 3 4 5
07/08/2026

Very responsive and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Greg. It's great to hear you found us responsive and knowledgeable. We strive to provide top-notch garage door services in Raleigh.

Service: Garage door consultation

David Ashcraft

Google 1 2 3 4 5
Raleigh, NC 07/08/2026

Great experience with John from Precision Garage Door. Very personable, on time, and he knew what he was doing to correct my problem. He also gave me, at my request, a quote for new garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, David. It's great to hear that John provided excellent service and a quote for new garage doors. If you have any more questions or need further assistance, don’t hesitate to contact us.

John Patton

Technician: John Patton

Service: Garage door consultation,Customer support,General repairs & installation

Sue Marks

Google 1 2 3 4 5

I had a technician come in March, 2026 and was told the rollers needed to be replaced in my 10 year old garage door. It was “dragging” and making quite a bit of noise. Cost me $600. Just last week, July 3, 2026 it started jamming and it took several times using remote or panel to get the door to close. On July 7, 2026, a different technician came out and said the track was the problem. This time it cost me $260. I am not pleased at all because I am a widow and feel I was taken advantage of.

Response from Ashley Gammon, General Manager Business Owner

Sue, I’m sorry to hear about your recent experience with your garage door. It's concerning that you faced issues shortly after the roller replacement. Please call us at (919) 213-4742 to discuss this further. Your feedback is important as we aim to improve our garage door services. We realize our team has reached out too a few days ago, reach out if any issues continue or you have feedback. Thank you!

Service: General repairs & installation

Bill Holt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/08/2026

Great service and response. Amazing same day service. Scotty was very professional and knowledgeable. He made the whole process of diagnosing my garage door opener issue and installing a new one timely and seamless.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this, thanks so much! We truly appreciate your business, support and kind words shared here. Have a lovely week and soon to be weekend so near. Reach out for any further garage door needs, questions or concerns. Thanks!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Jennifer Conte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Unfortunately we cannot leave a positive review since we needed to cancel our service 12 hours later and were told that our deposit would be kept. The springs were claimed to be custom made (however we have since discovered that they were standard)

Response from Ashley Gammon, General Manager Business Owner

We are saddened to see this review and have shared this with our internal team. We appreciate you reaching out, please do so directly too so we can discuss this further. Thanks!

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Kathleen Smith

Google 1 2 3 4 5

Professional, friendly, fast. Excellent quality. I would definitely recommend!

Response from Ashley Gammon, General Manager Business Owner

Kathleen, thank you for your kind words. We're pleased to hear you found our service professional, friendly, and fast. Your recommendation means a lot to us!

Camden Watkins

Door Installer: Camden Watkins

Service: Garage door consultation,General repairs & installation

Nicholas Pate

Google 1 2 3 4 5
Durham, NC 07/07/2026

Ricky Sanchez came out to do general maintenance on our garage doors. He was polite, thorough, and explained everything he was doing along the way. Did a fantastic job -- great experience overall. Thanks, Ricky!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Nicholas. We're pleased to hear Ricky provided thorough garage door maintenance and clearly explained the process. Your feedback highlights the quality of our service.

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Sarah Bass

Google 1 2 3 4 5
07/07/2026

John was awesome - super informative, helpful and consultative. Very much appreciated!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words, Sarah. We're glad to hear John was informative and helpful during your garage door service. Your satisfaction is important!

Service: Garage door consultation,General repairs & installation

Jason Gordon

Google 1 2 3 4 5
Raleigh, NC 07/07/2026

Well worth the cost. My old unit now performs like it's brand new

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Jason. It's great to hear that your old unit is performing like new after our service. If you need any further garage door assistance, just let us know!

John Patton

Technician: John Patton

Service: General repairs & installation

Sally Theiler

Google 1 2 3 4 5

I called about my garage door and got service the same day.Both gentlemen that came were very pleasant and did a great job for me. So glad I called.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Sally. It's great to hear that you received same-day service and found our team pleasant and effective. If you need any more garage door services, just let us know.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Lloyd Stalls

Google 1 2 3 4 5
Wendell, NC 07/07/2026

Great experience, from the person who took my call, to the technician that completed the work. They were able to respond same day. Work was completed efficiently. Cost was as advertised. I took advantage of the quiet door coupon.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Lloyd. It’s great to hear our team provided efficient service and that you took advantage of the quiet door coupon. We strive to offer prompt garage door solutions!

John Patton

Technician: John Patton

Service: Customer support,General repairs & installation

munashe Terrell

Google 1 2 3 4 5
07/07/2026

Richard was professional, friendly, and explained everything in detail.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Munashe. It's great to hear that Richard was professional and took the time to explain everything. Our team aims to provide excellent garage door services!

Service: General repairs & installation

David Cox

Google 1 2 3 4 5
Raleigh, NC 07/06/2026

early arrival, fast service. Excellent advice on door maintenance.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the review, David. Early arrival and fast service are key to our garage door solutions. Glad you found our maintenance advice helpful!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

robert coole

Google 1 2 3 4 5
Raleigh, NC 07/06/2026

Great service, great pricing and no waiting necessary. Service man had all materials and supplies on his truck and got the work done quickly.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Robert. Quick service with all necessary materials on hand is what we strive for at Precision Garage Door Service. Your feedback is appreciated!

Ashley Woodard

Technician: Ashley Woodard

Service: General repairs & installation

Peggy Dennis

Google 1 2 3 4 5
Raleigh, NC 07/06/2026

What wonderful service we received and so quickly ! Scotty did a perfect repair and was very thorough. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Peggy. It's great to hear that Scotty provided quick and thorough garage door repair service. Your recommendation means a lot to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jennifer Gilliam _ Staff - LacyES

Google 1 2 3 4 5
07/06/2026

Scotty Johnson came to diagnose and fix my garage door. He did an amazing job explaining the problem and showing me what needed to be done. He quickly got to work and fixed the door. From start to finish the process took less than an hour. He made sure all of my openers were working and gave me his card to reach out with any questions. Highly recommend Precision for your garage door needs. I spent over $850 with another company earlier this year who put in the wrong components for my door, which ultimately caused the door to quit working. Thank you Scotty and Precision for your professional work!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Jennifer. We're glad Scotty provided a thorough diagnosis and quick repair for your garage door. Your recommendation means a lot to us!

Service: General repairs & installation

Clyde Crider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ashley was a very patient, thorough and professional representative. Much appreciated!!!!!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Ashley Woodard

Technician: Ashley Woodard

Service: Garage Door Repair

Jason Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/06/2026

This experience has been well. Both scheduling and services rendered were exceptional. Lucas was extremely thorough in his assessment before beginning work. He did a great job consulting me on my options without forcing an upsell of need. I would look forward to doing business with you all and Lucas again when I am ready to fully upgrade/replace my garage door and opener.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Broken Garage Door Spring Repair

Product: Springs

Bill Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Raleigh, NC 07/06/2026

John Patton is the kind of guy you want coming to your home....the entire process went perfectly and quickly...sent a request on Sunday evening they were here by 9 AM the next morning....more money than I would have expected but I would call them again...Precision appears to be a quality organization.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Tartisha Bridges

Google 1 2 3 4 5
Durham, NC 07/06/2026

Precision Garage Door Service was excellent. I called the on Sunday morning and they came the same day. Their prices were very reasonable as well.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Tartisha. We're pleased to hear that our same-day service and reasonable prices met your needs. Your feedback helps us continue providing top-notch garage door services in Holly Springs.

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

Brett Williams

Google 1 2 3 4 5
Durham, NC 07/06/2026

My rating is a 5.0 for the service and does not reflect the product. My technician Evan, was knowledgable, professional, on time and always responded quickly to my questions after the service call. He had to "rebuild" my door--new springs, pulleys, rollers and a new door motor. The problem is with the new LiftMaster motor. It has a camera that is supposed to provide live video and it only provides a snap shot each time you open the app. After 30 minutes on the phone with tech support, he was unable to get it working and tech support indicated they would do some additional trouble shooting and contact me the following day. That never happened and the camera still does not provide the video feed. Credit to Evan and the Precision for refunding a portion of the cost of the motor.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your detailed feedback, Brett. We're pleased to hear Evan provided knowledgeable service. We're addressing the LiftMaster motor issue and appreciate your understanding during the process. If you have any more concerns, feel free to reach out.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

dave myers

Google 1 2 3 4 5
07/05/2026

Repaired the main spring for the garage. Called before arriving to let us know when he would show up. Very friendly and finished job quickly.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Dave. We're pleased to hear that our technician was friendly and efficient in repairing your garage door's main spring. Your feedback helps us continue providing quality garage door services in Holly Springs.

Service: General repairs & installation

Jonathan

Google 1 2 3 4 5
07/05/2026

Torsion spring broke….. on the 4th of July! Thought that my garage was going to be out of commission for the entire holiday. Requested a quote from Precision, and to my surprise was told they could have someone at my house that afternoon. John the tech that arrived at my home walked me through the options and once I decided on what I needed. He started his work, and my garage was back up and running better than it ever has! Would highly recommend this business!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Jonathan. We're pleased to hear that John quickly resolved your torsion spring issue, especially on the 4th of July. If you need garage door services in the future, we're here to help!

Service: General repairs & installation

Charlotte Brown

Google 1 2 3 4 5
Raleigh, NC 07/05/2026

Ricky Sanchez was excellent. I received same day service and he was very knowledgeable about what I need for my garage issue. He also didn’t try to sell me everything and suggested certain items to find myself on Amazon, etc to get a better price. Thank you Ricky!

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Charlotte. We're pleased to hear Ricky provided excellent same-day service and offered helpful suggestions for your garage issue. Your feedback helps us continue delivering quality garage door services.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Peyton Bingham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

On a holiday weekend, I had a working garage door four hours after my initial call - at no extra charge! Quick, friendly, and extremely professional service!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Cables

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
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Office: 919-205-3921
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Unit B

Fuquay-Varina, NC 27526
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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502