Garage Door Repair Reviews in Raleigh (Page 41)

I would give zero if I could. Quoted $1995 to replace springs and other components. When I asked to just replace springs he said the parts alone would be $1000. So having just replaced springs in our other house for $200 I said we would investigate before going forward Called Wayne Dalton who quoted $560 for upgraded springs with 5 year warranty. The moral of this story is run from Precision.

- Caaaandra Miller

We have used Precision previously and were very satisfied with their work! Their technician Devon was friendly, efficient and even called to come early!!

- Cheryl Difiore

Very satisfied. Knowledgeable and thoroughly professional and extremely competent repair tech.

- Mark Rinaldi

Thomas Botts has great customer service skills. Great technician. Great attitude. He is Upfront and honest and will address any concerns you have immediately. Highly recommend him for any sales or corporate positions in the company.

- Marlon Robinson

Excellent experience. Technician arrived on time, was very courteous and professional. Job was completed as promised. I will use them again when I need garage door work done.

- Dan Davis

Great Service!

- Gail Clower

I could not get out of my garage and Precision responded very quickly to replace springs, and also for a follow-up visit to check balance. Scotty was extremely knowledgeable. He and his partner were very professional and courteous, and I will call them again if needed.

- James Hamel

Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.

- Robert Lebowsky

Chris was super: knowlegeable, efficient, professional. He arrived a bit early, which was good, after calling ahead. He proceeded to explain everything clearly and install all the new things so that they work exceedingly well.

- Richard Cole

Justin, showed up on time. Did a detailed description of what needed to be done. Plus gave us other options to discuss. Since the opener was over 16 years old, instead of putting a band aid on it we decided to completely replace it. We could not be happier. Justin made this work and decision seamless. I would 100% recommend using Precision. In this day and age when customer service seems to be lacking. Other companies should mimic what Precision does and it would lead to a good deal more business and fully satisfied customers.

- Tom D

Evan was awesome….courteous and thorough

- Kevin Burton

They were able to come out one hour after I called for service. Tim (our technician) was efficient and took care of our garage door repair right away. Excellent service!

- Laura Kunkel

Our technician was excellent. He explained all issues associated with our garage door and explained why the repairs that he recommended were necessary. He completed the work efficiently and effectively. He also went above and beyond by helping us set up the garage door app. I think that he might have been the best repairman/technician that I have ever worked with. Thanks very much to you and to Precision.

- Timothy Coggins

My repair was done professionally, efficiently and at a fair price! I’m glad I went with y’all. Even chatted some baseball with the service technician! Would recommend.

- Danny Lin

Mr. McCann arrived shortly after he call, inspected the door and proceeded to fix it and it worked great. We appreciated his politeness and professionalism. Will definitely continue with Precision Doors in the future.

- Marget Wall

Greg Gray was my technician. He explained all my options and answered all of my questions. He did efficient network, resolved the problem and left the area as it was before. He was very pleasant and capable.

- Pam Hoover

Jaxson and his associate were fantastic. Their customer service was impeccable and professional. I cannot be happier with my new door. It’s so quiet. YAY!!!!!

- Jen Boles

Outstanding Service and excellent technician. Tim arrived immediately on Friday morning after we logged a service call the night before. He was professional, efficient and thorough. Got us operational in less than 2 hours. Definitely will call on this organization again and for Tim! Thanks much!

- David Newell

Superb staff! Quality door! Reasonable priced! One could not ask for a better combination. Precision was the first company I called and after the consultation I felt confident in their product and had no need to search any further. Kudos to there web site. It was filled with plenty of information and I was fully prepared when the consultation occurred.

- Carlton G.

From initial contact to the time technician Timothy McRae arrived was about an hour...unbelievably quick. Right from the start Timothy was courteous and professional. He diagnosed the problem within minutes and patiently explained repair options. Once I decided on a best course of action for our needs and budget, he began work. I was pleasantly surprised he had all needed items on board his truck (btw a very professional rig). It quickly became obvious he has in-depth job knowledge and is well trained. There was not a single wasted motion or moment during execution of the repair. His demeanor was professional, extremely pleasant and customer oriented. As I was curious about some of the technical aspects of work performed, he explained and satisfied all curiosities. To top it all off, he performed a thorough explanation of the new system and programmed the exterior wall remote and vehicle remotes within what seemed like seconds. From past experience, it would have taken us several hours and perhaps a few phone call to accomplish. The professionalism of Timothy and quality of work performed exceeded all expectations. I will strongly recommend Precision Garage Door Service to friends and neighbors. Thank you, Timothy...

- Ilija Lukic

Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.

- Danny LaBelle

Tim was very professional and did us a favor by suggesting we replace our 45 + year old door. Our son is in a wheelchair and MUST be able to exit our home. Your company will replace the old in 24 hours. Thanks.. Dave

- Dave Brown

Scott was very knowledgeable and professional. Quickly got the work done. Listened to my future plans and adapted his repair recommendations in real time. Thank you.

- Joseph Vide

Excellent service and customer experience. From the dispatcher to the technician. Special recognition to Tim Yeager! Very kind and professional. Thank you.

- Luis Meneses

Thomas replaced our garage door controller. He was thorough, prompt and efficient. Great personality and a pleasure to work with. Great company!

- Ken Tarolla

Thomas was outstanding. He is extremely knowledgeable and accommodating. Very helpful and pleasantly took care of all my needs. Well done.

- Mark Ross

Andy helped me understand the condition of the door. It’s very old. He also explains pained everything I needed to know. Being a recent widow I’ve had to deal with things on my own. Andy was awesome! Took his time and helped me to understand what needed to be done. I chose your company because of your ads on tv. And I’m glad I did. Looking forward to the rest.

- Jill Mcdowell

I am so delighted with the work done by Precision Garage Door Service today. Richard was extremely capable and I am a Precision customer for life, no question.

- Evelyn Dove Coleman

My garage door mysteriously opened and no remote or panel would close it. I contacted Precision at 8 am and they were able to shedule a visit for 2pm. Evan Kopel was my tech, and he did an amazing and very professional job of diagnosing an odd situation and ensuring that all components were working, including a necessary adjustment of the springs I am very satisfied and recommend Precision and Evan highly

- Carol O'brien

Great service, quick response and I was fully satisfied with the job I requested for my garage door.

- DG