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Read what people are saying
about Precision Garage Door in:

Raleigh Area, NC

Precision Garage Door of Raleigh
has received 761 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome work came out the same day

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A Response from: Tim Yeager

Thank you, so glad we could help with your garage door needs. Please don't hesitate to call if we can help in the future. We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician, Greg, was amazing. He was kind, helpful and explained all the options and features of what was needed for our repair. There was never any pressure salesmanship and he was extremely kind and polite! Although there is no option to choose multiple items, we replaced the springs, rollers and the garage door opener. Greg stayed late to show us how everything worked and demo’d how to use the pull chain in case of an emergency and how to make sure we could get everything working again. I am super grateful my friend recommended this business. I will be keeping y’all in mind for my friends future needs.

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Greg is great and we love seeing how satisfied you are with the service he provided. We appreciate your business and the recommendation very much. We look forward to working with you again in the future if needed.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Went through Angie's List and Precision called us back first. Mike was able to come out within a few hours, check out our issue and give us an estimate. Although I thought it was a high price, we needed to get the garage working again so we said ok. Mike was extremely pleasant, helpful, professional and worked hard. We then asked about installing a garage door opener and again the price of the unit was very expensive. Although we didn't get a second quote, which we all know we should, we were very happy with the outcome. Like I said, Mike was an awesome technician. But I do think the price of this job was steep although I have nothing to compare it to. Thanks!

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A Response from: Tim Yeager

Thank you so much for taking the time to leave a review. We really appreciate your business and we are pleased to see how happy you are with the service provided by Mike. Please let us know if we can assist you in the future.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was prompt, friendly and went right to his work!

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A Response from: Tim Yeager

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with the service provided. We appreciate your business and please call if we can help in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came out super fast, diagnosed and thoroughly explained the problem, listed all of my options, installed on the spot in about an hour, then took the time to explain all the operations. This was a great experience,above and beyond—thanks!

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A Response from: Tim Yeager

Thank you for taking the time to share this positive rating! We will make sure to share this with our team to let them know to keep up the amazing work. We are thrilled to see we exceeded your expectations and we look forward to working with you again in the future. Thank you for your business!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did a fantastic job. The technician that came out, Mike Grove, was on time, totally professional and completely fair with the price. I couldn’t recommend him more!

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We appreciate your business and look forward to working with you in the future.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My appointment window was for 8am-10am the next morning after I called. Scotty, called before he arrived and was very professional the whole time. He explained everything thoroughly and also took pictures inside the opener so we could see exactly what he was referring to. We ended up replacing our opener, but before doing so, Scotty gave us choices and explained the differences between each one. Thank you Scotty for taking pride in what you do and not assuming that everybody knows about garage door openers.

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star, we strive to provide just that for all our customers. Scotty is great and we love seeing how pleased you are with the service he provided. Thank you for your business and please call if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We’ve been customers of Precision Door Triangle for about 8 years and have been extremely happy with their service and responsiveness to our needs. I would highly recommend them.

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A Response from: Tim Yeager

Thank you so much for continuing to trust us with your business. We appreciate the recommendation and look forward to working with you for many years.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Let me first say our technician was wonderful. Highly recommend I needed to get two springs installed. That went great The price was $600. I consider that to be well silly I did pay it but not sure I would use these guys again They were great but the price is too high

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A Response from: Tim Yeager

Thank you for your business and taking the time to give us your feedback. We hate to see that you didn't receive 5 star service. After reviewing the ticket for your job, I see that you were quoted for two platinum, high cycle, powder coated springs. Our springs are higher quality and have a typical life span that is 3-4 times longer than springs our competitors sell. Our technicians review the quote with customers on every call before any work is done, so in case there are questions, they can get answered before work is started. If you have further questions, please call the office and we will be happy to assist you.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My mother referred me to precision door after being very pleased having her garage door and motor replaced. I had to have my motor replaced and I’m very impressed that not only was Uri on time but he was professional courteous and completed everything very quickly. He walked me through the itemize list and the instructions on how to program everything. I am absolutely 100% satisfied and will only use precision doors from now on. Thank you for an excellent job

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A Response from: Tim Yeager

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and please tell your mother we appreciate the recommendation. We look forward to working with you for many years to come!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

the tech was excellent and very professional person. thanks again

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A Response from: Tim Yeager

We are so pleased to see that you received five star service from Scotty. Thank you for your business and please let us know if we can help you in the future.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your company by google. Greg did a great job repairing my garage door. He used all the proper guidelines for this virus. He was professional and friendly.

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A Response from: Tim Yeager

Thank you so much for taking the time to share your experience. Greg is a great employee and we take pride in knowing you are happy with the service he provided. We appreciate your business and we hope you stay safe and healthy!

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks, Andy was great! He explained all of our options clearly, and professionally. We are now back up, and operating. Thanks Andy!

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A Response from: Tim Yeager

We really appreciate you taking the time to share your experience with us. Andy is a valued employee and we love seeing how happy you are with the service he provided. We appreicate your business and look forward to working with you in the future if the need arises.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Why garage door spring broke for the 2nd time and they were here in a matter of a few hours. Heavy duty spring replaced and I went ahead and changed out the door opener that had been in since day one (almost 20 yrs). Job well done. I would highly recommend them for all your garage door needs. Thanks

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A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime, just give us a call.

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with the respect & the service of the tech. Second to none

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A Response from: Tim Yeager

Thank you so much for your 5-star review! We will share this with Uri and let him know to keep up the good work, he is a great employee. We appreciate your business and are here anytime you need us in the future.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dr. Josephus C. Brown The technician - Mike Grove - was professional and very knowledgeable. He made suggestions for service which was actually needed and overdue. Prices were reasonable too. Thank you!

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A Response from: Tim Yeager

Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We appreciate your business and if we can assist you in the future, please don't hesitate to call.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly and helpful

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A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

See previous comments...

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A Response from: Tim Yeager

Thank you for your business and the five star review!

Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From quote to finished install was about a week! Very professional process. They replaced everything (opened, tracks, doors, even the weatherstripping seals outside). No upselling, just service. New doors look great and function much quieter and smoother than the old, outdated units that were there! Thanks for the great value and service.

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A Response from: Tim Yeager

It was our pleasure, thank you for your business and the five star review! We hope you enjoy your new doors and openers for many years. Please don't hesitate to call if we can help in the future.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great work & did it with a sense of ur!

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A Response from: Tim Yeager

Awesome to hear, so glad we could help. We appreciate your business and the five star review!

Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional operation. And answering the phone 24 hours is awesome.

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A Response from: Tim Yeager

Thank you so much! Customer satisfaction is our top goal and we strive to be available 24 hours for our customers and provide five star service on every call. We appreciate your business and look forward to working with you again in the future if the need arises.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service and quality work, and high quality placement parts as well. Technicians are always professional and friendly!

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A Response from: Tim Yeager

Thank you so much, we are happy we could provide you with five star service. We appreciate your business and please call us if we can help in the future.

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic service, pricey - yes, but Happy with the overall professionalism and service.

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A Response from: Tim Yeager

Thank you for your business. We are pleased to see how satisfied you are with the service provided. If we can help in the future, please don't hesitate to call us.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely knowledgeable technician. Highly professional. He explained the problem well and provided me the repair options.

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A Response from: Tim Yeager

Great to hear, thank you for sharing your experience. We appreciate your business and the five star review!

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy explained every single part of the door system and what shape it was in. Then gave me 3 options and price ranges, including what could wait versus what was more urgent. He was friendly, thorough, and delightful! Thank you!

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A Response from: Tim Yeager

You're welcome, we are so pleased to see you received five star service from Andy, he is a valued member of our team! We appreciate your business and if we can help in the future, please let us know.

Andy Maynard Service Provided:
Garage Door Repair

Product:
Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT customer service from beginning to end! Quick same day service. Thank you!

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A Response from: Tim Yeager

Thank you for sharing your feedback, so glad we were able to help take care of your garage door needs. We appreciate your business and the five star review!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision when I saw their TV Commercial. I called the same day I saw their commercial and Precision sent a technician to my home that day to resolve my problem. Their customer service was outstanding and their customer representative, Scotty, was prompt, extremely courteous, LiftMaster knowledgeable and helpful in answering my questions about the system and even programmed my car system to open the garage doors. On a scale of 1-10, Precision rates a 10 without question.

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A Response from: Tim Yeager

Fantastic feedback, thank you for sharing! Customer satisfaction is our top goal and we love seeing how happy you are with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech did a great job

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A Response from: Tim Yeager

Great to hear, we appreciate your business and the five star review!

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Son in law couldn’t open garage door while we were out of country. Said he may have hit the # sign instead of enter Sign and wondered if he somehow changed code. I had no idea how to change code. The pad worked to close door but just would not work to open with code. Was hoping since I was a long time customer you might have suggested how to check the code or change it back if it had been changed by mistake. Technician looked at it and said the pad looked old and they wear out quickly. But the new one would work with any new motor if we needed one later. Made it sound like a better pad. I said ok to new pad and was totally surprised when the replacement was the exact same as old one and when he told me how to put in the code, he told me to do the exact thing that I told him my son in law said he had done that might have changed the code. So he up sold me to the tune of $284 when he could have simply said try this and see if it works. Give him a star for the up sale, but mark me off as a future customer and I will tell as many people about this as I possibly can. Totally feel victimized!!!!’

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A Response from: Tim Yeager

Thank you so much for reaching out and we are very sorry you feel victimized. Our goal is customer satisfaction and for each customer to receive five star service, and we hate we missed the mark with you. Based on the inspection your keypad failed and the recommendation was to replace it. Some keypads we have look the same as the old one but the updated version has updated internal parts that the old one did not, which would, like the technician said, make it work with any future motors you might purchase. We do appreciate your business and hope we can work with you in the future.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything went smoothly. Scott solved our issue but we won’t have a final review until new doors are installed.

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A Response from: Tim Yeager

Scotty is a valued employee, so glad he could fix your problem. Thank you for your business, we look forward to the final review once your doors are in.

Service Provided:
Garage Door Repair

Product:
Opener

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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
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