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Read what people are saying
about Precision Garage Door in:

Raleigh Area, NC

Precision Garage Door of Raleigh
has received 881 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. Company provided constant updates as to the arrival date of my garage door. The installer was great. He explained everything regarding the door and the equipment. He paid attention to every single detail. He was so kind and so professional. He even moved so items out of his work path that were too heavy for me to move. Before he left, he wiped the door down removing all fingerprints, leaving everything spotless.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came highly recommended by my neighbor, and they had a rep out to my house in less than 24 hours from my call. Paul arrived on time, knew right away what needed to be fixed, and did an excellent job with the repairs. I’m very happy with the outcome!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty is knowledgeable, professional and efficient. He is excellent!

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called with a broken spring this morning. You were able to get me in the same day. Richard came, gave me an estimate with options then quickly did the work. The best service I could ask for. Thanks!

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Richard McCann Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have had four new garage doors installed with new motors by Precision in the last year. Supply delays were communicated at the time of order but wow, it was worth the wait. I have found the staff; sales through installation, incredible and friendly throughout the process. The doors operate smooth, quiet and a great value added to our property. Highly recommended! Susan W.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg did a great job with the installation and showing us how the features work!

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Greg Gray Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called Precision at 7:00pm for a broken spring on our double garage. They had someone at my house before 8:00pm. Andy Maynard was the Technician that came and he was unbelievably quick, and so efficient! After realizing how old my current door opener was, I decided on a new one and Andy had it installed in no time. He explained everything and answered all of our questions. So glad I called Precision!

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Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciate the quick, same-day service. Justin did a great job explaining my options. He was thorough, efficient, very personable and completed the job quickly. I will definitely use Precision again if I have any garage door needs in the future.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision as they were on a list of service providers prepared by my community. My garage door spring had broken. When I first called, I was assisted by a very courteous person who surprisingly stated she could have a service person at my home within just a few hours. From the call I received until leaving after completing the service, Mike Grove was professional and efficient. He immediately diagnosed the problem and clearly explained my options. After I selected my repair approach, Mike went to work and completed the service in less time than initially estimated without any attempt to upsell me. Throughout he was extremely polite and concluded by thoroughly cleaning up any trash. Finally, he assisted with all the technical set up assuring all was working before leaving. I will certainly go back to Precision if I need garage door service in the future and recommend them to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They are a LiftMaster rep and I decided to use a local business that could fix my LiftMaster opener. Paul did an excellent job !!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just had my new door installed by Lucas Fisher. He was early, efficient and pleasant. He went over the garage door and opener features. I highly recommend Precision Garage and especially Lucas. Need more people like him

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Lucas Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was excellent He got here early and was informative and professional throughout. I will be calling on Precision Garage Door when needed in the future

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Justin showed up, on time, friendly greeting, analyzed the issue quickly and started working after he quoted the cost. Very professional, clean job He did fantastic work, I will hire Precision Door Service again- they obviously perform as their tv ad tells us! Gerard

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very happy and satisfied with Mr.Greg work on my garage door pad. He is very efficient and helpful with all the work that he has done. Thank you, Ted Gebremichael

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, which is amazing. Polite, professional and quick! Thank you Scotty Johnson.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door for my repair for two reasons. The first being their prompt response and secondly for their courteous and knowledgeable employees. Prediction’s technician, Greg, has serviced our garage doors twice and is most knowledgeable about the problems and company products that just puts us at ease about our issues and repair needs. Thank you Greg!

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg was on time, knowledgeable and honest! He had my door working in approximately an hour! The reason for the 3 stars 1) no 24 hour service available 2) Greg wanted to install springs that were too weak for my door and then take parts off the door until it worked Note: I was willing to replace; springs, rollers, cables and drums 3) $375 in labor for approximately an hour of labor “pricey”! IMHO

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A Response from: Tim Yeager

Thank you for your business and feedback. We are pleased to see that you were happy with Greg. We do understand that you feel the price was high for the length of time Greg worked on your door. He is an experienced technician so what might take a new technician longer, he is able to do in a timely manner and be respectful of your time, as well as other customers on the schedule. The service he provided was to get your door operating again as it was not operable and he reset your cables and re-tensioned your springs. Greg stated he did recommend a parts upgrade as your existing springs are too weak/small for your heavy door and the cables, bearings, and shaft failed the 25 point inspection, but you declined the recommendation at this time. If you change your mind and would like to move forward with the additional work, please don't hesitate to call us.

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Work was done well and timely, labor rate kinda high.

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They were precise and on time. Friendly technician. 24 hour service is a winner !! Got a same day appointment.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and prompt and friendly technician. Would recommend your service to all my friends. Thanks again

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found them with a google search and being new to the area I was impressed with the professionalism shown by the technician and his knowledge of the systems. I will use them again if I have more issues.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came to complete my service within 2 hours of me booking my appt. Greg was friendly and professional! He was able to quickly identify the issue with my garage door and pro fixed me with several options. I really appreciate the good customer service.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very pleased with the service. Greg was the technician. He was very knowledgeable about the product and explained everything to us. He worked very efficiently and even cleaned up.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt and professional

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good service and very courteous.

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg was courteous and was able to fix our problem promptly. His disposition was friendly and helpful.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The receptionist was very thorough on my initial phone call. Paul called me to tell me his arrival time and was prompt. He explained all of my options and pricing and helped me choose the right option for me. He finished the job in one service call and explained how everything worked. Very professional and efficient !

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Justin was prompt and professional. He explained my options and did a great job installing my new garage door opener.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was very professional. He troubleshooted my problem and solved it in 5 minutes.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and honest advice from Scotty. Saved us future headaches by getting the right solution in place for us.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
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