Garage Door Repair Reviews in Raleigh Area, NC (Page 31)

Precision Door was amazing when we needed our garage door fixed after it lost all support and broke from the motorized arm yesterday. They were responsive, thorough, and professional, AND answered our inquiry, scheduled service, examined the issue, provided options for repair and long-term functionality, and implemented the solution, all with 24 hours of our initial call to them. Our technician, Paul, was phenomenal...he was strategic in his approach to correcting the issues, analyzing the whole picture not just one part (which would surely lead to more issues in the future). He also took the time to walk me through everything and test out the new mechanism to ensure it met my standards. THANK YOU Paul and Precision Door for such a seamless repair!!!

- John & Paulette Evans

Same day repair. Very professional.

- Josh Riordan

Awesome Service

- Al Hahn

Our garage door was damaged and in need of repair. Greg was great. Made the process easy. Super knowledgeable. Walked us through our options and didn’t try to sell us something we didn’t need. Would highly recommend to anyone in need of garage door repair/replacement.

- Alex Cravanas

Very helpful and professional! The garage door is super quiet now and even though I had electrical issues, that didn't stop him from giving me a solution until I get that fixed. Awesome service!!

- Patricia Robles

Excellent and pleasant technician !! Came on a Sunday and was just super nice . Couldn’t have asked for anyone better I don’t think . Thank you .

- Diane Osborne

Called Precision after review of company’s found on line. Originally called previous service provider but the calls were never answered. Andy reviewed the current issue and considering the 17 year age of our system reviewed all operational points of the system and then provided estimates for what was found. Repair was quick handled well and professionally. Bang up job Andy.

- Jim Kurtz

Scotty Johnson did an amazing job! Fast, friendly and super nice!

- Jennifer Shiver

The service agent and technician were knowledgeable, timely and courteous.

- Ralph Mcneil

Paul was very knowledgeable and efficient in providing repairs with options...

- George Greene

Paul did a super job.

- William Ray

Door is great. Installation was great. Prices were great. However, a small problem with bottom seal revealed serious problems with customer service. I must have called 5-6 times. I was promised callbacks which didn’t happen, given appt times which didn’t happen, before a technician finally came and corrected issue in 5 minutes. That kind of customer service does not get return customers.

- Jerry Walker

Parker was terrific- he had our door working right away. We were very pleased.

- Anne marie Schauman

Wow big surprise when our old door crashed after 35 years. A call to Precision was met with prompt courteous in home sale call and outstanding installation and follow up. Don’t know how they could have improved the experience. Will use for maintenance calls in the future.

- John Goad

Excellent and fast service. I’m very impressed with the results

- William Tucker

Technician provided all options and explained what he would do and why He worked efficiently and was very professional

- Pat Edwards

Greg was fantastic. Felt no pressure regarding deciding whether to replace/repair. Options were clearly explained. While a bit expensive, Greg completed the job quickly. Would definitely recommend Precision and Greg specifically.

- Matt Hensley

Greg was on time - worked on both my keyless and panel board - fixed both problems quickly and professionally - was a delight to talk to and explained everything in layman’s term the problems that had occurred !!! I would highly recommend Greg to anyone with garage door problems in the future !!! Thanks again !!!

- Mark Strucko

The service person was very polite and professional

- Steve Goodin

Andy did an awesome job of servicing my garage door and making recommendations for repair and maintenance. Great experience!

- Jason Smith

Excellent company , excellent repairman ... very surprised by the price.. shocked would be the better word. That doesn’t mean it’s wrong... it’s just a surprise about the cost .. I’ve been in the construction industry for 40 plus years ... and I’m wondering how people afford to live with pricing so out of touch with reality ... this includes all services ...

- George Duvall

Mike Grove was the technician that worked with us. He was excellent across the board. Not only did he repair my torsion springs but my garage door is working better than before.

- Dwayne Smith

Scotty explained what happened and how to prevent it from happening again. He made me feel comfortable with choosing Precision for my emergency needs. I made the right choice. Thank you Precision ????

- Denise

They immediately responded. Very nice and quickly resolved the problem. Very affordable as well.

- Cindy Edwards

The folks at Precision responded quickly to my request for service. The repair was expertly done and at a better than competitive price. I highly recommend Precision Garage Door Service.

- Keith Kretzinger

Scotty had a great solution to our garage door issue. Exceptional customer service!

- Laura Perry

Excellent service! Rapid response, very pleasant serviceman, and quickly resolved the problem for a very reasonable charge.

- Ann Jenkins/John Robinson

Very professional and quickly took care of garage door with broken springs. Will definitely use in the future.

- Joseph Bundy

Our door spring was broken and our cars were stuck inside the garage. We had used Precision before so I called them just after 7am this morning. I gave my details to the person who answered my call and a technician was at our house a little over an hour later. By 9:30am our door was repaired and working again with a five year warranty on the parts replaced. Fantastic service and special thanks to Parker.

- Ross Mclarnon

Scotty Johnson was very professional- called with an accurate ETA and explained things very clearly and was curious and quick with our repair

- John Carlson