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about Precision Garage Door
Precision Garage Door of Raleighhas received 2235 reviews, averaging 4.90 Stars:
Raleigh, NC
Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.
Pittsboro, NC
Great service and professionalism. They were able to come out the same day. Fixed the issue and provided a 90 day warranty. Highly recommend! Will definitely use this company again.
- Jen Holmes
Raleigh, NC
I received several estimates to replace my broken garage door. While all the estimates were in the same ballpark John was the only one who brought various door samples, discussed several options and went into detail about the installation. The door was installed quickly and the team was professional, courteous and knowledgeable.
- David Burchfiel
Product:
Cary, NC
Very friendly and professional
- John Gaff
Chapel Hill, NC
Evan was professional , promptly fixed our garage doors - we are very happy with the initial install and follow up adjustments and te posits Keep up the great work
- Iyengar Sridhar
Cary, NC
Quick response and repair. Scott and Eugene were courteous and friendly. Everything that needed to be done was explained well before work started. Thanks so much
- Jessica Kranz
Mebane, NC
This place has no respect for your time or money. After setting up an appointment for garage repair. I was given the time slot 10am-12pm just for no technician to not show or call. I then called their office just to be told my appointment was 10am-2pm. When 2pm came still no call or show from tech. It took until 2:30pm for the tech to call me and say he will show up at 3pm. The tech shows takes a 3min look at my garage just to escalate the repair more. I was then charged $75 for a late appointment carving out my work schedule missing out on an opportunity with a client that cost me. Called their office with my concerns just to be placed on a long hold and told a manage will call me back. Never received a call from manager which cost them this review. Lucky for them I have YouTube page with 700k subscriber and will leave a review their to compensate for my time, money and awful service that was provided. Please save your time and money with this company and go elsewhere like “WeFixIt” and other surrounding companies that doesn’t still charge for late technicians to examine your garage.
- Shea Lyde
We apologize for showing up about an hour late to your appointment window. We take customer service and satisfaction very seriously and apologize you felt your time was wasted. The manager who was being contacted by the call center was actually on vacation and the office was unaware of what was going on with your situation until the next morning. We were glad we were able to talk out the situation and come to a resolution and hope you give us another chance next time you need your garage door worked on or replaced.
Garner, NC
Greg Gray has serviced our garage door several times and is always professional and helpful. He is great to troubleshoot and try to fix rather than just announce how much a new one will cost. He is a great asset to Precision Door and to anyone needing their services.
- Jean Coble
Raleigh, NC
Very professional showed me the problem and the solution to resolve it. No pressure from the techs.
- Billy Tomlinson
Knightdale, NC
Mr Greg Gray is great he explains every detail and give us options. Very respectful. Keep up the good work ???? God Bless ????
- Mary Sebastian
Youngsville, NC
Exelent and efficient job
- German Duran
Cary, NC
Scotty Johnson came out and explained my issue and fixed everything in a timely manner. He was very professional and friendly.
- Barbara Cash
Wake Forest, NC
My husband and I were very pleased with the installation of our garage door. It looks great, it's so much quieter than the old one. Jaxson, who performed the installation, was very professional and took his time to explain to us how the new door operated. We couldn't be happier.
- Monica Brewbaker
Raleigh, NC
Precision has serviced our garage door previously and again today with a most courteous, prompt, knowledgeable technician. Justin quickly diagnosed the problem and replaced necessary parts. He took the time to explain what was wrong and gave options for repairs. Service was completed quickly and professionally.
- Linda Stewart
Product:
Rolesville, NC
Brandon Mills was very professional.. replaced garage door sensors
- Richard Rowell
Product:
Wake Forest, NC
I wanted my garage fixed correctly so I called a couple of places and chose Precision because of the knowledge the technician spoke with. I purchased the package with everything. All new hardware on my garage door.
- Nathaniel Hill
The technician was very informative,knowledgeable and friendly.
- Terry Mclean
Product:
Raleigh, NC
Service was EXCELLENT!
- Brenda Alston
Clayton, NC
Andy and Herman were here ahead of schedule and did a great job. Very knowledgeable and professional. Highly recommend.
- Ethan Stauffer
Durham, NC
Trevor Mills is excellent! He is professional, courteous and helped us resolve a keypad issue quickly.
- Steve Mele
Cary, NC
Evan went above and beyond expectations. Along with doing the requested repair, he discovered something else that needed attention. The door works far better now. He also spent the time to give us a tutorial about how to better maintain the door. Extremely helpful and courteous. Give that man a raise!
- Jennifer Henderson
Raleigh, NC
Brandon was great!
- Richard Moore
Durham, NC
Evan did a great job. He was prompt and got the job done quickly. Will definitely use Precision again.
- Polly Yates
Wake Forest, NC
Quick response on a Sunday at 4pm. Polite friendly tech Trevor that knew what he was doing.
- David Bald
Product:
Carrboro, NC
Great Service.
- Michael Pilcher
Product:
Pittsboro, NC
Very responsive.
- Dick Schuler
Wake Forest, NC
Andy of Precision Doors arrived as scheduled, promptly diagnosed the problem with my garage door, and offered several fixes of different price ranges. After choosing the desired repair, Andy immediately set to work. The repairs were completely within 60-75 minutes. Andy cleaned everything from the repair work and left a clean garage. The operation features were explained and demonstrated to my satisfaction. Excellent work. Very satisfied. Thank you.
- Bob Turnage
Service Provided:
Product:
Technician: Andy Maynard
Apex, NC
Evan was here early in the morning when it was cool. He did a fantastic job so my garage door is working again. Superior customer service and excellent work. Thanks so much.
- Richard Lee
Chapel Hill, NC
The guys did a great job. They were very professional and skilled.
- Stephen Kinder
Product:
Durham, NC
Great customer service!
- Kaylie Kishel
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider
- John Havlin