Scotty Johnson could not have been more polite and professional. He explained in detail our damage to our door and how replacement was the best route to go.

- Rhonda Fullam

Hi Rhonda, Thank you so much for your awesome feedback! We are so very pleased to hear you were happy with service provided to you by Scotty. We'll be sure he gets your feedback, it will for sure make his day! Kind regards,

Great experience servicing my garage door. Turned out to be a pretty simple fix and the tech (Aaron S.) was friendly and helpful.

- Mark LeBlanc

Dear Mark, We appreciate you choosing Precision Garage Door for your garage door needs. Thank you for sharing your experience with us, we're so happy to hear you were pleased with the services provided. We're happy to help you anytime! Sincerely,

Tim was on time and very efficient, and courtious.

- Mike Touchon

Mike, You've made our day with your 5 star review and comments! We're so pleased you had a positive experience with your technician. Sincerely,

Great tech, quick service

- Quinn Martin

We appreciate your 5 star feedback, Quinn! Thank you for allowing Precision Garage Door to serve your garage door needs! Sincerely,

I needed my door repaired.

- Liz Robinson

Liz, Thank you for rating Precision Garage Door of Raleigh 5 stars for your garage door repair experience, we thank you so much! Regards,

Greg Gray showed up on time, was very professional and knowledgeable about how to solve my issues, took care of the problems and would not leave until I had a complete and thorough understanding of my new equipment. I highly recommend Greg and Precision Garage Door.

- Jim Beacham

Hi Jim, Thank you for taking the time to share your positive experience with us! We're thrilled to hear you enjoyed the professional service provided by Greg. We are dedicated to providing quality service and are happy to know that was reflected in your service experience. We look forward to welcoming you back soon! Sincerely,

Very fast and friendly service. I was able to get same day which was very helpful. Evan was knowledgeable and quick. I’m very happy with my new spring and reliable garage good. Highly recommended.

- Michael Cole

Michael, We are delighted to hear you were pleased with your technician and your updated and repaired garage door! We're here to serve you anytime. Warm regards,

My research included a Better Business Bureau search of this company where they have an impressive A+ rating. My expectations were exceeded from the start of my online chat about scheduling an appointment for garage door maintenance. I received an immediate response confirming they could assist with my maintenance request and was offered availability within two days. On the day of appointment the technician, Aaron Sweet, called to advise of his anticipated 45 minute arrival. I also received an email with Aaron's photo advising that he was on his way. I really appreciated that personal safety feature. Aaron was friendly and professional.He explained what the service appointment would entail. He said the garage door, springs and opener were in good condition and recommended two year inspections. He showed me that the rollers were worn. I asked for, and he gave me the replacement cost. He went a step further and also provided a total cost invoice prior to starting the work so that I would be completely informed. The inspection and work took less than 30 minutes. I confidently and highly recommend Precision Garage Door.

- Robin Davis

Thank you so much for your kind words, Robin It was our pleasure to serve you. We are thrilled that our technician was able to go above and beyond to meet your needs. We truly appreciate you taking the time to share your experience with Precision Garage Door. Thank you for choosing us! Kind regards, Precision Garage Door Service

When I called to set up an appointment I was pleasantly surprised to learn that you could have service on Saturday or Sunday at the same rate as a weekday. The young man who came to day was very professional and listened to what I needed to have done. He was efficient, and gave me all the information I needed. Excellent experience.

- Sally Cameron

Hi Sally, We are so happy to hear from you and that you were pleased with your recent garage door servicew with Precision Garage Door. We appreciate you letting us know that we made your day, that is our number one goal is to ensure our customers are satisfied with their service. We're here to serve you anytime! Regards,

Great response and service. I was able to get an appointment the next day and get my issue fixed quickly. Richard was prompt, friendly, courteous, professional and helpful in picking the proper solution to my problem. He was also very knowledgeable on all the questions I asked and helpful on giving me tips for good maintenance I could do myself going forward. Thank you!

- Mary Schreier

Mary, We are so pleased to hear you had such a positive, friendly and informative experience with Richard. Precision Garage Door is here to serve you anytime! Regards,

My remotes stopped working but the wall still worked. I couldn’t reset my remotes but they wouldn’t open or close the garage door

- Robert Hetzell

Thank you for your 5 star review, Robert! We appreciate having you as our customer! Regards,

I am very pleased with the telephone conversation I had with Milton, before determining that a service visit was needed. Greg Gray identified the problem with my door sensors that had given an error code indicating sensor obstruction. That was due to a sensor misalignment issue, which was corrected and sensors secured. In his 25 point inspection, Greg found that the spring needed tightening and the moving elements needed lubrication. The job was quickly performed & completed. I'm very pleased with the Precision Door Service

- Norman Bell

Norman, It’s great to hear that you had a positive experience with Precision Garage Door. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Sincerely,

The service was impeccable.

- Steven Drysdale

Steven, You have made our day at Precision Garage Door with your 5 star review and feedback! Thank you so very much! Regards,

John could not have been more friendly, professional, and capable. He carefully diagnosed all the issues and communicated the options clearly. I will definitely recommend Precision Garage Door to all my friends and neighbors.

- Billy Williams

Thank you so very much, Billy! This is awesome feedback, we are so happy to hear you were pleased with your garage door service! Warm regards,

Extremely pleased with the service, Garret was a very polite young man who obviously new his way around garage doors. You came highly recommended by my son and my best friend and lived up to expectations. My only negative comment is your pricing. Charging $389.00 for a single spring replacement is reasonable, charging the same price for the second spring is absurd. It's not like he made 2 trips, he brought them both in at the same time, and he had to loosen, and retighten the same hardware whether he was doing one or both. Also you advertise same day service but I had to wait from Friday until Tuesday for servicing.

- Donnie Palmer

Donnie, Thank you for your 4-star review! We're thrilled to hear you received professional service from Garrett. We always strive to improve and appreciate you sharing your thoughts on how we can improve and make your next visit a 5 star one! We're here to serve you anytime! Warm regards,

Excellent Service. Scotty was extremely knowledgeable!

- Sabrina Lewis

Thank you so much for your kind words, Timothy! We're so glad our tech earned 5 stars! Kind regards, Precision Garage Door Service

If all of your employees are as knowledgeable and professional as Evan, your company will continue to grow and prosper well into the future. I'd wouldn't hesitate to refer my friends and family to Precision.

- Anthony Williams

That's great to hear, Anthony! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Precision Garage Door Service

Outstanding service!!! Our technician, Garrett Yeager, was so kind and considerate. He fixed our issue very quickly. He came early which we really appreciated. He walked me through setting up the app on my phone. Which takes patience since I am not the most technically inclined person. Overall, from booking the appointment to the actual service, we are super impressed. Thank you so much for actually doing what is advertised - GREAT SERVICE AND PERSONAL ATTENTION. Definitely five stars!!!

- Molly Steel

Molly, Thank you so much for your kind words about your service experience! We are thrilled to hear you had a great experience with Garrett and our team at Precision Garage Door. We appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Kind regards,

Evan did a great job in a timely fashion!

- Einar Bohlin

Thank you for your 5 star feedback, Einar! We really appreciate you sharing with us! Kind regards,

John Patton did an excellent job, he explained everything . John Fry

- John Fry

That's great to hear, John! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Jenifer Lawless Precision Garage Door Service

I was optimistic that calling this company would save me some time and I would pay a fair price for repairs to my overhead door. Joke is on me. I had to pay $100 (trip charge) just to get a quote for $1500 to replace torsion springs and rollers. “Labor is only $150 though.” SMH. I’ll do it myself this weekend. Disappointed because I know how much the materials actually cost. Smoke and mirrors sales game.

- Jeremy Hough

Hello Jeremy, thank you for bringing your concerns to our attention. We set a high standard for ourselves and regret that this was not met during your interaction with our business. We would love to address any concerns that you have. We've left a voicemail with contact information; we encourage you to reach out and hope to hear from you soon. Warm Regards,

Andy did such a fantastic job. He explained exactly what was wrong with our garage door, what we needed and what we didn’t. He even gave us options for what needed to be done now versus later. We were very impressed by his professionalism and genuinely great attitude. Thank you, Andy!

- Greg Kohn

That's great to hear, Greg! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Jenifer Lawless Precision Garage Door Service

The spring broke on our door and I called Precision as I saw all the positive reviews on the company. Evan came out the next day. He analyzed the problem, explained it all to us and did the repairs in record time! He was friendly, knowledgeable and did a great job! Thank you!!

- Kathy Trunzo

Kathy, We are so happy to hear you were pleased with your first time experience with Precision Garage Door. We are delighted to have such a great base of customers that have been so pleased with our work. We really enjoy what we do and it's because of customers like you! Thank you for allowing Precision Garage Door to serve your garage door needs, we're here for you anytime! Warm regards,

Precision Garage Door Service promptly repaired my broken garage door. The technician was very detailed in his review and explanation of service. He was very friendly and efficient in his work. I truly appreciate the service I received.

- Joan Nelson

Reviews like this make our day! Thank you for giving us 5 stars, Joan! We're so glad to hear that you're satisfied with the service you received from the Technician and the Precision Garage Door team. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service

Great experience - response time was amazing. Tech - John was informative, understanding and very knowledgeable. Couldn’t ask for better service.

- Claudia Gray

Claudia, Thank you for taking a moment to share with us this positively awesome feedback of your garage door service experience! We appreciate you allowing us the opportunity to serve you! Kind regards,

Spring broke so looked online for repair company. Several came up but Precision look and easy online appointment scheduling made choice easy. Scott arrived and was thorough and easy to talk to. Gave me several options and explained very carefully what was involved with each. He worked efficiently and in a short time i had a working garage door again. It operated much more quietly than before so that was a great side benefit.

- Michael Levandoski

Michael, We are so pleased Scotty was able to get you timely and make your garage door good as new! We're here to serve you anytime! Regards,

Scotty was great . Explained everything. Worked fast and with a smile.

- Richard Considine

Thank you for taking a moment to share this awesome 5 star feedback! We value you as our customer! Regards,

Precision garage door service provided me with a timely repair when our residential garage door spring failed. Scotty Johnson their technician called before he arrived, was well skilled and completed his task in a very timely manner. The only room for improvement is the final cost was more than the estimate. That was not Scotty’s fault, I suggest any future phone estimates should cover a range to help set expectations.

- Larry Williams

John Patton was the service technician who provided maintenance and repair services for our garage door. He did a great job of explaining all of our service options, and he did a really good job carrying out the option we chose. Our garage door is now opening and closing very smoothly. We are very happy with the service that Precision Garage Door Service provided.

- Judy Miller

Judy, We are so thrilled to hear John was able to take great care of you! We take great pride in our dedication to making customers happy and we are so happy to hear this commitment was reflected in your experience with John. Thank you for the opportunity to have served your garage door needs. Regards,

Super service!

- brian zuercher