My technician Chris Colucci was very knowledgeable about his job and how to handle the situation. He also explained my issue in detail and gave a pre-estimate of cost before performing the work. I hope Chris will be an employee always as he will be my go to garage door guy. Thanks

- Warren Crowell

Thank you for sharing your feedback about our team, Warren! Thank you for giving us 5 stars, we're so glad to hear that you're satisfied with the service you received from Chris and the Precision Garage Door team. We're here anytime you need us! Kind regards, Precision Garage Door Service

Garrett was an extremely personable and consummate professional in the efficient management of my emergent garage door spring break. He was knowledgeable, prompt (actually arriving an hour earlier which was very greatly appreciated!), and very thorough in explanation of the repair work indicated. I am a repeat customer with Precision; however, this was my first interaction with Garrett. I will most certainly be contacting him for any future garage needs that arise.

- Dr. Kim Spaulding

Professional, fast, and excellent work. Richard did a phenomenal job providing options and helping me decide what is the best solution. He worked quickly and professionally. I highly recommend this company.

- Jeff Hood

Great reliable service!

- Kia Bassiri

Hi Kia, Thank you for this glowing 5 star rating! We really appreciate it! Regards,

Tim did an excellent job with what he had to work with, we felt like he was honest, didn't try to sell us things we didn't need, and gave us a solution that will hopefully work for a while but did inform us what we will be up against eventually. Can't ask for anything better :)

- Rhonda & Michael Gillespy

M/M Gillespy, We’re so happy to hear you had a great experience at Precision Garage Door. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Warm regards,

Great service. Tim was outstanding in presenting my options for my garage door. Explained everything and answered every question I had. A real asset to any company. I have scheduled installation of a new door and motor. Superb service

- James Nass

Dear James, We are so thrilled to hear you received outstanding service from Tim. We pride ourselves on our customer service and thrilled that was reflected in your visit with Tim. We can't wait to hear how much you are enjoying your new door and motor. Thank you for entrusting Precision Garage Door!

I appreciate your fast service and the very efficient manner that Evan handled my repair. I will certainly recommend Precision to friends and family.

- Gary Evans

Thank you for your review, Gary! We’re so glad to hear you had a great experience and Evan will be thrilled to hear this positive feedback of his service! Thank you for choosing Precision Garage Door.

Evan did a great job on repairing our garage door yesterday, and he made good recommendations on what I might have him do to create a quieter closing door. He gave me an estimate on how long the job might take, and he was accurate to the minute! I’m very pleased that I called Precision on Thursday night after one of the springs snapped, and Evan is a great representative for your business. I highly commend and recommend Evan and Precision for this work!

- Joseph Pratt

Joseph, We could not be happier to hear how pleased you were the professional and timely service provided to you by Evan at Precision Garage Door. We strive to provide only the best service possible and are thrilled this was reflected in your visit. Please know you can count on us anytime for your garage door needs! Regards,

I needed maintence on the door. Setup was done already by precision

- donna HOWELL

Donna, We'd be happy to help with your garage door. Give us a call, our phones are answered 24/7 @ (919) 500-5160.

We have used Precision before, and their work is very professional.

- Steve Wilson

Hi Steve, We appreciate your continued loyalty and support of Precision Garage Door. You can count on us anytime to take care of your garage door needs. Kind regards,

Garrett was prompt, knowledgeable, professional and courteous. He completed the work in a timely manner and made sure everything was working properly before he left. Thank you, Phil Goff

- Phil Goff

Thank you, Phil! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door team is always happy to help. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service

Greg Grey was our technician who performed the work needed to repair our garage door . Greg was very professional, took exceptional care of our property and replaced the springs, rollers, bearings and sensors. The garage door works like new. In short, he did an excellent job.

- Sherry Or Hank Adams

Sherry and Hank, Thank you for sharing your experience with us. We're thrilled to hear Greg provided great service and met your expectations with your gaage door repair. We can't wait to work with you again! Warm Regards,

I had trouble with the door opening properly so I called Precision. Evan arrived on time and quickly diagnosed the problem, gave me some options, and ultimately fixed my "old" door to work like new! Thank you!

- Chris Nelson

Thank you so much for your review Chris. We love hearing from our customers and take great pride in the service we provide. We are thrilled that was reflected in your visit. Please get in touch if we can ever make your day again! Regards,

I had broken springs repaired11/10/24. Called Precision and was promptly scheduled for repair. Paid $1,300 for the repair. More expensive than I remembered for previous repairs over the years, but I chose not to get additional quotes for repair. Evening of 12/10/24, I came home and closed the garage door. As the door closed, the door came of the tracks and failed to close properly. Upon closer inspection, the door had also pulled at the bracing between the top of the door and the connection to the garage door opener chain. Obviously, I called Precision to get it checked out again. I had also recalled the tech saying he had adjusted the tracks during the initial repair. I assumed as a courtesy. When I chatted online and called directly, I explained prior service and the current issue. I would have expected, given such a recent service and at such expense, I would have been told we will get someone out asap to take a look. Dissapointed that I was obviously chatting with and speaking to a scheduler who was just giving me the next available time. The soonest that would work was days later. Contacted another Company and they came out with hours and got the door functioning again. Icing on the cake was the tech saying I had paid twice what they would have charged to replace the spings. Just left an overall bad feeling

- Michael Parker

Michael, We regret to hear you were not satisfied with your recent service experience. We would love the opportunity to further address your concerns and have left our contact information to further address your concerns. Customer satisfaction is of the utmost importance and I want to make this right. I hope to hear from you!

Precision has professionally maintained our garage doors for 13 years. Today the technician (Chris) once again more than fulfilled expectations. In addition to servicing and replacing components as needed, Chris provided additional options and estimates that will help us create a timeline for future maintenance and upgrades.

- b. moore

Thank you for sharing your feedback about our team, B. Moore! We're so glad our tech went above and beyond for you! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door. It was a pleasure serving you! Kind regards, Jenifer Lawless Precision Garage Door Service

Fast response. The technician, Greg, was skilled and professional. He quickly repaired the problem, inspected to ensure there was no additional damage, and flagged maintenance that will be required in the future so we could plan. Great job!

- Kevin Perveiler

Kevin, Thank you so much for taking time to share this awesome 5 star feedback! We are so pleased to hear your needs were addressed professionally and your satisfaction. We are here to serve you anytime you need us! Kind regards,

Chris C completed my garage door repair today. Chris was very professional, courteous, and informed me about the repair process. Great job!

- Wayne Taylor

Wayne, We are so grateful for your feedback. We are delighted to hear Chris provided you with excellent service. We can't wait to work with you again! Best regards,

We called Precision Garage Door because our garage door came off the rails suddenly and we couldn't get it to close. Called their 24/7 line and Chris came the next morning and got it to close and then a couple of days later, Jonathan came out to replace the garage door. I liked that their response time and service were prompt, both men were courteous and professional, and they gave you a call 30 minutes to let you know they are on their way.

- Diana Chan-warren

Thank you so much for your glowing review! We're thrilled to hear you loved your service experience. Your satisfaction is our top priority and we're thrilled to hear we met the mark. Thank you for allowing us the opportunity to serve you!

. Chris was sent out and was very knowledgeable and narrowed down the problem quickly, resolved it, and answered all of the questions. He was polite and helpful from the start.

- Paulette Shekell

Dear Paulette, Thank you for sharing your garage door service experience with us. We are pleased to hear Chris was able to address all your needs with exemplary service. Thank you for allowing us the chance to serve you! Regards,

Great service! Our door was fixed less than 24 hours after it broke.

- Matthew Willis

It’s football season and Andy Maynard scored a touchdown to win the game! Andy did a great job explaining garage door issue and made sure I understood my options on making decisions related to solving the problem. He did a great job checking out the different components of door, motor, sensors, etc. in terms I could understand. After reviewing everything, I decided to purchase a new door based on his experience and expertise. He was courteous, friendly, and made sure I understood his findings so I could make an informed decision. Thank you for sending a specialist that knew what he was talking about. I also appreciate same day response. Great job, Andy!

- Dalma Dickens

Dalma, To say your review made our day would be an understatement! It is football season and Andy is a rockstar quarterback! Thank you so very much for your detailed and kind review of your overall experience with Andy. We couldn't be happier to hear he WOWed you with the experience, we look forward to doing so again. We're here to serve you anytime. Regards,

Great job!

- Gary Sandefur

Gary, We appreciate your glowing review of your garage door service experience. We look forward to serving you again! Regards,

Scheduling was flexible and efficient . Communication was timely and accurate. Technician was personable and skilled . Overall outstanding experience !

- Mike DAVIS

Dear Mike, We appreciate you taking time to share your positive experience with us. We are so glad that John was able to get to you timely fashion and take care of your garage door needs. We're here to serve you anytime! Regards,

I couldn’t be happier with our experience using Precision Garage Door Service. I was able to schedule an appointment for the very next day after our garage door spring broke. Scotty texted as he was on his way and gave me an estimated time that he would arrive. He assessed the damaged door and explained what had happened and then gave me a list and explanation of all of my options. The repairs were performed quickly and Scotty went over everything with me after he finished.

- E. Hill

Hi E, We are so thankful you took a moment to share your experience with us. We could not be happier to hear that Scotty delivered a timely, professional garage door service for you. Please do not hesitate to reach out if we can assist you in the future.

I got a service appointment quickly. The technician was on time. He was friendly and very professional. He explained my options and made the repairs quickly. A very good experience in all respects,

- sharon megredy

Sharon, We are grateful for your feedback and value your business. Thank you for allowing Precision Garage Door the opportunity to earn your trust and your business. Regards,

Andy was our garage technician. He called to tell us when he was on his way. He got right to work when he arrived. Andy did a great job installing a new garage door opener for us.

- Larry Smith

I recently had the pleasure of working with Andy. From the moment he arrived, Andy was professional, courteous, and clearly an expert in his field. He explained the problem in simple terms, and provided a fair and transparent quote for the repair. The work was completed efficiently and to a high standard, leaving my door functioning better than ever. Andy's attention to detail and commitment to customer satisfaction were evident throughout. I highly recommend Andy to anyone in need of reliable and top-notch garage door service!

- Mike S

Evan was prompt and efficient in his garage door services, inspection, and recommendations for service repairs. He expeditiously repaired the garage door items in detail and had the new parts available and the garage door operational in a sufficient amount of time.

- Barry Pierce

Hi Barry, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Precision Garage Door is a reliable, high quality, customer focused service provider. The equipment they provide is first class and they stand ready to service and maintain it over the long haul. Highly recommended!!!

- Clyde Crider

Clyde, Thank you for taking time to share this awesome 5 star feedback! We strive to provide the best possible garage door service experience and we love to hear that was reflected in your visit. You can count on Precision Garage Door anytime!

I was very happy with the work performed as well as with the fella who performed it. He explained what was needed, what my options were, and the costs involved. He completed the work in less time than I anticipated and I am pleased with the operation of our garage door. I wish I had looked more carefully at the invoice before paying because I do not fully understand it.

- Michael Fonner