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about Precision Garage Door
Precision Garage Door of Raleighhas received 1655 reviews, averaging 4.89 Stars:
Chapel Hill, NC
Youngsville, NC
We are so excited to get this scheduled! Our representative, John was incredible! What an asset to your company having such a great person to explain and offer options. The process was so easy. He answered all questions and was great! Only wish you had a yard- sign I could setup to let everyone in my subdivision know what company we used to get this done.
- Larry Warshawsky
Raleigh, NC
On time. Very professional!
- Joe Daniels
Raleigh, NC
Highly recommend Precision Garage Door! Easy scheduling on line. Devin and Ryan arrived on time, assessed the problems-broken spring on one door and loud noise when opening and closing the other door. They provided information and quote to repair the problems and applied available coupons. No up selling. Excellent work! Devin and Ryan were very professional, respectful, efficient and explained the warranties and answered all my questions. Call them, you will be impressed with their knowledge and professionalism!
- HMOC
Product:
Wake Forest, NC
Our home was built in 1994. It had a Genie chain drive garage door opener. After 29 years of noisy but dependable service, we selected Precision to upgrade the system with a Lift Master top of the line belt drive unit. For a premium price, it provided very quiet service and came with a warranty. One year later, it quit working. The service technician quickly identified the problem as a broken or defective wire. No problem, all the wiring was replaced within 30 minutes and I was given a bill for $203. It turns out the installer used the previous 29 year old wiring when upgrading to the new system. Apparently, this a common problem when replacing garage door openers. No warranty credit. Suggestion: When replacing units, replace the wiring and warranty the work. It is a minimal cost item and only takes a few minutes to accomplish. It will also improve customer relations. Both of the service techs were courteous, qualified and efficient.
- Jim Mcwilliams
Cary, NC
Had used Precision just over a year ago to replace rollers , bearing plates, etc. on my garage door that was 15 years old. They were quick to reply to my call for service and technician Scotty explained options to me. At that time the motor was still working fine, but went out on me late yesterday afternoon. I called this morning and they gave me a time of 12-4 this afternoon. Tim McRae called earlier but I was at Physical Therapy and returned his call and he was here at 1:30 and explained that the motor needed replacing andwhat would be involved with getting a new one installed today and estimates. After my agreement he got to work right and had me set up by 3:00. A very polite, professional young man and had everything cleaned up and working. Thank you, Tim
- Kay Wilcox
Chapel Hill, NC
The technician is great, very professional and friendly. They come right on time and very efficient.
- Hao Wang
Product:
Apex, NC
First of all, let me compliment your technician, Andy Maynard. He was very friendly and informative. He gave me a couple of good tips for ongoing door maintenance. I really appreciate his help. Secondly, on a different note, I was amazed at how expensive your service has become. My total for a checkup on two doors was over $400 dollars. No repairs were needed or made. Andy was here about 20 minutes. That's $20 per minute. In July two years ago, same doors, same service cost $190. Your price has doubled. I will be reconsidering any checkups in the future and maybe start to get estimates from other door service companies.
- Robert Young
Garner, NC
Great experience from start to finish. We use our garage as the primary entrance to our home, so the garage door is a high-cycle door. When it failed, I called Precision of Raleigh. The woman who took my request for strand repair was very good, and thorough, and was able to give me an appointment the next day that fit my schedule. John P., the technician that worked on my door was awesome. He knew his craft and was proficient at it. He kept me informed all the way through, and in little over an hour, I had new high-cycle springs, new rod bearings, new rollers, both drums reset, and channels fine tuned. Very satisfied with the results. If you want it done right with quality materials and workmanship, this is the place to have it done.
- Jim Kurtzke
Product:
Wake Forest, NC
Our technician was Evan. He went right to work and found the problem. He was very polite and professional and installed a new opener and replaced several parts. He programmed our remotes and downloaded the app to our phone. He made sure we were satisfied and our questions were answered. Evan even left his phone number with us in case we had any questions or issues. I would highly recommend Evan and Precision. Thank you Evan!
- Kathryn Blackwell
Raleigh, NC
WOW!!! Devon and Ryan were AMAZING! They were kind, knowledgeable, professional, explained everything . They went above and beyond and did a great job ! Thank you Ryan and Devon.
- Bobbie Rostetter
Product:
Durham, NC
Richard did an excellent job. He was prompt and professional and explained all the options. We also enjoyed meeting and talking with him.
- Steve Y
Raleigh, NC
Service person quickly determined the problem and repaired it. He also explained what future problems might occur and what I should do about them. He was very customer oriented and I appreciate not being made to incur additional costs. Thanks.
- Malina Little
Youngsville, NC
Technician Evan Kopel was very professional, courteous, knowledgeable, friendly, and explanatory on the repair he did with our garage door. He thoroughly explained what was wrong with it. We highly recommend Precision Door Triangle.
- Robert Hughes
Apex, NC
We are extremely pleased with Precision. They came out the same day that we called and fixed our problem. Richard was very helpful, courteous and professional. Would highly recommend.
- RH
Product:
Fuquay Varina, NC
I got my invoice and it had charges for two spring coatings, and a new chain. It was not relayed to me why I needed two coats and the technician said the garage will be loud because he had to bend a link in the chain. I don't understand why if I got a new sprocket system, chain, and coating for all of those things why it would still be loud. Why if it is a new chain did any of the links have to be bent? I could've bought a new system for less money then the repair
- Jared Cohn
Product:
Raleigh, NC
Precision could come the same day and do a complete repair of my door on the same day. Greg Gray did an outstanding job of repairing our garage door. He kept us informed throughout the process. He worked quickly and professionally. He had the knowledge to perform the work well.
- Sandra Yarnall
Hillsborough, NC
Alex did a great job!
- Joel Mccollick
Holly Springs, NC
Regarding Garage Door Repair: A shout out for Precision Door and tech Andy for a job well done. Andy was reliable, knowledgeable, and competent. Did I mention Andy's great personality! I felt like I knew him for years. Truly he is an asset to Precision Door, and I highly recommend them both.
- Elly Ross
Cary, NC
Quick . Efficient , well-stocked
- Mike Davis
Cary, NC
As always, Precision was incredibly responsive and professional. Garret arrived early, was incredibly courteous, and did an excellent job. We have been very happy with Precision for years and this visit confirmed our loyalty.
- Don Kahl
Raleigh, NC
Great experience with Precision. Devon showed up on time, was courteous, fixed our broken spring and answered all questions. Highly recommend.
- Will Barlett
Product:
Raleigh, NC
I was so pleased with Precision Garage Door's service. Andy set to work immediately, and within one hour, I had a new header unit to replace the one that kept malfunctioning. Andy discussed my various options, and I ended up with a garage door that no longer makes creaks and groans every time I press my remote. They're fast and do quality work!
- Kathy Younkin
Service Provided:
Product:
Technician: Andy Maynard
Angier, NC
Garrett was very punctual, courteous and informative throughout the replacement process. He made sure I was aware of what was needed prior to making the repairs. He kept me updated during the process and was knowledgeable about what my garage door needed to function properly.
- Rebecca Q.
Chapel Hill, NC
I have used Precision before and was pleased so I called them to help with the new issue. Evan came on time - calling me when he was on his way which is very helpful - and a service I very much appreciate. He assessed the situation, found the problem and fixed it. He was very patient and kind explaining things to me and answering my many questions about troubleshooting problems . He was polite and a pleasure to work with. I give him a 5+ star recommendation. Thank you! Please do not use my name - use "a very satisfied customer"
- Joan Orourke
Fuquay Varina, NC
My garage door was heavy and jammed shut when the tensioner spring failed, causing my vehicle to be trapped. This created a big inconvenience, if not a bit of an emergency, for me. Precision Garage Door Service was chosen after contacting the original company that installed my garage door system. Original installer only had a voicemail for response. Since they had a large service coverage over the Triangle area, I then called Precision, who answered with a live person and set up a repair visit for the following day. The responding technician, Garrett Yeager, promptly came out during the assigned time slot and had my system repaired and upgraded in a very short time. My garage door system now runs much better and more quietly! Excellent Job by Garrett !! --- Many Thanks, Roger Brown
- Roger Brown
,
Greg Gray did a great job repairing our garage door; he was super knowledgeable and courteous. Thanks!
- David Jennings
Cary, NC
Excellent service. The technician, Chris C., was early and finished ahead of projected time. Did not try to up sale. Provided options and corrected my issues. Bailed me out by fixing on a Sunday. This is my second service call with firm. They are very professional and would gladly call them again.
- David S.
Raleigh, NC
Had Devon come by and did a great job. Did repair on Garage door and found spring needed to be replaced on inspection.
- Sally Delmastro
Product:
Raleigh, NC
Evan was very thorough and knowledgeable. He explained the problem and also showed me exactly what was wrong so that I would have a clear understanding of the work he will perform. In addition, he was very professional. Thank you, Evan!
- Farra Khan
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
I have a 20 yr old garage door opener and all door hardware that was installed by Precision Door in Chapel Hill area. I’ve had several service calls for spring replacements and today I had a new belt installed. The technician, Mr McCann was phenomenal. 5 stars + He was punctual, polite, knowledgeable and kind. He explained options. Did not attempt to update anything. He was thorough and quick with the belt replacement and maintenance was provided to the rest of my system. I wholeheartedly continue to recommend Precision Door for all my garage door needs. Excellent service, excellent company.
- Kevin Collins