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Read what people are saying
about Precision Garage Door

Precision Garage Door of Raleigh
has received 2315 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky called and came at time quoted. Listened to us what happened, showed us the problem. Quoted two options, had the door working in approximately 1 hour. Very professional and showed what he did.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was great, quick and efficient. Very knowledgeable and good to work with. Would certainly use this company again.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I phoned in the morning, had a appointment for 4 hours later.Scotty Johnson arrived and was fast and great to work with.Would highly recommend this Company and Scotty!

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door broke on a Sunday, and I was relieved to find that I could book an appointment online with Precision Garage Door Service for the very next day. The scheduling process was smooth, and I appreciated receiving a text message with my technician’s name and photo—this made me feel confident and prepared for the visit. Greg, my technician, arrived promptly and was incredibly professional. He took the time to explain why the damage had occurred and walked me through the necessary repairs. He also pointed out a few other components that weren’t functioning optimally and gave me the option to replace them. I was impressed that he was able to complete all the agreed-upon repairs on the spot—thanks to Precision’s well-stocked service trucks. Overall, the experience was seamless and reassuring. I highly recommend Precision Garage Door Service for anyone needing prompt, knowledgeable, and courteous garage door repair.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ricky Sanchez finally addressed all the issues plaguing our garage door. He was thoughtful and thorough with his assessment. His work is well- done and allows the customer to feel very reassured.

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Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision several times before and have always been satisfied. I called Sunday to set up a time for someone to come out. I was told Monday between 10-2. I called back Monday at 2:10 and was told I wasn't on the schedule. I think the girl working Sunday forgot to put it in the schedule, she repeated address, phone number , email and time. I waited all that time when I had other things I could have done. Aaron was fantastic and very polite. If needed I will use Precision again.

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Aaron Bean Service Provided:
Garage Door Opener Repair

Technician: Aaron Bean
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very impressed with the customer service. Evan Kopel arrived the day after our call. He is very impressive, personable & knowledgeable. We had expected we would need a new garage door since the door was installed when the house was built in 2000. Evan inspected the door/mechanism and offered us 3 choices to repair the door. He did the work we approved, quickly & efficiently. The door now operates like a new door, no more clunking! Thanks to Evan and the folks at Precision for their prompt and efficient service. Special thanks to Evan!

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A Response from: Ashley Gammon, General Manager

Hey, thank you for the kind words, feedback and insight. We appreciate always hearing from our customers at Precision Garage Door Service. Have a lovely day and reach out if you have any further concerns or questions!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was able to arrive ahead of the scheduled time, which was appreciated. He called to let me know. Aaron was professional, explained options I had to resolve my issue and efficiently took care of my problem. Aaron was a good communicator and a pleasure to work with. I would recommend Precision without hesitation.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, efficient, courteous reasonably priced and fair. Came out on a cold Saturday morning and made repairs in short order. Shoutout to technician Tim McCrae. Randy Bishop

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It was a pleasure having Ricky Sanchez come to our house and work on our garage door which needed new springs. He didn't pressure us into purchasing other items. We discussed that we've been in the house for 9 years and decided to have a tune up and lubricate the door. He explained what he was doing and why. Ricky was definitely very courteous and professional along with being very personable. We are very grateful that we choose Precision Garage Door Service!!

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A Response from: Ashley Gammon, General Manager

Hey, thank you for the kind words, feedback and insight. We appreciate always hearing from our customers at Precision Garage Door Service. Have a lovely day and reach out if you have any further concerns or questions!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my first experience with Precision for servicing my garage door, and I felt confident making the decision. Andy Maynard arrived and quickly put any concerns about cost to rest with his professionalism. He conducted a thorough assessment of the issues and provided a fair and clear quote. After completing the service, Andy explained the work he had done, and I’m happy to report that my garage door operates better than ever. Working with Precision and Andy was not just a good choice; it was an outstanding experience!

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called for service in the afternoon and they were here promptly the next morning. Service Tech Tim Mcrae was awesome. Very professional, did a great and thorough job. Explained everything he was doing and took the time to show me the parts that were bad and why they were bad. I am a do it yourselfer and didn't want to mess with door springs. Tim took some extra time and gave me a lot of tips on garage door maintenance and things to look for. Excellent experience.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Tim McRae Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good service!

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

John Patton Service Provided:
Broken Garage Door Spring Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Have used many times. Always good technicians and always on time.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my garage door wouldn't close all the way, and I tried but couldn't fix it, I googled garage repair in Raleigh and chose Precision from the website. Called and explained the problem, and was scheduled for a technician to come out later that day, which was a pleasant surprise. The technician, John Patton, called shortly after and was nearby some came over sooner than I could have hoped. He diagnosed and fixed the problem quickly - roller was coming off the tracks. Before leaving he provided an estimate to replace the garage door. The charge for repair was very fair. It was great meeting John, and I would recommend your company highly.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

John Patton Service Provided:
Garage Door Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This company's representative, Richard, evaluated the noisy garage door situation that my tenant was complaining to me about and was able to fix it as good as new by changing out the springs and various other long overdue maintenance. This is a high end very expensive garage door that we did not want to replace and he was able to save it so we had an excellent service experience that was well explained along the way and it was done in a timely and efficient manner would use them again 100%

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was able to get an appointment the next day after calling. Technician Ricky Sanchez was very professional and explained everything that was being done. Highly recommend this company for your overhead door maintenance and repairs.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty exceeded my expectations not only with his swift repair of my garage door but also his professionalism and great personality. He solved the problem, answered any questions I had directly and clearly and is the only guy I want handling any garage door issues going forward. He is asset to the company and absolutely great at what he does.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service is my go-to for keeping my garage door system in perfect running condition. Evan Kopel is who I ask for and will wait for his availability. Their honesty, politeness, professionalism and being punctual is met every time. there are never any worries or concerns when doing business with Precision Garage Door Service.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fantastic experience with Greg and precision garage door. Much appreciated.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to make appointments on line. The Tech arrives on time and quickly fixes the problem. Offers good assessment of current opener and recommendations on replacement should the need arise. Courteous and professional. Precision earns the five stars and my future business.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Chris Colucci Service Provided:
Garage Door Opener Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did an outstanding job. Our door behaved badly at a particularly inconvenient time (is there ever a good time?). We needed prompt service and Precision provided it the next morning. Chris showed up on time and dealt with the issue in a professional and courteous way. What's not to like? We would call Precision before anyone else!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the joyous shout-out! We are overjoyed we could be of such great service. We are truly always here for your garage door needs, questions and concerns. Please reach out for anything and our team at Precision Garage Door Service will be there. Thanks again!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi, I appreciate your expediated service when my garage door had urgent problems. The service man was knowledgeable. He had the right tools needed to fix the door. He was courteous. He was timely in getting the problem resolved. He showed me what wrong and what he needed to do to repair it. I have used Precision before in South Carolina that is why I called you here. I wanted to get the same quality service and a trustworthy service man(Tim). It was an expensive but necessary repair.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the fabulous review. We love to see this, hear feedback and great details on your visit with our Precision Garage Door Service team. We are overjoyed we could be of service and provide a great garage door experience. We're always here for your garage door needs. Please reach out for anything else. Thanks again!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience from start to finish! The rep/technician, Chris, came the same day that I called. He assessed the situation and discussed options with me. I chose to have both openers replaced, so we scheduled a date for the service. I think he would have done the service that initial visit day, but I decided to do both doors instead of just one, which took more time. He arrived right on schedule the day of the installation and finished in the time frame promised. I'm enjoying my quieter doors that no longer jerk when opening--I couldn't be more pleased!

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the fabulous review. We love to see this, hear feedback and great details on your visit with our Precision Garage Door Service team. We are overjoyed we could be of service and provide a great garage door experience. We're always here for your garage door needs. Please reach out for anything else. Thanks again!

Chris Colucci Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician Ricky was great! We needed a couple small things done + a tune up. It was not a big job, but Ricky treated us like it was. He explained everything very thoroughly and gave me tips on how to keep our garage door running smoothly. Highly recommend Ricky and Precision Door of the Triangle

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A Response from: Ashley Gammon, General Manager

Hey! Thank you so much for the fabulous review. We love to see this, hear feedback and great details on your visit with our Precision Garage Door Service team. We are overjoyed we could be of service and provide a great garage door experience. We're always here for your garage door needs. Please reach out for anything else. Thanks again!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Even greater service by Evan Kopel. He fixed all problems and was very professional and matched only by his personality. We plan to always call on Precision going forward. Dan Clark 10/17/2025

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The scheduler was very attentive. The tech was very knowledgeable/professional and took time to explained the issue. He found a warranty issue and we will explore this prior to replacing the motor, per recommendation. Thank you for a timely and informative service call.

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
1 2 3 4 5
Date: 10/16/2025
Garage Door Opener Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very impressed with John Patton. He was very courteous and knowledgeable. Aside from the garage door opener, he replaced everything attached to the garage door. I would recommend precision garage door to anyone

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

John Patton Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg Gray was knowledgeable and did professional work.

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The entire process from booking the appointment to completion of the work could not have been easier. Using the web based app, I was able to make the appointment at my convenience without issue. From there, I was kept informed and reminded of my upcoming service call. The technician Chris, arrived on time and was courteous and professional. He performed his diagnostic check and prepared options for my review. He explained his recommendations and I never felt any pressure to choose one option vs. another. He was able to complete the service call and replace the worn parts. I could not have been more satisfied. I will recommend Precision Door to my neighbors.

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A Response from: Ashley Gammon, General Manager

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Chris Colucci
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