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Greg Gray

Greg Gray
Technician
Reviews: 92
Average: 4.89 stars
Drug Test: 3/30/2023
Greg Gray has received 92 reviews, averaging 4.89 Stars:
1 2 3 4 5

Greg Gray's Bio:

My name is Gregory Gray but everyone calls me Greg. I have been with Precision for almost 3 years. It is the best job I have ever had. They always put the customer first and allow me to take my time and repair your door the right way the first time. I have 7 awesome kids 4 of which are adults and live out of the state. I have been married 15 years to my wonderful wife Shante. We have been blessed with 3 awesome children, Saibra, Saige and our "Chosen One" adopted daughter, Heaven. I am a Baptized Jehovah's Witness. I love Precision because they are an honest company which allows me to not compromise my beliefs.

Review:

Out standing service! Greg was friendly and very knowledgeable! My garage door is better than new! Great job Greg!

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Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Review:

Prompt,skilled,pleasant. Explained options clearly

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Greg Gray Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
Review:

Greg did a great job with the installation and showing us how the features work!

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Greg Gray Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Greg Gray
Review:

We are very pleased with our service today. Greg called beforehand with the expected time of arrival. This is the second time that we had the pleasure of meeting him. He is very knowledgeable and has a great way of explaining what the problem is and why we are experiencing the issue. Thanks Greg!

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

I am very happy and satisfied with Mr.Greg work on my garage door pad. He is very efficient and helpful with all the work that he has done. Thank you, Ted Gebremichael

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Greg, was professional and knowledgeable, explained everything in detail. Great service!

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Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Greg Gray
Review:

Precision Garage Door for my repair for two reasons. The first being their prompt response and secondly for their courteous and knowledgeable employees. Prediction’s technician, Greg, has serviced our garage doors twice and is most knowledgeable about the problems and company products that just puts us at ease about our issues and repair needs. Thank you Greg!

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Greg Gray
Review:

Greg was on time, knowledgeable and honest! He had my door working in approximately an hour! The reason for the 3 stars 1) no 24 hour service available 2) Greg wanted to install springs that were too weak for my door and then take parts off the door until it worked Note: I was willing to replace; springs, rollers, cables and drums 3) $375 in labor for approximately an hour of labor “pricey”! IMHO

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A Response from: Tim Yeager

Thank you for your business and feedback. We are pleased to see that you were happy with Greg. We do understand that you feel the price was high for the length of time Greg worked on your door. He is an experienced technician so what might take a new technician longer, he is able to do in a timely manner and be respectful of your time, as well as other customers on the schedule. The service he provided was to get your door operating again as it was not operable and he reset your cables and re-tensioned your springs. Greg stated he did recommend a parts upgrade as your existing springs are too weak/small for your heavy door and the cables, bearings, and shaft failed the 25 point inspection, but you declined the recommendation at this time. If you change your mind and would like to move forward with the additional work, please don't hesitate to call us.

Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Precision came to complete my service within 2 hours of me booking my appt. Greg was friendly and professional! He was able to quickly identify the issue with my garage door and pro fixed me with several options. I really appreciate the good customer service.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Greg Gray
Review:

We were very pleased with the service. Greg was the technician. He was very knowledgeable about the product and explained everything to us. He worked very efficiently and even cleaned up.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Review:

Very good service and very courteous.

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Greg was courteous and was able to fix our problem promptly. His disposition was friendly and helpful.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
Review:

I appreciate that Precision was able to come help me today! My Service Technician was so patient with me explaining the situation. Very professional and polite. Had Sensors replaced!

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Greg Gray Service Provided:
Garage Door Repair

Product:
Opener

Technician: Greg Gray
Review:

Greg Gray quickly diagnosed and fixed our perplexing garage door problem. He was on time, professional, respectful and courteous. We are pleased.

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Greg was excellent! He quickly and efficiently identified the problem, and had our door working again in no time. I was so pleased that they were able to send someone out the same day.

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Price more than expected but service was great. Greg the installer nice guy. Job completed in good time.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

Tech was on time and very knowledgeable as to my issues. Greg’s recommendation and repairs were on target.

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Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Greg Gray
Review:

Greg was prompt and full of information. I learned a lot from him.

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

We found Precision Garage Door through Home Advisor and we were able to get an appointment the next day. Greg was outstanding with the work he did at our home! Greg installed new controllers, refreshed the tracks and installed new sensors. Greg was so very polite and detail-oriented. He made sure we knew how everything worked, such as the codes. We would definitely recommend using Precision Garage Door!

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Greg Gray Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Greg Gray
Review:

We have worked with Precision before and trust them to be honest and reliable.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Greg Gray
1 2 3 4 5
Date: 08/12/2021
Garage Door Repair
,
Review:

Great and very efficient job performed by Greg! He knows his stuff! Thank you!!!

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Great same day service. Would recommend for sales and service

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
Review:

We really appreciate the technician, Greg, who provided service for us. He was very knowledgeable in explaining to my husband and me our problem. He promptly fixed the Garage door and told us if we need Precision again, he would be happy to service. Out of the 3 companies, I can say your technician was the best.

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Greg was Awesome!

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Technician: Greg Gray
Review:

Greg was on time had the parts to fix the problem was polite told me what needed to be done and the cost before doing the job. Couldn't have gone better.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Springs

Technician: Greg Gray
Review:

Mr. Greg Gray did an excellent job. You guys are a life saver.

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Greg Gray Service Provided:
Garage Door Repair

Technician: Greg Gray
Review:

Outstanding work and customer experience. Greg was very helpful in his work and customer service. He was very helpful accomplishing what I wanted and would highly recommend him and the company.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

Thank you Greg for taking care of my garage door problem (belt was worn out). You were pleasant, knowledgeable and efficient-just what we needed. Thanks again for your help.

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Greg Gray Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
Review:

Greg was absolutely outstanding in every way! Fast, focused, friendly and phenomenal technician! He deserves accolades and recognition!

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Greg Gray Service Provided:
Garage Door Opener Repair

Technician: Greg Gray
Review:

Greg was fantastic. Felt no pressure regarding deciding whether to replace/repair. Options were clearly explained. While a bit expensive, Greg completed the job quickly. Would definitely recommend Precision and Greg specifically.

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Greg Gray Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
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300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 367-3784
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Office: (919) 263-2017
636 Holly Springs Road
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